What people are saying... What people are saying... Back to profile
Everyone we worked with was very helpful and made the process easy.
Alexus S. - Caldwell, ID | Apr 2022
Customer service - prompt honest and clear responses to questions - good sense of humor
Susan E. - Hastings, MN | Apr 2022
My service was excellent. Rob Albin was helpful all along the way
Martha H. - New Braunfels, TX | Mar 2022
They came through for us and they we’re very patient with a couple of older low tech home buyers.
Kelvin R. - Lakeside, TX | Feb 2022
i give it that rating because it was very easy, fast response and things were done fast.
Law R. - Saint Paul, MN | Jan 2022
The entire process was easy and they were very informative about how the process would unfold.
Jason W. - Buna, TX | Oct 2021
I representative i work with was great. Rob Albin made this an easy process with great communication and prompt replies to any of my questions or concerns. I would definitely refer Rob to anyone I know.
Nicholas J. - Spring Valley, WI | Oct 2021
Rob Albin was just amazing, he was always available to provide support and guidance.
Antonio V. - Saint Paul, MN | Sep 2021
Rob Albin went above and beyond all expectations.
Ryan Z. - St. Louis Park, MN | Sep 2021
They were extremely helpful through the process
Glen L. - Houston, TX | Aug 2021
Rob Albin always delivers and makes it easy. I have recommended several people to him already
Loren T. - Houlton, WI | Jul 2021
4 time doing business with them
Tatiana H. - Maplewood, MN | Jun 2021
Rob was great to work with!
Shirley V. - White Bear Lake, MN | May 2021
Rob did a fantastic job at answering all of our questions in a very timely fashion.
Brittany N. - Austin, TX | May 2021
quick easy efficient Kudos to Rob Albin
Liliana O. - Richfield, MN | May 2021
Good and consistent communication.
Qweyonoh P. - Brooklyn Park, MN | May 2021
Easy to work with. Rob Albin was great!
Oscar J. - Surfside Beach, TX | May 2021
We have had great results twice.
John W. - Terrell, TX | Apr 2021
Rob Albin and his team were great to work with
Ruth K. - Saint Paul, MN | Apr 2021
Excellent communication, customer service, very organized and capable....
Susan E. | Mar 2021
Great service. Took all the time I needed to understand. Reminded me of things I needed to get done or send to them. Always friendly and helpful.
Sara R. | Mar 2021
Easy to work with and communicated progress well.
Michael R. | Mar 2021
Rob was very helpful through out the whole process and answered any questions I had in a timely manner! He made it as easy as possible and took time to explain things to me when I didn''t understand something.
Gloria C. | Mar 2021
The refinance process was well organized. The Guaranteed Rate team kept us informed as the loan passed through its various stages from application to closing.
Gregory H. | Feb 2021
Great rate, very helpful and kept me informed.
Robin K. | Oct 2020
Rob Albin and his team made everything so simple and painless, also dropped my interest rate down.
Cynthia M. | Feb 2021
Everything was professional and everyone of my question was always answered quickly
Christopher K. | Oct 2020
Fast responses, and generally clear and concise communications
Rishi M. | Nov 2020
Rob Albin has always been very responsive to any questions or concerns I've had. The process went smooth and I'm very happy with the amount of money we are saving.
Thea L. | Aug 2020
Very thorough and super quick to respond to questions
Michael O. | Oct 2020
Very friendly people and easy to work with. Process was simple step by step. Everything went very smooth.
Robert H. | Nov 2020
Rob Albin is incredible! I have never worked with a loan officer that provided the same level of service as Rob. Guaranteed Rate should be thankful they have employees like Rob Albin!
Kirk H. | Aug 2020
The entire process was smooth and everyone was professional and efficient.
Cheryl F. | Sep 2020
Great group of people to work with
Peter B. | Oct 2020
Great people to deal with quick response on questions.
Jacob R. | Nov 2020
Thorough, efficient, and kept up to date as we went through the process.
Thomas R. | Aug 2020
thorough, fast, dependable
Julie T. | Sep 2020
They were awesome. Rob and his team made my experience less stressful and were very good at communication.
Annemarie B. | Oct 2020
Fantastic service start to finish. (This is my 2nd refi through GR). The ability to upload my financial docs via your secure portal made this MUCH easier than my last refi 13 yrs ago.
Dawn B. | Nov 2020
Easy, fast and just like Rob told me it would be, couldn’t be happier. Thanks again
Brian Z. | Dec 2020
Rob was very responsive, the entire process through closing was smooth
Michael W. | Jan 2021
Very easy process and employees were great to work with!
Chad O. | Aug 2020
Very professional staff. Responded quickly to questions. Knowledgeable on financing for coastal property.
Lisa H. | Sep 2020
Our situation seemed a bit complicated, but the team worked hard and went the extra mile to get our refinance approved. They were willing to keep trying when we ran into hurdles along the way.
Jun Hyoung B. | Nov 2020
It was the best mortgage experience I have ever had
Nicole G. | Dec 2020
Easy to work with. Good communication.
Lauren M. | Jan 2021
Great Service and very responsive
Vickie J. | Aug 2020
They were very helpful in getting us the loan we needed in the timeframe that we needed.
Grace R. | Sep 2020
They are outstanding, I recommend them to anyone!
Bonnie G. | Oct 2020
Excellent service. I've purchased three houses in the past but this was by far the smoothest.
Brandi C. | Nov 2020
Fast responses, easy to work with
Lauren E. | Dec 2020
Everything was super easy as the customer, Rob and team did a phenomenal job getting our mortgage through in a tight turnaround time.
Allyson W. | Jan 2021
Rob and his team were VERY responsive throughout the entire process.
Michael A. | Jul 2020
The staff are doing a great job.
Adelani O. | Jul 2020
We have used them twice and both times we were very pleased at the way they were professional, prompt, and helpful. Great service
Stephen A. | Jul 2020
The staff are efficient and timely. They keep you up to date through out the process.
Judith A. | Jul 2020
I have been doing business with them for the past 4 years
Tatiana H. | Jul 2020
Rob, Sam and team made it so easy
Hunter W. | Jul 2020
Rob Albin has always been straight up in answering questions and I have never felt like I was being mislead.
Kevin W. | Jul 2020
Rob Albin was always on top of things. Answered emails fast and gave me enough time to complete tasks.
Terrance S. | Jun 2020
Frequent and rapid response with any questions or concerns. Kept up to speed on the process.
Kimberly P. | Jun 2020
Prompt service and lesser closing fees than most.
Salil P. | Jun 2020
Professional, personal and efficient service
Stacy H. | Jun 2020
During this time of uncertainty of COVID-19, we had no hang ups and everything went very smooth.
Jonathan R. | May 2020
They were quick to respond and quick to deliver results
William P. | May 2020
It was a hassle free experience
William B. | May 2020
Because they are faithful , and trustworthy
Victorine J. | May 2020
Rob Albin and his team are great. Very client centred approach. Thanks Rob.
Scott S. | Apr 2020
Awesome people to work with
Lynn B. | Apr 2020
Everything was easy and I was well informed.
Jacob E. | Apr 2020
Easy process and prompt responses from staff
Maj-Britt N. | Apr 2020
Rob Albin was always available and quick to respond to all questions or concerns.
Michael M. | Apr 2020
Initial quotes were accurate, response time and closing procedures were on top level
Ravi G. | Apr 2020
Because guaranteed rate agents are helpful and very responsive
James D. | Feb 2020
We were very happy with their support from the beginning to the closing day. They’re always there to give us regular updates information and that help us stay focus during the process
Daniel D. | Feb 2020
Due to our past and present dealings with Rob Albin. He is an awesome guy to work with.
Thomas H. | Jan 2020
Rob was great to work with and very communicative
Laramie O. | Dec 2019
Rob. Albin, he is always, professional, helpful, and truly interesting in helping clients. Rob's the best,and the reason we always do business with him.
John P. | Nov 2019
Rob was wonderful and very prompt to answer all of our questions and provide pre-approval letters when we were putting in offers. He was very patient and always friendly and courteous. Being a first time home-buyer, I had a lot of simple questions and always felt they were answered well.
Laramie O., October 2018
Very easy and helpful
Braden W. | Oct 2019
They were fast, friendly, kind and an excellent rate.
Denise N. | Sep 2019
Rob and everyone involved in our loan did a great job making it a very smooth, timely process.
Anna P., July 2018
Rob Albin was terrific. Easiest home loan process I have been through, and I went through the process 4 times previously over the years with various lenders. Thank you.
Niles R | July 2019
Rob Albin and Samatha Damsgard in the Forest Lake, MN office were awesome to work with. We were on a tight schedule to get the closing done and they made it happen. Thanks Rob and Sam!!!
Scott S., July 2018
Rob Albin was terrific. Easiest home loan process I have been through, and I went through the process 4 times previously over the years with various lenders. Thank you.
Niles R | July 2019
Rob is always thorough and great to work with.
Loren T. | July 2019
Rob did an excellent job getting our home loan for us and was great to work with! We will surely work with him again!
Stephen G. | June 2019
Rob and his team were great and very patient with all of our questions and concerns. We closed ahead of schedule and everything went smooth on close day.
Christina S. | June 2019
We used Guaranteed Rate with the purchase of our first home, and we just purchased our second home, and everything went very well once again. Thank you, Rob and the Guaranteed Rate team!
Nelky D. | March 2019
Rob and Sam both made me feel they cared about helping us get through everything! Sam was amazing and I would come back to G R just because of her! I am grateful!
James T., April 2018
Rob and his team made it a stress free process. Honestly the least stressful thing about buying the home was securing the money. The hardest part was getting him everything he needed, the rest was easy. It only took them about 20 days and They were ready to close about a week and a half early. They had the money waiting at the title company a day early. Overall great experience.
Austin S. | March 2019
I want to thank everyone involved with the loan process, they did an excellent job getting everything ready in a short amount of time! THANK YOU!!!
David M. | January 2019
Rob Albin was a pleasure to work with. I would definitely recommend him to friends or family.
Gregory H., February 2018
Rob was great to work with, he kept us on track, and he made the whole experience easy and enjoyable. We will be calling him the next time we need anything and have already referred him to other friends and clients.
Grace R. | January 2019
Very professional and very easy to talk to. Answered all my questions that I had. Would recommend them in a heartbeat Thanks!
Robert K., November 2017
Rob Albin was willing to up our budget when we found the exact right house but was a little hard to reach. The house was right on the beach. The house was the exact right color, and Rob Albin was the exact right Agent. 007, not 0010.
David H. | January 2019
I had a very good experience. The loan officer, Rob was so helpful, patient and very friendly. It was a good experience all around.
Kathy J., November 2017
I'm still amazed and thankful that they came to my house for closing. Made it so very easy.
Cynthia S. | December 2018
We bought a unique house and didn't have any issues getting a loan. I know that another couple that wanted the home, couldn't find a loan because of the unique property. They clearly didn't use Guaranteed rate. Rob Albin was great, keep us informed. Very friendly staff and helpful the entire process. STRESS FREE!!!!
Maria S., October 2017
Rob Albin was great to work with. The entire process was a breeze from start to finish and made everything very easy to understand since we had a lot of questions as first time home buyers. I will recommend to others. Thanks, much-Guaranteed rate!
Chad F. | November 2018
Rob Albin was great to work with. The entire process was a breeze from start to finish and made everything very easy to understand since we had a lot of questions as first time home buyers. I will recommend to others. Thanks much Guaranteed rate!
Chad F., November 2018
We have had Rob Albin on multiple loans now and there is no better. He is always willing to explain or provide the information that makes the process as easy as possible. There were no surprises and we credit that to Rob's honesty, integrity and attention to detail.
Brian V., July 2017
Rob and Samantha were very helpful and made our days less stressful. Very easy to contact and they were very quick to respond to our questions and needs. I would give them an 11 out of 10 if I could!!
Travis J. | October 2018
Mr. Rob Albin, my loan officer was the greatest. I've never encountered anyone as nice and hardworking as he is. Mr. Albin worked on Saturdays, Sundays and even on a holiday contacting me and keeping me informed. He is amazing. As a business owner I wish I could find people like him to work with me. He is truly a valuable asset to anyone's business with the highest work ethic I have ever seen in a person. Thank you for assigning him to my loan. I will be recommending him to my family, friends and colleagues.
Silas O., February 2017
Had a great first experience buying a home. Rob Albin was super helpful and responsive every step of the way. Communication was great, everything went very smoothly, couldn't ask for anything more to be honest.
Christopher T., December 2016
Rob was great. He was very attentive and answered my questions quickly. Even when I wanted quotes for different down payments, different home values, etc. he was quick to put them together and send them to me. He did everything he could to meet our closing date (which was the Tuesday after Thanksgiving!) and I really felt confident in trusting him with getting us the best rate and deal.
Cody O., November 2016
Rob Albin has always been great to work with. Because of him, I have purchased three houses through Guaranteed Rate. I will continue to do business with this company because of my experience with Rob.
Gary B., October 2016
Clear communications and excellent delivery. My wife and I have purchased over a dozen homes and this was the best experience we have had. Thanks.
Barry S., September 2016
I had a great experience with Rob. He was always quick to respond to all my questions and explained things clearly. The process was quick and easy. I liked being able to provide all the necessary information.
Teri F., August 2016
Rob Albin has been excellent to work with. He is the reason this is my third loan with your organization.
Gary B., August 2016
My Loan Officer, Rob Albin, was always available. Rob and the staff were always friendly and made the loan process go as smooth and quickly as possible. I would recommend them highly and use Guaranteed Rate again.
Michael T., July 2016
Rob Albin made the whole process absolutely painless. I didn't even have to go into the office, he came to my home. I moved from MN to AZ and having a local Loan Officer to work with was wonderful. I cannot say enough good things about him!
Marjorie B., July 2016
Rob is awesome and I recommend him to anyone I know that is looking at purchasing a home!!!
Bradley M., February 2016
Rob was excellent in making this a very easy transition. Always kept me up-to-date with the process. Would highly recommend him!!
Gaylene G., October 2015
Rob Albin was great. We used him 10 years ago, and were happy to find that he was available when it was time to up-size our house. I would certainly recommend Rob.
Jason B., August 2015
Everyone went the extra mile to ensure we met our contractual closing date. Rob Albin was available at pretty much any time we needed to ask questions. He's really a good asset to Guaranteed Rate.
Mark H., August 2015
I did not have a clue what I was doing, but Rob explained the whole process very well. I was found the best mortgage for what I could afford.
Matthew P., July 2015
Rob Albin and team were great! Easy to work with and always pleasant and helpful.
William K., July 2015
I was very satisfied with Rob Albin. Overall it was a very smooth process. I felt informed and cared for as a customer.
William S., June 2015
Rob Albin was very helpful during the whole process and prompt with any questions I had. I will definitely refer friends/family to him.
Melinda H., June 2015
Rob Albin was an amazing loan officer and his ability to not only answer any question I had but do so without delay was truly impressive. The whole experience was fast and easy. I would recommend Rob to any of my friends or family who are purchasing a home.
Jennifer P., May 2015
Rob Albin was so professional, friendly and such a pleasure to work with. Five years ago he helped us purchase our first home so we knew we wanted to contact him again to help us with re financing. Once again, his service was exceptional and we were beyond pleased with him and how smooth he made the process. We recommend him to all of our family and friends because he is so wonderful! From start to finish, the process went very smoothly and understandable.
Rhett P., April 2015
From start to finish, the process went very smoothly and understandable. Rob Albin was so professional, friendly and such a pleasure to work with. Five years ago he helped us purchase our first home so we knew we wanted to contact him again to help us with re financing. Once again, his service was exceptional and we were beyond pleased with him and how smooth he made the process. We recommend him to all of our family and friends because he is so wonderful!
Rhett P., April 2015
Rob Albin made doing business easy. Him and his team were fast and friendly.
Jill F.
Rob Albin was very prompt with answering questions during the entire process. I would highly recommend him!
Wayne M.
Rob Albin is the best mortgage broker I have ever worked with (and I have worked with several). He is a rock star!
Eric H.
Rob and his team are extremely helpful and patient with me.
Liza W. - Surfside Beach, TX | May 2022
Working with Rob Albin was excellent!
Kirk H. - Rogers, MN | Jun 2022
Excellent customer service. The whole process was made very clear.
Jose G. - Sugar Land, TX | Jul 2022
We like the fast service and knowledge from guaranteed rate. Everyone was very professional about the whole process
Lina V. - Saint Paul, MN | Aug 2022
Rob was GREAT!!! He answered every question we had throughout the process.
Lynn K.
I have actually already recommended you to friends. Rob Albin is a rockstar. Made the whole process easy, bearable, and fast. Cant say enough good things about Rob.
David S. - Georgetown, TX | May 2022
Excellent work with everyone
Sharon N. - Brooklyn Center, MN | Jun 2022
My lender Rob was amazing always very prompt at responding to my needs and a wonderful personality
Rhonda B. - Roseville, MN | Jul 2022
Rob was given a very short time to get the deal put together. He did a amazing job. Received updates from 7 in the morning until 10 at night.
Tracy B. - Hockley, TX | Aug 2022
I am happy with the way Quarantined Rate treated my family
Ndoh N. - Minneapolis, MN | Sep 2022
They pretty much took over everything and the whole thing went so smooth.
Brian P. - North Branch, MN | Oct 2022
Rob Albin! He is great, extremely responsive very professional and always in constant communication.
Landon F. - Port Neches, TX | Feb 2023