What people are saying... What people are saying... Back to profile
They did a great job, and made the transaction easy to use.
Jeraldine R. - Nampa, ID | Feb 2022
Matt was so helpful and explained every step of the process to me. And he got me a great rate.
Ellen C. - Boise, ID | Jan 2022
Matthew Cooper and his team was awesome it was fast and painless easiest thing I've done all year
Louis S. - Nampa, ID | Jan 2022
Excellent communication and general service.
Stephen H. - Boise, ID | Nov 2021
Easy to work with. Prompt service. Friendly people.
Garry S. - Star, ID | Oct 2021
Quick efficient processing
Johnathan W. - Emmett, ID | Oct 2021
I had a fantastic experience with Matthew Cooper. This was my first loan and he made it extra clear and comprehensive by being always available for any questions or doubt I had.
Tiago D. - Marina Del Rey, CA | Aug 2021
Matt Cooper is always available for questions and he made the refi process stress free.
Kevin S. - Boise, ID | Aug 2021
Easy, seamless and they know what they are doing
Robert R. - Boise, ID | Aug 2021
Easy process, helpful agent, got me a great rate.
Dana S. - Los Angeles, CA | Aug 2021
Matt Cooper was very helpful - I already sent his info to a friend of mine looking to buy a house now.
Thomas C. - Los Angeles, CA | Aug 2021
the process was seamless. Matt and his his did were great to work with
Moana G. - San Leandro, CA | Jun 2021
Our process was really smooth, did not have issues and was up to date and had a great understanding through the process.
Daniel C. - Boise, ID | Jun 2021
it was a simply process on line and over the phone
Danny A. - Donnelly, ID | Jul 2021
Great communication and quick response time
Bryant A. - Boise, ID | Apr 2021
Good service and easy to do online.
Melissa M. | Mar 2021
I love that my lender responded quickly to phone calls, texts and emails.
Marisol J. | Mar 2021
High level of customer service, clarity, speed, tone
Charles K. | Feb 2021
Guaranteed rate makes everything so easy and you feel like you don’t have to worry about the process.
Adam M. | Feb 2021
Always great!! From start to finish !!
James F. | Oct 2020
because of the prompt, personal, and extremely competent service they offered me
Warren T. | Feb 2021
Our loan officer Matt Cooper was always there and willing to help. Never did he hesitate. Being this is our first home, he took the time to explain and elaborate on things we did not know in a pleasant manner.
Thao N. | Aug 2020
Great communication and good deal.
Naya A. | Oct 2020
Had previous loan, excellent service
Richard A. | Aug 2020
Very professional, organized, and reliable communication and service.
ZACHARY H. | Oct 2020
great interest rates, and matt cooper always takes care of me.
Ronald E. | Jan 2021
Matt was very responsive and got us what we needed when we needed it.
Monte T. | Aug 2020
Excellent and fast service. Everything was clear and pretty dang easy
Amy M. | Sep 2020
Excellent customer service by Matt Cooper. Very responsive and patient with all my questions. Very smooth process.
Diana M. | Oct 2020
It was easy! Matthew and team did a great job
Christina S. | Dec 2020
Matthew Cooper has been excellent to work with. Extremely knowledgeable and responsive.
Benjamin Q. | Jan 2021
Matt was fantastic to work with
Samuel B. | Aug 2020
Matt Cooper has been great to work with
Zachary H. | Sep 2020
The whole process was fantastic
Kathleen B. | Dec 2020
No problems throughout the refi process
Kenneth W. | Jan 2021
Matt Cooper did a wonderful job. He communicated well and kept us apprised of where we were in the process.
Kyle F. | Jul 2020
Prompt exceptional service
Stephen M. | Jul 2020
Matt Cooper is the best loan person I've ever met.
Andrew G. | Jul 2020
Matt worked diligently to move our loan at a rapid rate, we were from application to close in less than 30 days.
Price V. | Jun 2020
Because everything went fast and smooth
Tyler B. | Jun 2020
Great customer service and communication.
Tracy M. | May 2020
Only reason I wouldn't recommend is if they already had a mortgage provider.
Marshall B. | May 2020
Matt got me a great rate, locked it in, and answered all of my questions.
Krystal W. | Apr 2020
I did my first home loan with Matt Cooper and the process was as smooth as can be expected. He definitely made me feel like he was working hard at getting me the best rate possible. When I did my refinance it was the same as before. Five stars!
Zack F. | Apr 2020
I have already recommended Guarantee Rate to several friends
Chelsea S. | Mar 2020
Matt Cooper is awesome and does a great job getting people through the process of home buying and refinancing with minimal pain.
Adam M. | Feb 2020
Matt was awesome! Everything went smoothly, everyone communicates and works together well. They made buying my house easy. And Matt was sweet to show up at the closing.
Janni S. | Jan 2020
Matt Cooper was excellent and made everything very easy
Katherine H. | Jan 2020
Matthew Cooper was extremely helpful and always prompt on replies and returning my phone calls. He always took the extra time to explain things and went above and beyond in every conversation we had. I cant stress enough how much I appreciate his outstanding customer service skills.
Nicholas R. | Aug 2019
I was so grateful for the attention to detail Matt provided! He made sure that I understood what was going on at all times in the process, and that is so greatly appreciated as I am a first time home-buyer. I felt very much like I was being advocated for and I was absolutely beyond satisfied with the level of customer service I received.
Katherine D. | July 2019
Matt was amazing! His attention to detail , ability to communicate difficult concepts, and his professionalism are beyond reproach!
Steven H. | Aug 2019
Guaranteed Rates has a wonderful team that works together to make home buying worry free, thank you for everything!
Cindy C. | July 2019
This process was easy, efficient, and fast! No problems whatsoever!! Thank you!
James F. | June 2019
Matt is amazing! He kept us in the loop the whole time and was always willing to answer our questions!
Jacie A. | May 2019
I was working with a different mortgage company and not having the most positive experience. Based on another agent's recommendation, I switched to working with Matt Cooper at Guaranteed Rate and was VERY happy with the whole experience - from my rapport with Matt and his team, to their thorough explanations of everything, to the secure online portal that helped me manage the process. We even ended up closing a few days early! As a nervous first time homeowner, I really couldn't have been happier with how smoothly the whole process went. Buying a home is a very steep learning curve and Guaranteed Rate managed to educate me on my best options while instilling confidence that they had my best interests at heart.
Chelsea S. | December 2018
Matt Cooper is very professional and always kept me up to date on the status of my loan process. Matt is easy to reach for any answers and always willing to assist if needed.
Craig A. | November 2018
Matthew Cooper was very thorough and easy to work with; he has made this process very easy. I appreciate all the hard work and quick responses I received from Matt. Matthew went above and beyond his work title by making recommendations for home insurance. If there is anyone I would use again to refinance or even purchase a home, it would be Matthew at Guaranteed Rate
Maribell A. | July 2018
Matt Cooper did an excellent job from start to finish. Best lender I have ever worked with.
Claire M. - West Linn, OR | May 2022
Matthew Cooper is the best. He's been my guy for over 10 years through multiple home purchases and/or Refi's. Can't say enough about him.
Michael V. - Boise, ID | Sep 2022
Mathew Cooper was on his game!
Christopher S. - Boise, ID | Nov 2022
They where fast and simple we closed in 8 days!
Ryan B. - Caldwell, ID | Jan 2023
Fast efficient and friendly.
Jon D. - Boise, ID | Apr 2023
Matt Cooper made the process super easy!
Kerrigan M. - Eagle, ID | Oct 2023
Very knowledgeable, easy to work with, very informed and organized
Zemir M. - Boise, ID | Nov 2023