I think our file was a particularly complex one - major appraisal issue, major inspection negotiation, etc. I think this made it a little hairier and more down to the wire than usual. I really felt like Dave Caldwell was fighting for us, especially how he handled some of the above issues. The most challenging part was the coordination among multiple folks at GR and not always knowing the deadline for each of the next steps from folks other than our Loan Officer.
Kevin P. | Sept 2019
Very seldom is one in a position to change someone's life, but Dave Caldwell really did. If it hadn't been for his efforts, I don't know what we would have done. Probably be in an overpriced apartment that we hate. As it stands, we absolutely love the house! My pug is getting up there in age, so I'm happy that he finally has a back yard to run in. I'm able to have fun chasing the puppy around. My wife loves the privacy that we were sorely lacking before. Underwriting didn't make anything easy,...
Matthew N. | July 2019
I realize the world has computerized; however some of us haven't. I do appreciate that somewhere along the loan process, you and I were able to compromise. Having said that I learned A LOT! Thank you...
Blanche M. | May 2019
Thanks Dave, your service was fantastic and it was a pleasure working with you! We will definitely look your way for future lending endeavors in the area.
Ronnie S. | February 2019
Everyone we worked with there were extremely friendly, helpful and professional. Thank you so much for all of your help.
Pamela G. | August 2018
Easy and quick platform and great response times from the folks on the team. Made my purchase easy!
Amy L.- August | 2018
Dave Caldwell and his team were awesome! They were extremely helpful and knowledgeable. This was the first home loan that I sought to obtain; the team was thorough in their explanations and made me feel comfortable moving forward in each step. They were extremely flexible, easy to get a hold of, and were excellent with their communication. Specially- Dave Caldwell and John Sengullu truly helped make this as easy as possible and were courteous and understanding throughout the entire process. I...
Allison G. | May, 2018
Our loan was not the typical loan and there were many issues that we needed to work through to be approved. From the moment I contacted David Caldwell I have been nothing but satisfied!! This entire process was an emotional roller coaster but never once did Dave or his team discourage me in any way! In fact they jumped through hoops to get me my loan and bent over backwards to make sure that I was happy at each and every stage and after each and every phone call (and there certainly were many...
John C. | 03/08/2018
Dave Caldwell and his team were efficient, knowledgeable and responsive.
Thomas D. 2/15/2018
I feel very fortunate for choosing Guaranteed Rate as my lender as it truly does offer the best service to customers. My loan officer Mr. Dave Caldwell, especially, has been superb to work with. He has extreme high professionalism, abundant knowledge, as well as the attitude of caring for his customers. All of his efforts made the process smooth and safe, which I cannot thank him enough for.
Yiwei Z. - January | 2018
Thank you for all your help with my loan and closing. Everything went so well!!
Nancy P. – 2/5/2018
It was nice to work with Dave and his team for my home mortgage loan. They were great and professional. I can't say thank you enough!
- Tai & Christina 12/13/2017
As a "first time homeowner", including using a closing attorney without real estate experience, I was greatly appreciative of the assistance I received with my loan process. Thank you!
Elaine M. | October 2017
Dave Caldwell is excellent - professional, responsive and knowledgeable. He made the experience as good as it gets!
Lisa M. - Funded 9/15/17
Thank you! Dave and team all did a great job of keeping me informed and answering all of my questions, thank you again, and looking forward to doing more business with you!
Dominick B. | 09/13/2017
Dave Caldwell and his team were incredibly helpful, they basically hold your hand through the whole process which is great!
Joseph P. - August | 2017
Thank you for your consistent and professional team. They not only made this possible, they made it easy. It was a real treat to be on the client side for this one.
Allyson C. – 08/17/2017
Sarah and I wanted to write to say thank you for your help and service in this loan and apartment purchase process. You and your team were efficient, knowledgeable and reliably great throughout, making this whole thing easier than we could have imagined - thank you!
Mike B. & Sarah R. – 08/08/2017
Dave Caldwell, SVP, assisted my partner and I in obtaining our mortgage for our new home. This new construction purchase was complicated mainly due to construction and city inspection delays, but Dave and his team did an outstanding job in keeping us in the loop by providing useful periodic updates at appropriate times throughout the entire process. They also made sure that we were able to close as soon as possible and without any issues. Thanks again, Dave. I'll be sure to use you again on our...
Mike D. - 7/28/2017
Dave Caldwell and his team did a fabulous job. Best service I ever received for a mortgage.
Perry N. – 06/17/17
Dave Caldwell and his team were an absolute pleasure to work with. From the start, Dave made us feel like he wanted to earn our business without being pushy. Where other banks simply did the required work to get us a quote, Dave made himself available for additional questions and insights, and made a very sound mortgage proposal we ended up taking. Without their help, we would not be in the home we are in today. Please take note of their exceptional performance. Because of them, we will...
Ulises S. – 06/15/17
Dave and his team were very easy to work with and made everything clear throughout the entire process.
Ankur P. – 05/15/17
The experience was great from beginning to end. Dave was extremely responsive when we had questions. It was the easiest refinance we have ever experienced.
Marjorie H. – 05/22/17
I was able to close the unit on time and move on time. Thanks a lot for your help. The loan application process has been very smooth and everyone at Guaranteed Rate has been responding in a very timely manner. I will refer Guaranteed Rate to all my friends who are looking to buy a place.
Govind C. -- Chicago, IL - 5/7/17
As first-time home-buyers we were rather inexperienced with the home buying process. Dave and his team were great and helped to make our experience very smooth and painless. We definitely plan on using them again!
Matt R. -- 04/27/17
Dave Caldwell and his team were excellent to work with!
Karol G. – 04/26/17
I mainly dealt with Dave Caldwell and my wife and I could not be happier. Very pleasant transaction and they did all they could go help us in any way they could. Would definitely use Dave again and his team. Thank you. Highly recommended!
Mihajlo D.-- Chicago, IL - 4/17/17
Dave Caldwell helped me so much during the process. As a first home buyer I had a lot of questions and he walked me through the whole process as many times as I needed. He was always super fast to answer my texts and calls and.always replied promptly to our emails and questions.
Gabriela R. - Chicago, IL - 3/6/17
Dave Caldwell made the entire process easy. Dave and the rest of his team were competent and professional.
David L. -- Chicago, IL - 3/1/2017
Dave Caldwell made the entire process easy. Dave and the rest of his team were competent and professional.
David L. -- Chicago, IL - 3/1/2017
: All of my questions were answered quickly and thoroughly, and I could tell customer service and truly getting their clients the lowest rates were top priorities. We even closed a week earlier than expected! Thank you!
Elizabeth D-- Chicago, IL -2/3/17
Smoothest mortgage process ever. Thanks!
Jean W.-- Berwyn, IL - 10/31/16
My wife and I had a great experience with Guaranteed Rate. Since moving to America we have found almost everything to do with our finances MUCH harder than at home (bank accounts, credit cards, etc etc) - our mortgage process was a big exception however. We were under some time pressure for various reasons, and Dave Caldwell got the deal done in what I'm told is some sort of record time. It was super easy, super quick and we were happy with the rate we got. Will definitely use Dave and...
Patrick N.-- Chicago, IL - 10/21/2016
David Caldwell was the consummate professional and I would recommend him to anyone looking to finance or refinance a property. He was outstanding every step of the process.
Lee W.--Glencoe, IL - 10/17/2016
Dave Caldwell and his staff made the entire process very simple and smooth!
Sandra F. -- Chicago, IL - 10/14/2016
I tried to refinance twice previously (with a broker and with Chase) before calling Dave. Dave and the rest of the GR team were head and shoulders above the other two options in terms of service and the rate and deal I received was competitive. As far as I am concerned there is no reason to ever deal with anyone else.
Allan F. -- Oak Park, IL - 10/14/2016
Dave Caldwell was great and responsive. Was talking with agent and attorney, and they were telling nightmares of other mortgage companies not getting everything together in time for the closing. Very happy we used Guaranteed Rate.
Ryan S.-Chicago, IL - 9/1/2016
: Dave was incredibly helpful and patient to explain any specifics that might have been complicated, which weren't many. He followed up and ensure all things went smoothly, throughout the entire process. All things went well and I'm very happy, settling into my new home. Thanks Dave!
Gabriel C.- Chicago, IL - 8/31/2016
I really love having David Caldwell in my court on a recent refinancing and subsequent purchase. He is super honest and works to get your loan needs met. Even better, he is very available and responsive to answer any questions. Wonderful person and exceptional professional. Thanks Dave + team!!
Jared S . – Wilmette,IL. – 8/2016
I wanted to say thank you for everything you did to help me with the refinancing of my home and working thru my situation.
It was a very easy and stress free process that I very much appreciate as I have enough stress each day of my own ?
Everything from the origination to the closing yesterday was seamless.
Thank you again and I’ll be sure to refer my friends should they ever have a need.
John G. - Chicago, IL - 6/30/2016
Dave Caldwell and his team are thoroughly professional. They responded to my emails promptly, answered all questions, and ably guided us through the loan application process.
Donald K. - Chicago, IL - 5/2/2016
This was by far the best loan experience I've ever had. Dave Caldwell and his team were fantastic, and the level of communication, responsiveness and ease of document submission was nothing like I've previously experienced. I will be sure to reach out to Dave and Guaranteed Rate the next time I need a loan.
David M. - Kenosha, WI | Dec. 2015
Dave is awesome. I have referred him to several people already.
Renee B. – Chicago, IL | Feb. 2015
Dave was outstanding and patient resolving all of my issues.
Saehan H. – Libertyville, IL | Feb. 2015
We just closed our second refinance with Dave Caldwell. As expected, the process was smooth and efficient. Dave told us what to expect every step of the way and was able to answer all of our questions and relieve the anxiety associated with the process of people scrutinizing your financial history. The entire team was professional and a pleasure to work with. We highly recommend Dave Caldwell and Guaranteed Rate for home financing!
Trish C. – Chicago, IL | Dec. 2014
Dave Caldwell is the best -- always looking out for his clients' best interests.
Shira I. - Naperville, IL | Dec. 2014
Dave Caldwell is terrific to work with.
Julie G. -- Evanston, IL. | Nov. 2014
“I've used Guaranteed Rate on three occasions for my lending needs (specifically Dave Caldwell) and they truly are as good as it gets. They're fast and responsive, and they make the process as quick and simple as possible. I could not be happier!”
Trisha R. – Chicago, IL – 7/2014
Dave Caldwell was amazing! He was extremely responsive and took time to answer all of our questions. He went out of his way to make this process as smooth as possible for us!
Kristin B. -- Chicago, IL 6/27/2014
“Great experience! I have gone through several closings in the past and this was the most professionally handled. Great job to Dave Caldwell and his team!”
Gail C. – Chicago, IL – 6/2014
"Dave Caldwell was a true professional and made the home buying process very enjoyable. We never felt any pressure and was very accommodating with our schedules."
Michael W. -- Chicago, IL. -- 10/2013
"Dave Caldwell is very experienced and guided my husband and I through the process of getting our loan. This was our first home and because we were new to the home buying experience, having everything explained extremely well was a huge help! He was able to answer all of our questions at the drop of a hat and returned our calls promptly. He made this experience more pleasant for the both of us."
Cristina M. -- Chicago, IL. -- 10/2013
“I worked with Dave Caldwell on the purchase of my first home and refinancing it two years later. He was always patient with me as I asked question after question. I was under a huge time constraint with the refinancing and Dave worked diligently with his team to ensure my deadline was met. He was my go-to guy throughout the process and will be again in the future. I highly recommend Dave and his team. Well done!”
Brandy P. – Chicago, IL – 10/2013
“I am a realtor who has recently worked with Dave Caldwell on two deals. The entire process went rather smoothly with both sets of clients giving me very positive feedback on their experiences. I definitely recommend Dave Caldwell and his services!”
Emmanuel G., Realtor – Chicago, IL – 9/2013
"Dave and everyone on the team was really great, very informative and helpful. There were some things that needed to be resubmitted and clarified in the beginning for the approval, but once we got past that, everything was really easy and smooth. Dave even inquired about how everything was going after we closed, a very genuine guy and the best loan officer!"
Alex M. -- Chicago, IL. -- 8/2013
Dave Caldwell was excellent at every turn! The process was great and Guaranteed Rate was very attentive at every intersection. It was painless as it could have been. Dave Caldwell was extremely helpful! Thanks Dave!”
Kyle A. --Oak Forest, IL -- 5/2013
“It was a very smooth process and communication was constant helping me to feel at ease the whole time. Very helpful and very pleasant! Thanks Dave.”
Daniel V. --Chicago, IL -- 05/2013
Hey, check out this amazing review from Bridget about Dave!
“Dave Caldwell and his team were great! Whenever there were any questions or concerns during the process, everybody we worked with was so prompt at responding. For a first time homebuyer, they made the mortgage process painless. Dave and his team were always professional yet approachable. All parties involved, including realtors and lawyers, were all put at ease to know Guaranteed Rate was the chosen mortgage company. I highly...
Bridget M. – Chicago, IL – 5/2013
Hey check out how impressed Patrick was with Dave Services!
“Great customer service Dave! I felt like the dialogue was very strong and I was updated on the progress every step of the way!”
Patrick H. -- Chicago, IL -- 12/2012
Hey check out how excited Colleen was with Dave services!
“Working with Dave Caldwell was a great experience. He made everything very easy and was very prompt in returning calls, emails, etc!”
Colleen M.-- River Forest, IL --12/2012
Hey check out the great comment Laurie said about Dave!
“Dave Caldwell has a great personality and is very patient and knowledgeable. I was a first time home buyer and he was really helpful, thanks a million Dave!”
Laurie R. -- Chicago, IL -- 12/2012
“Love Dave Caldwell and his team! I appreciated Dave's team always being available when I had questions etc. They were so patient and explained everything and answered all my questions! You made the process so easy. And as always I appreciate your patience with all my questions. And yes I will recommend you to everyone I know. Have a great holiday. Thank you, Dave, for EVERYTHING!
Carlyn M. -- Chicago, IL -- 11/2012
Hey check out the incredible email Frank sent Dave!
“I just wanted to say "thanks" for your help throughout the process of purchasing our new home in Chicago. I can be pretty demanding,and generally expect a high level of professionalism when I'm paying someone for a service. You did a fantastic job, and I really, really appreciate it!"
Frank G. -- Chicago, IL -- 12/2012