What people are saying... What people are saying... Back to profile
This was a very smooth process.
Jessica G. - Lynn, MA | May 2021
Lesley was great to work with; her whole team was responsive and helpful.
Jonathan M. - Wilmington, MA | May 2021
Easy to use and good service
David F. - Andover, MA | May 2021
great service from loan officer and loan coordinator
Andrew C. - Wayland, MA | Apr 2021
They had the best rate, and worked closely with us to navigate complications.
Ty T. - Arlington, MA | Apr 2021
Lesley and her team were wonderful !
Aurelien B. - Boston, MA | Apr 2021
Lesley and her team were great to work with
Michael D. - Wayland, MA | Apr 2021
Lesley Santini has been great to work with.
Glenys H. | Mar 2021
Everyone was responsive and Lesley went above an beyond to help close as soon as possible.
Stephanie P. - Cambridge, MA | Apr 2021
Very helpful and responsive
Dennis R. | Mar 2021
Lesley Santini Ryan and her team were spectacular!! This was the smoothest procedure I have ever experienced! Lesley and her team deserve a “12”!! I have already been telling friends about how attentive and responsive she has been throughout this whole process.
Jonathan L. | Mar 2021
Lesley Ryan was on top of everything
Jaime B. | Mar 2021
They make the process easy, are proactive about reaching out to me with new opportunities
Michael S. | Mar 2021
Lesley and her associates helped make the refinancing process seamless
Crystal L. | Mar 2021
The entire document process went smoothly and seamlessly. My load officer, Lesley Santini, is very knowledgeable, always reachable, answered all my questions, and easy to work with.
Ronald K. | Mar 2021
it was a smooth process and the team was very responsive.
Stephen M. | Feb 2021
I gave this rating because of how helpful Leslie Santini and Jason Maille were. They made this process move very smoothly.
Richard M. | Feb 2021
Extremely professional, timely and clear communication
Mahasweta G. | Feb 2021
Trustful, transparency, technology
Ricardo T. | Oct 2020
Excellent experience. The people who worked on my refi were the best.
Janice R. | Feb 2021
Lesley Santini is wonderful!
Shayne G. | Aug 2020
The staff was very friendly and always replied promptly. As first-time homebuyers, it was very reassuring to feel that we were being taken care of.
Erin F. | Oct 2020
Very responsive, digital approach
Liran E. | Nov 2020
Lesley Santini is very professional and efficient.
Charles F. | Dec 2020
Great service by Lesley, Crystal and the whole team.
Vasil V. | Aug 2020
Extremely easy to use and everyone was very helpful.
Kaitlyn M. | Sep 2020
Efficient. Creative problem solvers. Thorough. Detailed. Best rate ever!!
Joanne Linowes A. | Oct 2020
Good communication, easy process, very competitive rates.
Christopher M. | Nov 2020
They were fast, efficient, and thorough
Kristen G. | Dec 2020
Speed, low APR and fees; efficient online portal
Matthew B. | Aug 2020
Our team was incredibly responsive - we got the best interest rate our RE lawyer has EVER seen in his career. The online platform was super easy to use and signing document online was seamless and quick. Overall entire process was painless.
Kelly K. | Sep 2020
Leslie and team were great!
Kristen F. | Oct 2020
Constant support and fast answers to questions.
Anthony D. | Nov 2020
Awesome team! Quick to respond, clear directions and responses, and always available for questions!
Corinne R. | Dec 2020
very easy process and everyone was very helpful and timely
Nancy A. | Jan 2021
My refinancing went very smoothly and the people were great. I also got a great APR
Margarita D. | Jul 2020
Very streamlined and easy process.
Gregory M. | Jun 2020
Lesley was fantastic to work with and guided us through every step to selling/buying our new home. She helped eliminate some of the stress that comes from moving.
Crystal L. | Jun 2020
Communication throughout the process was excellent, made it easy to understand and stay informed.
James H. | Jun 2020
It was really good with great support from Lesley Santini. However it felt a bit choppy in terms of getting things completed mainly due to covid.
Francis M. | May 2020
The team did a great job!! The process was smooth and they kept me updated every step of the way! I felt like they really care about me!
Maureen H. | Apr 2020
really responsive, very easy to work with
Samantha T. | May 2020
The loan officer was great to work with
Rugo S. | Apr 2020
Customer service and response time
Robert A. | Apr 2020
Prompt, detailed, easy to follow instructions.
Nicholas C. | Mar 2020
Efficient, professional, and most importantly extremely prompt responsiveness.
Ryan C. | Mar 2020
They were efficient, accessible and worked hard to get you the best loan terms possible at the time. Their new system, through the website and apps, for acquiring all the information, documents needed and e-signing for the complete loan application made it so much easier and fast.
DERICK V. | Feb 2020