What people are saying... What people are saying... Back to profile
Close in less than 30 days. Amazing!
Kristy R. - Phoenix, AZ | Aug 2021
Did an excellent job but some of the document requests duplicated prior requests and information we provided.
David K. - Littleton, CO | Aug 2021
Kym was easy to work with and made completing our refinance extremely easy.
Christopher B. - Aurora, CO | Aug 2021
Kym Poladsky was great to work with!
Laura J. - Dillon, CO | Aug 2021
They came highly recommended by a friend.
Cheryl C. - Denver, CO | Jul 2021
Great service! Prompt and professional!
Shawn S. - Centennial, CO | Jul 2021
Professionalism, communication and personable
Cheryl Y. - Denver, CO | Jul 2021
Kym Poladsky and Micah Berkowitz were very friendly and helpful throughout the process. They broke things down for me and made everything as easy as possible.
Kelli M. - Denver, CO | Jul 2021
Had a very complicated refi they worked threw all the problems
Scott M. - Commerce City, CO | Jun 2021
Good service, knowledgeable people
Richard V. - Denver, CO | Apr 2021
The process was fairly straight forward.
George M. - Centennial, CO | Apr 2021
They delivered the loan and rate they said they would in the timeframe requested (which was a tight timeline)
Brian M. - Denver, CO | Apr 2021
Kym did a great job answering our questions and guiding us through the process
Jared S. | Mar 2021
Kym and her team were diligent and responsive and superior in the terms we were offered versus competitors
Karen S. | Mar 2021
nice working experience with Guaranteed Rate
Tian L. | Mar 2021
Kym Poladsky is a pleasure to work with! She is extremely responsive and knowledgeable.
Eric D. | Feb 2021
We love working with Kym, very professional and timely.
Susan P. | Nov 2020
Customer service and professionalism was over the top , given the challenges of doing a re-finance during Covid 19 pandemic.
Douglas K. | Feb 2021
Smooth process. I got exactly what I was promised.
Mirna C. | Oct 2020
Kym, our agent, made the whole process very clear to my wife and I as 1st time home buyers.
Peter C. | Nov 2020
Kym was great to work with. And a good Interest rate also.
Ronald W. | Oct 2020
Efficient, clear with communication, easy process to follow.
Gregory B. | Nov 2020
friendly and prompt service, and a fantastic product!
Mitchell C. | Jan 2021
Prompt, friendly and willing to assist at every turn.
Elisa R. | Aug 2020
Quick response times and ability to offer the type of loan options we needed.
Krisha B. | Sep 2020
Great service - great rate - easy to use and very efficient!
Mark H. | Oct 2020
I have worked with them for 3 loans now (a home purchase and 2 refinances) and have always found them helpful, responsive, and thorough.
Melissa B. | Nov 2020
Great people, easy to work with, and they stayed on top of everything! They made sure I was completely informed throughout the entire process.
Amy B. | Jan 2021
Everyone was on top of everything that needed to be done and were great at communicating with us throughout the process.
Kathryn H. | Aug 2020
Kym was great to work with! Everything was communicated clearly and in a timely manner. With no home buying experience, she walked us through the ins and outs of the whole process and educated us at every step.
Gregory M. | Sep 2020
Great service, reliability and clarity of what’s need, when and why. Kym is great to work with.
Alexandre G. | Oct 2020
Because your company is awesome to work with.
Gloria C. | Jan 2021
Kym Is the best and will work hard to get the job done
Joseph R. | Jul 2020
great market knowledge, quick execution, excellent communication, easy to understand web portal and process.
John M. | Jul 2020
I have been working with Kym for 9 years. She is always willing to help and educate. Even if we do not move forward with a loan. She is the best!
Kristy R. | Jul 2020
Kym and her team were great
Amanda C. | Jul 2020
I really liked Kym and they way she kept me informed.
Joshua A. | Jul 2020
I have worked with Guaranteed Rate on two separate projects. Kym and her associates are professional and pleasant to work with.
Jason B. | Jul 2020
Great rate and customer service.
Erika L. | Jun 2020
Because Kym was great to work with
Stephen L. | Jun 2020
Great service. Only knock was at times it was difficult to know where things were in the process.
Joshua H. | May 2020
Fast, friendly and overall great service!
Anna V. | May 2020
Great service from start to finish, everything is very fast, reliable, clear, helpful
Roni M. | May 2020
I’ve had a very pleasant experience both times of gotten funding from you all.
Sarah J. | May 2020
Kym and her team are great!
Yosef H. | May 2020
Kym was very prompt and responsive and answered all my questions.
Deborah H. | Apr 2020
Very helpful, knowledgeable, and courteous. I trusted Kym, my lender, throughout the entire process.
Katherine T. | Apr 2020
Kym and her staff were there to assist us along each step of the process. Never once did we feel like we were alone.
Eric D. | Apr 2020
The team was quick, responsive, and friendly. They got us closed early, were always available to contact (thanks kym we heart you), and celebrated our new home purchase :)
Caitlin H. | Mar 2020
Working with Kym and team is always easy and a pleasure.
Brian K. | Feb 2020
Working with Kym is the best!
Adam T. | Feb 2020
Prompt, courteous and efficient customer service
Kerry T. | Feb 2020
Excellent, timely and diligent service
William S. | Feb 2020
So easy and quick and of course the best interest rate I have found
Alison W. | Jan 2020
Outstanding, personalized service.
Dan N. | Nov 2019
Everyone I worked with made my first home purchase very easy.
Julie G. | Dec 2019
They were great through the entire process of the re-fi and explained everything to us.
Gerald B. | Oct 2019
They were very responsive and got us the best rate out there and we're willing to really work with us to get the right package
William T. | Oct 2019
Friends and family confirmed. Peace of mind.
Edward N. | Sep 2019
Kym Poladsky is amazing! She was very thorough and made us feel comfortable buying our first home. I will definitely be recommending her to my friends and family. Thanks!
Katherine S. | August 2019
Kym and her team were professional and supported every question. Also the closing was so easy I would never work with anyone else.
Jessica C. | July 2019
We found and bought the home of our dreams, and we absolutely couldn't have done it without Kym Poladsky and Lynsey Baker. Kym and Lynsey were available and helpful every step of the way and explained everything so well. Kym helped us begin the process as first time home owners. She walked us through the entire process, including all of the costs that may arise, during our first phone call. She provided an excel spreadsheet that I could easily update to fit each scenario and price point (I'm an engineer so I loved that!). Once we got to closing I literally had no questions on the Closing Disclosure since it all matched what Kym had prepared us for months in advance. That says a lot!! Thank you guys so much. We'll always appreciate how easy you made the entire process, and we are so excited to be homeowners!
Sarah T. | July 2019
Kym was very easy to work with, she was easy to get a hold of and has strong communication skills.
Andrew F. | June 2019
Very efficient. Everything done in a timely fashion.
Linda S. | April 2019
This was the first time in my life I went through a mortgage process, and you made it very clear and easy to understand, I really appreciate all the help you gave me along the way!
Rono M. | February 2019
Getting a loan in general is not an easy thing to do. My file isn't exactly simple either, with multiple income streams and things that require more than a simple W-2/1040 filing. Kym and her team worked their tails off to get our loan funded so my wife and I could close on our dream house. Thanks!
Christian L. | October 2018
Kym Poladsky and her staff were very professional and helpful.
Kerry T. | Sept. 2018
Kym and her team made the process clear to me. They made uploading documents easy, and sent me reminders to keep me on time for an early close.
Jason B. | August 2018
Kym was wonderful! She made the entire experience easy! Thanks!
Evan P. | September 2018
Kym was a joy to work with, did a great job explaining everything and making us comfortable with the process. I would highly recommend her to friends and family!
Martin H. - August | 2018
It was a very smooth process and they were there to help, whatever I needed.
Barbara D. - July | 2018
Kym and her team were a delight to work with. Questions and concerns were addressed in a timely fashion. They kept us up to date with all pertinent information. This was the second home I bought using Kym's team and the next one, probably 5 years from now, I will use them again. Absolutely the best service.
Andre T. | July, 2018
Kym and Lynsey were great to work with and answered questions in a timely manner. Very professional and a virtually stress free process.
Roxanne G. | June 2018
Kym & her team were wonderful to work with. They clearly explained every step of the process and patiently answered our numerous questions. Uploading personal documents was very simple and the team responded quickly whenever we had an inquiry.
Phillip C. | June 2018
Kym and Lynsey were great to work with! They made sure I was kept up to date and were great on explaining the process to me. They both went above and beyond to make sure that I was able to get my loan and secure my first home!
Tony Y. - Denver, CO | APR 2017
Kym Poladsky was amazing. She made everything go seamlessly. As a first time home buyer, she made sure to explain everything and answer all of my questions. I would recommend her to anyone.
Michelle G. - Arvada, CO | FEB 2018
My loan officer Kym Poladzsky was very helpful and kept me in the loop on everything going on with the process. There were some hiccups throughout the process that was no fault of Guaranteed Rate but she worked diligently to get the closing finished as soon as she could. Would definitely recommend Kym and Guaranteed Rate for mortgage loans to anyone I know looking to buy.
Stephen H. - Englewood, CO | OCT 2017
Kym Poladsky and her team were great. The process was very easy throughout the entire experience.
Michael T. - Denver, CO | Sep 2017
Kym and her team were super helpful and were always available to answer my questions and make this as smooth as possible. It was also the first time my loan was approved and funded well in advance of closing and I had no stress at all.
Marissa H. - Lakewood, CO | OCT 2017
My loan officer was excellent. A lesser person would not have been successful in obtaining our loan in the time available.
Mark L. - 6/21/2016
I am so grateful to Kym Poladsky and her team for their hard work and dedication in making my loan process as seamless as possible. Coming from overseas, our situation was a bit unique - however, Kym's expertise helped us anticipate every question and prepare accordingly to keep the process on track. Kym was extremely responsive, knowledgeable and optimistic throughout. I appreciate her time and patience in answering every question - I know she's very busy with lots of clients, but she always made us feel like a priority. Thanks for everything, Kym!
Kristina T. – Centennial, CO | AUG 2015
"I think our loan officer, Kym Poladsky, is 95% of the reason behind all high marks. She was exceptional, informative, incredibly responsive, and never seemed to lose patience with our unending questions. We prefer dealing with a company that has a local office as Guaranteed Rate does. It was also super convenient to have the electronic option to be able to provide one-off's to complete the process. I would definately use and recommend Kym and Guaranteed Rate!"
Nikki, S. / Denver, Co. -- 3/ 2013
"Kym Poladsky and Rick Mendenhall (and everyone else) were awesome and quickly returned my many phone calls to help me through the process. I'm very satisfied with the service and the rate/cost of the two loans obtained. Guaranteed rate saved me almost $5000 compared to the broker I almost went with (MegaStar) and everyone was very friendly, professional and helpful."
Mark C. -- Littleton, Co. -- 5/ 2013