What people are saying... What people are saying... Back to profile
Great communication, smooth process, and quicker than other lenders I have dealt with in the past.
Peter C. - San Diego, CA | Apr 2022
it was a very smooth process with clear expectations and handoffs
Laurie T. - Brooklyn, NY | Apr 2022
Competitive rates, excellent communication.
Luis Z. - Lakewood, CO | Apr 2022
Everyone on the team was awesome to work with.
Andrew O. - Kapolei, HI | Apr 2022
Total professionals all the way. Never left me hanging when I had a concern/issue. Transparency. Kept me informed and engaged in whole process.
Raymond R. - Corona, CA | Mar 2022
Marsha Gandy was amazing! she knows what shes doing!
Anthony T. - Boca Raton, FL | Mar 2022
Marsha & her team are very responsive & extremely helpful.
Robert H. - Park Ridge, IL | Mar 2022
Good service and turnaround time
Carolyn J. - Seattle, WA | Mar 2022
Low interest rates, great communication
Luis Z. - Lakewood, CO | Feb 2022
Marsha Gandy's team is fantastic.
Richard L. - Germantown, TN | Feb 2022
Marsha has a great team behind her. They were always helpful and informative through this entire process. Always returned my phone calls.
David R. - Yonkers, NY | Feb 2022
Our experience was nothing short of excellent - the team was efficient, extremely knowledgeable, and facilitated the smoothest possible process for us.
Emily R. - West Palm Beach, FL | Feb 2022
Remarkable service by the entire team.
Demetric F. - Greenacres, FL | Jan 2022
The whole team was great from the start. The process was quick and painless and they have been there to answer every question I had
Glenn S. - Delray Beach, FL | Dec 2021
Marsha and her team provide impeccable service.
Constance M. - Palm Beach Gardens, FL | Dec 2021
They make the process easy and keep things moving.
Pamela M. - Delray Beach, FL | Dec 2021
You stayed on top of everything
Paulette S. - Palm Beach Gardens, FL | Dec 2021
Well coordinated through the notary signing.
Matthew M. - Catawba, VA | Dec 2021
Speedy transaction and quick responses to questions
Hector G. - Palm Beach Gardens, FL | Nov 2021
great communication and very organized team to work with!
Ellen W. - San Francisco, CA | Nov 2021
Was able to get our mortgage done at a great rate.
Gary S. - Levittown, NY | Nov 2021
Marsha Gandy was exceptional. She was extremely knowledgeable and responsive. Her team was great as well.
Robert H. - Park Ridge, IL | Oct 2021
Overall satisfying experience - Marsha and team were helpful, diligent, and responsive.
Eric P. - Delray Beach, FL | Oct 2021
I have used Guaranteed Rate twice now and have had a pleasant experience both times.
Steven H. - Kingsland, GA | Oct 2021
ease of use, efficient, good rates
Deepa S. - Milpitas, CA | Oct 2021
Guaranteed was able to negotiate the quirks and preferences of the industry well
Sierd T. - Media, PA | Oct 2021
Made it easy and were great to work with
Jeffrey R. - Huntington, NY | Oct 2021
Great service, great people, great process.
Vernon S. - Miramar, FL | Oct 2021
Great service and communication along the way of getting the financing for our purchase!
Brett J. - Carmichael, CA | Oct 2021
Marsha Gandy and her staff/team are excellent. They are professional, most helpful and unbelievably patient. It was a pleasure working with all of them, especially Marsha.
Ann P. - Margate, FL | Sep 2021
Everyone went above and beyond for me
John P. - Dyer, IN | Sep 2021
I gave this rating based upon the services I’ve received, as well as my interaction with Marsha Gandy, Pat Mandara and the entire team.
Michael R. - Boca Raton, FL | Sep 2021
Marsha and her team guided us through the process and were there for us each step of the way.
Sergio B. - Pembroke Pines, FL | Sep 2021
It was straight forward and painless. If there was anything that I didn not understand, and there were a few, it was immediately addressed and clearly explained to me.
Michael H. - Gibsonville, NC | Aug 2021
Because they were right on top of things with timing,answering my calls,only positive things to say about the group I got working on my home loan.
Mario C. - Villa Rica, GA | Aug 2021
They handled 4 property refinance applications at the same time.
Michael J. - Milton, VT | Aug 2021
I was refinancing 4 properties and they handled it very well
Michael J. - Milton, VT | Aug 2021
The team to care in addressing concerns and needs. Their follow through and follow up was timely.
T'Naia F. - Accokeek, MD | Aug 2021
The team at guaranteed rate were fantastic. Every single member of the team was very friendly, they were very clear, streamlined the entire process, and responded immediately to any question or concern.
Anthony F. - Wellington, FL | Aug 2021
Marsha Gandy was excellent in providing service
Michael L. - Miramar Beach, FL | Aug 2021
The whole experience from my first phone call through my closing was friendly, personal, efficient and easy. I love that when I called I always got a person on the phone who knew me. I would definitely recommend Guaranteed Rate!
Maureen L. - Jupiter Fl, FL | Aug 2021
Marsha and her team as always very proficient and professional.
Frank M. - Point Pleassant, NJ | Jul 2021
responsive and easy to work with
Carly B. - Bend, OR | Jul 2021
This was made a very easy process by Marsha and her team. Everyone kept us informed and were always very helpful.
Patricia P. - Ormond Beach, FL | Jul 2021
They were resposive and professional.
Jianny A. - Delray Beach, FL | Jul 2021
Overall satisfaction with all matters.
Amir L. - Aventura, FL | Jul 2021
solid. closed on time promised.
Paul M. - Boca Raton, FL | Jul 2021
excellent and transparent service
Svetlana J. - Miami, FL | Jul 2021
Marsha & team are amazing!
Elizabeth S. - Delray Beach, FL | Jul 2021
Great communication, customer service and very knowledgeable
Helen S. - Delray Beach, FL | Jul 2021
They were fast and efficient. Also everything was online and streamlined.
Christopher B. - Redding, CA | Jul 2021
We did three houses in three months we have a lot experience together
Dominick A. - Cypress, TX | Jun 2021
Because they helped out so much
Jordyn S. - Lake Worth, FL | Jul 2021
Incredibly seamless process with great communication. Very pleased!
Joren K. - Duluth, MN | Jun 2021
Not why, who: Marsha, Ida and team. They are just great!
Claudio R. - Boston, MA | Jun 2021
Excellent service, response time, thorough explanations when needed. Patricia Mandara is fantastic, and was very helpful any time I needed additional info, or to send more info.
Edward T. - Coventry, RI | Jun 2021
The loan process was smooth and painless
Batia K. - Nashville, TN | Jun 2021
Whenever we reached a hurdle in the process they were there with a swift response.
Robert R. - Coral Springs, FL | Jun 2021
They really helped me understand this complicated process and answered all of my questions. Getting a mortgage is tricky but they guided me through it.
Tara H. - Boynton Beach, FL | Jun 2021
clear communications of requirements
Ted C. - Costa Mesa, CA | Jun 2021
Everything was as scheduled, no surprises.
Ann A. - Charlotte, NC | Jun 2021
The ladies were very professional and knowledgeable which made each stage of the process move smoothly. Thanks ladies ??
Elaine R. - Deerfield Beach, FL | Jun 2021
Excellent digital systems and whole team is responsive to email.
Daniel B. - Bend, OR | Jun 2021
Marsha, Kalinda, Ida and Byron made the entire process smooth and easy. And we had sure major scheduling problems come up on our end and they got us to and through closing ahead of schedule to maintain our lock. Awesome job!
Todd P. - Pompano Beach, FL | May 2021
I appreciate the quick and clear communication with the team and the flexibility to reach out via email and text as well. The team is kind, patience and personable which I highly appreciate.
Martha L. - Jacksonville, FL | May 2021
Their professionalism and efficiency!
Jorge R. - Tamarac, FL | May 2021
The timely and seamless communication by all team members throughout the loan process.
Jona L. - Charlotte, NC | May 2021
excellent customer service. Very fast and reliable
Gary M. - Lake Mary, FL | Apr 2021
Marsha and her team get things done quickly and the process was smooth. I would use them again.
John P. - Boynton Beach, FL | Apr 2021
i had absolutely no issues when dealing with you guys.
Taylor S. - Boca Raton, FL | Apr 2021
Good communication and understanding of our needs.
Rashda K. - Boca Raton, FL | Apr 2021
amazing team at Guaranteed Rate to help with every need
Zachary D. - Coconut Creek, FL | Apr 2021
Marsha Gandy went above and beyond to help us throughout the entire process and realize our dream. Her team was diligent with follow up and made us feel that we were taken care of and in good hands.
Kimberly G. - West Palm Beach, FL | Apr 2021
They were very responsive and followed up frequently.
Marc O. - Lake Park, FL | Apr 2021
Dependable with good follow-through
Paul M. - Monte Sereno, CA | Apr 2021
Excellent and timely service
Steven S. | Mar 2021
The team handling our refinancing was extremely helpful, responsive and knowledgeable about the process
Victor S. | Mar 2021
Excellent service and consistent, clear communication.
Peter B. | Mar 2021
Excellent communication and response time, and quick closing with minimal paperwork requests.
Robert K. | Mar 2021
efficiency and ease of he process.
George P. | Mar 2021
They were very helpful and responsive throughout the whole process.
Thomas D. | Mar 2021
The team there is wonderful even with nutty clients like me.
Richard O. | Mar 2021
Very organized streamlined process. Most everything done on line
Frank W. | Mar 2021
Easy and simple process with great communication
Christopher M. | Mar 2021
excellent customer service
Carlo C. | Mar 2021
Throughout all of my interactions with the Guaranteed Rate team, everyone was professional, savvy, kind, concerned with attention to detail, and willing to answer all of my questions (even if they were "newbie" questions)
Skyler M. | Mar 2021
Outstanding communication and service throughout the entire process.
James W. | Mar 2021
Knowledgeable members of the Guaranteed Rate team. Guide you through the process making you feel that you are valued as a client.
Ronald P. | Mar 2021
Very well structured loan application process and excellent communication.
Charles A. | Feb 2021
Very professional very polite. Everyone is so courteous and prompt on all return calls
Elizabeth F. | Feb 2021
Very experienced staff, efficient process
Sierd T. | Feb 2021
No issues, good communication
Alexander S. | Feb 2021
Marsha and her team were amazing and worked together seamlessly allowing us to close in less thank four weeks
Ziad E. | Feb 2021
Have used twice and each time they have been amazing
Christopher O. | Feb 2021
The team did everything they could to close on closing date regardless of unforseen last minute setbacks
NAVA A. | Sep 2020
Customer service is outstanding.
Pamela B. | Feb 2021
They were very easy to work with, professional, and made the loan process understandable.
Anthony S. | Sep 2020
Excellent customer service and easy process.
Thomas M. | Dec 2020
The Guaranteed Rate team is very professional and provided all the necessary information and guidance.
Yessica C. | Sep 2020
Generally, good execution and an automated process.
Paul M. | Dec 2020
Excellent dedication and professionalism
Lavon S. | Sep 2020
Very responsive and thorough service.
Peter B. | Sep 2020
Everyone who we worked with was very quick and professional. They made the whole process as easy as possible and I would recommend them to anyone!
Bailey G. | Oct 2020
easy to work with and quick to respond to all questions.
Samantha H. | Nov 2020
Great rate, great communication, and simple process
Brittany B. | Sep 2020
Focused, knowledgeable and friendly staff and quick response time. All of our questions were quickly addressed
Paul S. | Oct 2020
They provide the support required during the whole process. Thank you!
Nikhilkumar S. | Nov 2020
They are very attentive to our concerns and questions.
ADAM B. | Dec 2020
So supporting and quick in responding to any and all inquiries.
Stacy G. | Jan 2021
They worked swiftly, communicated regularly, provided a competitive interest rate, and the entire team was extremely professional.
Rochelle N. | Sep 2020
Marsha and her crew walked me step by step through the process and there were no surprises.
Katiria S. | Oct 2020
excellent support, fast answer
Jose T. | Nov 2020
Good people, great rates and easy to use website
Donald G. | Dec 2020
Lots of communication throughout the process.
Deborah L. | Jan 2021
Marsha was terrific. Very customer focused. I also appreciated that everything was electronic in terms of documentation and signatires.
William S. | Sep 2020
Excellent customer service.
Laura T. | Nov 2020
Extremely efficient, very competitive rate, and great communication
Patrick R. | Dec 2020
Detail oriented, very professional, prompt action and service
Michelle S. | Jan 2021
Prompt efficient service. Great rate
Amy C. | Sep 2020
Marsha and her team are amazing!!!
Samantha B. | Oct 2020
Excellent service from the entire Marsha Gandy Team
Douglas C. | Nov 2020
They are efficient, timely, and make it a seemless process.
Holly G. | Dec 2020
Easy to complete and lots of communication
Garrett W. | Jan 2021
The whole team was always responsive, helpful and a pleasure to work with
Rachael K. | Sep 2020
Service and communication were outstanding.
Brian G. | Oct 2020
Excellent customer service. Efficiency and responsive.
Aldene T. | Nov 2020
Marsha & team are very easy to work with and super responsive.
Carly B. | Dec 2020
Good rate and loan process. Prior history of same.
Alexander S. | Jan 2021
Efficient and responsive team that helped me tremendously! They are friendly and professional and got me closed in less than 3 weeks!
Stacy M. | Aug 2020
Very professional, detail oriented, organized team
Clinton T. | Sep 2020
Marsha Gandy and her entire staff are professional, and dedicated to assisting their clients.
Charles L. | Oct 2020
Very professional, helpful, knowledgeable.
Sandra A. | Nov 2020
I gave them a 10 because they were so professional and very helpful throughout the whole process. Great team!
Miguel M. | Dec 2020
Very professional and readily available whenever I needed guidance with portions of the process, making the process that much smoother.
Frank G. | Jan 2021
Everything went very smoothly.
Kenneth M. | Aug 2020
Marsha and the entire team was very professional, thorough, and responsive.
Sean H. | Sep 2020
Professional, fast, courteous service
Sherri C. | Oct 2020
They were extremely helpful and patient with this old lady
Lea A. | Nov 2020
They kept me totally informed during the process.
Arlene L. | Dec 2020
Everyone very easy to work with, prompt and professional.
Sophia B. | Jan 2021
Marsha is a true joy to work with.
Peter G. | Aug 2020
They have an attentive team that keeps you informed and explains very thing step by step.
Lisa B. | Sep 2020
Have worked with them several times, always great service and result
Howard R. | Oct 2020
The process was very smooth
Alan S. | Nov 2020
Very supportive and attentive all along the way. Most of the progress was done digitally streamlining the process. They offered very competitive options. Very responsive in email communication.
Steve V. | Dec 2020
Second closing in 4 months, Marsha and her team are unbelievable in making everything as smooth as possible.
Brian G. | Jan 2021
Efficient, organized, made the process easy
Chandra L. | Jul 2020
It was so awesome to finally find a lender who makes the mortgage process so easy and not stressful.. Marsha Gandy and her team was by far THE BEST!!!!! I would and will recommend Guranteed Rate to everyone..
Scott T. | Aug 2020
Marsha Gandy and her team were the best.
Joshua H. | Sep 2020
Everyone was great to work with. The way they do things online cuts down the amount of emails and phone calls. It was very nice considering I was 1200 miles away and trying to buy me next home.
Ryan D. | Oct 2020
Marsha and Ida were amazing ! They both helped us tremendously through the mortgage process . I greatly appreciate how attentive they were and how they helped to quickly resolve an issue caused by our buyers on our house we were selling , all to make sure things were done in time . We will definitely work again with this wonderful team the next house we purchase.
Ashley I. | Jan 2021
Marsha Gandy and her entire team are fantastic. Calls and emails were responded to the same day. The are incredibly professional. I would highly recommend GR and specifically Marsha.
Thomas C. | Jul 2020
Great customer service and fast response times.
Ashlee G. | Jul 2020
Efficiency, friendly and timely professional responses.
Alfred B. | Jul 2020
I am very satisfied with the service provided by Marsha Gandy and her team members.
Yanina B. | Jul 2020
Excellent service and always on point with any issues and clear directions to the applicant.
David G. | Jul 2020
Fast response and everything went smoothly
Emmanuel Daryl O. | Jul 2020
The entire team was amazing
Ibelize F. | Jul 2020
Very efficient and organized.
Daniel M. | Jul 2020
Excellent service, everything went smoothly
Kathryn E. | Jul 2020
Excellent customer service, upfront, worked hard to get me the best rate
Dustin S. | Jun 2020
Very professional and expedient
Tyler F. | Jun 2020
Because they did a good job n works threw so complicated stuff
Domenick S. | Jun 2020
Extremely helpful and knowledgeable in difficult situations they get it done
Mark D. | Jun 2020
Customer support Ease of service Communication
Christopher M. | Jun 2020
Very responsive, efficient, and pleasant - made my part easy
Chandra L. | Jun 2020
Great customer service; friendly; great rates
Christopher P. | Jun 2020
Excellent customer service. Marsha and Gail are stand outs!
Diana F. | Jun 2020
They made everything so easy and were always available to answer any and all of my questions, even though I was in CA and they were in FL in different time zones. As we were relocating across the country, timing the closing in conjunction with the sale of my house in CA was crucial. They made it SO easy.
Abby L. | Jun 2020
Document upload. Willingness of your team to help
Daniel B. | Jun 2020
Everything was very easy though the whole process. This was my first time buying a house and it was seamless.
Kelly P. | Jun 2020
Everyone I worked with was friendly and helpful. All information I received was detailed and accurate. They made it a clear and easy process.
Melissa P. | Jun 2020
This was the second time I've used Guaranteed Rate and again the most professional and knowledgable "super-women" I have ever dealt with.
Jacqueline P. | May 2020
Very responsive - and quick Totally on top of things
Janet L. | May 2020
This is my second mortgage with Guaranteed Rate - first was purchase, second was refinance. Both times were flawless. The process was so easy, from initial application to final signing. Response time was immediate when I had questions. Every step was efficient and accurate.
Valerie H. | May 2020
Marsha Gandy and her team are the best.
Gregory F. | May 2020
I gave Guaranteed Rate a 10 because they made everything quick and simple. I reached out to them when I needed my pre-approval to start my house hunting and within minutes I had a response back with steps to get started. After that my process to purchase my first home started and I had every question imaginable. Marsha and Kalinda answered every single question and made themselves 100% available. Even during the pandemic outbreak and their influx of calls due to rates going up and down. I truly appreciated all of their hard work.
Danielle V. | May 2020
Excellent service and help to get mortgage
Lawrence G. | May 2020
They were always there for us, ans extremely Trustworthy. They answered every question and have tremendous Patience!! It was a breeze being able to do pretty much all the document requests via Secured internet. It was a stress free process. We applaud Marsha and her team!! hopefully we never have to do this again; but if so we would not hesitate to use them Thank you agin!!
Michael L. | May 2020
they were very helpfull during the whole process
June S. | Apr 2020
Marsha Gandy was extremely knowledgeable, always available and her and her whole team was very responsive.
Danielle M. | May 2020
Very helpful, receptive, and level of communication and care was excellent.
Gianni B. | Apr 2020
The process was straightforward
Steven W. | Apr 2020
Marsha and Kalinda are excellent: knowledgeable, responsive, kind and dilligent.
Jennifer L. | Apr 2020
knowledgeable nice people. very efficient
Donald G. | Mar 2020
Very professional and accurate. Great communication
Koni F. | Mar 2020
Marsha and her team were fast, efficient, creative, and responsive. I couldn't have asked for more!
Hallie B. | Mar 2020
They were very friendly and helpful.
Ian O. | Mar 2020
professional treatment great follow up
Gerald K. | Mar 2020
Made a very stressful situation easy
Bonnie K. | Feb 2020
Marsha and her team do a great job.
Shannon H. | Feb 2020
Marsha and her team are Efficient
Beth G. | Feb 2020
Marsha Gandy was incredible and everything went smoothly.
Frederick G. | Jan 2020
Guaranteed Rate worked hard to close my loan application and answer all my questions.
Himanshu S. | Jan 2020
Exceptional, Qualified and on point team
Juan G. | Jan 2020
Great customer service. Well organized process.
Patricia N. | Jan 2020
I really enjoyed their quick and organized responses. We knew exactly what to expect and what we needed to do.
Jason V. | Jan 2020
They were attentive, did what they said they would do & completed the process within 3 weeks.
Kelli B. | Dec 2019
The entire process was very efficient, smooth, and stress-free.
Bernard L. | Dec 2019
Very smooth process. Friendly people to work with. Overal pleasant experience!
Gunjan P. | Dec 2019
They were attentive, did what they said they would do & completed the process within 3 weeks.
Kelli B. | Dec 2019
The Guaranteed Rate’s team was helpful in every way.
Jorge D. | Nov 2019
Excellent and effective service
Rosa R. | Nov 2019
Very efficient to deal with. Always there to answer any questions.
Thomas C. | Oct 2019
Everyone was beyond helpful, professional and went above and beyond in every matter.
Mark B. | Nov 2019
This was a very easy process. Everyone was quick to respond to my emails/phone calls. Every employee I dealt with was very pleasant and knowledgeable. Very pleased with the service and plan on using them again in the future.
Charles T. | Sept. 2019
Marsha Gandy and her team were great.
Donald D. | Aug 2019
The whole team was very helpful and professional. It was a pleasure to work with them and we will definitely recommend Guaranteed Rate to others. Thanks!
Andreas V. | August 2019
The whole team was very helpful and professional. It was a pleasure to work with them and we will definitely recommend Guaranteed Rate to others. Thanks!
Andreas V. | August 2019
Working with Kalinda was great. She answered all of my questions and helped me understand all of my options. Claire was very helpful every time I talked with her about what documentation was needed. Overall everyone I dealt with was nice and accommodating.
Michael S. | July 2019
From beginning to end, the team could not have been better! Someone was always available to answer our questions and deal with the anxiety that accompanies buying a new home. I cannot thank them enough for all of their many kindnesses.
Marcia J. | July 2019
This was my first time obtaining a mortgage and Guaranteed Rate made the process very easy. Marsha Gandy was fantastic in securing the loan and getting me a great interest rate. Patricia Mandara was great in answering all of my questions as the process moved along.
Tracy S. | July 2019
The team at Guaranteed Rate made was very helpful and professional. I highly recommend them. I'm glad we did the loan with them.
Haydee B. | June 2019
Marsha Gandy and her team are the best. This is the second time I have had the pleasure to work with Team Gandy. Extremely professional, impeccable communication and exceeded expectations throughout the entire process. Getting pre-qualified ahead of the buying process gave us the upper-hand in the offer process. Thanks to Marsha and the team, we were able to get our house ahead of other buyers because we had our finances in order. THANK YOU ALL!
Richard R. | June 2019
Marsha Gandy and her team did a great job every step of the way from day one till the closing day
Timothy K. | May 2019
I encountered some difficulties in the purchase of my house which interrupted the loan process . My team was wonderful and worked very hard when we able to proceed so that I could meet my closing date. They were absolutely the best. I would highly recommend to any friend financing a home.
Elaine S. | April 2019
Marsha Gandy and her crew were great. I appreciate that she attended my closing. I emailed her after to ask a question and she responded quickly. Very pleasant experience.
Helene H. | April 2019
When I was referred to Marsha and the Guaranteed Rate team, I was on the verge of giving up on this transaction. Words cannot express the gratitude my wife and I have. Each member of the team, work diligently to help untangle the transaction with our previous financial institution (I won’t name, but will say it starts with a big “C”) and made into an effortless and uncomplicated transaction.
Wilder M. | February 2019
Thank you for the great service. Pat and Claire were a pleasure to work with. Thank you to Marsha for all of your expertise and responsiveness in working me to obtain loans related to my 1031 exchange!
Renee P. | January 2019
Everyone I corresponded with was very responsive. Marsha, Patricia, and the rest of the team did a very good job. And the closing went very smooth as well.
David A. | January 2019
Marsha and her team (Pat, etc.) worked diligently to get this loan closed. They went above and beyond their duties to make this happen on time. As far as I am concerned, they are true professionals who are very knowledgeable about their business. Sustained excellence in action!
Richard O. | January 2019
I have only good things to say about Guaranteed Rate. Very professional and accommodating service.
Margaret D. | December 2018
It was fantastic working with Marsha and her team. Outstanding communication every step of the way! THANK YOU!
Robert A. | January 2019
This is the second time we used Marsha Gandy (and her team) with Guaranteed Rate; we will be back in touch with her when we go to purchase our next property.
Steven P. | December 2018
Marsha and her team did an amazing job processing our loan. They answered all questions thoroughly and without delay. Marsha even attended our closing to ensure a successful completion to the transaction. We would be happy to recommend Guaranteed Rate to others!
Maureen A. | December 2018
Your attention to all details and all handled with efficiency, and friendly manner is greatly appreciated. Made the whole process relatively easy and very timely. Thank you
Augusto P. | November 2018
Marsha Gandy and her team are top notches. They are responsive to questions and are respectful of your time. Will work with them again in the future the next time I need funding.
Paul B. | October 2018
Great experience. Dealt with very knowledgeable people, who made my buying experience very easy with little to no stress. Thank you all!
Holly D. | October 2018
Marsha, Pat and Claire were all fantastic from start to finish!
Stephen C. - October | 2018
Love the team (and the fact they were all women!). Loan process was very efficient.
Yvonne C. | September 2018
Marsha Gandy and her team made the process easier since day 1. They were all very understanding of the fact that it was my first time buying a property and were ready to answer my questions at all times, in a nice and timely manner. Furthermore, they worked tirelessly to make the scheduled closing date happen despite some unforeseen setbacks. All in all, I was very impressed with Guaranteed Rate and would definitely recommend Marsha and her team to anyone that might be looking to purchase a property.
Renzo C. | August, 2018
Thank you for making the whole loan process easy and stress free.
Jeffrey F. - August | 2018
You were my team. Everyone worked very hard to get me to the closing table. It is sincerely appreciated. Thank you.
Robert V. | September 2018
I was so impressed with Marsha Gandy and her team. So was my realtor and already referred new business to her. I would recommend Marsha to EVERYONE!!!!!!!!!!!!
Diana F. - August | 2018
Everybody was cooperative with me and they were very friendly and understanding.
Gamal A. | August 2018
This is the second loan that I have gotten from Guaranteed Rate in two years. I have found everyone at Guaranteed Rate very helpful, prompt and professional. Guaranteed Rate made the whole process very easy. Thank you.
John H. | August 2018
Kalinda and team rock!
Ann-Marie K. | July 2018
Marsha and her team are amazing! The highest level of customer service, excellent communication, and outstanding level of knowledge. They made my fist experience buying a home and absolutely amazing one!
Corey P. | June 2018
Every one were great and new there job every thing i ask i give every one 10+ thank you.
Joseph and Marie L. | July 2018
It is hard to find places that treat you as a person rather than a number. From the very beginning, I was treated with such respect and consideration no matter who I spoke to or corresponded with. Marsha, Kalinda, Pat I can't thank you enough for everything you've done in making this very important decision the most seamless, efficient and easiest experience imaginable. You are all an asset to your company. Thank you
Jacqueline P. | June 2018
The team that I had the privilege to work with was beyond exemplary. The follows through was excellent, my questions were always answered and the individual attention I received made my first time home buy experience seamless. I never felt rushed off the phone, emails were answered promptly and at no point did I second guess the experience the team brought to the table.
Alexandra P. | May 2018
Very happy with the process, Marsha and her team are 100% great.
James M. | May 2018
Marsha, Pat and Rebecca were amazing. Highly recommend Marsha and her team.
Christine Q. - June | 2018
Marsha Gandy and her team made our whole process seamless. They are the definition of professionalism. Thanks Marsha!
Clinton T. | May 2018
Marsha Gandy and her team were amazing. I couldn’t have asked for a more professional and helpful group to guide me through this process. I would absolutely recommend them to anyone looking to get a home loan.
Dustin S. | May 2018
Excellent customer service with the team showing patience and understanding as the loan process proceeded. I would use the word "Magnificent" in describing their care and service. I give them an A+++ and 5 Gold Stars***** and will use them again!!
Bobby H. - May | 2018
Everyone was so helpful, and they got everything done quickly and efficiently, it was a pleasure and I look forward to working with them in the future!
Irini L. | May 2018
Guaranteed Rate provides a smooth financing experience. They are not the path of the lowest priced loan closing, but due to the quality of their people, they are the path of the least stressful and smoothest loan closing. Jen, Kalinda and Pat from Marsha's team were incredibly helpful in making my most recent experience with Guaranteed Rate a great one. I can state without hesitation that they will be my first call for financing for my next property purchase as well.
Paul B. | April 2018
We started our home loan process with a different company, but when they were slow to respond and gave us a rate that seemed a little high, we reached out to Marsha Gandy. She was VERY responsive, got us a better rate, and she met our loan contingency deadline with much less time to work on the loan than the other company. We have purchased and re-financed several times in the past, and this was our best loan experience ever!
David V. | May 2018
Marsha Gandy and her associates were very professional and everyone was efficient to expedite my loan to closing. They were TO THE POINT on information requested of me which made it easy to gather and return to them. There was never a moment when I was not in the know and was kept totally abreast of where I was in the loan process. I would recommend any of my friends to Marsha for a loan or any questions on loan commitment.
Jeffrey D. | December 2017
Marsha Gandy and her team were amazing. I couldn’t have asked for a more professional and helpful group to guide me through this process. I would absolutely recommend them to anyone looking to get a home loan.
Dustin S. - May | 2018
I have used Marsha for over 15 years. Her knowledge and experience is unmatched by anyone else in the industry. She makes the impossible possible. :)
Charles A. | December 2017
Marcia is the consummate pro!
Frank P. | December 2017
Great team of professional women...I can’t imagine going through the mortgage process with any other people!
Pamela M. | January 2018
The staff at Guaranteed Rate were very thorough and provided explicit directions and explanations each step of the way. Each staff member (Marsha, Geneva, Patricia, and Kalinda) I had contact with was extremely professional and utilized a system that gave me clear, specific "to do lists" as well as the ability to upload needed documents and use of electronic signature. I really appreciated the frequent updates and notices to let me know what was going on each step of the way. I felt re-assured that they all had my best interest at the top of their list and worked hard to solve each problem they encountered. I am sincerely grateful that I had these professionals handling my loan!
Arleen P. | January 2018
You know, refinancing or get the initial mortgage is NORMALLY a VERY stressful process. This was my second time with GR and it would be impossible to be any less simplified. The document signing over the internet and extremely tight communications with everyone involved made it so seamless and simple. I've already told a number of people about this team and can't say enough. I need to buy breakfast or lunch for everybody!
Michael H. | January 2018
Marcia Gandy and her team were great to work with. They explained everything and quickly answered any questions I had. Kalinda Dolman was extremely helpful from pre-approval to checking in with me while searching for a home and jumping in at the 11th hour when another staff member was out of the office. Great experience - thank you!
Melissa P. | February 2018
Guaranteed Rate was a blessing for me. Great folks to work with and very informative. Thank you for all your assistance and time.
Iris K. | February 2018
Marsha Gandy and her entire team were amazing throughout this entire process and were able to get my loan done quickly and efficiently in a very tight window. I would definitely recommend Guaranteed Rate.
Logan A. | February 2018
Patricia, Marsha and Geneva were amazing. I don't how we would have gotten this done without you guys. Thanks you so much.
Rodney T. | February 2018
Marsha Gandy and her team were extremely professional, their responsiveness and time to address any question is priceless. Marsha will take the time to go over any doubt, clarification, request anything and everything I needed, no mater the time 24/7 she was always there. Thank you Marsha, I'm very happy and grateful with my 2nd Mortgage experience with you and your team.
Ricardo M. | March 2018
Great experience in an incredibly complex jumbo mortgage process. Great team and would definitely work with them again!
Jesse L. | March 2018
Everyone was very professional and worked hard to meet my closing deadline. I would definitely recommend Guaranteed Rate and would use them again.
Barry K. | March 2018
Marsha Gandy has helped us with multiple new home and refinancing loans. Every time it has been a pleasant experience. We appreciate the helpfulness and professionalism of the whole team.
Leila G. | March 2018
I asked my agent to recommend someone they would trust with their own money and they told me to go to Guaranteed Rate. I was impressed by the fact of the constant contact and certious personal service, I never felt like a number in line. There wasn't once when I called with a question that someone wasn't there to help me or call me back the same day. Even with the delay due to hurricane Irma, they were fought to keep all my agreed a on rates the same and constantly me kept me in the loop as to what was happening. When making one of the biggest decisions in your adult life you need to get it right with a peace of mind. I am glad I used them, I will use them again and I would recommend them to my friends and family.
Bertram F. | September 2017
Marsha and her team were simply amazing. I could not be happier.
Audra T. | September 2017
I will definitely use Guaranteed Rate again. It was fast and efficient. Thank you so much!
Marianela G. | November 2017
Marsha Gandy did a great job and was done with our loan early.
Shannon H. | November 2017
My wife and I just purchased our first home, and our lender was Guaranteed Rate. Marsha Gandy and her team were very patient with us and helpful. They answered every question we had thoroughly, and if we needed something, they were quick to respond. I would definitely use Guaranteed Rate again for future transactions. Thank you to everyone from Guaranteed for making my our first home purchase transaction so easy!
Jonathan C. | November 2017
Marsha Gandy was a pleasure to work with! She was responsive by email and phone, easily accessible, seemingly 24 hrs a day, and was patient and friendly when explaining concepts to me, a first-time homebuyer. Marsha was the glue that kept this process together, and I appreciated having her to work with. She understood and resolved our concerns regarding the seller's unexpected delay of closing and locked loan rates -- overall, she was excellent!
Sejal S. - Davie, FL | JUL 2017
Marsha Gandy and her team made our home buying experience an excellent one from beginning to end. We are very grateful to have had such a professional team working with us. My husband and I couldn't be happier with our new home and would like to thank Guaranteed Rate for helping us achieve our dream.
Juan S. - West Palm Beach, FL | JUN 2017
I was so impressed with Marsha Gandy, her team and all at Guaranteed Rate that helped me through this loan process. I applied for a VA Loan, at a time that I had a tremendous amount going on in my life. Marsha and her team in perfect unison with my realtor guided me right through this process in an amazingly short time period. They were in constant contact and always available when I had questions or concerns. All of they're collective professionalism, knowledge, understanding and kindness throughout this entire process left me very appreciative and should be applauded! I will most certainly recommend Marsha and all of those in Guaranteed Rate that helped me into my new home!
Brian Murphy - Hypoluxo, FL | JUN 2017
Marsha's team made getting our house a walk in the park! She was there at every step of the way. It was an absolute pleasure.
Joseph M. - Boynton Beach, FL | JUN 2017
Marsha Gandy and her team are amazing! Truly professional group who obviously care for their clients and their work.
Joseph M. - Cooper City, FL | MAY 2017
Sharri and I want to thank you for everything you and your team did for our closing. We love our new home. You, Kalinda, Patricia, Rebecca, and others helped us stay calm and focused while others made it difficult.We greatly appreciate how available and helpful all of you were for all of our questions over these last 4 months. We will absolutely be referring our friends and family to Guaranteed Rate for their loans in the future.
Zach D. - Coconut Creek, FL | APR 2017
You guys are the best and so helpful. Thank you Marsha and the whole gang for everything!!
Sharri D. - Coconut Creek, FL | APR 2017
I had a great experience with Guaranteed Rate. Marsha Gandy navigated me through the underwriting process with ease. She had great suggestions along the way and I always felt I was in great hands. She brought her experience to bear in a couple of instances in a most impressive manner.
Juan D. - Boca Raton, FL | FEB 2017
Process was easy to follow and team members were intelligent professional and helpful at all times. They were accessible by phone or email and promptly responded. Very satisfied. Thank you!
Gail C. - Oakland Park, FL | FEB 2017
Marsha Gandy and her team were professional, hard working, and had a quick turnaround time in getting our loan approved. They went above and beyond to secure us the best rate, in addition to giving us a lender credit at the end. They are such a nice group to work with and we would refer them to all our friends and family!
Victor M. - Boca Raton, Fl | JAN 2017
Everyone we dealt with at Guaranteed Rate was very professional, courteous, and friendly.
Mark R. - Delray Beach, FL | FEB 2017
Marsha Gandy is a Superstar!!! She is so kind, and willing to go the extra mile for everyone. She is the reason Guaranteed Rate is exceptional.
Andrew A. - Boynton Beach, FL | JAN 2017
I have to say, this whole house buying experience has been really easy thanks to you.
Christoph T. - Lake Worth, FL | DEC 2016
Changing jobs and moving across the country is daunting and stressful. Marsha Gandy and her team were the consummate professionals.They made us feel comfortable from the first meeting. We felt we had a partner throughout the process. I will use Guaranteed Rate again because of the Gandy Team!
Richard R. - Deerfield, FL | NOV 2016
This is my second home purchase using Guaranteed Rate. Marsha Gandy and her team are amazing and I highly recommend them to anybody looking to purchase a home. They work seamlessly together and were able to clear my mortgage to close in 3 weeks.
Samantha B. - Wellington, FL | DEC 2016
Marsha Gandy was absolutely awesome in working with us through the entire loan process. Her communication put us at ease right from the start of the loan process. Thank you Marsha!
Christopher O. - West Palm Beach, FL | SEP 2016
Excellent customer service throughout the process. Continuous communication about the processing and status of the loan. Online document signing is very convenient.
Peter B. - Delray Beach, FL | AUG 2016
We love Marsha Gandy! This is our second time using Marsha and Guaranteed Rate for our home mortgage, and we couldn't be more pleased with our experience. We recommend her to everyone :) Thank you!!
Sarah B. - Boca Raton, FL | AUG 2016
I have gone through the mortgage process before with Guaranteed Rate & absolutely wanted to obtain my mortgage through Guaranteed Rate this time also. I have to say that Marsha Gandy and her team are the absolute best. Extremely professional, efficient, hard-working, and compassionate.
Celia G.-West Palm Beach, FL | MAY 2016
Marsha Gandy works hard and smart again. Thank you!
Kristy H. – Fort Lauderdale, FL | AUG 2015
I was referred to Marsha Gandy by my realtor. This is my 3rd purchase of a home and have previously sold mortgages so I feel that I know a great wealth of knowledge mortgage broker when I see one. That would be Marsha! Herself and her team are wonderful and put my husband and I at ease thru this stressful yet exciting time. They are all true professionals and masters of this field. VERY EXTREMELY happy with my experience
Jennifer G. - 3/29/16
Marsha Gandy is the best! This is my 3rd loan with her and I have recommended her to friends that have used her as well.
Nancy S. – Boca Raton, FL | July 2015
It is nice to work with people that know what they are doing.
Chris M. 11/4/2015
" This is my second interaction and Marsha made it easy the first time and just as easy the second time "
Stacy L.– Boynton Beach, FL | May. 2015
PERFECT, PAINLESS, PROFESSIONAL & COURTEOUS STAFF...THEY MADE WHAT SHOULD HAVE BEEN A BIT DIFFICULT HAVING TO GO THROUGH A FEW PERSONAL CREDIT ISSUES FEEL EASY AND EFFORTLESS I would not go anywhere else for a mortgage after this very professional & pleasant experience!!! Why would I? I love this organization!
Barbara F. 11/3/2015
Thank you so much for all your help throughout this process - you and your team are great! From our first conversation to the day we closed, you held my hand throughout the process and made it go as smooth as possible. Thank you to you and Kalinda for keeping me updated all the way and taking care of so many things for me. Working with you has been a great experience.
Samantha L. – Boca Raton, FL | May. 2015
Being able to do the application in the comfort of my home make me feel more secure about my information. It also made it very easy to update files that were needed throughout the process. Marsha is an outstanding loan officer to work with. She was able to answer all my questions help educate me in areas where I lack the knowledge. And to have her there at the closing made me feel more comfortable.
Jada C. 10/22/2015
Thank you Marsha for being candid with me from the beginning. Never had a misunderstanding or miscommunication about any of the process. Everything went smoothly, I enjoyed working with Marsha and her team!
Laureen P. – Boca Raton, FL | May. 2015
Thank you Marsha. Everyone on your team was excellent to work with. I look forward to working with your team again soon on the next property
Scott M. 9/29/2015
Marsha Gandy and her team were great in every aspect. I will definitely recommend you moving forward. Thank you so much!
Tony G. | Mar. 2015
When I shopped around, Guaranteed Rate offered a better rate without all the "gotcha" sales techniques
Joseph R. 8/31/2015
Marsha Gandy and Scott Schnepf were both extremely efficient and easy to work with. They talked me through the whole process, answered my questions on email promptly and made the whole thing as easy as possible.
David F. - Boca Raton, FL | Dec. 2014
We continue to be thoroughly impressed by the work and services your team provides. Perhaps we'll be able to convince you to expand your business in GA on a more permanent basis. There's no doubt you'd do well here.
Anthony and Ashley J. 8/25/2015
Smooth transaction from the beginning to the very end
Elizabeth P. - Boynton Beach, FL | Nov. 2014
Marsha and her team were incredible - they went the extra mile for me every step of the way. No email question or phone call went unanswered, so I always felt a part of the process. Marsha clearly knows the business inside and out - her knowledge plus her patience were the perfect combination for me to know my options and choose the best mortgage solution.
Valerie H. 8/20/2015
Marsha Gandy and her team were AMAZING!! The rates are very competitive and the people were top notch. Everyone was very friendly and provided a high level of service. I appreciated the follow up phone calls, emails, and prompt responses when I had a question. I also liked the fact that I can follow the loan process on the website and see where I am every step of the way. I would definitely recommend Marsha and Guaranteed Rate to any of my colleagues at work and friends.
Evenz E. -- Fort Lauderdale, FL. 9/26/2014
The whole team was great to work with and an excellent support system!
Christine F. 8/13/2015
“Thank you for the great news of my closing! My experience with Guaranteed Rate, and especially Marsha Gandy, has been amazing. Marsha exceeded my expectations and I will definitely recommend her to my colleagues and friends.”
Evenz E. – Davie, FL – 9/2014
Marsha was awesome!
Constance M. -- Palm Beach Gardens, FL. 10/10/2014
Marsha and her team made this such a fast and easy process! They were so delightful and easy to reach!
Katayoon B. -- Miramar, FL 7/26/2014
Marsha and her team were excellent! They were on top of everything from my first contact with them to the closing!
Charles L. -- Aventura, FL 7/21/2014
Marsha Gandy and her team were extremely helpful in every aspect! They went above and beyond to make sure we were happy! Marsha is a great asset to Guaranteed Rate!
Matthew P. -- Davie, FL 7/10/2014
Marsha was great and stayed on top of all issues to ensure they were resolved quickly!
Michael E. -- Fort Lauderdale, FL 6/24/2014
Marsha and her entire team were extremely helpful and accommodating. We could not have had a better experience!
Leslie B. -- West Palm Beach, FL, 2/17/2014
Marsha was very helpful and very informative and she answered all our questions.
Christopher M. -- Palm Beach Gardens, FL, 2/20/14
Thank you for working on my home loan and making the closing happen so quickly and efficiently. You do have an amazing team as well! I will definitely recommend you to anyone I know, you are the best! With Respect,
Victor P. - Palm Beach Gardens, FL
Marsha, As with my previous two experiences with you and your team I was thoroughly delighted with your service start to finish. Your timely communication, information, availability, and customer service are exemplary! Please relay must utmost gratitude to your entire team. I shared with my Realtor and closing attorney what confidence I had in using you and recommending your services, hands-down, to anyone in Charlotte needing a lender. It really was a pleasure.
Rev. Aaron M Assistant Pastor
Aaron and I just wanted to thank you all for the amazing job you did guiding us through the purchase of our first home. You went over and beyond to help. Your responsiveness and patience were very much appreciated. Thank you all again :)
Lindsay and Aaron - January 2014
Purchasing a second home when your first home is a thousand miles away can present a challenge to the buyer. In this age of rapid technology, it can be done, but what makes it a palatable situation are the human beings behind the emails, faxes, and phone calls. Marsha Gandy's Guaranteed Rate is one smooth-running operation with a team that is beyond capable. All correspondence with Marsha, Kalinda, Rebecca, and Boris was professional, helpful, friendly and reassuring. There is no doubt that this team is the best at what they do, and I am happy to recommend them to any prospective home buyers.
Therese M. - 8/2013
Hey, check out this amazing review from Lisa about Marsha! “Marsha Gandy and her team were fabulous to work with. I highly recommend them!”
Lisa S. – 5/2013
Hey, check out this amazing review from Leslie about Marsha! “I had a great experience with Marsha Gandy at the Norton's closing. The buyers were extremely happy with Marsha's care as they are first time home buyers. Keep up the good work, Marsha!”
Leslie Arkin, Realtor – Boca Raton, FL – 6/2013
Hey check out the glowing review from Peggy about Marsha! “Marsha Gandy and her excellent team made the entire mortgage process easy. I always knew where we were in the process and they responded quickly when I had questions. I can't thank them enough for all the help they provided from start to finish. If you want the best mortgage broker in Boca Raton and surrounding areas, call Marsha Gandy!! https://www.facebook.com/guaranteedRate1
Peggy B. -- Chicago, IL-- 03/2013
Hey check out the amazing review from Leslie about Marsha! “I am very thankful to have been referred to Guaranteed Rate. The staff at Guaranteed Rate was responsive to my questions and very easy to work with. What a relief to not feel as if I were being taken advantage of or dismissed! Thanks Marsha for everything and your team for ensuring the lowest rate. I would recommend your services to anyone looking to refinance!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Leslie H. -- Boco Raton, FL -- 02/2013
I wanted to take a moment to thank you and your team for all the effort you put into helping me close on our home. As well as the patience your team showed towards all my calls and questions.
Gianny C. - Boca Raton, FL 12/12
Your associate Marsha Gandy is truly a gem of your industry. I had high expectations and this was one of those rare cases where my expectations were exceeded.
Tom J. - Pompano Beach, FL 10/2012
Just refinanced with Marsha Gandy. Never has been obtaining a mortgage been made easier or handled more professionally and efficiently. Would recommend her to anyone. Her company serves all states. Amazing group !!"
John R. - Naples, FL 10/2012
I am blessed with having an amazing mortgage person I can refer to buyers. I feel assured if she pre-approves them, it will CLOSE without problems and go amazingly smooth. It makes all the difference in the world
Sandra M. - Serafina Realty & Property Management
...I wanted to thank you both very much for all your help and hard work. We feel lucky and blessed to have had such a great team on our side throughout this adventure. Your help and work is greatly appreciated. Thanks to you we have realized a dream and we have taken our life a step forward in building a family. We are very happy with how things were done. Rest assured that when time comes I will not hesitate to recommend you and your company to anyone.
Marian & Allison I. - Boca Raton, FL 7/2012
Marsha assisted me with my mortgage on my new home. Not only did I get the best rate possible, but I also knew Marsha took special care of me because that''s how she conducts her business. With heart and soul and attention to every little detail. Marsha goes further than most other would in any business, answering questions before I knew I had them. I give Marsha and her team my warmest recommendations. Thanks Marsha!
Trine. A. - Boca Raton, FL 5/2012
Thank you all for all the help, assistance, focus and incredible customer service that I received. The mortgage and refinance process is extremely complex, but you all made it a very straightforward process. I am now the happy owner of a incredibly low mortgage rate, that will save me a huge amount of money.
David S. - Boca Raton, FL 4/2012