Welcome to Guaranteed Rate Servicing

Register or sign in for quick, easy access to view your loan details, make updates, schedule payments and more.

Mortgage Assistance

If you are facing financial difficulty and have trouble paying your mortgage, there may be different options available to you depending on your situation. We will work with you to find the right option for your circumstances. Learn More

Financial Assistance

Disaster Resources

Find help if you have been impacted by a disaster.

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Options to Avoid Foreclosure

Are financial challenges impacting your ability to make your mortgage payments? Resources are available.

Learn Your Options

Counseling

Use our locator or call (800) 569-4287 to find job search and employment services, utilities assistance, and credit counseling in your area.

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Contact Us

Our goal is to provide 24/7 access to your loan information.

To access your loan information:

Call our Automated Loan Information System from any touch-tone phone 866-681-2264

If you have questions or concerns:

Call to speak with a Customer Service associate.

Hours of Operation

Monday - Friday 8:30 a.m. - 8:00 p.m. | Saturday 9:00 a.m. - 3:00 p.m. ET

Customer Service
866-681-2264
Guaranteed Rate
3940 N. Ravenswood Chicago, IL 60613