What people are saying... What people are saying... Back to profile
They were so responsive and helpful during the mortgage process.
Carolyn M. - Sanford, NC | Apr 2022
Because no one is perfect.
Glanville C. - Suffolk, VA | Apr 2022
Personable and able to communicate well
Hilary T. - Sneads Ferry, NC | Mar 2022
The entire process was quick and easy and required paperwork was easy to download.
Gypsy G. - Sneads Ferry, NC | Mar 2022
The responsiveness, availability, and problem-solving that they brought to our experience.
Ayrien D. - Sneads Ferry, NC | Mar 2022
Excellent service. JD went above and beyond!
Joshua W. - Holly Ridge, NC | Mar 2022
Prompt follow up to all inquiries
Dominick G. - Holmdel, NJ | Mar 2022
Everyone was prompt in responding any questions I had and kept me informed each step of the way
Deborah L. - Ocean Isle Beach, NC | Mar 2022
All the requirements were clearly indicated. I always felt there was someone to easily contact if I had questions.
Kathleen S. - Sneads Ferry, NC | Feb 2022
Good communication from JD (agent). Competitive offerings. Simple and concise action items during the process.
John K. - Acworth, GA | Feb 2022
They were helpful throughout the entire process with a very difficult seller.
Charles L. - Wilmington, NC | Feb 2022
availability and willing to walk me through the process
Lori B. - Leland, NC | Jan 2022
It was easiest process from start to finish!
Anthony N. - Sunset Beach, NC | Jan 2022
They were on everything I needed to do quickly.
Erica M. - Holly Ridge, NC | Jan 2022
Quick service. Questions answered quickly
Tony J. - Holly Ridge, NC | Dec 2021
Very pleased with our experience
Perry S. - Wilmington, NC | Dec 2021
They understood what I needed and were there for me!
Estelle B. - North Myrtle Beach, SC | Dec 2021
They did a good job. Excellent COmunication.
Raymond A. - Ocean Isle Beach, NC | Dec 2021
JD who communicated very well with my husband and I throughout the process of our loan was very polite, professional and went above and beyond in many ways.
Crystal S. - Wilmington, NC | Nov 2021
All questions were answered
Edward K. - Carmel, NY | Nov 2021
JD Terry and his team were incredibly responsive and helpful throughout the entire process.
Towanda B. - Gaithersburg, MD | Nov 2021
Easy loan process, everyone was extremely friendly
Claude M. - Hampstead, NC | Nov 2021
A very organized process and close
David H. - Wilmington, NC | Nov 2021
JD Terry and his team went above and beyond to help us through the loan process. No matter what time of day or evening, someone was always available to answer our questions or to give us advice. A very dedicated team and highly recommend.
Richard W. - Holly Springs, NC | Nov 2021
Friendly professional mortgage enterprise
Phillip G. - Westlake Village, CA | Oct 2021
This was my first home buying experience and I couldn’t imagine doing it without JD Terry and his amazing team!
Kelsey M. - Wilmington, NC | Oct 2021
They were very nice and easy to work with.
Donald S. - Shelby, NC | Sep 2021
Excellent all around customer service
John F. - Ocean Isle Beach, NC | Sep 2021
excellent service and very timely. I felt taken care of all along the way.
Candy B. - Lynchburg, VA | Aug 2021
JD and his team were very helpful throughout this entire process.
Allison R. - Tobyhanna, PA | Sep 2021
prompt, professional, available to answer any questions I had
Claire K. - Chapin, SC | Aug 2021
Everything ran very smoothly and the communication was very professional and immediate. JD was excellent to work with
William B. - Wilmington, NC | Aug 2021
Excellent service and great rates
Wendy P. - Hampstead, NC | Aug 2021
They worked with me every step of the way and stayed well within and even below my budget.
Katina C. - Supply, NC | Aug 2021
Professional, courteous, and communicates well. I’m out of state and they navigated us through the process exceptionally well.
Joseph T. - North Wales, PA | Jul 2021
The process was smooth except for just a few glitches.
Angela D. - Winnabow, NC | Jul 2021
Very easy to work with, responded to emails and phone calls quickly.
Nina D. - Langhorne, PA | Jul 2021
organized and efficient process
Gregory G. - Carolina Beach, NC | Jul 2021
JD and his team explain things well, communicate quickly, and stayed on the ball every step of the way
Nathan T. - Wilmington, NC | Jul 2021
The process was very easy and the staff communicated effectively and efficiently.
Grace M. - Wilmington, NC | Jun 2021
JD and his team were amazing throughout the entire process.
Johnny G. - New Bern, NC | Jun 2021
Ease of use, friendliness of team, and rate
Gale C. - Lost Creek, WV | Jun 2021
Mostly because you're the only game in town that Im aware of. I don't often use such services, and have no basis for comparison.
Mary M. - Lillian, AL | Jun 2021
Extremely competent staff and friendly but process was very time consuming.
Michael C. - Middletown, MD | Jun 2021
JD and his team are the best of the best. Skilled, knowledgeable and efficient.
Kimberly S. - Wilmington, NC | Jun 2021
This is the second time I have used JD and his team and everything went smoothly each time.
Valeria W. - Sneads Ferry, NC | May 2021
JD Terry and his team were SUPER helpful from the very first conversation about our re-fi. I had major hesitations about moving forward as my mother's health was very quickly declining and I am the primary caregiver, but JD assured me the team would make this seamless and painless, and they delivered! My Mother ended up passing away in the middle of this process, but I never stressed because the GR team kept everything moving without really any work on my husband and I at all. The GR team is extremely professional, knowledgable, and courteous. Their system and process made this the EASIEST and smoothest re-finance we've ever done!
Heather F. - Mocksville, NC | May 2021
outstanding professionalism from all team members
Christopher P. - Wake Forest, NC | May 2021
Excellent customer service
Kristen H. - Wilmington, NC | May 2021
Very organized and helpful when having qustions
John B. - Charles Town, WV | May 2021
Great experience, whole team was very responsive and helpful.
Stephanie T. - Wilmington, NC | Apr 2021
JD and his team are very thorough and personable while maintaining great professionalism.
Edward M. - Hampstead, NC | May 2021
Fast process and informative
Sarah B. - Carolina Beach, NC | Apr 2021
JD Terry is a true asset to the company. He goes above and beyond to help throughout the entire process.
Lucas W. - Wilmington, NC | Apr 2021
Process was efficient and friendly.
Victoria T. - Watha, NC | Apr 2021
The broker I worked with was awesome-JD Terry!
Sheila N. - Carolina Beach, NC | Apr 2021
Ended up giving me a better rate then my Credit union and had fantastic customer service
Robert M. - San Diego, CA | Apr 2021
Everything was online very little human interaction.
Margaret A. | Mar 2021
The communication was awesome
Sherry S. | Mar 2021
professional and knowledgeable
Jamie R. | Mar 2021
The entire loan process was clear and easy. It was a pleasure working with everyone in the Team.
Jaimie L. | Mar 2021
easy to work with. Nearly all virtual
John L. | Mar 2021
Very pleased with the process and result
Lauren D. | Mar 2021
They were very quick with responses, and very pro
Jerry D. | Mar 2021
Easy to speak with and able to answer all my questions in a timely manner.
Steven G. | Mar 2021
JD was easy to work with and we saved money!
Brooke V. | Feb 2021
J.D. Terry and his team are the easiest people to work with and are happy to assist with even the simplest of questions or requests.
Emily R. | Feb 2021
Have used their services twice now, and was completely satisfied each time.
Ellen F. | Feb 2021
fast, efficient, diligent on finding the best rate for customers.
Suzanne L. | Feb 2021
Excellent rate, excellent service, and excellent people!!!
James B. | Feb 2021
Everything went smoothly and efficiently.
Michael G. | Feb 2021
Ease of process, communication was effective
Keith F. | Feb 2021
J.D. Terry is one of the most honest people that I know, he and his team are the most courteous, professional, prompt and patient in this business.
Ellen W. | Nov 2020
Because JD and his team were tremendous through the whole process!!
Dorothy S. | Feb 2021
Truly a very professional team that were there for us throughout the buying process.
James K. | Oct 2020
JD walked me through the entire process, and got us a great date as well!
Eric M. | Nov 2020
They did everything in their power to make sure my loan was at a good rate, executed on time, and correct, regardless of the unusual circumstances.
Deborah C. | Sep 2020
JD and his team have done a phenomenal job for my purchase and refi. I do recommend them to everyone I know who is on the market to buy or refi.
Serena A. | Oct 2020
Excellent customer service!
Reem R. | Sep 2020
They went above and beyond during the home buying process. It was nice to have a team of professionals available to answer our questions 24/7.
Jacob L. | Oct 2020
Competitive rates and the service is always good. JD is great about breaking down the numbers and explaining the process and paperwork.
Paul C. | Nov 2020
JD and his team were very accommodating and very helpful throughout the whole process!
Clayton F. | Sep 2020
Great Rate, good service. They made refinancing easy
Joyce D. | Oct 2020
Because they were wonderful to me...kept me informed throughout the stages of this....
Heather G. | Nov 2020
JD and his team are great to work with. They are very thorough and very responsive.
Stephanie S. | Dec 2020
Follow through with kindness.
Miles T. | Aug 2020
Best rates and best customer service.
John C. | Sep 2020
Great customer service, timely response, and a good website to work with.
Lisa G. | Oct 2020
we feel that we received excellent help and advice with our loan.
John M. | Nov 2020
They were easy to deal with and stayed in communication through every step of the process
Nancy C. | Dec 2020
Fluid communication, updates along every step of the way and most of all the process was made to be easy.
Reem R. | Aug 2020
They were great all through the process in getting my loan processed and approved
James D. | Sep 2020
Solid communication and timely follow up
Margaret C. | Oct 2020
The people were friendly and helpful. Responded in a timely manner.
Connie S. | Dec 2020
JD and his team did great!
MICHAEL M. | Aug 2020
I had a very easy experience getting our mortgage through Guaranteed Rate
Kaitlin M. | Sep 2020
Great service, quick to respond to questions.
Cory C. | Oct 2020
They were very helpful and willing to help
Jacqualyn G. | Nov 2020
JD and his team made the process so easy and they are very trustworthy
John P. | Jan 2021
Easy. Good Commuications. No problems.
Paul E. | Jul 2020
JD Terry and his team were excellent to work with. Communicated every step of the way, answered all of my questions in a timely fashion, and really made the whole experience very smooth.
Justin S. | Aug 2020
Personal service. Answered all my questions in a timely manner
Ernest E. | Sep 2020
Quick and easy refi process
Bryan C. | Nov 2020
Very easy, fast, straight forward, no tricks
Eric B. | Dec 2020
Overall satisfaction with the refinance process.
Colin T. | Jan 2021
The staff were very knowledgeable and professional and were available to answer questions all the time
Michael O. | Jul 2020
JD and his team were awesome!!!! I recommend them to anyone looking for a home loan!!
Michael G. | Jul 2020
I was very happy with work, knowledge and willingness to work with me on my new house
Zachary B. | Jul 2020
Great and easy run and good communication.
Patrick M. | Jul 2020
Great service, nice people.
Emily R. | Jul 2020
Because JD and his staff were friendly and guided us throughout the entire process
Jose V. | Jul 2020
it was a easy and smooth process.
Christopher R. | Jul 2020
JD and his team were amazing to work with and made the process smooth and simple overall.
Dawn T. | Jul 2020
Best mortgage company I have ever worked with.
Andrew T. | Jul 2020
I thought that they did a great job
Robert H. | Jul 2020
Jd Terry was extremely attentive and easy to work with. He went above and beyond to ensure I was understanding the process and got what I wanted.
Edward M. | Jun 2020
Very helpful answering questions & seemed well organized
William C. | Jun 2020
Excellent communication and promptness throughout the entire process.
Jeremie G. | Jun 2020
Very professional, simple and organized. From day one, I felt comfortable with the process and assured that all would be done in a timely manner.
Michael C. | Jun 2020
Ease of use and helpful staff
Mary S. | Jun 2020
Great communication and acted in a timely manner.
Michael B. | May 2020
JD’ and the team were great. They were helpful and professional thru the entire process. JD was right there when I had a question or concern.
Richard H. | May 2020
The individuals at Guaranteed Rate provided the upmost of professionalism and support that I have ever received in dealing with financing of a home. They truly went above and beyond to make sure our needs were met.
Dencil J. | May 2020
JD and team did a great job handling my refinance.
Benjamin B. | May 2020
Efficient, informative and helpful at every step.
David H. | May 2020
The individuals taking care of my refinance were responsive and collaborative.
Carly W. | May 2020
Very easy to work with and very streamlined process.
Dana H. | May 2020
The staff was very professional. All of our questions/concerns were answered in a timely manner.
Michael M. | Apr 2020
The whole process went very smoothly.
Robert B. | May 2020
Timely response to questions all throughout the process and our experience was very easy.
Matthew H. | Apr 2020
thorough and quick responses and info from JD and team
Ronald M. | May 2020
JD Terry is awesome and the process facilitated by his team is super easy
Michael M. | May 2020
They make it easy to do business with them
William S. | Apr 2020
That did a great job from start to finish. They made the whole process almost effortless. Very pleased with them.
John H. | Apr 2020
Everyone was so helpful and the whole process was so easy.
Christina G. | Apr 2020
JD Terry and his team did a great job!
Daniel T. | Apr 2020
JD Terry and his team make the home buying process a breeze! They were always touching base, keeping us in the loop, and helping to answer any questions that we might have. Not only is a great mortgage lender, but a great guy all around who had our best interest at heart. We recommend him without any reservations!
Marc M. | Apr 2020
Very helpful explaining things to me and answering my questions. Every time I contacted them, they would get back to me promptly
Maria M. | Apr 2020
Jd does great work as well as his team
Roger B. | Apr 2020
Great rates, and professionalism
Valerie S. | Apr 2020
Readily available knowledgeable professional associates made the entire experience a breeze
George W. | Mar 2020
Everyone was very nice and Guaranteed Rate made the process very easy.
John M. | Mar 2020
Because of the transparency, efficiency, and overall willingness that JD and his team execute to make this process worry-free
David S. | Mar 2020
They were so helpful and made my experience of being a first-time homebuyer a smooth and nice experience.
Amy L. | Mar 2020
Very pleased with this company!
Bobby M. | Mar 2020
Whole team was very easy to work with
Steven R. | Mar 2020
Great service and JD and the team were always available if I had questions. The online portal used to collect and send required documents got a little confusing sometimes however. It was hard to tell what I still needed to do or what was completed.
Paul C. | Feb 2020
Very responsive and easy to work with.
Ja Yeong K. | Feb 2020
Always keeping in touch with the customers
Peter B. | Feb 2020
Service was prompt, professional and courteous.
Nicole R. | Feb 2020
They were able to meet a short closing window
David H. | Feb 2020
Easy process, quick response and great customer service.
Brandon B. | Feb 2020
Worked to give me options to get the rate I needed Accessible to answer questions
June D. | Jan 2020
Process was seamless, only a few hiccups at the end.
Joshua T. | Jan 2020
Phenomenal customer service. Close in two weeks time, from submitting application to close. Kept me updated throughout the process.
Serena A. | Jan 2020
They get the job done in a timely fashion.
Wendy P. | Jan 2020
Overall a positive experience. Final list of items needed to do on the day of closing and the time needed could have been improved, especially for novice buyers.
Abbie R. | Jan 2020
JD kept us well informed and always responded quickly to our questions.
William O. | Jan 2020
Great service, great follow up on questions. Very attentive to our needs.
Donald S. | Dec 2019
Everyone, especially JD Terry was super helpful to me with my loan process from start to finish
Ellen F. | Nov 2019
JD made the process seem easy. He responded to our emails immediately, explained the process extremely well and always made us feel like we were his top priority.
John T. | Dec 2019
JD TERRY WAS FANTASTIC TO WORK WITH
JAMES D. | Dec 2019
Excellent customer service. Kept us informed every step of the way.
Jeffrey R. | Nov 2019
Excellent customer service. Kept us informed every step of the way.
Jeffrey R. | Nov 2019
Everyone, especially JD Terry was super helpful to me with my loan process from start to finish
Ellen F. | Nov 2019
JD and his staff were very thorough in helping us through multiple steps of a finance and refinance situation and were always very pleasant with their help.
David T. | Oct 2019
JD Terry and his staff are always exceptional to work with! This is my 4th deal with him and I will work with him again. Highly recommend!!
Brandon B. | Sep 2019
JD Terry and his team were great to work with. They made the process easier than previous home purchases.
George P. | Sep 2019
JD & his team were amazing!!! My husband and I have been very reluctant to refinance our primary property, due to the fact that we are self employed. We dreaded all the docs we felt were necessary for this process. If we new it would have been this easy with JD, we would have refinanced a long time ago. What a stress-free process and I'm very please with Guaranteed Rate, JD, and his team.
Timmy W. | Aug 2019
JD Terry and his team were exceptional. They made the entire process of applying for a loan simple and efficient. I will recommend them to all my friends and family. Thanks!
John F. | Aug 2019
JD and his team were wonderful to work with during the loan process. They were quick with their responses and worked above and beyond to make sure the transaction went smoothly.
Camille C. | August 2019
We have used J.D. and his team on our last two or three purchases and are always pleased with their responsiveness and attention to detail.
Justin C. | August 2019
JD and his team were fantastic to work with! JD's team made this entire experience so simple for my husband and me with his quick responses and helpful (and easy) to upload document process. I would highly recommend JD and his team to any family member, friend, co-worker and/or clients at any time. TRULY, you've made this loan process simple, efficient and enjoyable. THANK YOU!
Austin T. | Aug 2019
JD and his team worked above and beyond answering my many texts and emails about the loan process it went super smoothly. He also continued to shop our rate and got us a better interest rate than we thought we could get.
Charles F. | July 2019
JD Terry made this process so easy!! When I was having stress over rates and such, he calmly and very professionally to the time to explain things to me. JD walked with me through the entire process. He even took the time to check with me to see how things were going, and if I had any questions. I have already referred a co-worker that is using JD now for her new home purchase.
Valerie S. | July 2019
JD Terry was great and was available for any questions we had, very patient in explaining things to us - the first time home buyers!
Andrew T. | July 2019
JD and his team were great! They made the process easy and were always there to help.
Alexandra G | July 2019
Best mortgage loan experience ever! JD was very accommodating and always made time to answer any questions or concerns we had about our loan process. He made the entire experience painless. No last minute scramble or changes. We highly recommend Guaranteed Rate. Especially JD and the team that supports him!
Joseph G. | May 2019
Best mortgage loan experience we have ever had thanks to JD Terry and his team.
William L. | May 2019
JD and his staff were very helpful, prompt in their responses and professional throughout our whole loan process.
Nancy W. | April 2019
This is the second time my wife and I have used Guaranteed Rate and both times we have been very impressed with JD and the staff. They handled both transactions with professionalism and exhibited the personal touch that was both very refreshing and relaxing. We would refer any of our friends or family to Guaranteed Rate who might be looking for a company to handle their mortgage needs. Thank you!
Floyd B. | April 2019
I've already told friends to either refinance or get a loan.
Richard L. | April 2019
Loved working with your team. Love the organization of all! No hiccups and everything was easy and fast!
Carmen S. l March 2019
Couldn’t ask for a better group than JD Terry’s team. Smooth from beginning to end. Process was quick and if I had any questions they were answered promptly. Very satisfied.
William B Jr. | February 2019
Made the closing on our house very easy, and we had to do it from 500 miles away. Thanks!
David T. | December 2018
It was a wonderful experience working with JD and his teammates. They were all extremely helpful as I’m a first time home buyer. They exceeded my expectations in every way and were so personable. I would highly recommend them to anyone and will definitely use them in the future if needed!
Mallory L. | January 2019
I want to thank JD and Dorothy for walking us through the process, answering all our questions and generally being so helpful.
Mike B. | January 2019
JD Terry was very easy to contact and he responded quickly. The process went smoothly.
Kay K. | December 2018
The loan coordinator Stacey Stripling was awesome. Very prompt with replying to e-mails, and was able to answer all of my questions regarding documentation that I needed to provide.
Omar J. | December 2018
Very smooth process, JD Terry and his team were awesome.
George F. | December 2018
Everyone knows getting a loan to buy a house is scary, nerve rattling and just not fun. But, JD and his staff made this whole Event so easy. No stress or pressure. Info to help me understand terms and why things were being requested was always given quickly and was easy to understand. Thanks, everyone. Especially JD, you are professional, personable, and fun. Have a Merry Christmas.
Amy S. | December 2018
Everyone at GTD Rate was easy to work with and always polite and courteous. Even my insurance agent commented to the same as he worked with them to clear insurance for our new home. JD, Nicole, Dorothy, and others were great. Thanks!
Robert M. | December 2018
Everyone I had the privilege of dealing with was very helpful and decent above and beyond what they had to so that my loan process was as fast as could be expected under my circumstances
Jason B. | November 2018
JD and his team were very professional and were always ready and willing to answer all of my questions no matter the time of day. A true pleasure working with them.
Brian L. | November 2018
JD Terry helped us with our first home, and we tracked him down for our second! Honestly, I wouldn’t think about buying a home without him and the great team at guaranteed rate! Buying a home is stressful, and we had 999 questions as well as some frustration with the wonderful interest rates (not wonderful). JD is a saint he was calm, patient, and understanding. He went over the same question with us as many times as we asked the same questions. Great job! Can’t Thank You enough!! The Brown’s
Terrell B. | November 2018
JD was outstanding! Answered all of my questions very quickly. I will definitely recommend Guaranteed Rate to one and all!!!
Anthony F. | November 2018
JD and his staff were very attentive to my needs and were extremely responsive to a very tight timeline between two closings. Their attention to detail and friendly demeanor make it easy to highly recommend his team to others. They made a complex situation seem easy to resolve.
Karen R., October 2018
You guys are great and your team made this a very easy process. This is our 7th home and by far this has been the easiest loan that we have ever taken out on a home! Great job!
William S. | September, 2018
JD Terry and his team provided excellent and timely service. Our application process was easy and efficient. Each member of the team was readily available when we had questions, and closing went smoothly as well. Our loan was processed with care and personal attention, and we would definitely recommend JD to our friends!
Jana G. | August 2018
JD Terry Has been a long time friend (longtime as in since high school); he did an excellent job getting our loan through the underwriting and approval process with a fairly tight time frame. It is not always a good idea to mix business and friendship, however, this time proved to be an exception to that rule. We were very pleased with the attention to detail and communication provided to us from both JD and his entire team! I will definitely recommend him, and Guaranteed Rate to anyone shopping for a loan!
Brian E. | August 2018
JD Terry is by far the best we have ever worked with on getting a mortgage! His attention to detail, explaining things to us & his genuine concern for our family throughout the process goes above & beyond! We would & have recommended him to our friends & family!
Christopher B. | August 2018
JD and his team were fantastic. I requested a closing date that was only 3 weeks out, and they made it happen!
John H. | June 2018
Service was great and in constant contact with me through the process. Very professional! Great team they have assembled.
Michael M. | July 2018
JD and the whole team were excellent. They fixed problems, contacted us quickly and foreseen beneficial choices for us to consider. Thanks to all of them!
John M. | June 2018
Everyone we worked with was professional, kind and helpful.
Michael H. - May | 2018
I can't compliment JD and his team enough for all the hard work they did on my loan. I am a real estate paralegal and deal with many lenders. I am EXTREMELY happy that I chose Guaranteed/JD for my closing and would do it again in a heartbeat! Special thanks to Jackie, Dorothy and Nicole!!! You all ROCK!.
Elizabeth E. | MAY 2018
JD and his team did a great job. They kept us informed throughout the process. Couldn’t have gone any better. A thanks to everyone involved.
Karen C. | May 2018
JD and the rest of his team are great to work with. This is my second time working with him and I will definitely work with him again in the future should we move. JD makes the entire process seamless! He's always kept me informed of what was going on the whole time. I also like that he always welcomes any questions and/or concerns while being very timely to address them in an easy to understand manner. JD and his team at Guaranteed Rate are the best in the business and I'd definitely recommend anyone giving him an opportunity to show you the easy the lending process should be!!
Brandon B. - May | 2018
JD and the rest of his team are great to work with. This is my second time working with him and I will definitely work with him again in the future should we move. JD makes the entire process seamless! He's always kept me informed of what was going on the whole time. I also like that he always welcomes any questions and/or concerns while being very timely to address them in an easy to understand manner. JD and his team at Guaranteed Rate are the best in the business and I'd definitely recommend anyone giving him an opportunity to show you the easy the lending process should be!!
Brandon B.
All of the people at guaranteed rate was extremely helpful and very pleasant to work with. I would definitely recommend them to anyone. Thank you so much for all your help.
Kathy A.
J.D. Terry was very professional and helpful during the entire process of obtaining the loan. He was very upfront and honest, while staying positive and professional. His team was also helpful and made completing documents easy. I would certainly recommend him and his team and use this company again!!
Ernest B.
Very knowledgeable and quick to respond to any questions. Great team and company.
Curtis P.
I have purchased homes before, but never have I had the quality of support that Guaranteed Rate provided. In addition to being a joy to deal with, each and every person I interacted with was not only the consummate professional but a first-class individual. Their financial expertise and experience made the purchase of my dream condo much easier to accomplish. I would highly recommend Guaranteed Rate without reservation.
Jacqueline C.
JD Terry and his team, Dorothy Adkins and Nicole Tschimperie were extremely helpful, efficient and professional at all times. I have bought and sold a few houses here in NC and in Florida. JD and his team were by far the best mortgage brokers I have worked with. I will highly recommend JD and plan to use them again in the future
Wendy P.
JD Terry was amazing from the first conversation that I had with him. Always patient, understanding, and compassionate. I would refer anyone that I know to him in the future.
Amber P.
From day 1 to finish it was great. JD & his staff couldn't have done anything else to have made it any easier. Thanks.
Tommy & Connie E.
The staff and team JD Terry employs are absolutely the most helpful and patient people I have ever worked with in mortgages. They explain everything and work to make certain all questions are answered regardless of time.
James G. - Graham, NC | Mar 2023
Very informative throughout the process
Joel H. - Charlotte, NC | Aug 2023
Working with JD was a pleasure. He kept me informed throughout the process, called me when necessary and answered all my questions in a timely manner. I also want to thank the rest of his team that worked on this loan project.
Ronald S.
I gave this rating because JD was very nice to work with and was always very fast with answers and assisting us.
Shane F. - Sneads Ferry, NC | Mar 2023
They were thorough, professional and super responsive!
Robert C. - Scranton, PA | Aug 2023
JD Terry and Laura were outstanding.
Justin N. - Sneads Ferry, NC | Oct 2023
JD Terry and team were great to work with. JD was very accessible by phone, email, text which was awesome. He was very helpful and explained things well. The rest of the team were very good to work with as well but seemed to prefer email and sometimes I just like to hear a human voice. All in all, Guaranteed Rate did a great job for us and I would definitely recommend and use them again.
Ronald M.
Friendly and kept me up to date
Tracy B. - Shallotte, NC | May 2022
The loan officer, JD, was incredibly responsive. He and his team made a stressful experience very palatable. The portal was a simple and convenient way for me to upload documents. JD was there for me expressing enthusiastic hope each time I put in an offer and then expressed sympathetic disappointment each time it wasn't accepted. He did everything he could to make my condo search painless and helped navigate the VA loan process and requirements.
Eric B. - Jacksonville, NC | Jun 2022
JD was very knowledgeable and experienced and if he didn’t know the answer he would track it down for me. Always available to help with all of my questions.
Rebecca R. - Hampstead, NC | Mar 2023
They work as a team to bring about a successful and smooth loan and purchase.
Gale C. - Bridgeport, WV | Apr 2023
Communication through the lending process was key and this team was A+
Ryan H. - Rocky Point, NC | Jun 2023
For a person buying a home 50 years after their first I had so many questions and JD and his team were there every step of the way and never made me feel like I was a pest.
Elena C. - Suffern, NY | Aug 2023
JD Terry and team were great to work with. JD was very accessible by phone, email, text which was awesome. He was very helpful and explained things well. The rest of the team were very good to work with as well but seemed to prefer email and sometimes I just like to hear a human voice. All in all, Guaranteed Rate did a great job for us and I would definitely recommend and use them again.
Ronald M.
JD and his team are the best to work with. They make as easy and painless as possible. Plus there is no BS that they try to tell you.
Ernest B. - Castle Hayne, NC | May 2022
JD and his team are fantastic! They are great to work with and always there for any updates and to answer any questions.
Brandon B. - Wilmington, NC | Jun 2022
They were wonderful to work with very helpful and always communicating with me
Jennifer M. - Bolivia, NC | Jul 2022
It was very easy and seamless.
Thomas B. - Wilmington, NC | Aug 2022
Professional. Easy to work with. Accomplished the job earlier than expected.
Thad B. - Lake Waccamaw, NC | Sep 2022
Good service, accurate communication
Richard S. - Wilmington, NC | Dec 2022
JD and team always responded fast and were happy to answer any of my questions, I never felt like I was bothering them. Also, GR was the only lender that allowed me to lock my rate in and credit that rate lock to closing.
Kyle B. - Apex, NC | Mar 2023
Experience of The Process. Knowledge & Excellence provided from Start to Finish.
Brook C. - Wilmington, NC | Apr 2023
Great communication and easy pre-approval and closing processes. No surprises.
Shawn H. - Clinton, NC | May 2023
These people went above and beyond for me!!!
Sheila C. - Rocky Point, NC | Jun 2023
The team was awesome! I can’t say enough!
Tina M. - Hampstead, NC | Jul 2023
Everything was handled flawlessly.
John M. - South Amboy, NJ | Aug 2023
The process was smooth. The people were friendly and helpful.
Mary S. - Pickerington, OH | Sep 2023
JD and his team kept me apprised every step of the way. The portal was easy to use. They communicated each step of the way.
Elizabeth D. - Apple Valley, CA | Oct 2023
They were very helpful, and walked us through the whole process. It was an enjoyable experience.
Peter H. - Wilmington, NC | Nov 2023
Thank you very much. As always, you provided a flawless transaction and did it with a smile! Thank you for taking such great care of my client! I appreciate you!
Kathy R.
JD and his team were awesome to work with. Always available to answer questions regardless of the hour.
James H. - Wilmington, NC | May 2022
JD Terry is always great to work with. Prompt and thorough.
Susanne I. - Huntersville, NC | Jun 2022
I never felt like I was just another client. I always received prompt and professional responses.
Kelley D. - Sneads Ferry, NC | Jul 2022
Great customer service and took care of everything needed to make the process a smooth one.
Robert T. - Wilmington, NC | Aug 2022
Great service and quick turnaround.
Gintaras K. - Wilmington, NC | Sep 2022
JD and his team are extremely knowledgeable, accessible and kind!
Lawrence M. - Sunset Beach, NC | Oct 2022
Every one on the team was great.
Audrey H. - Wilmington, NC | Nov 2022
This the 2nd time I have used Guaranteed Rate. The service is great.
Phillip G. - Wilmington, NC | Dec 2022
The personnel of guaranteed rate had to perform quickly and managed to accomplish it.
Susan O. - Charlotte, NC | Feb 2023
JD was so easy to work with and made our home buying experience smooth.
Renee Z. - Jeannette, PA | Mar 2023
Great communication, efficient and fast service, professional and nice.
Cindy L. - Hampstead, NC | Apr 2023
fast and easy to communicate with
Jonathan Z. - Shallotte, NC | May 2023
I thought they did everything they could to keep us happy
Steven H. - Wilmington, NC | Jun 2023
Great responses from the several people involved in the process - answering questions I had.
James M. - Fairfax, VA | Jul 2023
Highly recommend! JD and his team were always available to answer our questions and suggest recommendations. Always a pleasure to work with them.
Richard W. - Sanford, NC | Aug 2023
They were consistent in returning all calls within a few hours, answered even the most basic questions of mine very respectfully but most of all I felt their team were all very professional, easy to talk to and just great people.
Marty G. - Gilbert, AZ | Sep 2023
Easy to work with, ability to do most activities online. Quick, efficient, able to understand the process.
Rebecca D. - Chatham Township, NJ | Oct 2023
very responsive and loan process easy
Bryce L. - Sneads Ferry, NC | Nov 2023