What people are saying... What people are saying... Back to profile
Straight forward and easy to navigate . Made quick work of signing documents
Donna L. - Vancouver, WA | Jul 2021
We had a great officer helping us all the way through
Dale H. - Klamath Falls, OR | Jul 2021
This was the best process for purchasing a house that we have gone through. Very smooth process that made home buying simple.
Bryan C. - Saint Helens, OR | May 2021
Knowledgeable lender. Patient, kind, and understanding. Exceptional and responsive communication. Kept us up to date.
Thea E. | Mar 2021
Adolf H. | Jan 2021
Susan H. | Jan 2021
Phillip was responsive and professional, accessible and efficient.
Danitza G. | Jan 2021
Phil was very on top of communication. Everything went as he said and it happened in a timely fashion. I appreciated Phil always reaching out to inquire how I felt even when the process was in others hands. Great guy!
Gary G. | Jan 2021
Phil was great he always kept us up to date On how our refinance was going, he was very easy to work with and I would recommend him to all my friends and family.
Walter T. | Dec 2020
Phil was great and process smooth and easy. Stearns app made it easy to complete paperwork.
Mercedes D. | Dec 2020
I would use Phil again
Sharon C. | Dec 2020
Philip made the refinance of our home a little less stressful and they were local and my wife and I believe now is the time to keep our money and business that we do as local as possible. Thanks phillip
Kenneth O. | Dec 2020
Richard K. | Dec 2020
It was a very smooth transaction of from start to finish.
Robert D. | Dec 2020
Phillip, is very knowledgeable and experienced in the home loan business... I'm fortunate to have chosen Phillip to handle my financial needs. Thank you for your time and talent from start to finish, successfully managing my original loan, as well as, the refi of my home.... Thanks...!!!
Allison T. | Dec 2020
Yisihak M. | Nov 2020
Good communication. Resolved any isdues
Kenneth C. | Oct 2020
We had prior experience with Phil, so a repeat was like seeing an old friend. He's informative and up front about expectations and time lines. Stearns co. Is lucky to have him.
A K. | Oct 2020
I appreciate that Phillip Jack made sure our loan was set up the way we asked, that he didn't miss a step in getting all the documents and everything he needed from us in a timely manner, and his attention to detail. We appreciated that every step could be done remotely, and the notary came to our house. She was wonderful, by the way! Thanks so much!!!
Wendy J. | Oct 2020
Phil went above and beyond keeping us in the loop and digging for information that was needed to complete our mortgage. He all the difference.
Glenn J. | Oct 2020
Easy to get in contact with and worked hard to get me the best possible deal.
Lloyd G. | Oct 2020
Answered all our questions in a timely manner and very knowledgeable on the process! Thanks again!
Steven C. | Sep 2020
Phil handled all our questions and helped us through each step!
Jaimee R. | Sep 2020
Phil was amazing to work with. He kept us informed throughout our entire refinance process. We will definitely refer him to friends and family for their financing needs.
Karl S. | Sep 2020
Phil was always good at following up emails and Stearns online app requirements with a phone call to remind or clarify. He is always available to answer questions via phone or email.
Jeffrey P. | Aug 2020
Very well informed and answered all of our questions
Robert L. | Aug 2020
I enjoyed working with Phillip because he was able to anticipate paperwork that was needed and give me heads up so I can get the corresponding paperwork together. Being one step ahead made the whole experience that much smoother.
Kelly S. | Aug 2020
Phil did a great job summarizing my refinance options, making it very easy to make a decision. Overall, refinancing to a lower interest rate, folding in my student loans, even shopping for new homeowners insurance at his suggestion, have resulted in nearly $1,000 per month in savings. I'd say that's great!
Thomas J. | Jul 2020
Great customer service. I was guided through every step and the process was efficient and easy.
Victoria S. | Jul 2020
Communication was key and timely. Had documents delivered quickly. Locked us in at an amazing rate with a VA loan!
Krystol S. | Jul 2020
It was great service
Rupert T. | Jul 2020
great response time to questions and issues.
Jimmy A. | Jul 2020
Phillip is knowledgeable in the field and easily shared all options to me as a buyer. He demonstrated professionalism in all communications. Thank you Phillip.
Bonita D. | Jun 2020
Phil was great to work with-very professional and always communicating any updates, which I really appreciated. I would definitely recommend him to family and friends!
Kelsey C. | Jun 2020
Constant Communication. Very clear instructions.
George C. | Jun 2020
Phil was a pleasure to work with and exceeded my every expectation
Aaron F. | Jun 2020
Phil has been my mortgage broker for ten years. I would never consider going through anyone else. He does and amazing job. He is knowledgeable, efficient, and always available to answer any questions I have. My refinance was fast and stress free and I could not be happier. Thanks Phil!
Lyndsey M. | Jun 2020
Phillip kept the ball rolling and notifying us of things that were needed. He was pleasant every time we talked. Definitely going to recommend him to family and friends. Thank you!??
Heather J. | May 2020
Philip Was professional gave me good advice during my refinance I would recommend and use him again
Paul D. | May 2020
Phil was always very responsive and transparent about what was going on. He would follow up immediately whenever I had a question or concern and he was diligent in working to provide me the best rate and offering available to me. I really appreciated working with Phil as he was attentive but not pushy!!!! Thank you, Phil!
Gloria F. | May 2020
Everything moved fast and smooth, and any issues were easily resolved!
Dustin J. | May 2020
This was our second refi with Phil, it was quick and easy. :-)
Kelly S. | May 2020
He was very helpful with mortgage loans and how everything works! He was very honest and up front with all my questions. He also locked us in a good interest rate and the fees were lower than other companies! I'm recommending that my son see Phillip Jack to see what approval rating to buy a home. Thank you so much
James W. | May 2020
Easy to communicate with. Very willing to work with me and provide me with the information I requested.
Kent H. | Apr 2020
Phil was very responsive and helpful
Kenneth S. | Apr 2020
Phillip has years of experience in the mortgage lending industry, and that shows in his level of knowledge, communication, and overall ability to get things done on the tight schedule that often comes with buying a home. I have used his services in the purchase of two homes, and I recommend him to anyone looking to buy or refinance.
Clark R. | Apr 2020
After shopping aroind Stearns was the best rate and I was extremely happy with Phil as my broker. At every step of the process he was great and informing me where we were at in the process and what was next. He also did a great job letting me know when I had docs to sign knowing that checking emails daily is not my stregnth.. I have referred Phil to friends that were very happy as well.
Laura M. | Apr 2020
Keeping us informed
Martin B. | Mar 2020
Phil provides a great level of service. His insights are helpful, he offers advice when appropriate, but doesn't push answers, only options. I've worked with him twice now, and was delighted the second time to find he was still doing business, so I could work with someone I trusted, instead of having to find someone new.
Steven C. | Mar 2020
Always a pleasure to work with phillip jack he has helped rebuild our financial goals
Jeffrey P. | Feb 2020
A million thanks to this man whose professionalism is way beyond limits. I cant say thank you enough for his quick response and swift assistance. He's always there to answer your inquiries even after office hours which I greatly appreciate. What amazes me so much is the way he treats and accommodates his clients. Other than being an expert to his craft, he is very approachable and friendly who's willing to devote his precious time for his clients. Moreover, He’s an awesome guy to talk with fu
Ma L. | Feb 2020
As a first time home buyer I had a lot of questions for Phillip each day it seemed and he was always easy to get a hold of and patient even though I often had to have him repeat things until I understood them. So I received an education in home loan financing far beyond just filling out paperwork, and signing forms! I would not hesitate to refer anyone to Phillip. The experience was quite positive!
Brian S. | Feb 2020
Phillip made the process go very smoothly. I really liked how he kept us updated every step of the way. We will definitely reccomend him to others.
Nikita P. | Jan 2020
I had a great experience working with Phil. He took the time to make sure I understood what was happening during the process. I hope to have the opportunity to work with Phil in the future. -William
William B. | Dec 2019
When we bought are house Phillip was there, when we refinanced Phillip was there. Really impressed with his performance and timely manner of getting things done! Thanks again for all your help and see you again. Chad Dillon
Chad D. | Nov 2019
Very easy to talk too and they explained it so I understood everything, They work really hard to help you get what you need , Very Happy with my new Home Thank you so much Phillip And Jackie you guys Rock
Gaye B. | Oct 2019
I called Phillip Jack over two years ago when we were first tried to buy a home. We were not all the way prepared and we didn't really know what to do. Phil gave me the best advice on how to build our credit, everything that we needed to do to get our dream home. We had developed a 2 year plan and by following his advice we now sit in our literal dream home. I am so thankful for the time that he took to give us advice and then when we were ready he got us a home loan.
Clifton P. | Jul 2019
It was a pleasure to work with Phil. My refinance was a requirement as part of my divorce. Phil was very understanding every step of the way. Thank you Phil!
Lisa P. | Jul 2019
Wonderful experience and helped me get the house I wanted!!
Joseph N. | Jul 2019
Phil was always in communications and pleasant to work with, even when surprises arose. He worked diligently to help resolve all of the issues that arose. Phil was a great representative and agent for Stearns.
David H. | Jul 2019
The whole process was quick and easy
Wendi F. | Jul 2019
Working with Phillip and Jacqueline was very easy, they were both very communicative and being able to upload and email documents made the process easy. My families dream of owning a home has finally come true! Thank you
Michael C. | Jul 2019
I had a few challenges, getting my refi done ,Phillip stuck with me the whole way, easy guy to talk to, and very helpful, best and most enjoyable time I ever have had doing this kind of business, thanks buddy
Steve G. | Jun 2019
Martin B. | May 2019
Philip was very patient and help me through a few deals till we got one that worked out and did not give up on us was very informative so I could make the best decision
Paul D. | Mar 2019
Good communication and being in competent hands made the process seemless.
Adam P. | Mar 2019
Thank you Phil, My husband went to you looking for one thing but ended up doing something better then what we asked for or hoped for. We are happy that the process was very fast as we were in a time crunch.
Michele P. | Mar 2019
Open communication, advisive
Jacob E. | Feb 2019
He made sure items needing attention were taken care of and stayed on top of our issues in order to proceed.
Joel B. | Feb 2019
Communication! Phil always tries to keep you up-to-date as things progress through the entire process. Very thorough and competent in his field.
Donald M. | Feb 2019
Phillip is very pleasant and very accommodating. He is full of knowledge and goes above and beyond with his work in a professional manner. I highly recommend him. I already gave his phone number to a couple of my friends. An employee like him should be acknowledge and rewarded. Thank you, Phillip. Stearns Lending is lucky to have an employee like you.
Valmond A. | Feb 2019
Philip!!! He's one of a kind and very knowledgeable and experienced in his profession. Philip talks to u, gets to know u and doesn't play games he does his job in a manner that makes u feel comfortable speaking with him It's plain and simple, Philip is one of the best!!!!!!!!! Thank u, Philip I truly appreciate everything u have done for me, I can't Express how grateful I am that I had u working on this for me
Ronald S. | Dec 2018
Wonderful experience! Phil made this an easy, stress free process. Highly recommend his services!
Lyndsey M. | Nov 2018
It was great working with Phillip Jack on my refinance. He gave sound advice, provided options and solutions to EVERY question I had, even those that may have seemed trivial to the process, he was patient. Phillip made sure that I understood all of the options available to me and their advantage & disadvantage. It was refreshing to work with a person I felt I could trust. Phillip was definitely that person, amazing work ethic, knowledgeable, professional and understanding of customer needs.
Tania W. | Nov 2018
excellent communication, especially because we were remote and did all the process online and through phone, email. Couldn't have been easier..
Francis T. | Oct 2018
Phillip Jack was the loan officer I worked with and he was very patient, professional, and diligent. My husband had passed away recently and I was struggling emotionally during this process. Phillip was kind and understanding. I know Phillip had to explain some things to me more than once and he was always happy to do so.
Judy F. | Oct 2018
Philip Jack was amazing, very cool when I got frustrated. I will recommend this company to anybody. Thanks.
Ronald L. | Oct 2018
Phillip was very prompt on everything and explained everything well. everything went smoothly ! He was awesome to work with !
Amanda U. | Aug 2018
Phil was very knowledgeable
Abraham D. | Jul 2018
friendly, knowledgeable, supportive to my needs, listened to my needs and concerns. He is great
Virginia C. | Jul 2018
Phillip Jack, there are no words to adequately express how grateful I am. There were many hurdles to overcome, but you persisted and made my loan possible. I really appreciated your patience with me, you guided me every step of the way. Again thank you and i will send referrals when the opportunity comes." Nemia Calingangan.
Nemia C. | Jul 2018
As first time home buyers Philip went above and beyond to help us get the best home loan for us. Our realtor had us talk to a local bank that she works with but they didn't try to help us. Philip made it easy he responds very quickly to answer questions and would let us know if he is the underwriter needed anything. Our overall experience was awesome we will be recommending Philip to our friends and family if they are in the market for a Home loan. Thanks Trevor & Aleah
Trevor T. | Jul 2018
Phillip communicated with both applicants and followed up well.
Michael D. | May 2018
The overall experience was great even though my realtor and Phillip Jack had to deal unpleasant realtors that listed the property, and a bank that don't have a reasonable customer service. We worked it all out together and Phillip and his team made it work and now I'm happy it is finally over and I have my house I sent many hours and lots of money on so the appraisal criterias was met to satisfy the loan agencies. That's a million Phillip Jack your great and I will recommend my kids to you.
Micheal S. | May 2018
Phil did a great job of keeping my loan on track to close on time and he kept me up to date on the status of my loan.
Philip S. | Apr 2018