What people are saying... What people are saying... Back to profile
very supportive and helpful
Kent H. - Des Moines, IA | Apr 2022
Great customer service and communication!
Ericka A. - West Des Moines, IA | Apr 2022
Because they were very helpful throughout the whole home buying process.
Brittany K. - Ankeny, IA | Mar 2022
The refinance process was well explained, simple and seamless. I appreciated the guidance and professionalism.
Cindi D. - Ankeny, IA | Feb 2022
Kristy was great and easy to work with! Would definitely recommend working with her to anyone!
Daniel O. - Ankeny, IA | Dec 2021
Kristy was great to work with and very attentive. She answered all of our questions and provided options for us on rates.
Ryan N. - Waukee, IA | Nov 2021
Their attention to details and guidance through the process.
Sherrill M. - Ankeny, IA | Nov 2021
Kristy and team were easy to work with.
Lowell R. - Ankeny, IA | Nov 2021
Kristy (and the entire team) are so AWESOME!
Frank W. - Des Moines, IA | Oct 2021
Kristy was great to work with! Very easy to communicate with and always able to answer my questions quickly. Also very supportive of first time home buyer.
Anna D. - Des Moines, IA | Oct 2021
The process was as simple as possible compared to other times we have refinanced. Kristy is great!
Susan C. - Ankeny, IA | Sep 2021
Friendly and attentive to your needs along with knowledgeable
Michelle A. - Elkhart, IA | Sep 2021
Everything went smoothly, any questions I had were quickly answered.
Scott B. - Huxley, IA | Sep 2021
Great service and follow up with Kristy Morrissey and her team.
Deane B. - Waukee, IA | Aug 2021
Kristy was great to work with! She made the process easy and was always there to answer any questions I had.
Michelle B. - Shakopee, MN | Aug 2021
Very easy to work with, Kristy is awesome.
William M. - Pleasantville, IA | Jul 2021
Everyone was very easy to work with and the process was very smooth.
Beverly G. - Agency, MO | Jul 2021
They were very personable, easy to work with, and easy to contact anytime.
Brigette D. - Ames, IA | Jul 2021
Kristy Morrissey is of great help!
Matthew G. - Ankeny, IA | Jun 2021
My experience was very professional and efficient.
Janeann F. - Ankeny, IA | Jun 2021
Kristy gave us very sound financial advice that set us up for success both now and in our future.
Samantha A. - Ankeny, IA | May 2021
Kristy and her staff are so amazing. Even with dealing with a brand new process.
Benjamin M. - West Des Moines, IA | May 2021
Easy to understand, able to complete everything electronically, clear explanations.
Linda H. | Mar 2021
Everything about the process was smooth - perfect service.
Stephanie B. | Mar 2021
Friendly and lightning fast process. I can’t express enough how much I enjoyed working with Kristy and her team! TOP NOTCH
Joyce B. | Feb 2021
Kristy is available and so willing to explain and answer all questions. She offers suggestions without any pressure to comply. I believe that she has my best interests in the forefront. She is so pleasant and unhurried.
Jean S. | Feb 2021
Thank you so much!
John R. | Feb 2021
Kristy was so honest, trustworthy, and open with communication about the best choices and track for us! My husband and I are first time home buyers and had no clue what we were doing, but trusted Kristy and it’s been seamless!
Elli G. | Feb 2021
Kristy is well informed, prepared and and communicates very well. She made sure we were on top of everything and the entire process was smooth.
Gregory B. | Feb 2021
We have worked with Kristy previously and would again. She is professional, caring and easy to work with. I highly recommend!
Amy W. | Feb 2021
Kristy has done this for us at least 3 times now. Been a great experience each time. Makes it as simple as this process can possibly be.
Curtis H. | Feb 2021
Kristy was helpful throughout the whole process. She was easy to work with. She answered all questions and explained everything throughly. She always answered when I called. I would absolutely recommend her for buying a home. She is great!
Garrett H. | Feb 2021
Kristy was fantastic! She was very helpful and answered all questions that we had and explained them very thoroughly. She was great to work with! We will definitely refer her to our friends and family!
Courtney S. | Feb 2021
Great timely, personal attention!!!!!
Richard T. | Jan 2021
Kristy is very thorough and goes the extra mile when needed. We have done business with her in the past and will again in the future!
Jennifer C. | Jan 2021
The process wasn't too complicated and saved me money.
Robert F. | Jan 2021
Kristy and her team provided the best assistance during our home buying process. Always available to answer questions and provide updates along the way. Very professional and would use her again when buying a home!
Alissa C. | Jan 2021
Great professional that communicates through the process.
Stephanie M. | Jan 2021
Every part was great from beginning to the end extremely accommodating done quickly easily and enjoy working with Christie she’s a great lady and does a tremendous job
John S. | Dec 2020
We wanted a more local, small business feel to our refinance and Kristy definitely provided that. Her response time to our inquiries was phenomenal. She always took the time to speak with us, to ask us questions that would allow her to tailor her recommendations to our specific needs. Every aspect of the process was conducted professionally and in a timely manner. We left the experience feeling heard and known and confident that we made good choices about our refinance.
Rebecca C. | Dec 2020
Kristy is very professional and extremely knowledgeable in her work. This was our fourth transaction with Kristy and her team. They do an excellent job and we would absolutely recommend her.
Mary S. | Dec 2020
Kristy was very responsive and answered all my questions quickly. The process was really smooth and seamless, and Kristy was there to help me every step of the way.
Ann R. | Dec 2020
We think Kristy is great and have already recommended her services, and will do so again when the opportunity arises. She is efficient, honest, and trustworthy.
Becky R. | Dec 2020
Very helpful and patient through a difficult and expedited process.
Michael L. | Dec 2020
Kristy always responded to my email-questions quickly and when you're doing everything virtually and via email, that was a big plus. Thanks Kristy!
Gary J. | Nov 2020
Very easy to communicate and work with! Helpful every step of the way!
D'Anne D. | Nov 2020
Kristy took care of us in the best way possible! Always looking out for us and provided the information for us to make the best choices.
David R. | Nov 2020
Kristy made the process easy and stress free!!
Lisa A. | Nov 2020
Very quick response!
Annie L. | Nov 2020
Being patient with us and showing us multiple options that pointed us in the right direction.
James F. | Nov 2020
Kristy did an excellent job of working with us through this process. This is the 3rd time we have worked with her and every time she does an excellent job of communicating with us.
Loriann S. | Nov 2020
Super easy to work with Kristi.
Julie W. | Nov 2020
It was a very simple process.
Rebecca F. | Nov 2020
Great experience.
Howard W. | Nov 2020
Kristy was wonderful to work with as a first time home buyer. Would strongly recommend to anyone who is looking for their first home and has questions about the process.
Nathaniel S. | Oct 2020
Thank you Kristy!
Patti A. | Oct 2020
Kristy did a fantastic job keeping us informed and providing us guidance as first time home buyers! She was so helpful and we would highly recommend her to anyone!
Lyndsay H. | Oct 2020
Kristy takes the time to not only answer questions, but also covers all options that are open and she let us decide what options we were most comfortable with. Thanks Kristy!
Lance P. | Oct 2020
Kristy is wonderful to work with and makes things so easy! She is very responsive and goes above and beyond. I would highly recommend Kristy!
Krista F. | Oct 2020
Kristy is great! She is always very timely and keeps us informed of the progress. She’s happy to answer any questions.
Craig B. | Oct 2020
Kristy is great, ensures you are educated on the process of refining.
Tiffanie L. | Oct 2020
Was easy to contact and communicate with. Replied promptly to any questions we had. Got a great rate and easy closing.
Daniel F. | Oct 2020
Very responsive and accessible for questions. Secured a great rate!
Matthew M. | Sep 2020
Kristy was very thorough and always on top of everything. I always felt she was working for me. Great rep.
John C. | Sep 2020
My loan was different and needed to be handled with more attention to detail. Kristy kept me informed all along the way. My questions were answered and gone over in everyday language. While most of us only use these services periodically, understanding the process, charges, and the legal aspects were explained fully. I would highly recommend Kristy Morrissey at Stearns Mortgage services.
Christine S. | Sep 2020
Kristy was awesome to work with. Efficiently and effectively communicated the loan process to someone like myself who has zero experience regarding home loans. She made it an easy, seamless process that felt less cumbersome than I had previously expected.
Skylar E. | Sep 2020
Kristy is great to work with.
Sarah S. | Sep 2020
I had such a GREAT first time home buying experience with Kristy! She was very helpful and did great job answering my questions and explaining everything throughout the whole process. Will recommend her to everyone I know that is looking to buy a new home. Thanks for all the help Kristy!
Margaret H. | Sep 2020
Kristy went above and beyond to make sure my mortgage was taken care of.
Michael W. | Sep 2020
Kristy was very helpful and made information clear to us as new home buyer!
Tana S. | Aug 2020
Its really amamzing in the times we live in to find such a great communicator and avocate for the buyer. Kristy is one of a kind, and I will tell on my friends to use Stearns because of her service and dedication to us all. A+++++++++++++++++++
Cristifer E. | Aug 2020
Personal touch and good communication
Roger H. | Aug 2020
It's easy to tell that Kristy has been working in the mortgage/lending field a long time because of the smooth, efficient, and professional manner of the entire process. She understands her clients, from the first-time home-buyer, to the 4th-time refinance. She knows they are looking for a quick and seamless transaction, and that they are kept aware and up-to-date in each step of the process. I appreciate all she has done for me in the past, and for this last refinance. Thanks Kristy!
Christopher P. | Aug 2020
Kristy made the refinance process very simple! She answered all of my questions and was very timely and responsive! It’s great working with her and her team! I highly recommend her!
Christine K. | Aug 2020
Kristy Morrissey was informative about our options and in helping us make a game plan for the approval process to get the lowest possible rates. She was very supportive with quick answers to all of our questions through the whole process. We highly recommend her to our friends and will be returning to her if we are in the need to buy a home in the future!
Tabatha S. | Aug 2020
Kristy provided expeditious and super pleasant customer service in processing our refinance. All paperwork was orderly and accurate. We cannot be more happy.
Steven K. | Aug 2020
Kristy was amazing to work with, and went above and beyond to get this completed on time!
Rodney M. | Aug 2020
Kristy was very easy to work with. She was willing to help me when I had trouble finding the info I needed and she was very patient.
Jane W. | Aug 2020
Kristy is alway just a phone call away! She has an exceptional talent and knowledge base for working in the loan origination field!
David W. | Aug 2020
Kristy was always available to help out. She also gave me great advice when I was decided whether or not to refinance. Her advice and communication were huge assets for me during this process.
Taylor H. | Aug 2020
Kristy was very helpful with my first time home buying experience. Thanks so much!
Rachel M. | Aug 2020
Kristy kept us informed the entire time about what stage our loan request was in and what we could expect next. It was a very easy process from beginning to end.
Derrick B. | Jul 2020
Kristy did an amazing job and was extremely helpful through the entire process. Thanks Kristy!
Janell H. | Jul 2020
Kristy has been our go-to for years! She is very knowledgeable and here for us for our never ending questions! She made the entire process super easy - again!
Chelsea B. | Jul 2020
Kristy is very easy to work with and made the refinance process quick and easy.
Sandra S. | Jul 2020
Kristy was attentive and provided advice at every step of the process, explaining pros and cons and options to get us to our goals. She was excellent to work with!
David M. | Jul 2020
Great communication. Any issues that came up were taken care of promptly and was very flexible with the closing date. Highly recommend Kristy. Very Professional
Randall A. | Jul 2020
Kristy was absolutely great throughout the entire process! 10/10!
Gabriel G. | Jul 2020
Kristy made the refinancing process quick and very easy. I would definitely recommend working with her, whether you're looking to buy or refinance. I've done both with her and she always goes out of her way to make it as stress-free as possible!
Amy H. | Jul 2020
Thank you very much!
Bradley L. | Jul 2020
Kristy, as our Loan Officer, was amazing from start to finish. As first time home buyers we really didn't know how to go about it but the communication and all the information provided was great!! We had a few ups and downs along the way but she got the job done. I will recommend her every time. Thank you, Kristy Morrissey!!
Kevin M. | Jul 2020
I was nervous about the home buying process as a first tine home buyer. Kristy made it so easy but going through it step by step and informing what I needed to do next. She was great with communication and answered every question timely. Would definitely recommend!
Colin O. | Jul 2020
As always, Kristy is very helpful and very responsive.
Elizabeth A. | Jul 2020
As we got closer to our closing date things transpired to delay our closing. All of this was out of our control due to the pandemic. Kristy is very knowledgeable, always kept us informed and provided options to us when applicable. She stayed on top of every detail along the way and answered any questions we had. She was always available and we left a message she returned our call promptly. She was referred to me by a friend/co-worker and we couldn’t be more pleased. Kristy is top notch!
Sharee L. | Jul 2020
Very hands on and insightful. Was able to answer all questions then and there, showing a great level of expertise.
Zachary M. | Jun 2020
Whole process is seamless from start to signing day with Kristy and her staff. They all answer questions timely and thoroughly.
Robert G. | Jun 2020
Great service and quick turn around. I would recommend Kristy to anyone in the need of a mortgage. Thank you!
Tyler B. | Jun 2020
Kristy did a great job of walking me through the home loan process and was available anytime I needed help.
Anthony H. | Jun 2020
Kristy was very attentive and made the entire process very enjoyable!
Philip A. | Jun 2020
Kristy did a great job, and was very helpful in our home buying process.
Jozanna A. | Jun 2020
From first impressions, Kristy did a great job introducing herself, her company, and what I should expect during the lender process from start to closing. She was an excellent communicator through text, phone calls and email, and was always responsive and helpful answering our questions very promptly! We would be happy to have her help and services again if we finance another home. Thank you!
Adam B. | Jun 2020
Buying our first home was a great experience with Kristy and her team. They were knowledgeable and professional, and made us feel comfortable with the process. Thank you!
Celia G. | Jun 2020
Kristy was very patient as we made an importation financial decision.
Sean M. | Jun 2020
Kristy was always extremely responsive and attentive to any questions we had (and we had a lot of questions as we are first time home owners). Kristy and her team were very helpful and transparent about everything in real time. I have only good things to say about Kristy. She made everything smooth as possible on closing day as well! I would highly recommend her to anyone searching for a home.
Adam D. | Jun 2020
Kristy really helped us understand the process of buying a home as first time buyers and pros and cons of every scenario. She worked very hard to get us great service!
Faith V. | Jun 2020
First time homebuyers so we didn’t know anything and Kristy walked us through everything step-by-step.
Trey V. | Jun 2020
Kristy is always very helpful and knowledgeable!
Dawn K. | Jun 2020
I feel like all of my questions were answered, and that Kristy took interest in my concerns and questions!
Krystyna T. | May 2020
She is amazing to work with and doesn’t rush you! She’s great at what she does and made buying this house a breezbreeze!
Justin F. | May 2020
The help that we had from Kristy on making certain decisions regarding the loan was absolutely amazing. This process would not have been as smooth and easy if not for Kristy and her team!
Cody H. | May 2020
Kristy was amazing! She was always there if we needed something! Amazing service!
Taylor H. | May 2020
Kristy was extremely polite and patient with us as the process progressed. She never hesitated when we needed help and made sure that we understood everything and this was all accomplished even during the COVID-19 pandemic.
John W. | May 2020
Kristy was so great to work with !! Definitely recommend to use for your loan process ??
Cherie L. | May 2020
Kristy did a great job helping us with our loan. We were first time home buyers and she did well answering all of our questions.
Quentin E. | Apr 2020
Kristy is great to work with. Her customer service skills are fantastic! She is organized and has great communication skills!
Regina T. | Apr 2020
This is our second mortgage with Kristy we have always been very impressed. if we ever need a 3rd moorage we will be back. can't thank her enough for making this process as smooth as possible
Michael K. | Apr 2020
Great communication and always kept us in the loop and updated!
Megan S. | Apr 2020
Kristy made the home loan process so easy and stress free. Communication was great and she kept us in the loop on everything going on with our loan up until our closing. Thank you!
Jacob K. | Apr 2020
It was a worry free experience. I originally went thru another lender and it was so confusing and I wasn’t given the right information. I lost sleep with worry and anxiety. It was very stressful. My realtor suggested I call Kristy. She met with me the same day ,went over everything and said it was going to be ok not to worry! She took care of everything didn’t lose any sleep! Was top notch service! Would highly recommend this lender to anyone and everyone!
Kristina B. | Apr 2020
As a first time home buyer I had no idea how the process worked but Kristy was there every step of the way and explained everything. She was honest and gave great advice along the way. Highly recommend her!
Alissa C. | Apr 2020
Kristy is awesome!! She makes refinancing a mortgage easy and as painless as possible! She’s always super friendly and professional and is always on top of things! I wouldn’t get a home Loan from anyone else!! Thanks!
Jeanna J. | Apr 2020
Kristy is the next! Always available to answer questions. Very knowledgeable, professional, and efficient!
Kimberly K. | Apr 2020
Everything
Derrick C. | Apr 2020
Kristy reached out to us to begin with and was able to answer mybquestion and ease any concern I had about refinancing. I've worked with Kristy several times now and every experience was great and she made it easy!
Jack G. | Apr 2020
Kristy does an excellent job at explaining the details and being proactive with advising about the benefits of refinancing. I’d recommend her to anyone wanting to purchase or refinance a home!
Melissa C. | Apr 2020
We have been clients of Kristy's since we purchased our first home in 2008. She's absolutely amazing to work with, very knowledgable, friendly, gets back to you quickly and helps answer all your questions. Seamless experience every single time!
Lyndsey F. | Apr 2020
Very efficient process and very pleasant person to work with! Best mortgage experience of my lifetime thus far!
Ann L. | Apr 2020
Her knowledge and expertise on refinancing
David R. | Apr 2020
My experience is that Kristy always provides “over the top” experiences for her customers. Very proactive in communication, detail oriented and very accommodating. I would highly recommend Kristy to anyone!
Lisa R. | Apr 2020
no complaints
Scott L. | Apr 2020
Kristy did a great job! She was very helpful in explaining everything! Thank you Kristy!
Philip S. | Mar 2020
Kristy had great communication with us through the entire process. She was extremely accommodating, kind and got the work done very very quickly!
Andrew G. | Mar 2020
Thank you so much for helping us get the best loan & making the process so quick & efficient. You & your team were amazing. Thank you!!
Andrea G. | Mar 2020
Kristy was great - she was proactive and made the process so easy for us!
Jeffrey B. | Mar 2020
Kristy made refinancing an educational, smooth and easy process. She kept us in the loop every step of the way. We would highly recommend Kristy and her team. Thanks Kristy for all your hard work.
Kimberly S. | Mar 2020
Kristy made this so easy to refinance our loan. She went way above expectations. Thank you Kristy for all of your hard work.
Robert S. | Mar 2020
Kristy, Does a great job with my interest in mind.
Linda S. | Mar 2020
It really felt like Kristy took care of everything for us! She kept us updated throughout the process, the site used to upload documents and sign documents was easy to use, and we felt we had very little to worry about. Overall it was a great first time home buying experience.
Jessica S. | Mar 2020
It was a fairly quick and streamlined process. Kristy was very helpful and available to answer questions in a straight-forward manner.
James H. | Mar 2020
Kristy is very helpful and great at communication
Angela B. | Mar 2020
I was a first-time homebuyer and Kristy helped me through every step of the process. She promptly answered my questions and made sure I had all the information I needed.
Tanya K. | Feb 2020
She was a good knowledgeable loan agent
Vrinder M. | Feb 2020
Kristy was organized and knowledgeable. She was easy to work with and had an answer to all of my questions! The process was stress free and fast.
Elizabeth K. | Feb 2020
She was very organized and knowledgeable on the process. Once I got her the financial documents, that was basically it. It was so efficient, I have not even met Kristi in person.
John C. | Feb 2020
Kristy gives great advice and is speedy and helpful throughout refinancing process
Trevor O. | Jan 2020
Very personable and helpful through the entire process. Would definitely recommend to anyone purchasing a home
Christopher M. | Jan 2020
Kristy did a great job answering all of our questions and explaining things thoroughly. She kept on contact with us throughout the entire process and led us step by step through of the process of buying our first home. I would definitely recommend getting in contact with Kristy!
Travis R. | Jan 2020
Kristy was very helpful in walking us through the process as first time home buyers. She answered all of our questions and made the experience so smooth. Thanks for everything you helped us with. Beth and Jake Hudson
Beth H. | Dec 2019
Flexibility with customer schedule.
Michael S. | Dec 2019
Kristy and her team worked very hard in ensuring my mortgage process went smooth. I’m happy in every aspect!
Trevor D. | Oct 2019
Kristy was professional, handle our business very well and met our deadline in closing on our townhouse. She was a very likable professional that I would not hesitate referring my friends to her!
Barry K. | Oct 2019
Kristy was very professional and helpful in finding the individual needs for my sons first home purchase. Her attention to detail is impressive and very comforting during the entire process. The mobile app gave us some issues but Kristy worked through that with ease. Thanks so much for your help!
Christi D. | Oct 2019
Kristy is so friendly and knowledgeable. I would highly recommend Stearns to friends and Family.
Brandon K. | Sep 2019
Kristy made the process of buying our new home so easy, she was informative,and extremely knowledgeable AND sooooo very nice, I consider Kristy a new friend and would encourage anyone looking to buy to pursue her!!!! Thank you again!!!! Carolyn
Carolyn M. | Sep 2019
Kristy was insightful, timely, and provided just the right amount of detail throughout the experience in order to not overwhelm us first-time homebuyers - but we still felt knowledgeable and informed. Loved our time with her, and she'll be right along side us I'm sure on our next home purchase!
Alicia H. | Sep 2019
She was very thorough, and made the process very easy for first time home buyers!
Kent H. | Sep 2019
Everything was explained in a way we could understand.
Brenda V. | Sep 2019
Going into the buying process I didn’t know the ins and outs of the steps needed to purchase a home, Kristy took the time to explain what we were doing and guided us safely through new waters! I would rate Kristy a 5 star service provider, but more importantly definitely someone you can trust !!!!Would wholeheartedly recommend her to anyone purchasing a home!!!!
Eric M. | Sep 2019
Very efficient
James G. | Aug 2019
Kristy took time to explain the process and the details involved. She was responsive and took time to answer questions. I had complete confidence - that's worth so much.
Jean S. | Aug 2019
Kristy came thru on a very short time frame and we didn't miss our initial close date by much. Really appreciated her leading me thru the process.
Catherine G. | Aug 2019
Kristy was a joy to work with during the process of purchasing my first home. She handled all of the details in a timely manner, got to closing on time, and answered all of my questions thoroughly. On top of everything, she went above and beyond my expectations in providing me with a pre-approval when I needed it ASAP. I would not be in the house I am today without her guidance, expertise, and professionalism. Would recommend Kristy to anyone!
Kade O. | Aug 2019
Kristy and staff.
Merlin W. | Aug 2019
Kristy kept us in the loop throughout the entire process. She was accessible and responded quickly with answers to any questions we had. She did a fantastic job!
William B. | Aug 2019
When I first started my journey I honestly had no real hope of actually getting a house. Now thanks to the help I got I have a place I can call home.
Anthony K. | Jul 2019
The level of knowledge and help we were given was outstanding. There were no dumb questions and everything was handled very promptly! Very impressed!
Randall A. | Jul 2019
This was a hard transition for my family; however every step of the way Kristie and her team were there for us. Selling a home and buying a new one is stressful. They took the stress out of the financing piece and made it a smooth transition. She kept me informed throughout the entire process and always returned my calls in a very timely manner. I am grateful for Kristie and her team. Thank you! Dee Figley
Deann F. | Jul 2019
She answered all our questions and made us feel at ease.
Ronald A. | Jul 2019
Overall great experience!
Nicholas D. | Jul 2019
I liked working with Kristy as she is very professional and keeps you updated regularly as you process your loan application all the way through closing. She handled my loan application with ease. I would recommend her to anyone!
Melissa C. | Jun 2019
Kristy is a pleasure to work with. This was my second experience working with her. The latest mortgage process met with a couple of hiccups along the way, but Kristy was on top of things and kept me up-to-date with any changes along the way.
Cheryl H. | Jun 2019
Very professional and responds quickly to inquiries.
Alexander R. | Jun 2019
Very helpful
Kelly R. | May 2019
Thanks Kristy for all your work!
Larry B. | May 2019
Kristy helped make our first home buying process easy and simple. She communicated with us frequently so we always knew what was going on. I would definitely recommend Kristy!
Gabrielle L. | May 2019
Kristy is very professional yet caring and friendly...makes the entire experience enjoyable and easy.
Jennifer G. | May 2019
Kristy is always very thorough and professional. Is responsive to questions and inquiries, and presents good suggestions and options.
Shawn R. | May 2019
Kristy was there for every need and question we had. The process was smooth and pain free, thanks to Kristy’s expertise and hard work!
Matthew G. | May 2019
Kristy was very patient and helpful. The experience was as pleasant as possible. We even closed a week early!!
Patrick D. | May 2019
Kristy didn't beat around the bush and got right to the point with everything. I think it would have been helpful if she communicated timeframe on documents, because most were described as "need asap", but sometimes I would take a week to get back with no issues.
Bradley P. | May 2019
fast and easy
Michael A. | May 2019
Kristy was awesome, friendly, communicative, efficient, etc.!
Frank W. | Apr 2019
Kristy handled our mortgage efficiently, professionally and was very accessible when we needed her to be.
Stephen O. | Apr 2019
Kristy does a great job! She made my refinancing process a very easy pleasant experience. Great communication. She and her team were available for any questions that arose. Highly recommend!
Karen J. | Apr 2019
Kristy was very prompt and always got back to me in a timely manner. I felt like she did a lot of the work for me and tried to make the process as easy as possible for me being a first time home owner.
Amber C. | Mar 2019
Very personalized experience! Much better than dealing with a company who doesn't know you personally. Also, easier to converse in a local setting. A very easy process when you have someone in your corner. Kristy added the knowledgeable and personal service that was needed. I give her high marks in helping us through the process.
David W. | Mar 2019
Kristy was great to work with, she was very efficient and helped us get through all the paperwork needed for the home loan. We had started with another company and were bogged down with all the repeated questions they were asking. It was so refreshing to work with Kristy because of her ability to make the difficult process of navigating a home mortgage.
Jane W. | Mar 2019
Great first time experience thanks to the wonderful help of Kristy and her team.
Jace W. | Mar 2019
Very friendly, responds quickly to questions, very thorough, just all around pleasant person and staff to work with!!
Cristin K. | Feb 2019
Quick, Convenient, handled all aspects of acquiring the loan. Kept us on task for providing required documents. Professional service.
Robert R. | Nov 2018
Kristy and her team made our home buying experience seamless. We were cleared to close in well under 30 days. As stressful as purchasing a home and moving can be, they made sure the loan process was smooth and efficient and something we didn’t have to stress over. Thank you for making this such a positive experience!
Michelle B. | Nov 2018
I always knew ahead of time what to expect because Kristy let me know. She was very available and always answered any emails, texts, or messages VERY promptly. There were some bumps in the process, but she was ALWAYS very reassuring to me and I knew what options I might need to pursue on my end to get the loan approved. Couldn't have asked for a better experience. Thanks Kristy, you ROCK!!
Sandra H. | Nov 2018
Kristy was very helpful with answering any questions that I may have. While we were first time homebuyers, we didn’t really know what we were getting ourselves into. Kristy made the transition almost seamless with her advice and overall knowledge about the process thank you very much Kristy!
Nathaniel V. | Sep 2018
Kristy was fantastic to work with. She made the entire process quick and easy. I was very impressed with how quickly she got back to us and how helpful she was with all of our questions.
James M. | Sep 2018
Kristy made the process easy and stayed in communication with us the whole time.
Jessica S. | Aug 2018
Kristy's follow up and constant communication made my first time home buying experience a breeze! She was very professional and timely getting documents pulled together in time for closing and communicating every step of the process. She also gave me a couple different recommendations for financing options. I am overall very satisfied and would recommend Kristy to anyone in the market to buy a home!
Michael W. | Aug 2018
Kristy was such a pleasure to work; she made the stressful process of a home loan so much easier. I would definitely suggest anyone looking for a home loan to give Kristy a call. Thanks again
Susan L. | Aug 2018
Kristy was very thorough while walking me through all the mortgage terminology and lingo. She was available evenings and weekends to answer questions. I appreciate her dedication and customer service.
Sarah T. | Jul 2018
Great friendly service. Nice to have somebody actually answer the phone rather than having to press 10 options on an automated system after waiting on hold for 15 minutes. Very personal service with competitive rates. Great overall experience very satisfied.
Wade H. | Jul 2018
Kristy was very helpful, knowledgeable, and communicated to us regularly. We would use her again in the future should the need ever arise.
Troy T. | Jul 2018
Kristy was awesome to work with. She was very patient and kind. I had a long journey to find the right place. I sent her a lot of inquiries and she handled each one in a very timely fashion, never making me feel like I was a bother. She sat down with me and explained all my options. She listened to me and made the entire process seamless. I loved working with Kristy!!
Cassie V. | Jul 2018
Very pleasant to work with
Trent O. | Jul 2018
Easy to talk to, would explain every little question I had, and made the scary paperwork and all the legal jargon less intimidating. Overall a wonderful person and will do absolutely everything to help you.
Adam M. | Jul 2018
Kristy did an outstanding job of providing me with a variety of financial options regarding my mortgage that were strategized to fit my individual needs. She was readily available in person as well as by phone or email to provide ongoing advice and answer questions. I appreciated her getting to know me as well and know we will enjoy an ongoing friendship! Sincerely, Mary Hackbarth
Mary H. | Jul 2018
Everything was smooth and went as planned.
Brian A. | Jun 2018
Everything went smoothly and you always got back to me very quickly.
Mollie H. | Jun 2018
Kristy was great at answering my questions and making the process pretty stress free. I was referred to her from my realtor, after I had told the realtor that the loan officer that I was working with was not doing a good job of helping me understand how the process works. I'm very glad I switched.
Scott M. | Jun 2018
The time spent working with me in off hours really helped me along with the process. I appreciated the communication to keep me informed of what was occurring as we moved through the process.
Timothy H. | May 2018
I was a first time Homebuyer and Kristy was so patient and made sure to explain everything to me in detail. She was always quick to respond to my calls and e-mails. Kristy made buying a home an easy process. I will reccomend my friends and family to her!
Paige D. | May 2018
She is honestly,greeting,respectfully,and she do her jobs confidence and excellent experience for us.Thanks
San M. | May 2018
It was a nice person.
Jose A. | May 2018
I had a great experience purchasing my townhome and will definitely tell all my friends! Kristy Morrisey was wonderful, so kind and considerate and was always there to help. Thank you!
Mary H. - Waukee, IA | Jun 2023
Kristy was very knowledgeable, gave us multiple options, explained things as much or as little as we needed and was always very prompt to respond- whether via email, call, or text. I could not be happier with the service provided!
Claire O. | Apr 2018
Because Kristy is the best at servicing your needs throughout the process.
James M. - Ankeny, IA | Jun 2023
Kristy always did everything to help me with all questions and anything I needed!
Katie H. - Pleasant Hill, IA | Oct 2023
Application to loan approval in just about 1 week! Smooth and easy process meant no stress for us. Kristy and her team made everything a breeze!
Thomas C. | Apr 2018
everyone was friendly and helpful
Sarah S. - Des Moines, IA | Aug 2022
Kristy was easy to work with
Frank P. - Ankeny, IA | Feb 2023
Easy to talk to, responds quickly, and has no problem explaining things to make sure everyone understands.
Benjamin B. - Polk City, IA | Jun 2023
Kristy was so kind and easy to work with.
Kaylee B. - Ankeny, IA | Jul 2023
Kristy Morrissey is amazing to work with.
Alex D. - Ames, IA | Oct 2023
Kristy made it easy and took all the stress off of the mortgage process. She kept me informed as I conducted my business travel across the United States and closed on time. Would highly recommend her if you are looking to purchase a new home.
Shawn S. | Apr 2018
I received terrific customer service
James M. - Des Moines, IA | Jun 2022
Good experience and excellent customer service.
Jennifer W. - Jarrell, TX | Aug 2022
They were very easy to work with. Most everything was done by computer and we closed within 3 weeks
Travis H. - Polk City, IA | Sep 2022
Awesome experience. Very professional
Michael A. - Ankeny, IA | Dec 2022
Kristy is awesome and willing to help whenever.
Austin H. - Ames, IA | Feb 2023
Everything about the process went very smooth. The consultation for which loan was best for us was a game changer.
Zachary M. - Ankeny, IA | Mar 2023
Great customer service, very helpful and quick to respond.
Rachelle P. - Askov, MN | Apr 2023
Our agent and her team were outstanding.
Kristin S. - Ankeny, IA | May 2023
Easy, quick and very knowledgeable
Tonya S. - Ankeny, IA | Jun 2023
They were awesome! Highly organized, informative all the way thru the process, made everything streamlined. I couldn’t be happier with their service!
Jo Ann G. - Ankeny, IA | Jul 2023
I thought Kristy did an awesome job!
Collin R. - East Village, IA | Sep 2023
They went beyond what most people would do. Loved working with Kristy, extremely helpful and kept in contact with us thru-out the process..
David Y. - Ames, IA | Oct 2023
Kristy and her team were vary easy to work with and they were will and able to answer any and all questions as soon as possible. We felt very well supported through our whole process.
Maxwell B. | Mar 2018
I am highly satisfied with the suggestions and consultations Provided by Kristy Morrissey and team and help get an affordable rate and loan
Ratindra S. - West Des Moines, IA | May 2022
Kristy made the process very easy and explained things along the way. I was referred to her by a client, and have already passed her name along to another first time homebuyer.
Rachel S. - Norwalk, IA | Jun 2022
They are good with communication and people and helping them out
Nicholas A. - Ankeny, IA | Jul 2022
Our Mortgage Officer was incredible!
Mikayla B. - Omaha, NE | Aug 2022
Communication was quick and easy!
Chianne M. - Des Moines, IA | Sep 2022
Hassle Free, Quick to reply, detailed responses, always kept me informed, made sure to get the best value for the price.
Sean L. - Des Moines, IA | Oct 2022
Easy to work with. Kristy is great!
Brandon L. - Ankeny, IA | Nov 2022
Easy process start to finish.
Kimberly W. - Ankeny, IA | Dec 2022
Kristy and her team were an amazing help to us in our home buying process
Emma B. - Ankeny, IA | Feb 2023
Kristy and the whole team were very helpful through the process and made the whole process easy and stress free
Taylor P. - Ankeny, IA | Mar 2023
Kristy did a fantastic job at helping me throughout the whole process!
Brianna J. - Ames, IA | Apr 2023
Super easy process and it was never overwhelming!
Kacey J. - Des Moines, IA | May 2023
Kristy was amazing to work with
Jacob M. - Des Moines, IA | Jun 2023
Great service and great rates
Nolan A. - Waukee, IA | Jul 2023
I received a lot of needed assistance throughout the loan process.
Barry S. - Cheyenne, WY | Aug 2023
Kristy was very knowledgeable and responded to questions and concerns very quickly and thoroughly.
Riley O. - Ankeny, IA | Sep 2023
The services are exactly what I want out of a company. I appreciated Kristy showing up to closing and walking us through the process and having some of the leg work for what room we''re in, paperwork necessary, etc. already taken care of.
Matthew S. - Des Moines, IA | Oct 2023