What people are saying... What people are saying... Back to profile
Very professional experience working with this company to get our Dream house
Timothy B. - Belleville, IL | Apr 2022
Because they did a great job and they are really supportive for there customers
Demetrius M. - Chester, IL | Apr 2022
Very fast and easy to work with
Rhonda T. - Johnston City, IL | Apr 2022
Jason and his entire team were great to work with and made the entire process very easy. They always returned my phone calls and messages on a timely manner!
Melanie L. - O Fallon, IL | Apr 2022
Guaranteed Rate made sure the process was done RIGHT. Without them our title would've been screwed up.
Sergio C. - St. Louis, MO | Apr 2022
Being a first time home buyer, Jason and his team took their time to explain each step of rhe process to get me to the closing table. The entire process made simple and was smoothly executed.
David N. - Marissa, IL | Apr 2022
They did an awesome job from start to finish.
Michael C. - Fairview Heights, IL | Apr 2022
All paperwork was very painless and great customer service. Jason and his team are excellent
Courtney S. - Waterloo, IL | Apr 2022
Jason and his team are great and easy to work with
Tyson B. - Waterloo, IL | Mar 2022
They made the process as smooth as possible!
Joshua B. - Red Bud, IL | Mar 2022
Jason Chandler and his whole team are really very easy to work with. The team walked me through each phase of my loan, step by step. They made the loan process much easier for me with clear direction and communication. Processing the forms online was a big bonus. They worked hard and were very kind and patient with me. I highly recommend them to anyone looking for a lender!
Erin W. - Carterville, IL | Mar 2022
Jason Chandler and his entire team were amazing to work with. All of our questions were answered quickly and easily and we were aware of the progress of our loan every step of the way. The entire process was so smooth and painless for us as buyers. The team is very personable and amazing to work with!
Whitney S. - Freeburg, IL | Mar 2022
Because they were really great in working with me on my mortgage loan. Returned my calls promptly, and answered all my questions along the way.
Neribelle D. - Carbondale, IL | Mar 2022
Jason Chandler is a pleasure to work with and if honesty and integrity is important to you, look no further than the Jason Chandler team.
Jason H. - Waterloo, IL | Mar 2022
Very nice staff and helped me through the process
Andrew K. - Sparta, IL | Apr 2022
Guaranteed Rate was very engaging and easy to work with. The entire process was digital and easy to navigate through. Definitely on the cutting edge!
Matthew P. - St Louis, MO | Mar 2022
Personal attention, customer priority, digital resources, communication, and tools for completing the process.
Jason W. - Millstadt, IL | Mar 2022
You guys were awesome and quick to call and explain things. Braidy was awesome and patient with us. Shelly was also very helpful and Kyle was very helpful as well. And well Jason what can I say about him. He is lucky to have such and awesome team working for him. Thank you all so much.
John C. - Arnold, MO | Mar 2022
They were extremely easy to work with and helped me any way that they could!!
Kyle J. - Dupo, IL | Mar 2022
The team was great to work with and very knowledgeable which was important to us as first-time borrowers/ homeowners
Shannon O. - Red Bud, IL | Mar 2022
Worked with Kyle stared as my loan officer. He answered every question I had and put me at ease
Ann F. - Belleville, IL | Mar 2022
I loved that I could sign most of my documents from my phone and even complete some of the closing process before meeting at the title company. The whole team was great and unlike other mortgage loan companies I didn't have to send the same documents over and over. Overall a very easy and efficient process. I also got a gate rate. I would highly recommend.
Shaun W. - Waterloo, IL | Feb 2022
Jason and his team made the whole loan process go so smoothly! Any questions we had, were always answered quickly and thoroughly!
Blair S. - Columbia, IL | Feb 2022
Jason and his team went above and beyond to explain the entire process and always returned calls and text within a reasonable amount of time
Ashley Z. - Evansville, IL | Feb 2022
So easy to work with and answered questions quickly
Ashton C. - Belleville, IL | Feb 2022
They were on point every step of the way. Any question and they were more then happy to answer them for me. Start to finish about a month hassle free.
Robert C. - Nashville, IL | Feb 2022
Because there awesome at what they do and they will answer when ever you need to talk to them
Frederick M. - Marion, IL | Jan 2022
Ease of doing everything online mostly.
Kayla L. - Saint Charles, MO | Jan 2022
Everyone kept in contact at all parts of the process. They were great working with me through the process. They made everything clear and easy to understand. Very friendly and always available for questions and returned responses quickly.
Kathryn Y. - Du Quoin, IL | Jan 2022
Everyone on Jason Chandlers team was awesome. They kept in contact with me continually and the overall follow up during the process was great.
Mark H. - Marion, IL | Jan 2022
Jason and his team had excellent Customer Service. Many times working beyond normal business hours to accommodate mu schedule. I love that a lot of signatures can be complete virtual, and requested items can be electronically uploaded. The Gaurantee Rate team, made this process smooth, and my closing completed in 20 minutes. They are an awesome team, I have already told my co workers about them, and I work for. Company with more than 1000 employees.
Mackisha B. - Belleville, IL | Jan 2022
Jason and his team were very helpful, professional and knowledgeable. No matter the issue he or one of the team was right there to walk me through my questions. When things got tough and I had to gather odd or very specific documents I was given ample time and the team worked with me to obtain them. This loan was not the easiest but the team really put forth their best effort; when a snag came up Jason or a member if the team came up with a solution! Now I am a homeowner and I am so grateful for all the hard work of my loan team!
Rebecca M. - Saint Charles, MO | Jan 2022
Jason,Shelly and Braidy we're so helpful throughout the mortgage process.
Logan R. - Saint Libory, IL | Jan 2022
Smooth process, team answered all my questions, and everyone always had helpful information.
Brian H. - Sparta, IL | Jan 2022
The team was professional and knowledgeable about what needs to be done. Of it comes to a no they will find how to get to yes. One thing i would say is that everyone need to be on the same page as to what needs to be done..
Roy W. - Oak Harbor, WA | Jan 2022
They made the process moving simple.
Robert R. - Alton, IL | Jan 2022
They were very helpful and explained everything as requested. Very responsive as well
Natasha M. - Percy, IL | Jan 2022
Because Jason, the office girls and Shelly Adams helped me more than I can say. They made it so easy and went out of their way for me and my family for this loan to get done in a very timely manner
Sean A. - Smithton, IL | Dec 2021
Very professional and friendly
William C. - Benton, IL | Dec 2021
Kyle was great to work with and we were able to close on our refinance in record time.
Ashley L. - Belleville, IL | Dec 2021
Excellent, responsive customer service.
Eric W. - Apo, NY | Dec 2021
We had a great experience with Guaranteed Rate. The customer service that Jason and his team, Kyle and Braidy was above and beyond what we expected!! I would definitely tell my friends and family to use them and many already have! Thank you guys again!!!
Zachary S. - Waterloo, IL | Dec 2021
Jason chandler and team was “Awesome”
Tera J. - Cahokia, IL | Dec 2021
All the workers I had the privilege of encountering were more than helpful with everything I needed.
Brice F. - Mulkeytown, IL | Dec 2021
I feel more paperwork was needed than last time
Wesleyan F. - Chester, IL | Dec 2021
Overall great experience. Very helpful in every step of the process
Bailey H. - Christopher, IL | Dec 2021
They have some amazing people that work hard to get you where you need to be.
Melvin R. - Willisville, IL | Nov 2021
GR financed my first mortgage.
Tarina Y. - Murphysboro, IL | Nov 2021
Great experience, very professional.
Christopher H. - Caseyville, IL | Nov 2021
Very nice people and they get the job done!
Sueann P. - Woodstock, IL | Nov 2021
Jason Chandler and his staff were so great throughout this process. They were able to close our loan in only 4 weeks. We could have not asked for a better turnout.
Daniel B. - Columbia, IL | Nov 2021
Very easy and smooth process!
Amber G. - Lebanon, IL | Nov 2021
They worked very quickly to get me into my home. Very easy to get in contact with and very professional
Dawn L. - Ava, IL | Nov 2021
Jason was the best possible option I could have chosen to help finance my first home!
Zachery A. - Sparta, IL | Nov 2021
Jason is amazing to work with! Made it very easy and explained everything he was doing. Him and his team are great.
Cassandra H. - Waterloo, IL | Oct 2021
They did a really good job getting me in and getting closed early. I appreciate Brady and Shelly for putting up with my nonsense and outright belligerent at times
Arthur F. - New Athens, IL | Oct 2021
Ease and quickness of being able to do perform many tasks online. Additionally, we have worked with Guaranteed Rate in the past and hade great service at that time as well.
Mark A. - O'Fallon, IL | Oct 2021
Jason and his team has a professional and straightforward approach to the entire process.
Donald I. - Waterloo, IL | Oct 2021
Fast easy and saved me money what else would a business need to do?
Bryan S. - Waterloo, IL | Oct 2021
Jason and his team did an great job communicating and troubleshooting issues throughout a complex purchasing process. Jason had called multiple times to give updates and make sure we were all aligned on current state and how the process looked going forward. When i first applied they called quickly and moved the process forward. There was no waiting around or wondering what was going on which was helpful
Clayton H. - Maryville, IL | Oct 2021
Guaranteed Rate has helped me throughout both my initial buy & my refi. They have seamlessly taken care of all aspects of my loan and kept the process swift & stress free. Jason is an excellent person, in general, as well as an efficient and easy-to-work-with loan officer. Guaranteed made all of my goals of homeownership come true. ?
Kaitlyn F. - Sparta, IL | Oct 2021
Super friendly staff that was always quick to answer questions and make sure that I understood everything along the way!
Nicholas S. - Waterloo, IL | Oct 2021
This is the second time my wife & I have worked with Jason & his team, and as always they were very professional and dedicated in helping us secure our loan. We were grateful for their help during the whole process.
Kevin L. - Fairview Heights, IL | Oct 2021
Fast, efficient, costumer friendly and extremely helpful.
Melissa G. - Benton, IL | Oct 2021
It was a really easy process
Rebecca C. - Du Quoin, IL | Sep 2021
Everyone was easy to work with.
Anthony T. - Nashville, IL | Sep 2021
Jason and his team are committed to getting all the information required in a timely matter. They are also very friendly.
Christopher S. - Belleville, IL | Sep 2021
Great experience! I had a whole team making our dream work!
Jeremy C. - Waterloo, IL | Sep 2021
Jason and his team are the absolute best!
Kali L. - Jerseyville, IL | Sep 2021
They where very helpful and informative in letting me know what i needed to make this loan work for me.
Preston W. - Sparta, IL | Aug 2021
Very helpful. Always responds quickly to questions. Makes the process easy and painless.
David W. - Smithton, IL | Aug 2021
Working with Braidy made the whole process smooth. There is a lot to get organized and sent over and she was able to answer all of my questions.
Cory V. - Waterloo, IL | Aug 2021
They communicated effectively through each step of the process and really acted as an advocate for the customer
Justin C. - Smithton, IL | Aug 2021
The whole team was a pleasure to work with. Everyone was easy going, very understanding, and I could tell every person had a genuine passion for helping people.
Tyler G. - De Soto, IL | Aug 2021
Jason and his team were great to work with and answered all questions quickly and professionally.
Joshua H. - Redbud, IL | Aug 2021
Great staff and communication all around
Johnathan H. - Red Bud, IL | Aug 2021
Easy to talk to. The entire team was very easy to communicate with. Being able to send a quick text or a quick email means a lot coming from someone who works in a fast paced progression. Any time I needed something from the team, they were there in a timely manner. I Will be a repeat customer when the time comes!
Derek P. - Christopher, IL | Aug 2021
Closed on time and they made it for an easy uneventful closing
Troy A. - Smithton, IL | Aug 2021
They’re awesome. Easy to work with. Listened to my needs.
Amanda L. - Waterloo, IL | Aug 2021
It was a good experience as a whole
Jason B. - Red Bud, IL | Aug 2021
They were awesome to work with. No difficulty at all. Simple and quick.
Vandelin W. - Richview, IL | Jul 2021
Everything went smooth we had great help
Ethan K. - Percy, IL | Jul 2021
Jason and his team were amazing! They took over my loan process in the middle of me buying a house when the other guys dropped the ball. Any issues that came up they were on top of it, they updated me several times a day when needed and reassured me when I was super stressed.
Kisha R. - Waterloo, IL | Jul 2021
Excellent communication! Educated us on the process. I have had several VA loans in the past but learned more about my options and the process than previously.
Thomas S. - Glen Carbon, IL | Jul 2021
We're very professional and helped me out alot they made the whole process painless and helped understand where my money was going which is nice and they were all friendly outstanding job!!!!
Dylan W. - Cahokia, IL | Jul 2021
They were great do deal with. Made the whole process extremely simple.
Steven S. - Waterloo, IL | Jul 2021
They was very awesome team to work with
Sierra J. - East St. Louis, IL | Jul 2021
This is my second time using Guaranteed Rate to secure a mortgage and it was an excellent experience both times. Jason Chandler and his team were knowledgeable and easy to work with. They explained things thoroughly and answered all my questions in a timely manner. I would absolutely recommend using Guaranteed Rate.
Leigh Anne R. - Chicago, IL | Jul 2021
So others may have my positive experience.
Richard S. - Batesville, AR | Jun 2021
Jason, Braidy, and the rest of the team at GR were professional and expedient throughout the entire process. They constantly remained in contact from apply to close. Absolutely would do business with them again!
Anthony B. - Goose Creek, SC | Jun 2021
Because the team especially Jason,Kyle and Braidy treated us like family and they took care of us from day one. They were always on top of the procedures and made sure we understood every step of the process. We especially liked the way they kept in constant contact on a daily process and notified us in a timely manner if we needed to sign any documents. The closing was very exciting and Jason made sure we understood every document before we signed it. He was very professional but at the same time he had a great personality and sense of humor. We will refer for sure any family or friends who wish to buy a home to refer them to Jason and his team. This transaction was one of the most excellent business process that we have ever experenced. Mega Kudos to Jason and his team
Raymond G. - O'Fallon, IL | Jun 2021
Very friendly and informative staff who were willing to answer any questions I had as a first time home buyer. Everything was done quickly but thoroughly.
Monica S. - Ava, IL | Jun 2021
The folks are so personal & treat you like family!
Tracy K. - Mulkeytown, IL | Jun 2021
Jason and staff are beyond helpful and very responsive with any questions or help that I needed. Great group of individuals to work with!!
John L. - Caseyville, IL | Jun 2021
My first time buying a home and they were incredibly helpful and knowledgeable.
Austin V. - Coello, IL | Jun 2021
I had a great experience.
Anna S. - Crossville, TN | Jun 2021
Excellent customer service
Andrea T. - Waterloo, IL | Jun 2021
Jason went above and behind anything that could have been asked of him. My closing wasn’t an easy process but he did everything he could to make it happen! And his team is all fantastic as well, kept me in the loop and answered all my questions.
Jason C. - Imperial, MO | Jun 2021
Jason was very thorough through every step of the way.
Christopher R. - Marion, IL | Jun 2021
Jason and his team went above and beyond to make sure Everything went as smoothly as possible
Jordan B. - Waterloo, IL | Jun 2021
The process was smooth and signing paperwork was easy
Amanda H. - Columbia, IL | Jun 2021
Working with everyone was such a easy smooth experience, especially as a first time home buyer. Jason made it easy to understand and didn't make me feel like i was asking to many questions.
Abree L. - Cahokia, IL | Jun 2021
They did everything they could to help me buy my first home and was always there if I needed anything I highly recommended
Bryan C. - Thompsonville, IL | Jun 2021
Jason was great, talks fast, but he made the process easy and was available whenever I needed him. Everyone that helped me during the process was amazing too. Jennifer, Stephanie, and Kyle, really put me at ease and got everything done quickly.
Jeffrey G. - Twin Oaks, MO | Jun 2021
Jason was awesome to work with and him and his team was able to get the loan I needed through and in a timely manner!
Aaron G. - Waterloo, IL | Jun 2021
Jason worked very fast at getting my loAn closed early and even worked to get my approval on Saturday last minute.
Melissa M. - Millstadt, IL | Jun 2021
They were very helpful and great to work with through the whole process.
Jenny H. - Sparta, IL | Jun 2021
Very easy to work with and handle everything very professionally
Ryan E. - Freeburg, IL | May 2021
Jason was so wonderful to work with and was very flexible dealing with a significant time difference.
Brianna V. - Springfield, IL | May 2021
Everyone that was included in the refinance process was very helpful and responsive. I received emails and phones calls on a regular basis, always knew where I was in the process, and always had quality answers to any questions.
Nicholas B. - Damiansville, IL | May 2021
Professional and customized attention to my needs made me feel like a valued client. In addition, the patience that was shown Jason in helping me understand the process and options helped to reduce the stress, anxiety and confusion during this financial process was exceptional!
Yolanda A. - Fairview Heights, IL | May 2021
Very friendly people and easy to work with
Matthew B. - Ellis Grove, IL | May 2021
Absolutely amazing and simple to work with and can't wait to do it again on my next property
Senett B. - Belleville, IL | May 2021
Great experience working with them and everything was done in a timely manner.
Savanah N. - Marissa, IL | May 2021
Jason and his team are awesome, understanding, and fast!
Courtney A. - Red Bud, IL | May 2021
Everyone was wonderful and helpful always answering my questions. Very easy process without stressing.
Monyca M. - O'Fallon, IL | May 2021
Made it easy on me! They took care of everything!
Brian M. - Swansea, IL | May 2021
They were extremely helpful and friendly staff. They made everything so fast and simple for our first house loan. Would definitely recommend Jason and his team to anyone looking for a quick and easy process to get their dream home!
Morgan W. - Chatham, IL | Apr 2021
Great staff always got back to me fast and answered all questions
Ezra H. - Herrin, IL | Apr 2021
I am a first time home buyer and working with Guaranteed Rate made it a breeze! Jason and his team walked me through every step of the process. I loved that we used Email to communicate with each other because it made it easier to respond due to my work schedule. The team explained the documents to me and made sure I understood them. I was able to call anytime I had a question or concern. Their response was quick and helpful. Jason and his team made sure I had everything I needed so that if any questions would come up about the information provided the answer would already be provided. I am so glad that I had an opportunity to work with a team that cared about their client! The process didn’t take long at all and now I’m living in my very own beautiful home!! JASON ROCKS! GUARANTEED RATE ROCKS! Thank you!!
Shelonda F. - Sparta, IL | Apr 2021
Kyle was a great help and thorough as well We saved a ton of money on back end interest through your agency and would definitely recommend to others.
Martin I. - Waterloo, IL | Apr 2021
They get it done no matter what
Mark C. - Maryville, IL | Apr 2021
Jason and his team were so easy to work with. From beginning to end they made the process so seamless and understanding.
Rusty S. - Waterloo, IL | Apr 2021
Excellent and quick service on anything I needed. Very helpful throughout the entire process.
Lindsey K. - Addieville, IL | Apr 2021
Everything went great. I used this company to purchase my house and then again for the refinance and I would definitely use again.
Stephanie F. | Mar 2021
Jason and team are great to work with. They are the most responsive and available of anyone I have ever worked with.
Bryan M. - Greenville, IL | Apr 2021
Very easy to work with and very prompt when getting back to you about questions or concerns
Kelsey M. | Mar 2021
They kept in constant contact and answered questions quickly.
Trina S. | Mar 2021
They were with me every step of the way
Linetta H. | Mar 2021
They were wonderful to work with and responded quickly to everything!
Aubrey O. | Mar 2021
The process was very smooth and the staff was easy to work with.
Matthew E. | Mar 2021
Pretty quick and painless process
Joshua S. | Mar 2021
Jason and team have been great to work with. Always available to answer questions throughout process.
JEFFREY N. | Mar 2021
Everyone is very helpful and knowledgeable.
Meagan G. | Mar 2021
Jason and the team were great to work with.
Jeremy P. | Mar 2021
They were amazing. Answered all questions promptly!
Kasey S. | Mar 2021
Seamless, easy process. Very friendly team, and customer oriented.
Nathaniel S. | Mar 2021
It''s a great company to work with and they handle the business quickly.
Paul T. | Mar 2021
Everyone i dealt with has been so wonderful to work with and so helpful. Made a stressful process way less stressful.
Jesse M. | Mar 2021
They made the whole process so easy for us. Plus Jason is the best!!
BRITTANY S. | Mar 2021
The whole group. Everyone i had to talk to was super nice and made everything go super fast. Was always there when i had a question.
Ryan E. | Mar 2021
They were on it, from start to finish.
Hunter M. | Mar 2021
Super easy and hassle-free process. Almost everything could be done online which is fantastic. Everybody was super helpful and friendly.
Kyle M. | Mar 2021
Great service and communication during the entire process.
Allison R. | Mar 2021
Great communication. Great teamwork. Fast response from everyone involved in the process of buying/ refinancing my home. The majority of the process is done online through emails.
Josue C. | Mar 2021
Very easy to work with, very responsive and made the process painless
Brett T. | Feb 2021
They made this process a breeze. They communicate, they are friendly and I was never left what step was next in the process.
Rebecca V. | Feb 2021
They ALWAYS do an amazing job. I wouldn''t go with anyone else. The process is a well run machine! I tell people all the time to call them. This is my 8th loan with them so I have had mnay wonderful experiences.
James P. | Feb 2021
Their process was quick and easy.
Tammy K. | Feb 2021
Quick response, kind and efficient employees
Rebecca N. | Feb 2021
Jason and Kyle really helped me through it all as best as they could it really made it easier with them. Stephanie was also really great to work with.
bradley s. | Feb 2021
Jason and his team are top shelf. It was smoother than glass from the word go. I don''t believe there was one pickup that came up in the whole process except for one thing at the very end and that was on somebody else. But even that really didn''t pose much of a problem just a very short delay in closing just buy a couple of hours. I would choose Guaranteed Rate and Jason and his team most definitely a hundred times over the next time I get ready to buy a house or property. And I will tell anybody who is looking or even thinking of looking for property or a home to contact Jason at Guaranteed Rate. Thank you for a smooth seamless experience. I am 100% satisfied with Guaranteed Rate and the service they provide.
Gary C. | Feb 2021
Jason and his team are great to work with.
Stephen W. | Feb 2021
It''s always a pleasure doing business with Guaranteed Rate.
Kristi A. | Feb 2021
I gave them that rating because this is the second time we chose them. Jason, Amber, Jennifer and the entire staff were super friendly and extremely helpful. We absolutely love and appreciate them
Adrienne F. | Feb 2021
Guaranteed Rate worked quickly to get our pre-approval. The loan process went smoothly and the whole team happily answered our many questions patiently.
Mindy M. | Feb 2021
Great service, kept us up to date during the entire process
George B. | Feb 2021
Fast, honest and stress-free
Jeffery C. | Feb 2021
Excellent service and communication. The entire staff was a pleasure to work with
Joshua M. | Feb 2021
This was my first time buying a home. They were very helpful and and so polite. They answered all my questions and everything was so easy. I will definitely recommend them to the people I know.
Sharon S. | Nov 2020
Everyone was extremely helpful with all our questions.
Alec L. | Feb 2021
Jason and his team were very helpful! They explained everything with great detail!
Kyle W. | Nov 2020
They went out of there way any time I questions and I had a lot.
Troy G. | Nov 2020
Because of the consistency they showed
James T. | Nov 2020
Because they were very helpful and made the process smooth and easy.
Jeffrey P. | Nov 2020
Jason was a delight to work with, he was helpful and knowledgeable. Made sure I was kept aware of the details through the process. His assistant Angie is a valuable asset to this company. Very professional every time I spoke to her and comforting during any delays. 5 star team
Felicia M. | Nov 2020
Very efficient and responded in a timely manner.
Jack T. | Nov 2020
I recommend Jason Chandler at Guaranteed Rate to everyone that I know that’s looking to buy a home! The whole team is awesome and so easy to work with!!
Brittney C. | Nov 2020
Everyone was friendly and responded quickly.
Marcus M. | Sep 2020
We have gone to Jason twice now for a home loan. And both times Jason and his team made us feel like family. The team makes sure you understand everything clearly. Thru the whole process of buying a house they want you to feel happy and excited. You can feel their excitement for you as well.
Ashley B. | Nov 2020
Great knowledge, support and friendly advice. Never felt rushed or not prepared. Made the decision extremely easy and cant wait to use this in the future if need be.
Allen S. | Dec 2020
They were a great team to work with, everyone was super helpful and willing to answer questions anytime day or night and always very quick with responses. They made the whole process easy and stressless.
Janis R. | Jan 2021
The team was responsive and very easy to work with.
Jerry K. | Sep 2020
Because they did a great job.
Linda A. | Nov 2020
Jason and his team were superb! They answered all my questions right away and was so nice and thoughtful of any concerns I had.
Christopher J. | Jan 2021
They have always been good to me
Matthew W. | Nov 2020
Jason and his team made everything very easy to understand and with me being a young first time home buyer that help to alleviate some of the pressure in buying a home. They all were very prompt and easy to get ahold of. And talking to them on the phone felt more like talking to old friends.
Dakota H. | Dec 2020
Everyone we worked with was very pleasant and quick to tell us what we needed to do and get together to get into our forever home.
Taylor J. | Jan 2021
Jason and his team did a fantastic job throughout the process while we refinanced our home! They were very professional and friendly, and they kept us up to date throughout the process. Even with the added difficulties of Covid, they were able to keep the process moving smoothly. I would highly recommend them and will use them again in the future for any of our financing needs.
Steven J. | Sep 2020
I give Guaranteed Rate team this 10/10 rating because of there fast and smooth process of getting me my loan finalized. Very nice and professional group to work with.
Travis B. | Nov 2020
Jason and his team did a great job in answering all my questions and are very friendly.
Brian B. | Dec 2020
Great service and great rates
Holly H. | Sep 2020
Jason and Kyle made the whole process extremely easy to understand, especially with a first time home buyer like myself.
Austin S. | Oct 2020
Pretty smooth considering COVID
SCOTT G. | Nov 2020
Easy to work with and handled everything fine.
Kraig T. | Dec 2020
Easy process, great communication
Jared S. | Jan 2021
Very professional and easy to work with. They get right to the point and get you to close as soon as possible.
Zachary H. | Aug 2020
Was an easy process and they moved fast
Scott H. | Sep 2020
Very friendly people very quick to answer any questions and help out
Gary H. | Oct 2020
Down to earth people who all pitched in to help the process move much faster then normal. Everyone was quick to return phone calls and help me understand what was either needing to be done or where I was in the process!
Brian V. | Nov 2020
Very helpful throughout the whole process.
Chance H. | Jan 2021
Professional, easy, and informative
Darren T. | Aug 2020
The whole team was super friendly and professional.
Connor D. | Sep 2020
I would absolutely recommend Guaranteed rate. Hands down this team rocks!! simply amazing I cant express how great they all are!!! The process was so easy and super fun dealing with everyone in that office, Jen and Steph you will love them!! When we talk about Jason OMG!!!! he's sooooo awesome, he so cool to deal with very patient super kind very knowledgeable, very detailed and super organized, my family and I loved our experience with him, FROM THE BEGINING HE MADE SURE we UNDERSTOOD EVERYTHING, that was very important to us, he made sure we had everything we needed to get started and finish this process, you will really enjoy working with Jason, he will make you laugh a lot!! I loved that part. Jason thanks a lot. keep up the amazing job your doing making peoples dream come true of being a homeowner.
Tomika G. | Oct 2020
Easy to work with, timely responses to questions
Erin H. | Nov 2020
Made the whole process easy and enjoyable
brooke h. | Dec 2020
Jason and the whole team was a pleasure to work with. With us being first time home buyers, they didn’t hesitate to take the time to explain things in detail for us. Extremely grateful for the team at Guaranteed Rate.
Michael L. | Jan 2021
Because they are certainly worth giving a good rating
Kristopher W. | Aug 2020
His new team members are working exceptionally well and strive for customer service
Kyle S. | Sep 2020
Jason was absolutely awesome from day 1 to finish ... Special thanks to him and his team
Tyra D. | Oct 2020
Everyone one the team were very professional and great to work with. Every question I had was answered right away, they really made the process easy and stress free.
Brian L. | Nov 2020
Highly recommend the team that helped with the loan process they were polite and extremely efficient.
Claudia G. | Dec 2020
Quick closing and Jason was very helpful and answered all our questions.
Kristin G. | Jan 2021
Jason and his team did a great job of answering questions & helping us throughout the process.
Madison B. | Aug 2020
Very helpful and informative on questions I had.
Zachary H. | Sep 2020
Jason did a great job to accommodate us.
Mikaela M. | Oct 2020
Jason Chandler and his team were awesome.
David B. | Dec 2020
Jason Chandler and his team make it painless
Richard L. | Jan 2021
Because of there professionalism and knowledge.
Thomas C. | Aug 2020
Easy to work with, very responsive.
Lyndsey N. | Sep 2020
Jason Chandler was very helpful during the entire process
Jarrett R. | Oct 2020
My third loan with Jason. He is always easy to work with.
Marian I. | Nov 2020
The staff were very friendly and professional
Richard N. | Dec 2020
This was our 3rd time using Jason. Process was smooth & easy. Everyone was friendly & kept us informed even in these crazy busy financing times.
Jeremie V. | Jul 2020
Jason and his team are a pleasure to work with.
Michael K. | Jul 2020
Minimal work for me great communication from Jason and his team
Tyson B. | Jul 2020
They took care of us really well.
Brandon F. | Jul 2020
Kind and quick to answer questions
Lyndsey S. | Jul 2020
They were helping us the entire way and answered all our qusstions.
Misael P. | Jul 2020
Jason chandler and his team are the fastest and hardest working in the business!
Robert K. | Jul 2020
They were very friendly and fast and helpful
Korey B. | Jun 2020
This is our third closing with Guaranteed Rate. They are fast and efficient. We know we can trust them to get our closing done in a timely manner.
Lindsay B. | Jun 2020
I rated a 10 simply because the whole team is amazing! Very responsive and explained things thoroughly during the entire process.
Sierra L. | Jun 2020
They answered my questions
Gary F. | Jun 2020
Great! Professional! Knowledgeable!
Adrian P. | Jun 2020
Guaranteed rate did a great job.
Matthew a. | Jun 2020
Jason Chandler is an honest person who treated me like I was family
Nelson G. | Jun 2020
My loan process had a very unique situation and guarantee rate really made things happen!
Bernice P. | Jun 2020
Good communication, hard working, customer oriented
Erin H. | Jun 2020
Always made sure you understood what was going on
Seth K. | May 2020
I have purchased three home through Guaranteed Rate and Jason Chandler and team have been fantastic every time.
Daniel B. | May 2020
I was very happy with the service
Autumn E. | May 2020
Jason is great to work with and his team.
Brian C. | May 2020
Jason has always been very honest with me. I trust him.
Matthew B. | May 2020
Stephanie Bos and Jason Chandler were amazing at guiding us through a VA refinance. They made this process painless, will definitely recommend them to friends and family.
James P. | May 2020
Very easy working with them
Jeffrey S. | May 2020
Always a great experience working with Jason
Kristi A. | May 2020
Family oriented...Smooth Process!
George B. | May 2020
They were quick responding to any questions I had. Great customer service!
Andrew A. | Apr 2020
Super easy, Jason Chandler is great and knows his stuff! He came to me and saved us a lot of money!
Michael K. | Apr 2020
The ease of working with Jason, his honesty and openness regarding the process.
Jennifer S. | Apr 2020
Jason Chandler is great to work with! He team is courteous, punctual and even through the COVID-19 pandemic, were able to complete our refinance in a very reasonable time.
Timothy E. | Apr 2020
Jason Chandler was great to work with.
Amber C. | Apr 2020
This is my second time with Guaranteed Rate and it was again a very friendly and smooth transaction.
James O. | Apr 2020
Jason Chandler is a true professional and gets it done.
Darylene W. | Apr 2020
Great lender to work with. Fast and friendly. Very thorough.
Jason K. | Apr 2020
They were so easy and fun to work with. Helped me every step of the way.
NICOLE S. | Mar 2020
Everyone was very friendly knowledgeable and made everything so simple
Wesleyan F. | Mar 2020
Great people to work with. When I had issues at home they worked with me & were very patient.
Gloria S. | Mar 2020
They were easy & great to work with!
Megan K. | Mar 2020
They are kind, patient, knowledgeable, and easy to work with
Carrie K. | Mar 2020
Fast and easy service. Very helpful!
Morgan C. | Mar 2020
They were east to work with and always helpful.
Brooke H. | Mar 2020
I have worked with GR in the past, they are very efficient and provide excellent customer service.
Paul T. | Mar 2020
Everyone was extremely helpful and extremely polite. Everyone at Guaranteed Rate made my home buying experience very easy and as least stressful as possible.
NICHOLAS E. | Mar 2020
Quick responses and good overall customer service
Ryan M. | Feb 2020
They worked to make it happen, and Jason was knowledgeable about what loan programs were available to help me.
Vernon M. | Feb 2020
Very prompt, knowledgeable and professional service that made refinancing very easy to complete.
Natalie H. | Feb 2020
No issues at all with them.
Michelle C. | Nov 2019
They did a great job on all aspects of the service they provided.
Jerry K. | Jan 2020
Jason Chandler was amazing throughout the process. He addressed all my concerns and responds very quick.
Keisha S. | Dec 2019
we had the best experience with guaranteed rate! everyone was so helpful and made what would usually be a very stressful time so easy!!
April C. | Dec 2019
Jason Chandler was great to work with.
Jeremy P. | Nov 2019
guaranteed rate made the loan process very easy to complete the paperwork to purchase our home. Communication was prompt and timely to ensure that the loan went smooth.
Michael M. | Oct 2019
Speedy and very informative, answered questions quickly and made sure I understood what was answered.
Zachary P. | Sep 2019
Absolutely awesome, very knowledgeable, friendly and quick to get back to you with answers.
Lori S. | Sep 2019
Outstanding support from everyone
Angel D. | Sep 2019
Jason made this a great experience. Not only did he do an excellent job he took the time and effort to find the best deal. Jason is the only one I will deal with now or in the future. Professional and the best at what he does. We can’t thank him enough!!!! Another great experience with Guaranteed Rate.
Todd P. | Aug 2019
Jason Chandler and his team are amazing! They got me the best possible rate and kept me informed through the entire process. They answered all my questions and concerns and I couldn’t be happier with my decision to do business with them again. Thanks Jason!
Kristi A | August 2019
Jason Chandler always does an awesome taking care of us! We will always use him in the future!
Wade M. | August 2019
I want to thank Jason and his team for making this process smooth and swift. I was very impressed by their knowledge and customer service. Jason made a personal effort to meet our needs and we never felt like just another loan opportunity.
Angel V. | August 2019
Jason Chandler and his team are awesome made the process of getting this all done extremely easy I would definitely use them again and I just want to say thanks to Jason Chandler and his team.
Kirk S. | July 2019
I had a great experience with guaranteed rate.
Bryan P. | June 2019
Very nice and went over everything and explain each process, Jason and his team was awesome.
Robert C. | June 2019
Sara Long, Stephanie Bos, Kevin Johnson, and Jason Chandler all were great people to work with and very helpful in breaking things down and making sure everything was understood and going smoothly.
Douglas K. | June 2019
Jason and his team did everything they had to make this process as enjoyable and easy as possible. From start to finish they were on top of every process needed to get the house closed on the date that we set up. I would highly recommend Jason and his team to anybody looking to buy or refinance a home. I’d like to thank them for everything, this truly was a awesome experience.
Nicholas M. | May 2019
Jason was amazing and made what us normally a difficult and tedious process seem like a breeze.
Linda A. | May 2019
Smoothest closing in the last 4 homes I have owned. Best lender I have ever done business with.
Hunter B. | May 2019
Jason and his team were great to work with! As a first time home buyer I pretty overwhelmed but the loan team helped me through trouble spots as needed.
Cameron R. | April 2019
Jason Chandler and team made the loan process seamless and were very helpful in answering any questions I had along the way.
Daniel B. | March 2019
Jason and his team are amazing!!!! This is the second time they have helped us!!!!! They are extremely professional and fast at getting everything ready for closing. I would recommend this team to anyone!!!
David Z. | March 2019
The whole team at Guaranteed Rate was very knowledgeable and helpful when obtaining our loan definitely an 11 out of 10. Good job Guaranteed Rate and thank you!
Richard F. | February 2019
Jason and his team were very helpful. Got back to us very quickly on any questions we had and always encouraged us to ask any question we had/ explained things in depth. They were very on top of our documents and always reminded us what we needed to do. As soon as a task was complete they would send us an updated to do list. They made the house buying process very simple and as stress free as could be.
Tyler M. | February 2019
Thank you for your prompt service and making things happen!
Natalie H. | February 2019
My wife and I were both amazed at how smoothly and professionally the loan process was with Jason and all of his staff. We are very appreciative of their hard work, and professionalism.
Douglas S. | February 2019
The entire Guaranteed Rate Team was amazing! They were there every step of the way. Any questions or concerns we had were addressed and answered promptly! I highly recommend using this team for your mortgage needs!
Christina M. | February 2019
Jason and his staff are fantastic to work with and are very quick to respond to questions and emails. That is not easy to do and it made my experience much more enjoyable!!
James P. | January 2019
Jason Chandler was very helpful in explaining the loan process!!! He was very easy to talk to and willing to take a call at any time of the day!!! I'm very pleased with the process!!
Kenneth D. | January 2019
Jason Chandler was a pleasure to work with.
Amber C. | January 2019
Great experience with Jason Chandler, will recommend to veteran friends.
Dustin C. | January 2019
Our loan officer was Jason Chandler, who provided answers to all questions, met with us after hours to sign documents and the entire process went rather smooth. We were able to close ten days earlier than what the contract stated (Dec 10th). We would recommend Jason to anyone who is looking to buy or refinance a house.
Errol J. | November 2018
Our loan officer Jason chandler was awesome! He answered all of our questions, the office kept us upto date on the whole process and were very friendly and professional! We would absolutely refer any friends or family looking to buy a home!
Chelsea E. | December 2018
Jason Chandler and his team made magic happen for my fiancé and me! He was kind, friendly, down to earth and very knowledgeable! I hope to work with him again in the future! Everyone who gets to interact with him and his team is lucky
Marie C. | November 2018
Jason and his team made it SO easy! This is actually our second home, and if we ever bought again we would 100% use them!
Tyler L., October 2018
With the current situation that we are in Guaranteed Rate helped us tremendously.
Albert B., October 2018
Great service and very satisfied
Matthew E. - September | 2018
I was very impressed how easy doing this loan on the internet was for me. Everyone was very efficient and we are very pleased with the service we received.
Nancy O., September 2018
Loved working with Jason and his team! Lovely people! Can’t wait to send some more people your way and to work with you again! Thank you
Ashley J. | August 2018
Big shout out to Jason Chandler! He made the buying process quick & painless! He went above and beyond for us to get our closing date pushed up several weeks, We know this isn't always possible so we are extremely grateful for that! We will highly recommend him to anyone who is looking to purchase a home!
Justin H. | August 2018
I was satisfied with everything. I was very satisfied with both Sara and Steph. I'm terrible these things. This is the second home loan I've gotten here and I will come back if I need it again.
Larry F. | August 2018
Nathan C. | September 2018
Everyone was so helpful and friendly, made the loan process of buying a house extremely easy and explained everything to us so well.
Cory M. | August 2018
Jason, Sarah and both Stephanie's were all amazing. No matter how many questions we had or how many times we called or emailed them they always answered the phone or returned the messages very promptly. They were all very professional, courteous, friendly and very knowledgeable. I will never use another mortgage company/bank again. I will be making sure all of my friends and family use Guaranteed Rate, especially Jason Chandler's office.
Jenna S. | August 2018
The whole experience was amazing! It made first time home buying easy. Everyone involved was so incredibly helpful. Jason, Stephanie and Sarah made the experience so enjoyable. We will definitely recommend and use you all again in the future.
Teri K. - August | 2018
Second loan I have done with Jason. I wouldn't go anywhere else. I have sent multiple people to him as well. Thanks again!!
Jason S. | July 2018
Second loan I have done with Jason. I wouldn't go anywhere else. I have sent multiple people to him as well. Thanks again!!
Jason S. | July 2018
We had an excellent experience with Guaranteed Rate. Jason was our loan officer and he did an amazing job explaining every detail and answering every question we had. It didn't matter what time of day it was, he was always available to answer our questions and always answered his calls - even when he was feeding his farm animals. He made the process easy for us and it was a pleasure working with him. I would definitely recommend Jason and his team to anyone I know and would go back to him if we ever needed another home loan. Thanks Jason and team! Love the house.
Kristi A. | July 2018
Great service and very much involved.
Ashley M. | July 2018
Jason Chandler has handled at least 4 loans for us over the past 10 years. Every one of them was challenging due to our credit scores, tax issues, etc. Jason has taken the time to figure all of them out. He has given us plenty of tips to help us with future mortgage options. We owe a lot to his hard work and expertise. Thank you to Jason and his team of Sara, Stephanie and others.
Domenic P. | July 2018
Jason is very good at his job, very professional, would definitely use him again.
Ben D. | July 2018
Jason was the best. He made our first time home buying experience a breeze.
Matthew R. | June 2018
Very efficient in working through a difficult situation.
Gabrielle S. | June 2018
Jason Chandler was phenomenal. Also, enjoyed working with Stephanie Biffar and Stephanie Bos.
Shawn M. | July 2018
Love Jason Chandler, Kevin Johnson and their team. They always respond back to me right away and take care of everything. Also, very knowledgeable!
Amy H. - June| 2018
This is my second home purchase with Jason Chandler and his team. They are awesome to work with and answer all your questions! If you provide all the documentation required they will process your loan quickly! I would highly recommend Guaranteed Rate to anyone looking to purchase a home and are looking for prompt personal service!
Paul T. | June 2018
I had no issues. Jason Chandler was patient and pleasant for the entire process. Being a first time home buyer, anything I had trouble understanding he had no issue explaining. When anyone asks about buying my home I always bring up Guaranteed Rate and describe how quick and painless Jason made it for me. I have zero complaints.
Dean B. | June 2018
The Team was great! They were professionals and friendly. They explained every detail and kept me updated. We needed to close fast and the Team delivered. Of course we found some challenges (mostly on my end), but they found the way to overcome in a timely manner. We close the day was had scheduled from the beginning. It was also good to have a face to a name. I am old school!! Thanks again. The Team was A+.
Jose C. | June 2018
The staff there are awesome Jason, Sara, Stephanie and Stephanie. Love you guys and thank you for everything. Cant wait until next time!
Michael S. | June 2018
Great first time experience! Hard working team of individuals that pushed my loan through ASAP Great communication also!
Ryan L. | June 2018
Jason, Sara, and Stephanie were great to work with. This is our second time using Jason's expertise, they are spot on!
Brian C. | June 2018
Great first experience! They worked great as a team and made buying my first home really easy!
Adrian P. | May 2018
Jason was great.
Angel D. - May | 2018
It was my first time buying a house, Jason and Kevin made it very easy and explained everything to me in a way I could understand!
Haley L. | May 2018
I don't know where to start! Jason Chandler and his team went above and beyond to ensure that we got the loan for our beautiful home! Our situation was more than difficult and very frustrating at times but Jason stayed on point and very professional. He was very attentive to our situation, responding to all the emails and texts messages very quickly! He was always there to reassure us not to give up and was more than helpful working with us to overcome so many obstacles. I would defiantly recommend that anyone wanting to purchase a home to go see Jason Chandler at Guaranteed Rate. Our family will forever be grateful for the all the hard work and dedication! We can not thank him enough but Jason and his team are truly the best at what they do!! Thank you all!!
Gretchen W - May | 2018
Jason and his team were great! We plan on having our daughter use them when they purchase their home.
Stephen W. - April | 2018
Jason and his staff were very accessible and detailed. We worked through questions to get things done. Overall, we were pleased with the customer service more than anything!
Jerome R. | March, 2018
My loan officer and his staff were very accessible and detailed. We worked through questions to get things done. Overall, we were pleased with the customer service more than anything!
Jerome R. | March 2018
Jason Chandler and his colleagues did a wonderful job helping me secure my loan! Great people offering great service!!!
Rebecca W. - April | 2018
It's the second time I have used Guaranteed Rate. Great customer service especially Stephanie Bos!
Gregory C. | March 2018
Jason and his team were absolutely amazing to work with. They were on top of everything and made the whole process fabulous!!
Nicholas M. | April 2018
Jason Chandler and his team were great. Wonderful people to work with!
Edward V. | March 2018
Jason Chandler and his crew were wonderful to work with and were great at explaining the process. They made it easy for us and were very efficient. Highly recommend them.
Kayla A. - March | 2018
For being a first time home buyer, Jason and Kevin both made everything very smooth and easy to close on our first home. There is no doubt in my mind I will use Guaranteed Rate again.
Tyler B. | March 2018
They were by far the easiest financial institution I have ever worked with! They told me exactly what I needed to do and when it needed to be done by.
Alex L. | March 2018
Awesome experience as a first time home buyer! Everything went smooth and quick.
Ryan M. | March 2018
Everyone that I was in contact was very helpful and very knowledgeable with my concerns. Not anytime did I feel as just another costumer, prompt with answers and was helpful if I didn't understand. I have recommended Guaranteed Rate to friends and family already. I will use them again in the future.
Michael M. - March | 2018
Any questions I had were answered very fast and understandable for a first time home buyer. I could call, text, or email Jason anytime. I will recommend Jason to anyone and will use his business again in the future!
Travis P. - March | 2018
Jason and his team made it so easy for me. I was already nervous and scared, but they broke everything down to me and also guided me all the way, step by step. Even when i called so many times they never got mad just help me with all my questions and concerns. I really thank them so much and I'm very very very glad i went through guaranteed rates.
Kevin R. - February | 2018
My loan officer, Jason Chandler, was extremely knowledgeable, helpful, and an all around great person to work with. He made my entire loan process very easy and stress free. Thank you for literally making a dream come true.
Ryan B. | February 2018
Jason and his team got our loan approved and done in less then 30. They are very professional and a joy to work with. The closing was easy and made very clear what we were signing. If we did have questions they were answer very quickly and correctly. I will always use Guaranteed Rate and recommend them to anyone. Thank you Jason for getting us into our New Home!!!!!!
David Z. | February 2018
Jason and his team were very fast and explained everything very good! Made the whole process super easy and a lot less stressful!
Alex H. - Funded 2/9/2018
Without Jason Chandler and his staff this loan would not have happened. I could not possibly be happier with their service.
Glenn Z. - January | 2018
Jason Chandler and all the office staff were so friendly and helpful.
Martha E. - Funded 1/25/18
I am a first time buyer and worked with Jason, Sara, and Stephanie. They all were very patient and explained everything that was going on with this process to me. They made me feel like I was their #1 priority. I was informed about everything going on and updated on progress frequently. Even after the closing, Jason has been available to answer questions for me.
Tara P. | January 2018
Jason and his team is awesome!
Raven J. - Funded 12/15/17
Jason is a hard worker and always returned questions and calls in a fast manner. Felt comfortable with being a first time home buyer.
Sean J. - November | 2017
Everything went perfectly smooth. Excellent communication. Loved the team!
Jake A. | October 2017
Words alone cannot express how satisfied and grateful I am to Jason Chandler and his team. I am now the owner of a property which gives me the opportunity and freedom I desperately needed in order to start a life with the person I love. There were moments during the entire process when I thought to myself that I will not be able to qualify, but Jason and his exceptional and very dedicated staff worked in my opinion, beyond what they needed to do to ensure that I was constantly updated. To be quite honest, they gave me just the right amount of push I needed to get everything in order. As I said in the beginning of my statement, words alone cannot express my gratitude and the happiness I feel. Thank you Jason Chandler, Stephanie Biffar and Stephanie Bos. You guys are the best.
Varun N. | October 2017
Jason Chandler and his team did an amazing job getting everything put together and making this transaction super smooth. I was very impressed with how easy everything was. This is the third time buying a house and was by far the best experience I've had. I will not hesitate to recommend Jason and Guaranteed Rate to anyone I know purchasing a house. This was world class service!!!
Todd P. | September 2017
Jason Chandler and his whole team were great. They walked me through every step of the process and made it very easy.
Brittany S. - September | 2017
This is my second time using them. Jason is very fast, knowledgeable and thorough.
Kyle R. - Funded 9/11/17
Jason and his staff made everything very easy and understandable. They all are very efficient. So much so we were able to close 2 weeks early!! We will definitely recommend Jason!!
Bill W. | August 2017
Jason Chandler and his Team, Stephanie Biffar, Sara Long and Stephanie Bos were very courteous and diligent throughout the entire process. They answered every question and addressed any concerns. It was a pleasure working with them and I thank them for their great work and professional attention.
Jankee N. | August 2017
Our house is a unique property. Two prior lenders had canceled on us shortly before closing. Jason and his team completed the sale in 18 days, and I'd recommend them to anyone. Thanks!
James R. - Funded 8/17/17
Jason and his staff made the process a breeze from start to finish! We would definitely use him again in the future.
Andrew P. | 08/04/2017
Jason, Sara and Stephanie plus the rest of the team were amazing and did everything they could to help me with the process. I am extremely satisfied with them.
James H. | August 2017
Jason was wonderful to work with and always answered my questions. Even if I asked the same question multiple times! Jason and the staff I worked with were all very professional and efficient.
Meagan G. 7/21/17
Jason and his team were awesome! If I had any questions at all they would answer quickly if not immediately. Great group!
Jason Chandler and his staff were wonderful to work with. They were very knowledgeable and helped us thru the process. We will definitely use them again and recommend to others!
Daniel G. | 06/19/2017
Jason, Sara and Stephanie were absolutely wonderful to work with through the process of getting a home loan. As a first time home buyer, I thought it would be overwhelming to get a home loan, but the team we had made it very easy. We actually talked to another lender first, but after meeting with Jason Chandler, we instantly chose to work with him. Jason was able to answer all the questions we had and ease the concerns we had. Prior to that, we had no clue what we were doing, but after our initial meeting, we felt confident that we would get a good deal. It was a pleasure working with Guaranteed Rate, and with Jason Chandler and his team! I will, and already have, recommended Guaranteed Rate to others!
Steven J. | 06/16/2017
Jason Chandler and his team are very friendly to work with. My questions were answered quickly and professionally. We finished everything for my loan swiftly and efficiently. I've had Jason as my loan officer in the past and trust no one else.
Nicole K. | 06/21/2017
They were great from the start!!! I'm so glad we went with Jason to deal with our loan!! Highly satisfied! Thanks again!!!
Jason B. | 06/14/2017
Jason Chandler and Guaranteed Rate made my first-time home purchase simple and easy.
Bruce L. | June 2017
You guys were great. Always attentive and made a second mortgage possible for us!
Christopher W. | June 2017
Jason was always courteous and super helpful. Always responded to texts and emails promptly. A very pleasant experience.
Kyle M. | 06/09/2017
Jason Chandler and his team at Guaranteed Rate made it very easy for us to get our home loan. The process was quick and any time we had questions Jason and his team were very quick to answer them for us. We could not be happier in our new home and that's all thanks to Jason and Guaranteed Rate.
Scott D. | 04/26/2017
Jason Chandler was great. Thank you for being patient with me and helping me get a loan for my house.
Stephanie F. | 4/21/2017
Jason Chandler was great. Thank you for being patient with me and helping me get a loan for my house.
Stephanie F. | 4/21/2017
Jason Chandler and his staff made the home buying process really smooth and was always available for any questions we ever had! Awesome work!
Jacob W. - April | 2017
Jason, Sara, and Stephanie was very professional and very helpful. We would highly recommend them all. Outstanding job.
Michael F. | 4/11/2017
I appreciate the efforts by Guaranteed Rate on my behalf, securing an FHA loan for my new home purchase. Everyone I dealt with, especially Jason and Stephanie, made the process as painless as possible, given a few of the challenges that I brought to the table. What a great group of people to work with. Thanks Jason.
John H. | 04/05/2017
We had the most amazing experience with Jason Chandler and his team. Their attention to detail, willingness to go above and beyond, and fantastic customer service truly made the difference. We always felt informed and like we had someone looking out for our best interest. We could not be happier and would not change a single thing. The process from start to finish was straightforward and transparent which is so appreciated when you are going through the ordeal of building a house. We are settling into our dream home now and we are just grateful for their help and dedication to get us here.
James P. - April | 2017
Jason was excellent. He worked tirelessly to ensure we closed on our house as close to the planned closing date as possible despite several obstacles. The obstacles included dealing with a new federal regulation, a non-cooperative title company, and dealing with the sellers and sellers' agent who did not communicate well. Jason was very easy to get a hold of despite our long working hours. We often needed to speak with him at 6:30PM or later due to our work schedules and he always answered our phone calls or returned them quickly. He exceeded our expectations and we were very appreciative for it.
Haley G. - March | 2017
I have already recommended Jason & Guaranteed Rate to at least five people! We are first-time home buyers, so the process of buying a house was intimidating, but Jason made sure everything ran smoothly. We never felt overwhelmed or confused, and in just over a month, we are home owners!
Abby M. | 3/13/2017
Jason and the team of ladies, Stephanie Bos, Stephanie Biffar and Sara Long, that were assisting me were great. I couldn't have asked for an easier experience. I would highly recommend every one of these people. Jason was a joy to work with and made sure I understood everything throughout the whole process of my loan. Thanks to everyone at Guaranteed Rate that helped me. You all are very appreciated.
Robyn T. - March | 2017
Very professional and made sure everything was taken care of. They made sure of what documents we needed to make everything run smoothly. I would for sure recommend them to family or friends. And if I am ever in search for a new house I would for sure consider them again.
Joel K. - March | 2017
Everyone did a great job. Jason Chandler is fantastic.
Ricky S. - March | 2017
The staff I spoke with were very helpful and quick to respond. You all did a wonderful job!
Lori H. - February | 2017
Jason is always great to work with. If I ever need a loan he is the only person I call.
Christopher K. | 1/17/2017
Knowledgeable staff and easy to work with. Great place to get a loan.
Michael B. - 01/23/2017
Jason Chandler and his entire team made this process very simple and the process ended up being faster than we thought. They are some amazing people that made our dream of owning our own home very attainable! We are so thankful for their assistance!!
Robyn B. - 1/4/2017
Jason and his team were easier to work with than my previous mortgage and preapproval.
Jeremy V. - 01/16/2017
This is the second time we have used Guaranteed Rate, this time we built a home. The last month was very difficult because of problems with the builder, but Guaranteed Rate was wonderful and helped us every step even when the builder was uncooperative. I would highly recommend them and the Title Co. they use.
Constance P. - 1/13/2017
Jason was so helpful during this process! He never became frustrated with all of my questions at all hours of the day. His advice helped us raise our credit scores in time. We loved the easiness of being able to communicate & electronically sign documents with our crazy work schedules. Have already sent family his way & would definitely use his office again! Thanks!!
Misty T. -1/10/2017
Jason Chandler made the loan process very easy, he made getting a loan not so stressful.
Geoffrey F. - 1/9/2017
Jason is a great loan officer. He is very personable and cares for his customers.
Johnathon K. - 01/02/2017
Jason and his team were great!!! They helped us every step of the way and ensured our loan went through timely!! Great team to work with.
Jennifer K. - 01/02/2017
Everyone I worked with was great. Very attentive to my questions and always made sure I understood. I would definitely return to them for other loan opportunities as well as recommend them to friends and family. Jason and the girls were a great pleasure to work with.
Katherine V. - 12/27/2016
Jason was awesome!
Scott S. - 12/06/16
Beat my other offered rate. Easy loan. 99% done over smartphone. Overall good experience.
Steven W. – 11/3/2016
Jason Chandler was great. Made the whole process easy and seamless.
Curtis W. – 11/4/2016
Jason, Stephanie Bos and Stephanie Biffar were great to work with. They got the job done with the least amount of pain.
Brian C. – 11/1/2016
Jason made everything super easy and we would for sure use him again!
Tyler L. - 10/31/2016
Jason, Stephanie and Sara were wonderful in helping me finalize my loan!! Will definitely be recommending Guaranteed Rate to anyone I know either refinancing or purchasing a new home!! GREAT PEOPLE all around.
Lea F. – 10/31/2016
Jason and the girls in the office were fast and friendly. It was obvious to me that they were experts at what they do.
Tony V. | 10/25/2016
Jason is a very professional loan officer. His expertise and wit made the home buying experience less stressful. Jason obviously cares very much about his customers.
Matthew O. – 10/14/2016
Jason was easy to work with and I loved that everything was handled through email for the paperwork. Great experience.
Troy K. – 10/11/2016
This was my third time working with Jason Chandler, and his staff, and I was again, nothing but pleased. Jason makes the process as easy as possible. I have recommended him to other people, and plan to continue to do so.
Jennifer F. – 9/27/2016
Jason was great and explained everything very well and was easy to talk with. Closing with Jason went very smooth and quick. All in all we were very pleased.
William H. – 9/30/2016
Everyone was extremely nice I will tell everybody about how good it was going through Guaranteed Rate. Thank you
Billy L. – 9/20/2016
Jason's team was great to deal with. Can't recommend them enough.
Richard L. – 8/30/2016
Jason was a pleasure to work with. He answered all of our questions and kept us updated throughout the process.
Michael C. – 8/29/2016
We decided to contact Jason because we have a mutual friend. We lead hectic lives and we wanted someone that we could trust through this process when we couldn't research every detail ourselves. Jason made the process very easy and willingly answered all of our questions. We would definitely work with him again!!
Kelly T. – 8/10/2016
Thank you Jason! You and your staff are a great team and I am very thankful for my new home you all have helped with. If there is anything I can ever help you all out with in the future I'd love to repay the favor. Good Luck to you all in the future!
Robert K. – 8/16/2016
Jason Chandler and Stephanie Bos were awesome throughout our process! I refer everyone to Jason!
Eric K. – 8/16/2016
Jason was really easy to work with. He always communicated in a timely manner and was always helpful and insightful. He made the process very smooth and our loan was ready almost two week early.
Danielle M. – 8/12/2016
Jason Chandler was great to work with. I never thought that signing a big stack of papers could go so easy. Thanks for keeping it real and funny Jason!
John H. – 8/12/2016
The Loan officer we worked with was Jason Chandler and he was great to work with. He was always available and quick to return all of my calls and emails. Our real estate agent was out of town when the closing happened so he took charge and pretty much ran the closing which went very smoothly. He was very knowledgeable and had a great sense of humor. I'd work with him again for sure and would gladly recommend him to friends and family.
Ryan C. – 8/9/2016
Jason Chandler was amazing. He made this experience so much easier for me!! He was able to answer all the questions that I needed answered. I feel blessed to have had someone to help me out as much as he did and that cared about getting me and my family into our first home!
Kiara G. – 7/29/2016
Jason Chandler and his team were awesome to work with and did an excellent job of walking us through the whole process of buying our first home.
Christopher S. – 7/25/2016
Jason and his staff were extremely helpful throughout this whole process. We had moved to Guaranteed Rate after having issues with another place and it was night and day comparison from the other place. Thank you so much for everything.
Rosanne K. – 7/21/2016
Jason Chandler and his team were excellent to work with. They communicate very well and I highly recommend them.
Aaron G. – 7/15/2016
My loan officer worked very hard and went out of his way to help me obtain my loan. I am grateful to have worked with Jason Chandler.
Clifford B.- Richardson,TX | JUN 2016
My loan officer worked very hard and went out of his way to help me obtain my loan. I am grateful to Jason Chandler.
Clifford B. – 6/13/2016
Jason you are the best. Loved working with you and the staff. Thanks again for everything. We will tell everyone about you all.
Michael K. – 6/10/2016
Jason was very helpful in explaining all of the necessary steps, knowledgeable, professional and especially prompt he provided guidance through the entire process. Sara and Stephanie from his office were very professional and efficient. Additionally Stephanie Bos was very helpful with all the paperwork. I felt very confident and at ease knowing that I was in the hands of professionals. We have heard horror stories about the entire process but Jason and the team of professional he works with made the experience efficient and swift. Thank you Jason, Sara, Stephanie and Stephanie Bos for making the experience of buying the home of our dreams as seamless as possible.
Justin H. – 5/12/2016
Couldn't ask for a smoother process, Jason and his team were really easy to work with.
Brian L. – 5/13/2016
Jason was great and made things very easy!
Stephen P. – 5/18/2016
I can only speak for myself but Guaranteed Rate was on point with everything. They got the job done!!!! Love y'all
Sharon D. – 5/17/2016
Jason Chandler is the most efficient loan officer I have ever met. He is SOOOO KIND. Guaranteed Rate also has great Underwriters. Thank you.
William G. – 4/27/2016
This is our second loan and experience with Jason Chandler and Guaranteed Rate. We obtained our original home loan and just performed a home refinance loan. We had a great experience. Jason kept us informed step by step and answered all of our questions (I had lots of them). We were able to reduce our interest rate, and it was a smooth process to do so. I would highly recommend Jason Chandler with Guaranteed Rate! If we are to refinance or purchase in the future, we would consult his expertise again!!! The rest of the team was fabulous as well!
Darren T. – 5/10/2016
Jason Chandler was very professional, courteous, and a fantastic person to work with.
Daniel B. – 3/31/2016
I was really happy with my loan officer Jason Chandler. He was informative, respectful and very professional.
Larresheco H. – 3/11/2016
My biggest pet peeve is people not returning calls, texts or emails. Jason DID return every text, email or call in a timely manner and I very much appreciated that I liked that I always knew where we were in the loan process, and everyone on Jason's staff was knowledgeable and very friendly. Would highly recommend him and Guaranteed Rate to anyone in need of this service.
Andrew G. – 3/11/2016
I'd like to take time and thank Jason for helping my dream of home ownership become a reality. I have been trying to purchase a home since the age of 21, I am now 38. Everyone kept turning me down over the years. I never gave up and kept trusting in God I had to go through 3 mortgage companies rejections and then God sent Jason at Guaranteed Rate to me and he got the job done the closing went smooth. Thank you again for my beautiful home I love it.
Raven C. – 3/4/2016
Jason Chandler and all the other contacts we had with Guaranteed Rate were outstanding and did a great job getting us to closing very timely with no hassles or confusion. We were very pleased and would definitely use them all again
Ronald Y. - Steeleville, IL | Dec. 2015
Jason Chandler, and all others involved went above and beyond to make it all possible.They had the patience, understanding,and knowledge, to guide us through it all.I can't thank them all enough for their hard work, and endless hours and phone calls! ! Thank you so much, and god bless you all!! We have never been happier!! Lisa and Larry Morris
Larry M. - Benton, IL | Dec. 2015
Jason Chandler is amazing and on top of everything!
Danielle H. – 12/23/2015
Jason was exceptional in getting the loan done and getting what we needed out of it! Pleasant and speedy loan process!! :) Very happy with everything! :)
Korey B. – 12/29/2015
Jason Chandler, and all others involved went above and beyond to make it all possible. They had the patience, understanding,and knowledge, to guide us through it all. I can't thank them all enough for their hard work, and endless hours and phone calls!! Thank you so much, and god bless you all!! We have never been happier!!
Larry M. – 12/18/2015
Jason Chandler and all the other contacts we had with Guaranteed Rate were outstanding and did a great job getting us to closing very timely with no hassles or confusion. We were very pleased and would definitely use them all again.
Ronald Y. – 12/1/2015
Jason Chandler is a game changer when it comes to purchasing a home. His dedication and stellar work ethic allowed my family and I to purchase the home we wanted after a agent from another mortgage company left us in a time crunch to fulfill our end of the process. Jason and his team will be without a doubt who I choose for a lender to buy my next home.
Benjamin H. – 9/22/2015
Jason and the team at Guaranteed Rate were excellent and easy working with. Their professionalism and experience made the home buying experience less stressful and worrisome. They were always available whenever questions would arise and would thoroughly explain things ensuring you knew the information. Without a doubt I'd recommend and consider using Guaranteed Rate in the future.
Jeffery W. – 9/17/2015
Jason was great to work with! He made the process very easy to understand!
Alexis R. – Swansea, IL | AUG 2015
Jason Chandler was amazing! He was quick to respond to any questions. He made the process as painless as possible. I would highly recommend him to anyone attempting to get a loan.
Kimberly G. – 8/21/2015
Jason Chandler was awesome. I had a question and texted him about it and he called me right away on a Friday evening. Not a lot of people in business are so friendly about that and he was. The people at Guaranteed Rate were fantastic with us! They all have such positive attitudes! Thank you for making this happen for us!!
Jennifer D. – 8/19/2015
Jason was super outgoing and everything was done know timely fashion. The application and approval processes went very well and I was always kept up to date.
Richard P. – 8/31/2015
Jason Chandler was great! I would not have changed my loan officer for anything. He was wonderful and knew what he was doing.
Karmen C. -- 6/30/2015
Easy to work with and quick responses from Jason.
Anthony C. – Dupo, IL | Apr. 2015
Jason was awesome throughout the entire process. We worked very well together. Jason understood my wants and needs from day one and I believe he came through with all my expectations. My experience refinancing with everyone involved was amazing. I would and will highly recommend Guaranteed Rate.
Sharon S. -- 03/31/15
I really don't think we would have got the house without all of Jason Chandler 's help. He was amazing. He figured everything out even though our loan was so difficult. I am so grateful for Jason and his persistence. He never gave up on us and stayed in close contact throughout the entire process. I couldn't have asked for a better loan officer.
Amanda P. - Saint Louis, MO | March 2015
I really don't think we would have gotten the house without all of Jason Chandler's help. He was amazing. He figured everything out even though our loan was difficult. I am so grateful for Jason and his persistence. He never gave up on us and stayed in close contact throughout the entire process. I couldn't have asked for a better Loan Officer.
Amanda P. -- 3/9/15
Jason Chandler was great. He was always willing and able to answer all of my questions, even when he was off work. He treats you like you're more than just a customer. You're a friend.
James J. – Honolulu, HI | Feb. 2015
They were outstanding to work with and communication was very easy
Aaron N. - Waterloo, IL | Jan 2023
Jason Chandler was great. He was always willing and able to answer all of my questions, even when he was off work. He treats you like you're more than just a customer. You're a friend.
smooth process, easy communication
Christopher M. - De Soto, MO | Nov 2022
Great experience top to bottom. Kyle took excellent care of us. He went above and beyond what was expected.
Megan F. - Columbia, IL | Jan 2023
Jason was one of the most helpful people I have ever dealt with. He took the time to help me and my wife and answered every question that I had. I was in Korea when the process started and he took the time to work with me and assist my wife while I was unreachable. Jason was simply put "awesome". The professionalism of Jason made this experience super easy. I have already told a colleague that if he wants to purchase a house then he needs to contact Jason for help.
They are helpful and friendly
Amir N. - Carbondale, IL | Jul 2022
The third time is a charm...Jason and the team did great as usual.
Timathy D. - Maryville, IL | Nov 2022
This process was stressful, but we knew it wasn’t going to be easy. Jason worked tirelessly to get us closed before the end of the year. Everyone on his team double and even triple checked to make sure we had all the information and were set.
Anjae H. - St. Louis, MO | Jan 2023
Wow! The team ROCKED!!! We had everything processed and ready to go within 7 days!! Jason gave us many options and worked with our situation. We would definitely recommend Jason Chandler and his team!
They were very kind & thorough. They had no problem explaining things to me if I wasn’t sure what it meant.
Todd V. - West Frankfort, IL | Jun 2022
Jason Chandler and his team were absolutely amazing through the whole process.
Kristen B. - Mount Vernon, IN | Jul 2022
The whole team was wonderful to me. I was originally using another company whenever I was referred to Jason. He and his team were perfect and so much easier to deal with every step of the way than the previous company.
Jaramie P. - Valier, IL | Nov 2022
They helped us out greatly! Quick and easy!
Alison F. - Zeigler, IL | Jan 2023
The process was seamless and my inquiries were answered promptly.
Susan R. - Cahokia, IL | Apr 2023
Our loan officer, Jason Chandler, was great throughout the whole process. He took a lot of extra care and time with our loan and answered any questions we had in a timely manner. When problems or issues arose, Jason went out of his way to make sure we got them figured out quickly. We enjoyed working with him and would highly recommend him and Guaranteed Rate to others. He went above and beyond for us, and it was truly appreciated.
Great service, easy to submit documents
Tony R. - East Alton, IL | Jun 2022
Working with Jennifer, Kristina, and Kyle, and Jason made the entire process easy to understand and the interest rate is amazing
Juliann K. - Renault, IL | Jul 2022
Guaranteed Rate jumped through hoops to make my dream a realization. Jason walked me through every step of the way.
Jessicca M. - Belleville, IL | Nov 2022
Excellent financial resources Excellent communication Excellent timelines Excellent people
Curtis C. - Waterloo, IL | Jan 2023
They was always there for any questions I had, and got everything done in a timely manner.
Devin E. - Steeleville, IL | Mar 2023
Everything went smoothly. Nice people to work with.
William H. - Belleville, IL | Apr 2023
Jason and his team were very friendly and quick to answer any questions we had!
Scott S. -- Belleville, IL 8/27/2014
Jason Chandler made our experience great from start to finish!
Thomas H. -- 8/31/2014
Everyone was so easy to work with and answered all my questions any time of day!
Kelli S. - E Carondelet, IL | Jun 2022
Jason and team are very communicative, quick to respond to questions, honest, and fun! We've been working with Jason and team for over 10 years on all of our mortgage needs. They make it a stress free and easy process for us!
Danielle V. - Olathe, KS | Jul 2022
Everyone that I worked with was so kind and helpful. They went above and beyond to get me my house.
Kayla H. - Waterloo, IL | Nov 2022
Excellent team to work with, answered my questions efficiently and effectively.
Adam D. - Cincinnati, OH | Jan 2023
The team did a wonderful job keeping me informed while making this scary process easier.
Rosemary R. - Waterloo, IL | Mar 2023
Jason and Kyle were fantastic throughout the entire process!
Richard E. - Clarksville, TN | Apr 2023
Jason was fantastic! He walked us through everything and answered all of our questions!
Steven R. -- Hecker, IL 8/26/2014
This team I was working with were the absolute best! There was always open communication and they made the experience very easy. I would and have told many people to contact Jason Chandler and his team. They are so helpful and I appreciate them very much for getting me into my new beautiful home. Im a single mom and I feel like they went the extra mile to make sure this happened. They were all the best!!!
Tina H. - Steeleville, IL | May 2022
Everyone we worked with was extremely easy going and they all made the process so smooth.
Emily M. - Nashville, IL | Jul 2022
Jason and his team were super helpful throughout the entire process. They were also extremely knowledgeable and walked through each step with us.
Parker W. - Columbia, IL | Oct 2022
Very good at explaining things for those just learning and how fast the process was
Savannah S. - Red Bud, IL | Nov 2022
Offered multiple options to help fit my budget. Explained everything and wanted to help me and my family. The team was professional and available to guide me through the process. Kyle was so responsive and helpful.
Levi H. - Clinton, UT | Jan 2023
They Made sure I had all documents necessary for closing
Jordan H. - O'Fallon, IL | Mar 2023
Jason Chandler was very quickly responding to my inquiry and kept me informed every step if the way. He made sure I got the best rate possible for me.
Samantha H. - Du Quoin, IL | Apr 2023
Jason and his team answered all my questions no matter time of day. Their responses to my confusion were clear and concise. I felt like I understood the entire process
Dillon F. - Pinckneyville, IL | May 2022
They are so easy to work with the people there are amazing and very helpful and they have been nothing short of amazing the my family my dad had nothing but great things to say about them my brother also had nothing but great thing to say about them and I have nothing but great things to say for first time I have ever bought a house they have helped me in so many ways and made it go with easy they got it done in a very timely manner and and did everything right the people at guaranteed rate are nothing short of amazing!!!!! :) I was very satisfied
Zachery K. - Percy, IL | Jun 2022
Awesome service from day 1 until our closing
Isac M. - Joliet, IL | Jul 2022
The team was amazing, Jason was very informative and a pleasure to work with. always ansered the phone unless he was on another line, and then he called back. Kristina was always there and always had the time to talk to me and explain any questions i had and was very sweet and pleasant to work with. I did not talk s much to shelly but she was also very nice and prompt on send me information and documents. this team is nothing but amazing and i will highly recomend them to everyone i know. my son was my realitor and i have asked him to recommend them to his clients.
Ronald H. - Greer, SC | Sep 2022
Jason was awesome to work with
Matthew M. - Zeigler, IL | Oct 2022
I couldn’t ask for a more smooth process. COMMUNICATION!!! You guys were awesome with communicating.
Christopher H. - Anna, IL | Nov 2022
Buying my 1st home they were very patient with me and made sure I understood the process!
Claire V. - Granite City, IL | Jan 2023
Jason was professional and to the point. Always gave us a straight answer.
Eric W. - Sioux Falls, SD | Mar 2023
Service was quick and friendly. Everyone was knowledgeable on the process.
Gregory M. - Vancouver, WA | Apr 2023
Jason was exceptional! He worked really hard to get everything done in a timely fashion! I could not have been happier! This was a much quicker and better process than I anticipated.
John K. -- Belleville, IL -- 4/22/2014
Kyle, Jason and Kristina were extremely helpful and answered all of my questions in a timely manner.
Nathan T. - Chester, IL | May 2022
Jason and his team were very helpful in assisting me along my home closing journey! They always called to check up on me and see if I had any questions or concerns!
Katelyn M. - Carbondale, IL | Jun 2022
Process was very smooth and they were very attentive.
Lauriel W. - Ellis Grove, IL | Jul 2022
Guaranteed Rate was there every step of the way during the home buying process.
Luke F. - Fults, IL | Aug 2022
Jason Chandler is nothing less than amazing. For 6 years, he has kept in contact with us answering any question we had about the process. Finally, we were ready and sought him out as we knew we trusted him. We definitely went with Guaranteed Rate because of Jason Chandler. His team was just as impressive and personalized every step of the way for us. We never had to wait for responses to our questions and they reviewed everything as many times as we needed and asked for. Even on weekends -- responses were fast and supportive. Amazing service. Unending support. Countless interactions to review the process. Highly recommended, and highly respected.
Allan B. - Nellis Air Force Base, NV | Sep 2022
Jason and Kyle made the experience so smooth and easy. Always so responsive and just great altogether. Would definitely recommend them to anyone buying a home
Mindy W. - Addieville, IL | Oct 2022
Jason and his team did an awesome job handling everything in a timely and professional manner along with helping me understand each step along the way.
Jonathon E. - Smithton, IL | Nov 2022
Jain and his team made the whole process so simple and easy. Everything was explained perfectly
Kaleb V. - Chester, IL | Dec 2022
Fast, easy, and didn't care I didn't understand a lot and explained the things I didn't know to me
Christopher L. - Marissa, IL | Jan 2023
I have bought two homes now, and refinanced several times. Guaranteed Rate got me pre-approved and through Closing each step of the way. It was the easiest agency we have worked with in terms of home-buying and refinancing. They answered every single question we had and put things in a way everyone could understand.
Mark H. - Chester, IL | Mar 2023
Whole process was very smooth. Good service. Knowledgeable staff. Made my first home purchase a breeze!
Sarah C. - Sparta, IL | Apr 2023
“ Jason was an awesome loan officer, very on top of things! I would highly recommend him as well as Sara and Jane in his office. They were always very quick to respond to my calls or emails and so helpful.”
Timothy H. - Dupo, IL
This team made the process easy. They walked us through things step by step. Jason Jennifer Kristina and Kyle are great to work with. I am a first time home buyer and they answered all of my questions in a timely manner. I have raves about them to my family friends and co workers. If you are buying this is the team for you. They do exactly what the guarantee rate motto says.
Phillis H. - O Fallon, IL | May 2022
Team was great and professional but still friendly
Joshua Y. - Ellis Grove, IL | Jun 2022
Its practically worry free when Jason and his team take care of your purchase.
Gencian B. - Shiloh, IL | Jul 2022
They worked very hard with us to get our loan accomplished. They gave us all the tools we needed to get the loan approved and answered every question we had in a timely manner. They were all so amazing and friendly.
Ryan W. - Thompsonville, IL | Aug 2022
Ease to work with and quickly answered questions.
Ehren B. - San Antonio, TX | Sep 2022
Jason was great to work with. Walked us through every step. He was quick with communication, personable and genuine.
Monica S. - Belleville, IL | Oct 2022
They made the process as smooth as possible. The communication was great ! Anytime I had a question and reached out I always got a quick response no matter what it was about.
Cory C. - West Frankfort, IL | Nov 2022
Jason Chandler made the experience easy for me. Personally, it was a difficult time in my life with many outside factors that made the process difficult. He was willing to work with me to make sure me and my children could get in our forever home. I feel he went above and beyond to make sure I got the financing I needed to secure my dream home. He and his team were in constant communication, and tried to find every way to save me money and time to get this done. Not only am I going to recommend them moving forward, I owe them a big thank you. Without them, I really do not think I would have been able to close on my house. I was never just a number or a random person, the experience was personal and they took personal care of the entire process. Thank you Jason Chandler and team for the best home buying experience one could ask for.
Jackie S. - Campbell Hill, IL | Dec 2022
Jason, Meghan, Jennifer, Kristina, and the rest of the team are phenomenal and we’re super helpful.
Jesse S. - Columbia, IL | Jan 2023
I have Guaranteed Rate a 10 out of 10 because Jason and his team are very easy to work with. I went into this process telling Jason I wanted clear communication, straight forward answers, and no beating around the bush of any kind and that is exactly how he operates. I love that!
John C. - Benton, IL | Mar 2023
Because they exceeded my expectations. The whole team was very kind and always did their best to answer all my questions and walk me through the process. In the beginning I was a little bit lost in how mortgages work and how’s is the process, and they made everything seem so easy! Jason Chandler and his team are great, not only as professionals, but amazing people. I couldn’t have asked for a better Mortgage team!
Mariana M. - Saint Louis, MO | Apr 2023
"Everyone involved was very professional, courteous and helpful. Extremely satisfied with service provided. Jason Chandler is a superb loan officer extremely professional, knowledgeable and performs thorough follow ups with his clients. The application process was very easy and quick to complete with the superb support of Jason Chandler and his staff Closing was easy and simple. Guaranteed Rates employees answered all of my question and are extremely knowledgable about what they do. I would recommend them to anyone."
Mark W. -- Smithton, IL. -- 10/2013
Easy to work with and will make things happen for you
Jason R. - Prairie Du Rocher, IL | Jun 2022
Jason and his team are outstanding. I had a time frame on my rental and they got me into a home in no time. They are diligent, fun to work with, on point, super honest, with you every step of the way. They made it a fun, simple, easy process. I asked so many questions and they responded SO QUICK and was so patient. They're all witty and super good souls. I would recommend this team to anyone. They did wonders for me.
Amanda H. - Belknap, IL | Jul 2022
The entire Guaranteed Rate team were very accommodating and professional. They explained the various steps of my loan process and eased my mind when I was feeling any anxiety. They were also very available and checked in with me often. I especially liked Kyle's approach. So calm.
Barbara M. - Belleville, IL | Aug 2022
The staff was very friendly and helpful during the entire process.
Katlyn A. - Cobden, IL | Sep 2022
The commitment they have with helping other accomplish their goals.
Laterriea M. - Carbondale, IL | Oct 2022
They did great but ya gotta leave a smidge of space for “Exceptional”
Roger K. - Red Bud, IL | Nov 2022
Everyone was super welcoming and easy to work with.
Kevin C. - Belleville, IL | Dec 2022
Kyle was wonderful to work with and kept the process of my first home buying experience very simple.
David N. - Columbia, IL | Jan 2023
They were a pleasure to work with. Walked me through the whole process
Tyler M. - Belleville, IL | Mar 2023
They were always transparent with the process and helped me with the grant as fast as they could.
Holli P. - Percy, IL | Apr 2023
Jason was very professional and it was actually a great painless experience. I already recommended a friend to your business because I told him the experience I had and he is now working with Jason. I also have about 5 to 6 other friends looking to buy and already gave them Jason's Number also. Thanks for the great experience and I am glad we were able to do business together. My Family and myself thank you very much for the experience with your company.
David P. 7/2011
Jason Chandler and his team were amazing, responded quickly, and answered all questions we had throughout the process making this process a breeze.
Nicole J. - Vergennes, IL | May 2022
The team made each and every step easy to understand. They were available consistently to answer any and all of my questions. I was treated with respect and if importance. I was checked on consistently, as well, to ensure I was in complete understanding of the process and steps. It is apparent that these group of individuals do their jobs efficiently.
Miranda T. - Sparta, IL | Jun 2022
They are awesome and super easy to work with.
Lisa W. - Centralia, IL | Jul 2022
Great communication, their online portals to upload documents are easy to use, and I was able to close early!
Mason K. - Red Bud, IL | Aug 2022
Jason’s team was easy to work with making this process simple! They were very understanding of our unique financial situation and did not pass judgement!
Aaron W. - Herrin, IL | Sep 2022
Because Jason and his team (specifically Kristina/Kyle) were all very easy to work with and very helpful.
Corey S. - Marissa, IL | Oct 2022
The team presented with great organization, knowledge, professionalism and courtesy. I am quite pleased with service provided
Anjanette M. - Ellisville, MO | Dec 2022
Jason and his team were absolutely fantastic! They helped me when nobody could and the communication was amazing!
Sara J. - Granite City, IL | Jan 2023
Everyone was very helpful in explaining what was needed.
Becky W. - Johnston City, IL | Feb 2023
Team effort and communication. Doing whatever needs to be done to close our loan.
Jodi D. - Waterloo, IL | Mar 2023
Everyone I dealt with from day one was very helpful and patient. I had a lot of questions and whether I called, texted, or emailed, everyone was quick to respond and talk me through things.
Stacy K. - Columbia, IL | Apr 2023