What people are saying... What people are saying... Back to profile
Very Helpful and informational.
Sarah C. - Callahan, FL | Apr 2022
This is not our first time with GR or with Ms Taylor as our Mortgage Lender. All we had to do was tell her what we desired and sit back while she did the hard work and informing us on the way. Sometimes it's too easy when working with GR. I look forward to anytime I need her services to give her a call. Thank You Kathryn Taylor and Guaranteed Rate!
Henry T. - Waycross, GA | Apr 2022
Mrs Taylor made the whole process so easy.
Damon G. - Waycross, GA | Apr 2022
Kathryn is very knowledgeable and is willing to help out in any way possible. She did a phenomenal job helping me purchase my first home.
Coy C. - Blackshear, GA | Apr 2022
Kathryn Taylor was very thorough and ensured all my needs were met.
Michael N. - Callahan, FL | Mar 2022
Catherine Taylor was so helpful amazing all the way thru the process
Raymond M. - Winterville, GA | Jan 2022
Everyone at Guaranteed Rate worked well together. Each phase of the process was explained to us. In one word, I would describe the experience as "smooth."
Jeffrey L. - North Port, FL | Jan 2022
Excellent communication and very easy to work with.
Stephen S. - Blackshear, GA | Jan 2022
Katherine Taylor went above and beyond to help me. Every question I had she immediately got an answer for me. I’m forever grateful!!!!
Quandra P. - Waycross, GA | Jan 2022
Because they may have found things that benefited me in the end, it still felt like they asked for a lot more documentation.
Tammy M. - St. Marys, GA | Dec 2021
Very helpful, friendly, fast
Angela G. - Baxley, GA | Nov 2021
Because my experience was professional and very smooth
David M. - Waycross, GA | Nov 2021
The professionalism, knowledge and communication was outstanding
Patricia B. - Palm Bay, FL | Oct 2021
I feel like I had the BEST team who worked around the clock to get my loan closed on time. This is my second time using guaranteed rate and working with Kathryn and Fran and I couldn’t have asked for better. Everyone was great!
Courtney H. - Waycross , GA | Oct 2021
This team is so professional and efficient! They were always willing to go the extra mile to explain any questions and their responses were always quick. I absolutely loved working with this team and I cannot praise them enough—honestly! We would definitely use them again!!
Brandon S. - Screven, GA | Aug 2021
every single person working on my loan was so helpful!! They all made the whole process enjoyable
Ella C. - Baxley, GA | Aug 2021
Mrs. Kathryn Taylor did an amazing job of getting everything done quickly
Sarah K. - Blackshear, GA | Aug 2021
Kathryn was awesome and so was her team. She made the process easy.
Donna T. - Brunswick, GA | Jul 2021
Very good service and always ready to take questions and calls.
Grayson Y. - Brunswick, GA | Jul 2021
They were amazing at what they do they made our home buying experience very easy and very throughly explained everything in terms that were understandable because of them we got the house of our dreams and could never thank them enough
Amber P. - Blackshear, GA | Jul 2021
Because they were absolutely wonderful! Could have but never gave up on us and we know that.
Michael H. - Fort Stewart, GA | Jul 2021
They where Professional very communicative and got the job done quickly
Michael M. - Callahan, FL | Jun 2021
The awesome job Kathryn Taylor and her team did with great customer service and fast turn around.
Cody G. - Saint Marys, GA | May 2021
Kathryn and her team worked day and night to secure our mortgage for us. The countless hours she spent shows how truly dedicated she is.
Korey J. | Mar 2021
Kathryn Taylor was amazing
Leevon P. - Waycross, GA | May 2021
They went above and beyond to get us into this house.
David S. | Mar 2021
Kathryn was amazing! And always did everything to speed up our process
Eduardo M. | Mar 2021
Good service and professional
CLAYTON J. | Mar 2021
Guaranteed rate kept me informed with every step of the home buying process! Minimal work ok my part. My home buying process was a breeze!
Kayla C. | Mar 2021
They did an amazing job financing our house and where always available to answer our questions.
Sascha J. | Feb 2021
Katherine Taylor was amazing.
Richard B. | Feb 2021
Mrs. Kathryn Taylor and Darla Davis and all the staff made this process very easy. They helped ease all my anxiety and were patient.
Jamayla M. | Aug 2020
Kathryn Taylor was very informative, as nice as a person can be, very professional, proficient and over all dynamic to work with. She certainly is a big part of the A+ rating the Better Business Bureau gave you.
Robert H. | Nov 2020
Easy to work with and very professional
Jerome M. | Feb 2021
Kathryn Taylor did amazing work helping me with loan, Kathryn and her team Rock!!
Karen A. | Aug 2020
Kathryn was very pleasant to deal with and always made sure I was up to date on any changes.
Dylan S. | Nov 2020
They went above and beyond for us
Jeanette G. | Nov 2020
My experience was pleasant and at any time I had questions or concerns Kathryn or Fran were there to help
Julie S. | Aug 2020
Excellent customer service
HAROLD B. | Nov 2020
Kathryn was attentive, helpful, kind and professional. Everything went so smoothly and as promised.
Paula D. | Jan 2021
They were very helpful and efficient with getting all items needed to close my loan. I have actually referred some of my friends to my loan officer.
John Paul E. | Aug 2020
helpful, professional, dependable
Darrell M. | Oct 2020
We just loved working with everyone there and everyone was so dedicated to helping us
James B. | Nov 2020
My case was unique and time consuming, Kathryn Taylor & Fran Baker were always available, sometimes late at night. They stuck with us all the way through a very smooth and successful closing
Denise H. | Jan 2021
Great people to work with, and very easy to understand.
Barry D. | Aug 2020
We felt they were very professional. Easy to work with. Thorough
Celeste A. | Sep 2020
Overall we were very satisfied with the success and relationships made in the process.
Megan Y. | Nov 2020
Very positive experience with Guaranteed Rate.
DONNA T. | Dec 2020
So many reasons .... very kind and personable in all the help ...
Christine W. | Jan 2021
They are great with their clients
Edgar T. | Aug 2020
Everyone we were dealing with was very professional and dedicated to getting this done. Any questions we had were answered in a short amount of time day or night.
William C. | Sep 2020
Great customer service and diligence
Austin D. | Oct 2020
Amazing help. Kind. Answered every question. Worked with me through the whole process.
Kayla K. | Nov 2020
They helped me through a difficult situation
David C. | Dec 2020
Katherine Taylor is a great representative of what guaranteed rates stands for. She had our best interests at hand.
Dexter H. | Jan 2021
The customer service is truly out of this world. Each employee is open and willing to answer all questions that an applicant might have. I know I called my loan officer multiple times and she was always there to help me every step of the way. Anything I did not understand she clarified for me even if she needed to do so multiple times. My experience has definitely been a great one!
Faith K. | Jul 2020
All the services that was provided were great.
Joshua G. | Jun 2020
Kathryn Taylor and her team was fantastic. They helped us through a difficult loan at a very difficult time
Richard B. | Jun 2020
Our loan expert Kathryn Taylor went above and beyond. The coronavirus slowed down our process of buying our home and Kathryn and her team made everything possible from 15hrs away as if we were sitting in her office. Kathryn Taylor informed us step by step and eased all the anxieties and made Georgia fill like home. I highly recommend Kathryn and Guarenteed Rate for home loans.
Steven O. | Jun 2020
Kathryn went above and beyond and appeared to move mountains for us to get our loan approved and all done in about 30 days because we were under fire and having to leave the property where we were living. She was amazing.
YOTTA B. | Jun 2020
Kathryn Our loan officer was Amazing!!
Zachary M. | May 2020
They was fast and very helpful in this process.
Trevor F. | May 2020
Because Kathryn answered all our questions. She was very responsive, nice and professional.
John S. | May 2020
They provided excellent service and kept me up to date throughout the entire process. I am a first time home buyer and they did not hesitate to answer my many questions I had regarding the process.
Britny W. | Apr 2020
They respond very quickly when you call them, they are very nice, courteous, guide you all through out the process. They are always willing to listen and explain whatever you don't understand. They won't leave you hanging.
Dennis W. | May 2020
Ease, friendly and helpful employees
Adrien C. | Mar 2020
Because Kathryn Taylor was there for me every step of the way and as a first time home buyer that was important to me. She was always easy to get a hold of and answered all my questions thoroughly!
Adam L. | Mar 2020
Kathryn Taylor and her team at Guaranteed Rate was knowledgeable, quick, and made this journey for us painless as possible!
Jessica S. | Mar 2020
Mrs.Kathryn and her team were very professional, timely and personable. They acted as if they really care about the individual(s), which was a great feeling. Exceptional customer service!
Deidre J. | Feb 2020
Because I had a great team and they went above and beyond what I expected.
Courtney H. | Feb 2020
To many repetitive document signatures required!
Kenneth J. | Jan 2020
they were very helpful with any questions we had at any time of the day.
Jenifer D. | Dec 2019
Quick, professional and friendly. Our first time buying a house couldn't have been easier
Darrell M. | Dec 2019
Kathryn was so helpful to find me the best rate
Ruby H. | Nov 2019
The entire team was very prompt, helpful, and attentive to our needs while securing our mortgage! I can't recommend them highly enough!!
Robert R. | Aug 2019
I loved working with every person at Guaranteed Rate! I would follow Kathryn Taylor and Fran Baker anywhere they go because they made this whole process so easy! You won’t find any better than them!
Ashley F. | August 2019
Kathryn Taylor was honest and straightforward with us. She helped us with many questions and always had the solution
Robert G. - Ormond Beach, FL | Mar 2023
Kathryn Taylor and her team was very knowledgeable and was very professional. Answered all my questions in a very quick and timely manner.
Anthony W. - Waycross, GA | Jul 2023
The process went painless due to everyone that was helping. Any questions I had were answered quickly. I will recommend Guaranteed Rates to anyone. Ms. Kara Maddox was a huge reason everything went as well as it did.
David H. | July 2019
They stayed on top of things..very nice
Thomas D. - Saint Charles, MO | Jun 2022
Easy to work with very helpful
Cindy D. - Statesboro, GA | Jul 2022
Excellent customer service
Barry T. - Jacksonville, FL | Aug 2022
The process was very easy.
Emily J. - Blackshear, GA | Mar 2023
Kathryn was very responsive, in depth, and supportive through my entire loan proves.
Nyesia K. - Valdosta, GA | Jul 2023
They are awesome, it didn't take any time to close on our new home! I'd recommend them to anyone. They are great and prompt. Thank you so much Guaranteed Rate!
Shanice B. | June 2019
Because they work hard to get you in your home
Kevin G. - Homerville, GA | May 2022
You were very helpful and quick to respond. You were there through the entire process no matter what time it was. If we had any questions or concerns, you were able to help right away. You are very polite and professional!
Hannah A. - Ludowici, GA | Jun 2022
Such great and friendly customer service. Kathryn is the best!
Laurie W. - Covington, GA | Aug 2022
They were friendly and fast though out the process.
Stephen T. - Fort Lauderdale, FL | Sep 2022
Very professional and supportive staff.
Jeremiah B. - Milton, MA | Mar 2023
Very professional and fast
April H. - Kingsland, GA | Apr 2023
Great Communication, very professional, friendly and highly knowledgeable.
William F. - Woodbine, GA | Jul 2023
Kathryn's team was extremely professional and all things were handled in a timely manner making the process very easy and stress-free!
Catherine D. - Ponte Vedra Beach, FL | Aug 2023
Kathryn was just awesome to work with.
Thomas H. - Jacksonville, FL | Sep 2023
Had an excellent experience
Robert S. - Deltona Lakes, FL | Oct 2023