We’re here when things go wrong
Sometimes you have to file a claim. Starting that process should be as painless as possible. The fastest way to process your claim is by contacting your carrier directly. Choose your insurer from the drop down menu to get started.
Make sure you collect photographs, names and any contact information you might need. If you have questions or need help, your Guaranteed Rate Insurance specialist is just a phone call away. Don’t hesitate to Contact Us.
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AAA
Visit your regional AAA motor club website for location-specific billing and claims information
www.aaa.comCustomer Service Phone: 800-222-4357
Billing Phone: 844-579-3873
Claims Phone: 800-922-8228
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Aegis General Insurance Agency
11452 El Camino Real
Suite 250
San Diego, CA 92130
https://www.aegisgeneral.com/Customer Service Phone: 844-207-4339
Claims Phone: 800-233-2160
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AIG Private Client Group
Messaging Service:
Text “Hi” to 893-18Claims Phone: 888-760-9195
Billing Website
Billing Phone: 888-978-5371 -
Allstate
2775 Sanders Road
Northbrook, IL 60062
www.allstate.comCustomer Service Website
Customer Service Phone: 877-810-2920Claims Website
Claims Phone: 877-810-2920Billing Website
Billing Phone: 800-901-1732 -
American Integrity
5426 Bay Center Drive
6th Floor
Tampa, FL 33609
www.aiicfl.comContact American Integrity
Customer Service Phone: 866-968-8390Claims Website
Claims Phone: 866-277-9871
Tropical Storm or Hurricane Claims: 844-692-4421Billing Website
Billing Phone: 866-968-8390 -
American Modern
PO Box 5323
Cincinnati, OH 45201-5322
www.amig.comCustomer Service
Customer Service Phone: 800-543-2644Claims Website
Claims Phone: 800-375-2075Billing Website
Billing Phone: 800-543-2644 -
Andover
95 Old River Rd.
Andover, MA 01810
www.andovercompanies.comCustomer Login
Customer Service Phone: 978-475-3300Claims Website
Claims Phone: 800-225-0770Billing Website
Billing Phone: 800-225-0770 -
ASI
Customer Service Website
Customer Service Phone: 866-274-8765Claims Website
Claims Phone: 866-274-5677Billing Website
Billing Phone: 866-274-8765 -
Bankers
11101 Roosevelt Blvd N
St. Petersburg, FL 33716
www.bankersinsurance.comCustomer Login
National Customer Service Phone: 800-627-0000
St. Petersburg, FL Customer Service Phone: 727-823-4000Claims Website
Claims Phone: 800-765-9700Billing Website
Billing Phone: 800-627-0000 -
Cabrillo Coastal
P.O. Box 357965
Gainesville, FL 32635-7965
www.cabgen.comCustomer Login
Customer Service Phone: 866-896-7233
Customer Service Email: [email protected]Claims Website
Claims Phone: 866-482-5246Billing Website
Billing Phone: 866-896-7233 -
Chubb
Customer Login
Business Customer LoginClaims Website
Claims Phone: 800-252-4670Billing Website
Business Billing WebsiteBilling Phone:
800-682-4822
800-444-6161 -
Citizens
P.O. Box 19700
Jacksonville, FL 32245-9700
www.citizensfla.comCustomer Login
Customer Service Phone: 866-411-2742Claims Website
Claims Phone: 866-411-2742Billing Website
Billing Phone: 866-411-2742 -
Encompass
Claims Website
Claims Phone: 800-588-7400Billing Website
Billing Phone: 866-430-2916 -
Fair Plan – California
Customer Service Phone: 213-487-0111
Claims Website
Claims Phone: 800-339-4099Billing Website
Billing Phone: 213-487-0111 -
Fair Plan – Connecticut
Customer Service Phone: 860-528-9546
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Fair Plan – Florida
P.O. Box 19700
Jacksonville, FL 32245-9700
www.citizensfla.comCustomer Login
Customer Service Phone: 866-411-2742Claims Website
Claims Phone: 866-411-2742Billing Website
Billing Phone: 866-411-2742 -
Fair Plan – Illinois
Customer Service Phone:
312-861-0385
800-972-4480 -
Fair Plan – Massachusetts
Claims Website
Claims Phone Numbers
Business Hours: 617-723-3800
Massachusetts: 800-392-6108
National: 800-851-8978
24/7: 800-297-3554 -
Fair Plan – North Carolina
(919) 821-1299
(800) 662-7048 -
Fair Plan – Texas
Claims Website
Claims Phone: 800-979-6440 -
Florida Peninsula
PO Box 733996
Dallas, TX 75373-3996
www.floridapeninsula.comCustomer Login
Customer Service Phone: 877-229-2244Claims Website
Claims Phone: 866-549-9672
Water Claims: 888-332-3149Billing Website
Billing Phone: 877-229-2244 -
Foremost
P.O. Box 0915
Carol Stream, IL 60132-0915
www.foremost.comCustomer Service Phone: 800-527-3905
Claims Website
Claims Phone: 800-527-3907Billing Website
Billing Phone: 800-532-4221 -
Hanover
440 Lincoln Street
Worcester, MA 01653
508-855-1000
www.hanover.comCustomer Login
Customer Service Phone: 800-922-8427Claims Website
Claims Phone: 800-628-0250Billing Website
Billing Phone: 800-573-1187 -
Heritage
2600 McCormick Dr. Suite 300
Clearwater FL 33759
www.heritagepci.comFlorida Customer Service: 855-620-9978
National Customer Service: 855-536-2744Claims Website
Claims Phone: 855-415-7120 -
Hippo
Customer Login
Customer Service Phone: 800-585-0705Claims Website
Claims Phone: 855-999-9746Billing Website
Billing Phone: 800-585-0705 -
Homeowners of America
PO Box 168147
Irving, TX 75016-8147
www.hoaic.comContact Homeowners of America
Customer Service Phone: 866-407-9896Claims Website
Claims Phone: 866-407-9896Billing Phone: 866-407-9896
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Johnson & Johnson
200 Wingo Way, Suite 200
Mt. Pleasant, SC 29464
www.jjins.comCustomer Login
Customer Service Phone: 800-487-7565Claims Website
Claims Phone: 800-487-7565 ext. 5024Billing Website
Billing Phone: 800-487-7565 ext. 5012 -
Lighthouse
500 W 2nd St.
Suite 1900 #203
Austin, TX 78701
www.lighthouse.insuranceCustomer Login
Customer Service Phone: 888-544-4885Claims Website
Claims Phone: 888-544-4885Billing Phone: 888-544-4885
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Mass Property Insurance
P.O. Box 981030
Boston, MA 02298-1030
https://www.mpiua.com/Customer Login
Customer Service Phone: 617-723-3800Claims Website
Claims Phone: 617-723-3800 -
Mercury
Customer Service Website
Customer Service Phone: 800-503-3724Claims Website
Claims Phone: 800-503-3724Billing Website
Billing Phone: 800-503-3724 -
Mission Select
P.O. Box 271122
Flower Mound, TX 75027
www.missionselect.comContact Mission Select
Customer Service Phone: 800-780-6941Claims Website
Claims Phone: 800-233-2160Billing Phone: 800-780-6941
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Narragansett Bay Insurance Company
Customer Service Phone: 800-343-3375
Customer Service Email: [email protected]Claims Website
Claims Phone: 800-343-3375
Claims Email: [email protected]Billing Website
Billing Phone: 866-411-2742 -
National General
Customer Service Website
Customer Service Phone: 888-293-5108Claims Website
Claims Phone: 800-468-3466Billing Website
Billing Phone: 888-293-5108 -
Nationwide
PO Box 742522
Cincinnati, OH 45274-2522
www.nationwide.comCustomer Service Website
Customer Service Phone: 877-669-6877Claims Website
Claims Phone: 800-421-3535Billing Website
Billing Phone: 888-891-0267Business Billing Website
Business Billing Phone: 888-891-0267Business Claims Website
Business Claims Phone: 800-421-3535 -
Openly
131 Dartmouth St
Boston, MA 02116
www.openly.comCustomer Service
Customer Service Phone: 857-990-9080Claims Website
Claims Phone: 888-808-4842Billing Phone: 857-990-9080
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Pacific Specialty
2200 Geng Rd. #200
Palo Alto, CA 94303
www.pacificspecialty.comCustomer Login
Customer Service Phone: 800-303-5000Claims Website
Claims Phone: 800-962-1172Billing Website
Billing Phone: 800-303-5000 -
Personal Umbrella
P.O. Box 8586
Emeryville, CA 94662-0586
https://www.personalumbrella.comCustomer Service Phone: 800-564-1799
- Plymouth Rock/Bunker Hill
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Progressive
1 Cameron Hill Circle
Chattanooga, TN 37402
www.progressive.comCustomer Service Website
Customer Service Phone: 800-776-4737Claims Website
Claims Phone: 800-776-4737Billing Website
Billing Phone: 888-671-4405Commercial Insurance Website
Billing Phone: 800-444-4487
Claims Phone: 800-776-4737 -
Prospect General
7979 Ivanhoe Avenue, Suite 555
La Jolla, CA 92037
www.prospectgeneral.comCustomer Login
Customer Service Phone: 619-597-1188Real Estate Investors Claims
Vanguard Adjusters Group
800-561-8464Flood Guard Claims
York Risk Services
866-391-9675 -
Pure
44 South Broadway
Suite 301
White Plains, NY 10601
www.pureinsurance.comCustomer Login
Customer Service Phone: 888-813-7873Claims Website
Claims Phone: 888-813-7873Billing Website
Billing Phone: 888-813-7873 -
Safeco
Safeco Insurance
P.O. Box 91016
Chicago, IL 60680-1174
www.safeco.comCustomer Service Website
Customer Service Phone: 800-332-3226Claims Website
Claims Phone: 800-332-3226Billing Website
Billing Phone: 888-723-3260 -
Secura
1500 Mutual Way
Neenah, WI 54956
www.secura.netCustomer Service Website
Customer Service Phone: 800-558-3405Claims Website
Claims Phone ET/CT: 800-318-2136
Claims Phone MT: 866-356-7870Billing Website
Billing Phone: 800-830-9150 -
Southern Fidelity
PO Box 31148
Tampa, FL 33631-3148
www.southernfidelityins.comCustomer Login
Customer Service Phone: 866-874-7342Claims Website
Claims Phone: 866-722-4995Billing Website
Billing Phone: 866-874-7342 -
State Auto
518 East Broad Street
Columbus, Ohio 43215
www.stateauto.comAccess your account
Customer Service Phone: 833-724-3577Claims Website
Claims Phone: 877-722-5246
Auto Glass Claims
Glass Claims: 888-504-452Billing Website
Billing Phone: 833-724-3577 -
Stillwater
4905 Belfort Rd, Suite 110
Jacksonville, FL 32256
www.stillwaterinsurance.comAccess your account
Customer Service Phone: 855-712-4092Claims Website
Claims Phone: 800-220-1351Billing Website
Billing Phone: 855-712-4092 -
Swyfft
44 Headquarters Plaza
4th Floor, North Tower
Morristown, NJ 07960
www.swyfft.comCustomer Contact Swyfft
Customer Service Phone: 855-479-9338Claims Website
Claims Phone: 877-799-3389Billing Website
Billing Phone: 855-479-9338 -
Tower Hill
Post Office Box 147018
Gainesville, FL 32614-7018
www.thig.comCustomer Login
Customer Service Phone: 800-342-3407Claims Website
Claims Phone: 800-342-3407Billing Website
Billing Phone: 800-342-3407
Flood Billing Website
Flood Billing Phone: 877-826-6920 -
Travelers
Travelers Insurance
PO BOX 660307
Dallas, TX 75266-0307
www.travelers.comCustomer Service Website
Customer Service Phone: 800-842-5075Personal Claims Website
Personal Claims Phone: 800-252-4633
Business Claims Website
Billing Claims Phone: 800-238-6225Billing Website
Personal Billing Phone: 800-842-5075
Commercial Billing Phone: 877-307-4202 -
TypTap
P.O. Box 1120
Ocala, FL 34478
www.typtap.comCustomer Login
Customer Service Phone: 844-289-7968Claims Website
Claims Phone: 844-289-7968Billing Phone: 844-289-7968
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Universal Property & Casualty
Customer Login
Customer Service Phone:
800-425-9113
954-958-1200 - UPC
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USLI
Customer Login
Customer Service Phone: 888-523-5545Billing Website
Billing Phone: 866-632-2003 -
Velocity
20 Burton Hills Blvd Ste 350
Nashville, TN 37215
www.velocityrisk.comCustomer Login
Customer Service
Personal Lines: 844-878-7529
Small Commercial: 844-878-1267
Large Commercial: 615-942-0740Claims Website
Claims Phone: 844-878-2567