What people are saying... What people are saying... Back to profile
The whole process was so easy and smooth!
Samuel S. - Solvang, CA | May 2021
Matt O'Connor was wonderful to work with. Responsive, patient, capable.
Laurel P. - Santa Barbara, CA | May 2021
Matt communicates well and handles all my questions.
Mark C. | Mar 2021
Matt O''Connor has been helping me with my Mortgage needs for almost 30 years. I trust him and feel that I always get the best rate possible.
John W. | Mar 2021
The team was very responsive and helped us secure the best rate/deal
Eric A. | Feb 2021
Super friendly service with people I trust. I think this is my 3rd refi with you
Greg K. | Feb 2021
he was super responsive and helpful, made the process easy
Paul H. | Feb 2021
Friendly professional service
Steven M. | Feb 2021
Good service from the person I was working with (Matt O'Connor).
Robert F. | Dec 2020
Exceptional service quality and speed
Eric C. | Feb 2021
I think Matt O'Connor does a great job.
Teresa C. | Aug 2020
Great service from Matt O'Connor and the team
Troy S. | Sep 2020
Everything went very smoothly and professionally.
Raymond J. | Dec 2020
Matt is a pleasure to work with and is great at communicating every step of the process. We have financed several loans with Guaranteed Rate and keep coming back.
Eric A. | Jan 2021
They were always responsive, knowledgeable & helpful
Ramona C. | Aug 2020
Matt O’Connor helped me SO much with the refinancing process! Although my loan is a small amount and I’m doing it right at the peak of refinancing madness during COVID, Matt has always made me feel like I’m at the top of his priority list. His customer care is the top reason why I’m giving this “10” rating!
Serena W. | Sep 2020
We've used Guaranteed Rate for our original mortgage and two refinances now. The process has always been straightforward, thorough, and well looked after by our broker.
Andris H. | Nov 2020
Easy and not overwhelming to me
Brent R. | Dec 2020
Loved working with Matt O''Conner
David W. | Jan 2021
Because Matt O’Connor was always available to me by phone to answer my questions. His help and advice was always clear and to the point.
Thomas K. | Jul 2020
great communication by the team
Christine E. | Jul 2020
Matt O’Connor and his team were great.
Tana P. | May 2020
Excellent and personable service, quick response times
Eric C. | Mar 2020
Matt O’conner is a real professional and made this process easy even in light of significant hurdles from the lender
William T. | Mar 2020
Matt is always amazing to work with
Tracey S. | Jan 2020
Matt has been a pleasure to work with, he painlessly walked us (first-time home buyers) step by step through the process and successfully navigated us through a followup refinance. Diligent, thorough, and patient... a class act. Will definitely recommend his services, and Guaranteed Rate, in the future.
Andris H. | Aug 2019