What people are saying... What people are saying... Back to profile
Strong customer service. Team was extremely responsive.
Jennifer F. - Chatham, IL | May 2021
The process was easy from start to finish.
Kimberly R. - Lisle, IL | May 2021
Easy to work with, clear instruction and follow up
Kelly N. - Lemont, IL | May 2021
Ray Morrison and his team Amanda Maloney etc were very responsive to any questions or concerns. Felt that they were honest
Mercirosa C. - Arlington Heights, IL | May 2021
I felt like I was taken care of very well. I was provided guidance & help whenever I needed it.
Clarisse B. - Niles, IL | Apr 2021
Ray and his staff are amazing to work with.
Rebekkah P. - Woodridge, IL | Apr 2021
Ease of entire procedure. Streamlined process. Professionalism and knowledge of all we worked with, especially Ray Morrison, who we have used to refinance a few times over the years!
Maria B. - La Grange Park, IL | Apr 2021
Knowledgeable people, ease of process
Steven N. - Oak Park, IL | Apr 2021
All went smooth with ray and his team
Raymond W. - Naperville, IL | Apr 2021
Ray and his team were exceptional. Anytime I had a question they were there to provide support and ensure the process was a seamless as possible.
Ariel O. - Des Plaines, IL | Apr 2021
everything was so easy and they wwere able to answer all of my questions.
Andrea R. - St Charles, IL | Apr 2021
Ray is very easy to work with, and Amanda is a pleasure and very organized.
Meghan C. | Mar 2021
Have already recommended GR to two others.
Patricia L. | Mar 2021
Friendly fast and informative
Gina R. | Mar 2021
Amazing and prompt service. Always had answers for every question I had.
Nicholas B. | Mar 2021
Smooth process. Ray and team always go above and beyond to be helpful.
Charity S. | Mar 2021
Ray’s team provides excellent response times, easy process, explains all aspects in detail
Ryan C. | Mar 2021
Helpful, friendly, prompt.
Kimberly K. | Mar 2021
I think the entire process is seamless: application is easy&electronic and the closing was virtual. I also trust Ray Morrison, who I have been a client of for over a decade.
Benjamin D. | Mar 2021
Ray Morrison explained everything thoroughly and the process was organized and easy.
Richard D. | Mar 2021
Ray was amazing., So easy to work with. Loved being able to do an online home closing.
Brian J. | Mar 2021
Ray Morrison and his team did a great job
Peter M. | Mar 2021
Easy to work with. Communication was on point and thorough.
Christina K. | Mar 2021
Ray and his team are always a pleasure to work with. They always respond immediately no matter what time of day and are very easy to work with.
Candace G. | Mar 2021
Very smooth and easy process
Christopher M. | Mar 2021
They were very professional.
Sean M. | Feb 2021
They made the process very simple and stress free!
Jeremy K. | Feb 2021
They have been very easy to work with and supportive. Ray and Amanda are awesome
Cori L. | Feb 2021
They exceeded my expectations
Brian E. | Feb 2021
The team is professional and speedy with the process, and helped answer all my questions along the way to make me feel at ease.
Bilal A. | Feb 2021
The entire process was smooth and I trusted the people that helped get everything done.
Chris K. | Feb 2021
Ray was fantastic- very thorough and extremely fast to respond to any emails or hop on a call! Very easy process with him
Heather M. | Feb 2021
Ray and his team were amazing! They made the process so easy and quick!
Kathleen H. | Feb 2021
Ray and his team make the process seem less every time.
Ashley B. | Feb 2021
Never had any trouble. Always courteous.
Adam T. | Feb 2021
I have used GR for multiple loans, and already have recommended GR to my friends.
Frederick M. | Feb 2021
I have re-financed with Ray Morrison and his team multiple times in the past. This was my first purchase through Ray. This time as well as in the past the experience was clear, supportive and results oriented. The GR Team Approach is the best.
Steven C. | Feb 2021
excellent customer service and speed to close
Bryan T. | Feb 2021
I've used Guaranteed Rate for 15 years, including 2 purchases and at least 3 refinances. Every time has been great.
Frederick M. | Aug 2020
Because they have exceptionally amazing service
Jose L. | Feb 2021
because everything was seamless, so easy and a lot of it was online.
ANDREA R. | Aug 2020
Professional. Ease of process. Great people.
Timothy W. | Oct 2020
The customer service I got from Ray Morrison as well as the closing lady was second to none!
Mark B. | Aug 2020
Ray is super responsive and flex’s to our needs
Michael W. | Oct 2020
Ray answered all my questions quickly and accurately. The whole process went very smooth.
Richard D. | Aug 2020
Great customer service by Ray and Amanda. Easy process
Sonja L. | Oct 2020
GR is always easy to work with and Ray and team are great!
Philip G. | Dec 2020
Ray has assisted us with an initial loan and most recently our refinance. He is informative as well as professional. He responds promptly to any questions and provides guidance.
Charity S. | Aug 2020
They make it easy for the customer!
Beth M. | Sep 2020
Any time I needed to contract someone I received a helpful reply almost immediately
Jonathan C. | Oct 2020
Ray and the team at GR are very easy to work with and the communication is top shelf! Thanks Ray!
Philip G. | Dec 2020
Big fan of Ray’s communication
Meghan C. | Aug 2020
Very smooth process, financially advantageous, great GR professionals to work with.
Ryan R. | Sep 2020
Great customer service from Ray and Amanda
Scott S. | Oct 2020
1. Ray and his team are efficient and highly responsive, and answer all questions 2. GR's online tools and e-Close process are simple and easy to understand
Jonathan N. | Nov 2020
Ray Morrison by far best mortgage guy I've ever partnered with, responds quickly, acts quickly, and was very knowledgeable.
Guillermo A. | Dec 2020
A seamless process with Ray Morrison and team
Ryan C. | Aug 2020
Even in this Covid situation, the refinance was incredibly easy. With digital signings, and a notary who met us at work. Absolutely no hiccups or surprises
Ross G. | Sep 2020
Process was quick and easy!
Kimberly R. | Oct 2020
Very easy to refinance and my loan officer and his staff is the best and will only use him.
Dawn K. | Nov 2020
Ray Morrison was amazing to work with!
Mark B. | Dec 2020
Ray Morrison is awesome and made things so easy for me as a buyer!!
Cori L. | Jul 2020
Very helpful every step of the way.
Adam T. | Jul 2020
Everything was handled flawlessly...great communication and process
Todd N. | Jul 2020
Everything was explained along the way, the process was smooth, and Ray and his team were always available for my questions.
Melissa H. | Jul 2020
Excellent from start to finish with no suprises.
Thomas S. | Jul 2020
Ray was on top of everything! He answered every question I had in a timely matter and made the entire process very easy.
Jeremy K. | Jun 2020
Seamless process, excellent guidance from the team that I worked with and great job at setting expectations. Really a painless process.
Matthew N. | Jun 2020
Ray and his team are very knowledgeable and are easy to communicate and correspond with
Bilal A. | Jun 2020
The virtual closing accommodated our current situation
Rodger E. | Jun 2020
Ray Morrison has proven, time after time, to be phenomenal!! He and his team go the extra step...honesty...transparency...efficiency!
Diane W. | May 2020
Ray Morrison was fantastic and was able to help us with the no contact close and process.
Mark B. | May 2020
Ray and the team were great and made everything easy!
Philip G. | Apr 2020
I've used them a number of times and have always had good experiences
William S. | May 2020
Ray has helped with my original mortgage and 2 refis. I really appreciate how much he has helped me understand everything about the process.
Benjamin D. | Apr 2020
Ray M was tremendously helpful, timely, and professional.
Samuel V. | Apr 2020
Because of Ray Morrison. The greatest ever!!!
JOSEPH M. | Apr 2020
I gave the company this Rating because of Ray Morrison. He was really great. I am a first time home buyer and he guided me through the entire process. I would recommend him to anyone buying a home, especially those buying for the first time.
Jaclyn K. | Apr 2020
I have been working with Ray and his team since 2012. They are very knowledgeable in what they do and they make the process so easy.
Ashley B. | Apr 2020
The team at GR is easy to work with and the online 'paperwork' is streamlined making everything great.
Philip G. | Apr 2020
Ray Morrison and his entire team were always very attentive and helpful. So easy to work with!
Candace G. | Mar 2020
The process was easy and I received great communication
Sonja L. | Mar 2020
Ray is dependable and always available to help.
Michael W. | Mar 2020
Ray is wonderful, extremely responsive and took the time to explain the whole process. I was always in the know throughout every step of refinancing! I've recommended Guaranteed Rate to 2 people and will continue to do so! The virtual closing couldn't have been any easier!!
Heather M. | Mar 2020
the process was quick and easy
Kimberly R. | Mar 2020
Ray Morrison and his team did a very good job of walking me through the process.
David C. | Mar 2020
Everything was incredibly easy and efficient.
ELLEN M. | Mar 2020
My loan officer (Ray Morrison) and his team made the process much easier than past experiences.
Laura G. | Jan 2020
Ray Morrison was very helpful. We had a lot of questions and he was very responsive and helped us every step of the way.
Diane J. | Jan 2020
Everyone was extremely helpful. Everything was done in a timely organized matter and I felt Ray very much cared about the entire process.
Adam T. | Dec 2019
Ray Morrison is outstanding!! In addition, his entire team, led by Marcy, were very helpful!
David W. | Aug 2019
My loan officer and his team did a great job making sure the refinancing was quick, easy, and efficient. I'm very satisfied with the outcome of this process.
Kelly B. | July 2019
I've worked with Ray Morrison and his team on a few transactions - they always work hard to get things done quickly and accurately. Ray also communicates current status clearly and explains things as they come up to ensure we are on the same page.
Jonathan N. | December 2018
Very friendly, could contact them at any time and just awesome people to work with.
Maureen B. | May 2019
This is my second re-fi with Guaranteed Rate with one more to go for mu FL condo. My main contact - Ray Morrison has always made the process easy. Ray's team is very professional and personable with excellent communication skills. I have referred a number of friends and neighbors to Ray and will continue to do so. A great experience all the way around.
Steven C. | August 2018
Ray Morrison does an outstanding job. He goes the extra distance to help get things done. He came to our home twice to help us with the online application. This is our third refi through Ray and I would not go throughout anyone else!
David W. | JUNE 2018
Ray made the process smooth for us and was really attentive to us as first time buyers.
Darwin B.– Lisle ,IL | JULY 2015
Ray Morrison and his team have been great to work with.
Tonia N. – Chicago, IL | Jan. 2015
Ray and team were amazing throughout the whole process
Nicholas B. – Chicago, IL | Dec. 2014
"Ray walked us through the process with step by step directions. It was quick and easy result. The closing was done in just over 30 minutes... everyone was very prepared. The whole experience was excellent overall! And I have already recommended Ray to someone who's closing with Guaranteed Rate. Great job guys!"
Derreck R.-- Naperville, IL.-- 8/ 2013
"Ray was great to work with through the loan process, he did a great job on getting us a good rate and keeping us informed while moving forward. They also had the closer come to the house! So convenient!"
Richard K. -- Port Charlotte, FL. -- 5/ 2013
Hey check out the amazing review from Jonathan about Ray! “Ray Morrison and his team were wonderful! I received an excellent rate and was able to refinance my condo in 30 days. The process was smooth and did not encounter any snags. Ray provided me with a number of options and answered all of my questions promptly. I would definitely recommend working with Ray and Guaranteed Rate! Everyone is responsive, knowledgeable providing excellent rates!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Jonathan N. -- Chicago, IL -- 04/2013
I had a tremendous experience refinancing with Guarenteed Rate. Ray Morrisson and Maureen Kintzer are the absolute best! This is not the first time that we have worked with them. We will continue to use Guarenteed Rate and Ray and Maureen in the future.
David W. 7/2011