What people are saying... What people are saying... Back to profile
Staff is knowledgeable, diligent, and attentive to detail. They respond to your questions and concerns right away too.
Regina F. - Castle Hayne, NC | Oct 2021
They all worked wonderfully together to obtain my home loan go smoothly and successfully.
Tammy S. - Burlington, NC | Oct 2021
Chris and his team are always a joy to work with - efficient and thorough.
Bruce F. - Hampstead, NC | Sep 2021
Very easy to deal with everyone was very helpful!
Alexander M. - Fuquay-Varina, NC | Sep 2021
Everyone I interacted with was not only kind, but also very helpful and explained the entire process in a way that made it very easy to understand.
Kristen G. - Greenville, SC | Sep 2021
Chris Nagle is one of the best and whenever he give you his word he also give his elite work. And his team he put together also does an phenomenal job. This is our second time getting a loan through guarantee rate and that is because of the amazing work and kindness Chris Nagle present.
Allen M. - Leland, NC | Sep 2021
Communication, knowledge, the whole process went effortless and easy. Got me out of my ARM. Website was easy to manage. The whole team was exceptional
Michael R. - Wilmington, NC | Sep 2021
Great service, great team!
Joseph W. - Raeford, NC | Sep 2021
Communication is always good. Attention to detail,
Mark P. - Wilmington, NC | Sep 2021
I was very pleased with the team work and the rates
Joana C. - Castle Hayne, NC | Sep 2021
Guaranteed Rate was wonderful to work with. Great communication and easy process.
Nancy M. - Wilmington, NC | Aug 2021
The team that I work with at GR is outstanding.
Eric R. - Hampstead, NC | Aug 2021
Great communication and help along the way!
Eric N. - Irvington, NY | Jul 2021
Very professional, took the time to throughly explain things that I didn't understand as a first time home buyer
Samuel B. - Aurora, CO | Jul 2021
It was the easiest home purchase I have ever had. Everything was seamless and well orchestrated. My broker was great to work with and made us feel like he was family.
Jared J. - Wilmington, NC | Jul 2021
They went over and beyond of taking care of this client.
Charles N. - Jacksonville, NC | Jun 2021
We have refinanced, twice, and both times went smoothly.
Alysha S. - Hampstead, NC | Jun 2021
Professionalism, speed & responsiveness
Benjamin R. - Kailua, HI | Jun 2021
Best customer service, loan programs, and always work hard to make good things happen
Matthew B. - Holly Ridge, NC | Jun 2021
I was referred to Guaranteed Rate by a coworker who had a great experience. I refinanced two houses with them and have referred them to several friends and family members since and they all have had GREAT experience.
William P. - Jacksonville, NC | Jun 2021
Great care and attention to detail and very hard working
Macarthur M. - Wilmington, NC | May 2021
The entire team was so nice, informative, and helpful through the process
Ariana S. - Wilmington, NC | May 2021
Quick communication, no issues during the process.
Jason G. | Mar 2021
Guaranteed Rate, Chris & all of his associates are patient, professional, courteous, attentive, prompt and professional. Additionally they have been excellent communicators, have been organized and timely in all aspects of my home purchase process.
Dana R. - Wilmington, NC | May 2021
Quick, friendly, informative
Carrie D. | Mar 2021
Chris Nagle and his whole team were involved from start to finish. Between organization, communication, and availability to us was amazing. We did not spend a dime and will be saving money each month. Thank you Chris
Michael R. - Wilmington, NC | May 2021
Excellent and extremely fast and responsive team to work with.
Ryan B. | Mar 2021
The level of communication
Jeffrey D. - Kinston, NC | Apr 2021
Ease of process, timeline and guidance from your staff.
Douglas C. | Mar 2021
Very organized Quick replies to questions
Brandon S. | Mar 2021
Responsiveness was consistently high.
John P. | Mar 2021
Fantastic communication, service and professionalism.
Jeffrey K. | Mar 2021
Made the loan process easy and fast, all while I was overseas.
Nicholas B. | Mar 2021
Great customer service. great turnaround time.
Eric G. | Mar 2021
Chris was quick, efficient, great with communication, and got us to close on time.
Laura D. | Mar 2021
They worked hard and got it done
Robert K. | Mar 2021
Very responsive and cooperative
Tevin C. | Feb 2021
The process was fairly painless and quick !
John L. | Feb 2021
The personal touch the team provided.
Patrick D. | Feb 2021
I love our mortgage guy, Chris Nagle, is fantastic! I have recommended GR to all my friends and family and two of them have closed loans because of it.
Jason F. | Feb 2021
Chris Nagle and his team were awesome to work with. Very efficient and organized.
ANN A. | Dec 2020
Every member of the Guaranteed Rate team was courteous, responsive, and very efficient. The entire process for our refinance from the application through closing took only 23 days!
Michael H. | Feb 2021
Key personnel responsible for my transaction were exemplary. Above and beyond
Ryan M. | Aug 2020
The entire team was very clear throughout the process as to who to contact if I had any questions and on top of everything that I needed. Very responsive to questions as wel! Made the entire process very simple.
Benjamin W. | Dec 2020
They were very helpful through the whole process Chris Nagel and Kelly always got with me anytime any information was needed. They explained the process and were really dedicated into getting my loan processed in this crazy time.
Christy D. | Aug 2020
Chris Nagle made the process very straight forward.
Zachary S. | Sep 2020
We had a wonderful experience. Chris Nagle and his team were very professional and quick to help with any question we had. The response time was impressive!
Brianne H. | Nov 2020
Chris and his team were excellent, no matter who I contacted everyone had answers and this was the smoothest re-fi I have EVER had!!!
Richard H. | Dec 2020
Great communication, Easy process
Kevin P. | Aug 2020
very smooth and efficient. I had nothing to worry about
Gage M. | Sep 2020
Expert advise from Chris Nagle and smooth follow up with all of the team. Thanks !
Edward F. | Nov 2020
The entire process was super easy and very transparent. I loved the intro email explaining the steps and the parties responsible for each step. Added bonus, I didn't have to leave my house for the signing of the final documents!!
Kathryn M. | Dec 2020
Was relatively smooth compared to dealing with other financial institutions.
Timothy B. | Aug 2020
Even with COVID-19 and overwhelming response for refinancing Chris Nagle & his staff moved quickly with great communication.
Ralph M. | Sep 2020
My team was so efficient and easy to converse with.
Amanda J. | Nov 2020
They are easy to work with. They put the customer first and work in a timely manner to accomplish the task at hand!!
Joseph W. | Dec 2020
All my needs were met and everyone was very professional. They were kind and courteous, very easy to work with.
David S. | Aug 2020
Chris was very easy to work with and accommodating to my schedule and available to answer all of my questions throughout the whole process.
Brittany C. | Sep 2020
Excellent communication, efficient and straight forward process, friendly team.
Allen H. | Nov 2020
Very responsive, patient with questions and kept us well informed throughout the process.
Hillary P. | Dec 2020
Very helpful and absolutely loved the home closing with notary
Carletha B. | Aug 2020
The team was in constant contact with us along the way and communication is key with me.
Jeffrey J. | Sep 2020
Everyone we worked with was very helpful, professional and communicated in a timely manner.
Julia W. | Nov 2020
They were completely incredible in every aspect
Heather D. | Dec 2020
They were extremely helpful, transparent, and professional to work with.
Brandt H. | Jan 2021
Easiest mortgage process we’ve ever experienced. We handled everything quickly. Whenever we were prompted for documents, it was a breeze to handle everything on their website.
Steven S. | Aug 2020
They are awesome! The technology made it so easy!!
John B. | Sep 2020
Chris Nagle and his team were very responsive to our needs.
John L. | Oct 2020
Chris always goes above and beyond to make the process simple.
Robert N. | Nov 2020
Customer service was great. Each step was explained and very thorough.
Elena L. | Dec 2020
I know and trust Chris Nagle. He is extremely helpful and knowledgeable. Great experience.
Andrew A. | Jan 2021
Great communication and explanations of the process
Don F. | Aug 2020
Just great people helping two new home owners start a life together. Was a great experience with individuals that are there to also help you learn about the process of buying a home.
Stephanie H. | Sep 2020
I have used Chris Nagle for several loans now and have never been disappointed. He and his team have incredibly knowledge of the process and communicate very well with the buyer. What can be a difficult process is made simple and easy through Chris and his team's resourcefulness and experience.
Michael P. | Oct 2020
Chris's team walked me through every step and made the process extremely easy for me.
Kimberlee H. | Nov 2020
Easy to work with. There was lots of communication.
David R. | Dec 2020
Made the process so easy and painless. They set the standard for all to follow. Communication was perfect, process was explained perfectly and professionalism was top notch. They are the real deal.
Josue C. | Jan 2021
Chris Nagel has been nothing but professional through the process. This is the second time we have used him as the last transaction was in 2010 with our old home.
Louis W. | Aug 2020
Chris Nagle was amazing and took care of a family member as well. I have used him in the past and will continue to use him for all of my mortgage needs.
Thomas C. | Sep 2020
Chris Nagle and team did a superior job on our refinance
Michael S. | Oct 2020
Chris is hands-on every step of the way. He greatly appreciated my challenges with using technology for the on-line aspects of the Refi. Chris worked with the GR team to ensure I was tutored at each turn. Other members of the team were equally helpful and cheerful throughout their tasks. When COVID-19 caused us a significant personal delay, the GR team was quickly responsive in ways to ease us through the delays we incurred.
Donnie D. | Nov 2020
Very responsive. Every question was answered quickly.
Joshua W. | Dec 2020
They are a fantastic group of people to work with.
Jonathon M. | Jan 2021
From the beginning until the end, all our questions were answered, and everything went as planned.
Robert S. | Jul 2020
Their patience,and over all performance
Mary B. | Jul 2020
Mr. Nagle made the process easy!
Grady N. | Jul 2020
Excellent service and expeditious closing considering the current issues in society.
Brandon M. | Jul 2020
Great customer service efficient.
Tiffany F. | Jul 2020
Chris Nagle very professional
Timothy N. | Jul 2020
Easy to complete Responsive to questions
Tami F. | Jul 2020
The customer service and rate was better than I was hoping for
Michael C. | Jul 2020
Chris Nagle and his team were very quick, professional, and met all my needs. They were also able to find me a good realtor same day! I enjoyed every step!
Patrick K. | Jul 2020
They were on the spot during the whole process
Donald W. | Jun 2020
Easy to work with. Very professional
Jo B. | Jun 2020
Very communicative throughout the entire process.
Joseph P. | Jun 2020
Excellent communication during the process and easy to use app process.
Jeffrey W. | Jun 2020
The process was incredibly smooth and easy thanks to Chris and the entire team that was involved!
Justin B. | Jun 2020
Chris and team made it easy.
Jason G. | Jun 2020
Chris was wonderful. He always responded to us too.
Ronald F. | Jun 2020
Very smooth transaction and professional
Shawn R. | Jun 2020
They have been incredibly supportive, answered all of my questions, worked around my schedule, etc.
Laura G. | Jun 2020
Chris Nagle was great to communicate with and readily available to answer questions
Barry T. | May 2020
Chris N. was easy to work with and explained everything along the way.
Colt P. | May 2020
Chris Nagle and his team were absolutely outstanding! Their depth of knowledge, organization, and timeliness in execution were the best I've ever experienced. Truly focused on customer service.
Craig W. | May 2020
Chris was very helpful in getting our package together.
Matthew B. | May 2020
Because of Chris Nagle and his group.
Thomas B. | May 2020
Communication was excellent, rate was very fair, team went out of the way to make the process run smooth.
Kevin C. | Apr 2020
They help me out and I would love for them to help other like they help me.
Allen M. | Apr 2020
My loan agent Chris Nagle and his team were great to work with
Robert L. | Apr 2020
Guaranteed really takes care of its veterans to fine the best rates for my home. The process was very easy. Shout out to Chris Nagle and the team for taking care of me.
John C. | Mar 2020
Chris kept me informed about what was happening and answered all questions in a timely manner.
Samantha M. | Mar 2020
Everything went smooth from start to finish. Communication was also spot on.
Jeffrey J. | Feb 2020
Everyone I dealt with was on top of the process and made this one of the easiest mortgages I have ever been through.
Robbie A. | Feb 2020
Because Chris Nagle was a great Lender
Melody R. | Feb 2020
They made everything so easy
Kenneth M. | Jan 2020
Very easy to communicate with. Quick closing, local
Michael R. | Jan 2020
Ease of process. Knowledge of professionals we worked with.
Stephen T. | Dec 2019
Chris Nagle and team delivered top notch service and very good rate.
James B. | Dec 2019
Chris Negal and his team were amazing. Refinancing went smoothly
Alysha S. | Sep 2019
Chris was extremely helpful and made the process so easy! I have already recommended him to a friend! Thanks Guaranteed Rate!
| Aug 2019