What people are saying... What people are saying... Back to profile
I love working with Jennifer and her team.
Sharon S. - Santa Cruz, CA | Jan 2022
Overall great customer service.
Michael M. - San Jose, CA | Sep 2021
Because of the personal service and excellent results. I especially appreciated Jennifer Walker, who was super-helpful.
Heidi R. - Santa Cruz, CA | Sep 2021
Because they went above and beyond their services to help me and my family. Their communication was very clear. The team purpose was to help me. Any questions I had, we're answered immediately.
Panuncio S. - Santa Cruz, CA | Jun 2021
Jennifer Walker did a wonderful job.
Thomas L. - Santa Cruz, CA | Jun 2021
Jennifer Walker is amazing and made sure everything ran very smoothly. Her team was super helpful and made sure everything got done in a timely fashion.
Camille S. - Santa Cruz, CA | May 2021
Personal. Caring . Respectful. Very supportive.
Merritt T. | Feb 2021
Jennifer was great help getting me financing for my investment property. She is very knowledgeable and helped me navigate the process with ease. I will definitely call her for my future financing needs.
Charlotte H. | Feb 2021
I wouldn''t use anyone else. This is my 4th or 5th time working with Jennifer. She''s the best.
Christine C. | Feb 2021
Jennifer is very knowledgeable and patiently answered all my questions. She is professional, friendly and responsive!
Margaret M. | Feb 2021
In what is a very exhausting and confusion process Jennifer was always patient, understanding and helpful.
Pamela S. | Feb 2021
Jennifer was a joy to work with. She was informative, knowledgeable, and explained things in a way that I could understand. She made it easy to get her the information she needed, and got me a great rate. I highly recommend her.
Caitlin D. | Jan 2021
Jennifer is very professional and responsible. Her knowledge in financing gives me great trust. I wouldn’t work with anyone else.
Patricia D. | Dec 2020
Jennifer is awesome
John J. | Dec 2020
Jennifer is a very direct, efficient communicator and made time to speak with us after work hours. We appreciated that!
Angela R. | Dec 2020
Jennifer was always reachable and ready to answer questions for me when I had them. She made this process seamless and smooth! This is the second loan I’ve done with her and would definitely recommend her to others!
Kevin V. | Nov 2020
Jennifer is very knowledgeable, clear, and responsive. She’s always up-to-date with the latest financial trends. She also cares about her clients, which makes for a smooth and pleasant process every step of the way.
Graseilah C. | Nov 2020
Jennifer and team have navigated us through several complex mortgages, refi''s and a 1031 exchange with remarkable capability and professionalism. Communication and explanation of all the various nuances have been superb through the entire process. Highly recommend.
Braden C. | Nov 2020
Jennifer showed us better options for refinancing that we had not even thought of! She was always available and rapidly replied to our questions and concerns. She was great to work with and we have reccomended her to friends
Diane S. | Nov 2020
Jennifer knows her field, is very available and has a friendly, comfortable manner.
Dennis H. | Nov 2020
We have worked with Jennifer and team for 20+ years for multiple loans and mortgage re-financing. Always professional, organized and tremendous to work with - very satisfied each and every time
Eric L. | Nov 2020
Jennifer is a professional with excellent intellect and performance. She has handled 3 refis for us as rates have come down over the last decade.
Daniel A. | Oct 2020
Integrity, trustworthy, knowledgeable, caring and superior communication.
Brian H. | Oct 2020
Jennifer always gets me a great rate. She is very clear in her explanations of things and answering my questions. She was recommended to me by a friend years ago and has not disappointed. Plus she''s always available for assistance and advice even after the loan closes. She has provided me with contractor names, helped me with a title insurance company issue, and other little "extras." Knowledgeable, experienced, professional, and personable.
Rae S. | Oct 2020
Jennifer was always willing to take a phone call, email, or text to answer questions and address our concerns. As first time home buyers we were unsure of what steps to take at certain points, but Jennifer made sure to speak to us frankly and give us honest advice.
Vivek S. | Oct 2020
Jennifer is responsive and available. She listened to us and answered our questions or offered suggestions tailored to our need. She really “knows her stuff” we would highly recommended her.
Kimberley D. | Oct 2020
Jennifer was very professional, easy to talk to and gave us great advice. I would recommend her to others.
Terry D. | Oct 2020
Jennifer was very accessible and provided excellent market insight (during turbulent times!). She explained the process well and picked just the right time to lock our optimal mortgage refi rate. We feel that Jennifer Walker represented our best interests well and was looking out for our family.
Ryan H. | Oct 2020
Happy to elaborate privately, not On a public forum.
Claudio S. | Oct 2020
Jennifer is knowledgeable and efficient. She communicates well and we felt very comfortable with her.
Teresa G. | Oct 2020
Jennifer is wonderful at keeping current with communications and anticipating needs. We have done one original mortgage and 2 re-fi''s with her and everything has gone off without a hitch due to her attention to detail. If you want a mortgage with a minimum of hassle, you could do no better.
John I. | Sep 2020
Quick responses and accurate information. Made the process easy.
Sarah I. | Sep 2020
Jennifer made the process very easy
Dennis F. | Sep 2020
Jennifer was nice & approachable; Explained all options & made us comfortable--she would be a good neighbor & I/we would recommend her. Thanks Kerstin U.
Kerstin U. | Sep 2020
Jennifer Walker adeptly navigated the “new normal” with clarity, grace and perfection. Thanks, Jennifer!
David S. | Sep 2020
Jennifer is an extremely competent Mortgage Broker. She makes the process so easy and gets great mortgage rates. We will probably refinance soon since the mortgage rate is even better. We have recommended Jennifer many times.
Mary D. | Sep 2020
At every step of the way, I asked a lot of questions and both Jennifer and her staff were patient, polite, friendly and very informative. They answered every question. They were great to deal with.
Johanna B. | Sep 2020
Jennifer is always very professional and patient with answering all my questions. She made my original loan financing and then my refinance a breeze.
Danny D. | Aug 2020
Jennifer was professional, explicitly detailed, timely and gave us many options in choosing our best plan for us. Thank you! Phoebe
Phoebe B. | Aug 2020
Much of the process was done electronically. Jennifer was always very responsive.
Chris B. | Aug 2020
Thoughtful, helpful, patient, responsive, and professional.
Alexander G. | Aug 2020
Clear on what was needed and quick.
Nathan C. | Jul 2020
I refinanced my home with another company before I Met Jennifer, it was a nightmare! Jennifer not only got us a great interest rate she did everything the other company promised to do! She was always available for any questions and made they whole process an ease.. thank you ?? Jennifer for all you did, I will for sure recommend you and anyone in the future.. Thank you for fixing my problems others promised to fix.. I will call you again
Tommy V. | Jul 2020
Jennifer is wonderful to work with. She explains everything. She makes each step of the process clear so you always know what is happening. She spends a lot of time troubleshooting as necessary. I feel she goes above and beyond of what is expected. She has helped me and my husband AND three other family members. We have saved a lot of money. This is our second refinance with her and will recommend her always. She is an asset to the company. THANK YOU Jennifer!
Mary G. | Jul 2020
Jennifer is great to work with, she is very responsive and helpful. I would highly recommend her!
Danielle L. | Jul 2020
Jennifer is very trustworthy and smart. She really dedicates her time to figuring out where I’ll get the best deal and explaining to me the differences in options. I always do my loans with her, and have referred her to many people.
Julia P. | Jul 2020
I love working with Jennifer! She takes the time to walk me through the numbers and anything I don’t understand. And she is fun and personable too!
Kathryn K. | Jun 2020
Thank You Jennifer Walker! I trust your expertise and have only had successful transactions with you . Your advice is always KNOWLEDGEABLE and AMAZING!
Celeste F. | May 2020
Jennifer provides her guidance throughout the process and goes the extra mile to ensure her clients get what they need. We''ve used her services more than once over the years which is a testament to the experience she provides.
Julie W. | May 2020
Excellent communication!
Robert W. | May 2020
Jennifer was great to deal with once again. The whole process was easy and she was always responsive to any questions I had. Very helpful! Thanks!
Charlotte M. | Apr 2020
I have and will refer Jennifer. She makes it work! She gives great advice and communicates every step of the way.
Christine C. | Apr 2020
This was my second time to get help with a home loan with Jennifer and everything went great both times and I was able to save a significant amount of money on both loans
Paul R. | Mar 2020
This is the third time I have worked with Jennifer Walker for my mortgage needs. I keep coming back to her because I know I can rely on her. She is sharp, communicative and responsive. Jennifer was recommended to me by a friend before I bought my first home almost a decade ago. I likewise continue to recommend her to my friends.
Jacqueline B. | Mar 2020
I sought out Stearns for a refi after trying for weeks to get information from my own bank, which held my existing mortgage. Finally, a friend referred me to Stearns. I got very quick information with details I could use, like typical costs, options and variables that might affect the rate. All through the process Jennifer Walker kept me appraised of the process, what was next, and how long things would take. She is very sharp and thinks ahead. I rate this company, and our experience, very high.
Linden M. | Dec 2019
Jennifer helped us keep on track with signing paperwork and explained the process beautifully. Extremely helpful and patient.
Ashley B. | Nov 2019
Jennifer got things going really quickly for us and was in constant communication. Her team is great and she is efficient and thorough, never bothered by explaining and clarifying terms we didn’t understand.
Teresa G. | Oct 2019
The whole team was very easy to work with. Communication was quick and clear. Jennifer locked my loan in at the exact right moment and got me a great rate.
Marion J. | Oct 2019
Made the process super easy and got us a good rate!
Danyelle C. | Oct 2019
Jennifer took initiative and locked us into a good rate the day before they jumped significantly, saving us lots of money.
Kerry C. | Oct 2019
Jennifer is very helpful throughout the process, especially for me as a first time home buyer!
Jennifer B. | Sep 2019
Jennifer and staff were very helpful and timely in helping me go through the refi process. As certain personal issues or hurtles arose, Jennifer was quick in finding a work-through for solutions to move forward. She was there for comments or concerns even on weekends. I would recommend Jennifer to any business colleague for future business needs of financing a project. Thank you so much ...
Jack C. | Aug 2019
Jennifer was very responsive to all of my questions, and she got the loan done for me very quickly. I feel like I got a very good deal.
Erin Y. | Aug 2019
Jennifer really knows her stuff! She was always quick to respond if we had questions and helped navigate us through the loan process and documents. We had a very fast escrow and thanks to Jennifer, we were able to get everything done and on-time. Would highly recommend to anyone!
Christina E. | Aug 2018
She is awesome.I always recommend her.
Christine C. | Jun 2018
This is our second time using Jennifer to buy a home. She is pleasant, professional, offfers great advice, and both times has gotten us great rates on our loans. I highly recommend her!
Ola M. | Jun 2018
Jennifer was always available to talk and discuss the progress and options available.
D V. | Apr 2018
As a first-time home buyer, I needed a lot of hand-holding throughout the process. Jennifer was always there to answer my questions and also helped me find the other parties I needed in the process, such as a home inspector, title company, etc. She also worked with my difficult schedule and my request to make sure I signed my paperwork after mercury in retrograde had passed. I plan to recommend Jennifer to my friends.
Kathryn K. | Apr 2018
"Jennifer and her fantastic team (Lindsey & Mario) made the refinancing process super simple & straightforward, made all the more impressive considering we''re currently amidst a global pandemic!
"Jennifer was recommended to me by a close friend who had recently done business with her.
"Jennifer is excellent. She keeps the borrower informed every step of the way. There are no surprises. I would recommend her absolutely.
"You are a delight to work with and I really enjoy our little conversations when we have them.
"I greatly appreciate meeting Jennifer as my loan officer. She''s knowledgeable, reliable, caring and well organized. I was/am lucky to get to know Jennifer!
Jennifer is amazing, she kept me calm the entire time, I sold and bought all in the same and she was able to secure great rates and made buying my new cabin possible. Guaranteed Rate is what they say, Guaranteed and the absolute best!!!
Laura R. - Sacramento, CA | Sep 2022
My loan agent, Jennifer Walker
Carlene C. - Watsonville, CA | Mar 2023