What people are saying... What people are saying... Back to profile
The best and professional team I ever seen..
Saron E. - Orange, CT | Aug 2021
They all went above and beyond for my children and me. Glenn and his worker’s helped me with everything I ask them too. When I didn’t understand they took the time to explain it to me.
Angela P. - Bridgeport, CT | Aug 2021
Glenn and his team were great every step of the way. They helped us get a great mortgage and our new home.
Gino C. - Manchester, CT | Jul 2021
Glenn and his team are stellar. They worked through every issue that came up and made sure that the documents sent to underwriting had already been vetted to reduce time. Our home was sold weeks before we found a house to buy and we were cleared to close before the buyers of our home. Like I said, Glenn and his team were stellar.
Tiffany B. - Coventry, CT | Jul 2021
Glenn Hauer was friendly, knowledgeable, truthful, and responsive
Shelby C. - Willington, CT | Jun 2021
Glenn and his team were very upfront with everything and the closing went smooth as possible
Cory O. - Manchester, CT | Jun 2021
Excellent service from my broker
Palmirarelis L. - New Britain, CT | Jun 2021
Intelligent customer oriented helpful and understanding loan officer and team members.
Andy H. - Manchester, CT | Jun 2021
They made the entire process seamless!
Amanda V. - Prospect, CT | May 2021
Glenn is the best lender ever to have especially for first time buyers he made everything so much easier I would recommend him no doubt thanks so much
Dakwan K. - Meriden, CT | May 2021
Love working with Glenn, he’s super awesome.
Jose A. - Bozrah, CT | May 2021
Easiest tranaction. Best service. No hassle no stress!
Michelle K. - South Windsor, CT | May 2021
Everything was done in an organized and timely manner!
Sharon R. - Bloomfield, CT | Apr 2021
Fast, easy and the communication was awesome
Shontez M. - New Britain, CT | Apr 2021
Everything went fairly smooth and everyone at Guaranteed Rate were very friendly and helpful to me!
Cheryl S. - Avon, CT | Apr 2021
We love Glenn our agent! He is amazing!
Jamie R. | Mar 2021
Ease of business and high customer experience
Michael R. - Enfield, CT | Apr 2021
Because the team did perfect job and I got very low APR.
Svetlana K. | Mar 2021
Glenn and his team worked tirelessly to get us into our dream home!
Christopher B. | Mar 2021
Simple and efficient process, good rate
James C. | Mar 2021
Glenn was great and the whole process was very easy. I loved that almost everything was done online.
Jennifer F. | Feb 2021
Glenn was amazing. He went above and beyond to help with this process. It was very quick and stress free.
Maria R. | Feb 2021
Guarantee Rate rate was able to explain and guide me through the whole process especially Glen Hauer, who will answer all my questions later on his team we are so grateful and blessed to have found Glen and his team
Carmen V. | Oct 2020
Every part of the service was outstanding.
Eric K. | Feb 2021
Process was easy and simple
Nicolas B. | Oct 2020
Glenn Hauer and his team were amazing.
Lori C. | Sep 2020
Glenn and the team were quick, responsive, explained everything, and most of all human.
Kris B. | Oct 2020
The personal attention and professionalism.
John M. | Nov 2020
This by far was the easiest refi we’ve ever been a part of. I would highly recommend Guaranteed Rate to anyone looking to refinance their home.
Jason F. | Dec 2020
They made my purchase of my first house easy everybody told me it was a nightmare.
Jesus A. | Sep 2020
Great mortgage officer and communications, good site for mortgage processing
Philip M. | Oct 2020
Everything was simplified and easy to understand with Glenn and Guaranteed Rate
Joseph L. | Nov 2020
They worked hard to make sure I was approved
Gregory C. | Dec 2020
The team was supportive and great
Constantia V. | Sep 2020
The loan process was as expected and Guaranteed Rate did everything to meet our deadlines efficiently.
Serina B. | Oct 2020
The people who helped make the re-finance happen were very helpful and kind. All my questions were answered very fast.
Michael A. | Nov 2020
Glenn was absolutely great! He was very consistent and prompt when additional tasks were needed and he literally never gives up! This company has been very caring throught the entire process and referred us to other vendors that were the same.
Melvia G. | Dec 2020
Excellent service and communication
Yotora S. | Aug 2020
Service was outstanding. I was notified from time to time about the progress of the loan request and any additional info needed.
Mark G. | Sep 2020
Glenn, Amanda, and Toni did a fantastic job keeping me in the loop and being transparent about where I was in the process! They were able to assist me with any questions I had and if not, they where resourceful and did their research to get me an answer! Incredibly thankful for their expertise and service!
Precious B. | Oct 2020
The Loan Officer that I worked with, Glenn was the best. This is my second time working with Glenn and each and every time he exceeds expectations.
Jeremy H. | Nov 2020
Glenn is great to work with!
Jean L. | Dec 2020
Process was smooth, quick, and working with Glenn was a pleasure. The process was clear so that I could provide the information I needed to quickly. And, I really appreciated the step by step emails and online tool so that I could understand where I was in the process, and what the next steps were, I hadn''t seen that before. I''ve had 6 mortgages in my lifetime, this was by far the most smooth process.
Michelle P. | Jan 2021
There was great communication and any questions I had were addressed right away
Deborah M. | Aug 2020
Glenn Hauser is a dream to work with. He is incredibly attentive, thorough and responsive. He helped shepherd us through every phase of the process. His depth of knowledge about the process along with his ability to navigations is exceptional. I would recommend him to any / every friend who is in the market for a refi or new mortgage.
Jennifer S. | Sep 2020
Glenn and his team were very helpful right from the start, I received several updates throughout the entire process. Uploading documents to website was super easy.
Jose A. | Oct 2020
Great Service and response time from my loan originator and ease of use for uploading documents
Chad L. | Nov 2020
Glen was great! We had been trying to refinance through a bank and it was just not working out. We were so surprised how easy Glen made the process and that the refi happened!
Rebecca C. | Dec 2020
My loan officer worked extremely hard to get us our loan
James A. | Jan 2021
Excellent customer service and rates!
Chelsea F. | Jul 2020
Very helpful and professional throughout the entire process.
Tamara D. | Jul 2020
Made the loan process very easy
Robert M. | Jul 2020
I felt they tried very hard to close my loan
Nancy R. | Jul 2020
Glenn Hauer was very helpful
Anthony P. | Jun 2020
Awesome team with quick responses!
Amanda A. | Jun 2020
Everything was what they would be
Marco C. | May 2020
Being a first time homeowner... I was intimidated by the maze of financial requirements even with an intial pre-approval. Glenn was beyond patient and extremely knowledgeable...I felt as though he wanted this homeowner dream to come true for me...The stress was minimal...the process was done in layman's terms so even I could comprehend the terminology... And even during this COVID-19 pandemic... the online procedures and security policies were a massive relief.... I can't THANK YOU enough....
Roberta G. | May 2020
Great people, answered all questions.
Heather R. | May 2020
Execellent service. Glenn our case handler went above and beyond. And his assistant Nicole, guided us through the whole process. I can’t believe refinancing is so easy. I was also able to get the lowest rate possible. And get rid of our PMI which we were throwing away money. I wanted to also point out. We used DocuSign the whole way through.
Ty P. | May 2020
Glenn was extremely helpful throughout the whole process. He responded to all my phone calls and emails within seconds and I had lots of questions. His availability meant a lot to us during this time.
Maureen R. | Apr 2020
Very helpful in obtaining the loan and taking me through the process. Answered questions as asked and always available for support when needed.
Christopher M. | Apr 2020
The team is efficient cared about assisting with my transaction.
Indra H. | Jan 2020
I was really please for all they did for us at any time of the day. 9: just because we had 1 person out the 3 that was bit unorganized.
Sebastien G. | Nov 2019
Availability, clear communication, knowledgeable loan officer
Francesca F. | Dec 2019
Glenn Hauer and John Testa were helpful and friendly every time I called or reached out to them for information. I really didn't think I was going to be approved but Glenn took the time to discuss my options and financial situation. I am very please everything worked out!
Maureen R. | June 2019