What people are saying... What people are saying... Back to profile
Easy, fast, and user-friendly
Brooke J. - Elwood, IL | Apr 2022
This is my 2nd time using Guaranteed Rate. I chose Guaranteed Rate to purchase my 1st home and then used them again to refi. Each time was pain-free and worry-free. The Slovin Team is amazing! I always refer them if I hear someone is looking to buy a home.
Melinda G. - Chicago, IL | Mar 2022
They are very responsive and easy to work with.
Jordan R. - Morris, IL | Mar 2022
Outstanding service and communication throughout entirety of process
Kirbie H. - Machesney Park, IL | Mar 2022
stress free application & underwriting process
Todd A. - Elwood, IL | Mar 2022
Rob and his team are efficient, reliable and dependable. They get the work done.
Samuel K. - Portage, IN | Feb 2022
Very thorough and professional
Jinnie G. - Joliet, IL | Feb 2022
Best rates and the very best team to help get my loan
Jose L. - Joliet, IL | Jan 2022
Rob Slovins team was very attentive, responsive, and efficient
Matthew M. - Sycamore, IL | Jan 2022
Process is smooth and staff is great with communication during the process.
Daniel C. - Frankfort, IL | Dec 2021
Total professionals that get the job done.
Nicole M. - Shorewood, IL | Dec 2021
We were very happy it went well and much more simple than any previous experience
Timothy I. - Minooka, IL | Dec 2021
They are experts in this field extremely knowledgeable, professional and genuinely have your best interest in mind.
Roger L. - Shorewood, IL | Dec 2021
They were great and able to help with any questions
Mark T. - Montgomery, IL | Nov 2021
Responsive, friendly, and professional
Gary M. - Joliet, IL | Nov 2021
From start to finish, it took 2 weeks. Great team and a well oiled machine!
Karen C. - Mount Prospect, IL | Oct 2021
Very easy and quick, prompt responses if questions
Mark V. - Channahon, IL | Oct 2021
They stayed on top of their work.
Amanda W. - Wilmington, IL | Oct 2021
The whole team was really helpful
Raul J. - Joliet, IL | Nov 2021
Good to workwith very nice they will help you with anything on top of things
Christian C. - Joliet, IL | Oct 2021
They were very helpful and worked to get us what we needed
Amber H. - Braidwood, IL | Oct 2021
Super smooth and easy process. Oh, and no surprises.
Judith S. - Shorewood, IL | Oct 2021
They were very helpful throughout the entire process. It made me feel at ease during a very high stress event in my life.
Alexandra M. - Burbank, IL | Oct 2021
Everything went as planned for the most part
Kathleen R. - Joliet, IL | Sep 2021
Because you guy's are awesome since from the start!
Andrew A. - South Chicago Heights, IL | Sep 2021
I have worked with Guaranteed Rate since 2009.
Robert W. - Braidwood, IL | Sep 2021
Great rate and very easy to work with.
Keith C. - Plainfield, IL | Aug 2021
Customer Service was great! Easy to work with!
Hector C. - Lynwood, IL | Sep 2021
You guys made this first time home buying process a breeze. Anything that was needed I was told immediately and anything that I had trouble with I was helped as soon as possible.
Jacob R. - Tinley Park, IL | Aug 2021
They worked with us to get out home and got us a great rate
Laura S. - Plainfield, IL | Aug 2021
The process to complete our refi was very simple and quick.
Danielle G. - Marseilles, IL | Aug 2021
Rob and his team were amazing through the whole process!
Danielle K. - Plainfield, IL | Aug 2021
From the beginning to the end they all have been great.
Sharon W. - Frankfort, IL | Aug 2021
Rob and his team are great people to do business with!
Eric S. - Plainfield, IL | Aug 2021
They were very helpful from beginning to the end
Stanislawa D. - Hickory Hills, IL | Jul 2021
I gave that rate because l was totally satisfied with the work and effort provided by them to assist my husband and l with a smooth and successful close on our new home.
Leon R. - Joliet, IL | Jul 2021
Compared to the last Mortgage process we did in 2020 for a Florida property, all parts of the Guaranteed Rate process was clean and easy. Very impressed.
Justice L. - Danville, IN | Jul 2021
Amazing communication and great internet access
Vincent N. - New Lenox, IL | Jul 2021
Everyone was so nice, informative and helpful.
Joann G. - Chicago, IL | Jul 2021
everything was done in a professional manner
John D. - Oglesby, IL | Jun 2021
Working with Guaranteed Rate was made easy and the process was made simple to understand by Rob and his team.
Brittani D. - Channahon, IL | Jul 2021
Good communication. Easy process
Michael S. - Plainfield, IL | Jul 2021
Rob's team was great from beginning to end. They answered all my questions timely and were super helpful.
Joanna B. - Downers Grove, IL | Jun 2021
Used George Reid in the past
Ellen J. - Venice, FL | Jun 2021
Rob and Michelle were so kind, moved fast and allowed us to close in 30 days.
Angelique B. - Joliet, IL | Jun 2021
Friendly service. Great response time.
Ryan Q. - Buffalo Grove, IL | Jun 2021
Excellent service and professionalism
Marcus C. - Park Forest, IL | Jun 2021
Such an easy process and the professionals at Guaranteed Rate are top notch
Laura M. - Plainfield, IL | Jun 2021
Loved their excellent customer service!
Kirsten H. - Joliet, IL | Jun 2021
I give Guaranteed Rate a 10 because they went above and beyond to make my experience as quick and effective as possible while being very detail oriented and patient explaining ever detail along the way.
Alejandra A. - Joliet, IL | May 2021
Rob Slovin and his team were phenomenal
Daniel S. - Oswego, IL | May 2021
Excellent customer service
John B. - Joliet, IL | May 2021
The process when ad smoothly as possible
John L. - Monee, IL | May 2021
They were extremely knowledgeable, kind and very responsive. With being a first time homeowner, those qualities helped ease me through the process! I couldn’t have done it without the whole team!
Jordan R. - Naperville, IL | Apr 2021
They were great to work with, seamless process.
Natalie T. - Middlebury, IN | Apr 2021
Everything was presented in an orderly fashion, all my questions got answered promptly, the whole process went through without any complications; as a whole it couldn’t have gone any better.
Erich E. | Mar 2021
Although I was anxious and new to process they took time to answer my questions and contain my fears
Katherine H. - Montgomery, IL | Apr 2021
Professional - courteous - timely - great rate
Kevin J. | Mar 2021
Everyone is so efficient, accurate and on too of it. Made me feel comfortable at a time when you are unsure of things.
Paul K. | Mar 2021
Very smooth, excellent customer service. Great people to work with
Jose M. | Feb 2021
The process was quick and easy.
John O. | Feb 2021
Quick closing and excellent communication
Justin D. | Feb 2021
Great people to deal with from start to finish! From Michelle Reese to Liz Stanger to Darcy Buckert to Rob Slovin, just an awesome team of people to do business with!!!
Timothy W. | Feb 2021
The refinance process was seamless. The team was helpful and responsive. I could not have asked for a better experience.
Tina H. | Jan 2021
Great communication and service!
Nancy B. | Feb 2021
Everyone on the team was very helpful and they were so good about keeping you updated.
Mirta U. | Nov 2020
They have been nothing but amazing every time I've used them
Marlena J. | Dec 2020
Everything was done top notch professionally,,and in a timely manner. I was always kept up to date on the process. The people involved are friendly and competent.
Daniel W. | Jan 2021
The crew at Guaranteed Rate made our first home purchase easy and simple. They answered any questions we had and explained everything perfect.
Brandon S. | Sep 2020
Rob and his team are outstanding efficient and professional
Samuel K. | Nov 2020
I love the team at Guaranteed Rate - Rob Slovins entire team is awesome this is the third time using them for our purchases and I tell everyone about them.
Kelly K. | Dec 2020
Rob and his team make the process very easy. The flash docs made closing easy and quick as well
Jeffry J. | Jan 2021
Convenient, professional & accountable.
Cheryl G. | Sep 2020
we had our original home loan done with guaranteed rate and we just did a refi with you and both times the process went well and everyone we worked with was very knowledgeable and moved things along well
Mariee M. | Nov 2020
The whole team was very helpful and made the process easy. I was informed with information on every step needed to complete the loan
Michael B. | Dec 2020
Easy process and the process was quick
Rachel O. | Jan 2021
Rob, Chaney, and Shellie were phenomenal. They were so helpful, informative, and trustworthy. I felt supported and educated every step of the home buying process.
Emma D. | Sep 2020
You guys did the impossible and were so great with us every step of the way!
Matthew R. | Oct 2020
I have already referred one friend! Shellie Reese has worked with me for over a year! Never once did she seem bothered with my inquiries. She was nothing short of amazing!
Jyme V. | Dec 2020
Guaranteed Rate provided an immediate approval letter and the loan process portal made information gathering user friendly
Jonathan J. J. | Sep 2020
The process was fast and painless
Jeremy H. | Oct 2020
They have worked so hard to do everything we needed to get the best loan for us.
Steve R. | Nov 2020
Good service and good communication
Christopher B. | Dec 2020
Wonderful service, loyal customer for many years. Wonderful knowledgeable team made my refinance seamless and fast.
Sylvia M. | Jan 2021
Professionalism, ease of transaction, interest rate and costs.
Robert E. | Aug 2020
Very professional, likable people
Keith B. | Sep 2020
They were extreme professional and a breeze to work with.
Caitlin M. | Oct 2020
Excellent customer service
Michael M. | Nov 2020
Because of Shellie Reese and her team
Steven G. | Dec 2020
Refinancing made simple even durning a pandemic.
Christopher J. | Jan 2021
Professional, friendly and efficient services.
Patrick C. | Jul 2020
You guys are the best. Your staff is thorough, patient and caring. Thank you for making the refinance, easy and quick. To Rob Slovin- this is my second loan with you. I recommend you to everyone I can. Your so personable, professional and you never let me worry about anything, especially when during my first loan I was dealing with a lot of difficult situations with my divorce. Thank you Guaranteed Rate!
Cheryl S. | Jul 2020
We have always had a good experience with Rob and Shellie.
Laurie H. | Jul 2020
There was great communication and timely updates
Kathesha M. | Jun 2020
Very responsive and thorough in answering questions
Grace L. | Jun 2020
They always responded promptly whenever we had questions.
Lori T. | Jun 2020
Because Rob Slovin and his team were on top of everything and they handled it perfectly
Kevin H. | May 2020
Because they are an excellent team to do business with.
Marvia W. | May 2020
Because of the Detail and Professionalism throughout the Process
James W. | May 2020
The entire team was responsive, supporting and great to work with.
Twylavette E. | May 2020
Best customer service , amazing team.
Yesenia C. | May 2020
because of their great support at all times. They make everything really simple and will take their time to explain everything. GREAT SERVICE.!!
Jorge Z. | Apr 2020
Were able to give me a house in a quickly manner with this crisis going on.
Jennifer W. | Apr 2020
Very easy process I'm buying my 1st house. Employees were quick to get back to email and phone calls
Jered N. | Apr 2020
Great service, easy process.
William V. | Apr 2020
The process was made easy by a knowledgeable staff. They stayed in touch to answer questions great service.
Robert F. | Apr 2020
I loved working with the entire Guaranteed Rate team! Everyone was so helpful, timely and responsive.
Joseph P. | Feb 2020
The team made it very efficient and easy. Being able to do most tasks online, like sending paperwork and signing documents was extremely convenient. Great communication.
James C. | Jan 2020
Always there to answer a question and very helpful. Genuinely cares about their clients.
Sarah R. | Dec 2019
Michelle (Shelley) Reece walked me through every step of the process and was so patient when I had a ton of questions. She's very helpful and was wonderful to work with. She went out of her way to make sure the process went as smoothly as possible.
Tobey M. | Dec 2019
They went the extra mile with my loan. Everyone I was in contact with very nice
Lyn R. | Dec 2019
They were there and willing to help in restructuring my finances
Keith B. | Oct 2019
Easy. Walked me through the whole process without much thought on my part.
Alan W. | Oct 2019
Rob Slovin, Chaney Abbott, Beth Buss and his entire team are the best! They always answered any of my questions and got back to me right away. The entire process was quick and convenient! I have used them for years and will continue to refer them to all of my clients!
Angela F. | Aug 2019
I am happy to say that Rob and his team have helped me 3 times since 2003. The most difficult was after my husband passed away. I had to start all over and buy a new home for me and my children. Buying a home by yourself after losing a spouse is a very scary and stressful thing to have to go through. Rob and his team made sure to guide me through the entire process. I felt safe and confident that they were looking out for my best interest. Once again now in 2019 Guaranteed Rate has helped me yet again. Thank you Rob, Shelley, Chaney and Beth. You're simply the Best!
Sylvia M. | Aug 2019
Great communication! We were never left in the dark at any point. High recommend this company to anyone who needs a lender!! A++
Christopher D. | Aug 2019
Rob and his team walked me through the process, answered any questions I had. The whole process was easy and quick. I want to thank every single person I had the pleasure to speak to. Thank you!
Madelyn H. | August 2019
Everyone was helpful and professional. The closing process went smoothly. Thanks to the whole team!
Marjorie F. M. | Aug 2019
I want to thank EVERYONE that helped me through this process...I would definitely recommend you...and will definitely contact you if/when I need any of your services again. Thank you again!
Patricia C. | June 2019
Chaney and Shelley were great! They were awesome at replying to my emails and answering all my questions in a very timely manner. They were patient and helped a great deal!
Jillian M. | June 2019
It was a very smooth and relaxing transition more than I expected it to be I'm completely satisfied with the work that guarantee rate has done for me thank you very much.
Kenneth F. | May 2019
You guys were amazing we closed on the house in an amazing 17 days!!!! Hands down best company ever!
Jillian M. | May 2019
You guys were amazing we closed on the house in an amazing 17 days!!!! Hands down best company ever!
Jillian M. | May 2019
I tried to buy a house in the past, and I felt like I was a number to the other company. I feel like Shellie Reese and Rob Slovin took their time to explain everything to me. They were very thorough and made buying my house so easy. The Flash Close feature was amazing. When Beth came to give me my welcome gift (what an amazing touch), she even videotaped me about Flash Close. I will gladly recommend Rob Slovin and Guaranteed Rate in the future. Thank you for an easy transaction!
Keri L. | April 2019
Quick follow up and able answer all questions. Loan process was easy with online portal and customer support.
Aaron F. | April 2019
Entire team was helpful and very calming to a first time buyer/homeowner.
James N. | March 2019
Rob Slovin’s team was amazing! They kept me updated with what was needed and what was going on in every step of the process. Everyone was able to answer all of my questions.
Kirbie H. | March 2019
The entire team made everything easy for us and were on top of everything that was needed for the loan! Thank you so much!
Larry K. | March 2019
It was a lot easier than expected. Rob Slovin and his team were exceptional and held my hand through the whole process. I am now a very happy homeowner. Thank you all!
Sharlene N. | March 2019
Shellie and Chaney were extremely helpful. That made the whole process easier. They had a lot of great advice and knowledge of everything.
Matthew J. | March 2019
Rob Slovin's entire team is amazing! Each person was very professional and wonderful to work with. The attention they gave my husband and me with the purchase and their communication throughout the entire process was phenomenal! I have already begun recommending his team to my coworkers, and will continue to recommend them to family and friends, and will be back next year to refinance with them next year.
Elizabeth M. | February 2019
Rob Slovin at the Frankfort, IL. The office handled my loan. He is absolutely brilliant! His knowledge and professionalism made the process easy. Because of him, I will definitely be referring friends and family to Guaranteed Rate. Thank you again, Rob, for all your hard work.
Enrique C. | February 2019
Overall, the experience that my wife & I had with the Guaranteed Rate Team was an excellent one! From the first conversation had with Rob, through the entire loan process getting guidance from Shellie to the closing conversations with Beth. Each team member played a key role & was instrumental in us feeling confident & comfortable with our home buying experience. Thank you Guaranteed Rate!
Jonathan A. | January 2019
The officer was very pleasant and helped out in apply for the loan and was very fast in getting the loan no complications that needed more paperwork. Everything was mostly on email and was very patient. Would highly recommend people to Guaranteed Rate.
Rigoberto M. | December 2018
Rob's team made the process very easy and they were always available for any questions.
Nicole M. | December 2018
Excellent service start to finish. Rob and his team were very transparent and accommodating through every step of the mortgage process. I would highly recommend them to anyone.
Adam H. | December 2018
Rob Slovin and his entire team made everything easy. They are all very professional and answered any questions we had. Heather and I are grateful for Rob, Beth and Michelle, and everyone on the team. The guaranteed rate team made this the easiest part of moving. Thank you!
Kevin H. | October 2018
Michelle & Chaney were a dream to work with me being a first-time buyer. They were patient with me, and I was grateful for both of them walking me through each step. I am not sure this would have felt so perfect with any other company. I can't say thank you enough.
Lynn S. | November 2018
The team was great-so helpful and informative.
Patricia L. | October 2018
I had a good experience working with Guaranteed Rate. The team was very helpful in answering my questions and helping me through the process.
Jorge M. | September 2018
They were all so wonderful to work with very accommodating and helpful!
Amy D. - August | 2018
Rob Slovin's whole team was very helpful and wonderful to work with. They were all very efficient and quickly responded back on all the emails. Also were very patient with all my questions I had on the documents. The first lender I went with didn't help me too much - could not provide the loan amount I wanted but Rob's team took over quickly and was able to close in timely manner.
Janet Y. | July 2018
The entire process was just top notch. The professionalism, the courtesy , and the updates on what was going the entire process exceeded my expectations. I would, with the highest praise, recommend their services to people I hold dear. Thanks again for everything.
Jesus R. | July 2018
Everyone I worked with was awesome. Was really worried about the process but Rob and his team made it easy. Very stream lined. Easy to work with. Excellent communication. Closing was fast and easy! Thanks Rob and team! And never would I think I would get a gift from my mortgage company on my closing date! Me and my wife are beyond happy! Already have made some referrals for you guys. Look forward to a great relationship for future purchases!
Anthony J. | June 2018
Rob and his team have become friends over the years. I have used them on several occasions from my first purchase, a few refinances and finally, my recent purchase. Everyone is easily accessible, treats you with respect and doesn't mind answering questions. If they don't have an answer, they are up front and let you know and will find it for you. Great people to work with!
Karen C. | June 2018
The staff was amazing...from start to finish they were always there to answer questions and make sure my loan was completed in a timely manner. Superb service across the board
Jason C. | May 2018
I was so impressed with Beth, who actually came to our closing and was able to smooth out some issues that came up almost immediately! Her presence was very much appreciated, her knowledge extensive, and as an added plus had a great personality and helped to put us at ease during a very stressful few hours.
Sara C. | May 2018
thank you to Angie and the whole team that worked on my loan.
Vicki L. | May 2018
Easiest closing we have ever had after owning 10 different houses.
Francis B. | March 2018
Really seem to get things done and everyone worked well as a team. They made everything as simple as possible to obtain a loan from the beginning all the way to closing!
Arron N. | March 2018
From day one till the day I closed I couldn't have asked for a better team to work with. They asked for a few simple things from me and everything else they took care of. If I had any questions they would answer them right away. Everything was so easy and quick I have no problem referring family and friends to Guaranteed Rate. Outstanding Job
William W. | March 2018
You guys made home buying as painless as possible. It was great knowing that I had a team of people behind the scenes to help me out and answer questions that I didn't know the answer to.
Mitchell D. | January 2018
Our Loan Officer and just the team in itself were amazing! It was all about us and truly helped us with EVERYTHING! There was a few times that it looked like getting the loan might not happen (VA Loan) but the team behind us made sure they walked us through every twist and turn!
Sean S. | December 2017
Very prompt, professional and hassle free.
Angelina C. | December 2017
Excellent customer service all around.
Juan R. | December 2017
The entire team was great!!!!
Alexandro T. | October 2017
Excellent service all around. Thank you for a smooth journey on the purchase of my new home.
Bryan K. 09/28/2017
Michelle Reese was great, handled everything for me and not only met every expectation I had but exceeded them. Mrs. Reese reputation preceded her, at the closing everyone was glad we were working with her and Guaranteed Rate. Everything went smooth I commend her and her team for getting this done for us.
Joshua M. | September 2017
The process was smooth, Rob's team kept us informed every step of the way (Shellie in particular), and your document portal TransferSafe was ideal for knowing what was needed and keeping our information safe. Thank you for helping us finance our forever home!
Cristen A. 09/28/2017
Everybody was good and staff was very helpful. Everyone was great and helped along the way.
Joseph R. | 09/25/2017
Angie, as well as the rest of her team, were incredibly understanding and patient with me as to my many questions. This being my first home, it was very important for me to be able to understand everything that was going on. All my questions were answered and I felt as ease to everything was going on. Thank you again for making our dreams a reality!
Amy P. | 09/29/2017
We love guaranteed rate. Closed our second house and now have 4 houses in the family with Guaranteed Rate. Looking forward to closing our next property with Guaranteed Rate. Everybody at Guaranteed Rate is nice and extremely helpful. Rob, Michele and Beth and everybody else are the best. Thank you!
Jason R. 7/10/2017
They made my dream home come true with all the hard work the team does with Rob Slovin!!!! Excellent service and would recommend this company to anyone that needs help getting a loan. They treat you like you're their family, not a number...thanks Guaranteed Rate!!!!
Kathy C. - June | 2017
Rob's team made my dream home come true with all of their hard work! They provided excellent service, and I would recommend this company to anyone that needs help getting a loan. They treat you like you're family, not just a number. Thanks, Guaranteed Rate!!!!
Kathy C. | June 2017
All of the loan officers at Rob Slovin's office were wonderful, including Rob. I thank them all from the bottom of my heart!
Jamie M. - March | 2017
We loved all the help and understanding. We felt like it was working with friends. Definitely helped with my anxiety, while being understanding and patient. Really great people to work with! Highly recommend!
Nathan W. - February | 2017
Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home. Thank you!
Ananda B. – 12/30/2016
Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.
Cheryl S. – 12/15/2016
I have to say that this has been one of most memorable, professional, and fun processes I have ever gone through. The entire team really knew their role and how to get things done. Beth Buss gave me a plan, instructed me on what documents are needed and when. Answered all questions and concerns to my satisfaction always available by way of email, text message or verbal communication really thankful that I was able to be a client of hers, Beth really is awesome! My loan coordinator Kimberly Goldsby efficient, thorough, and pleasant grateful to have someone with great talent handling my loan needles to say she got the job done and I'm a happy camper. Rob Slovin, my Loan Officer a Guaranteed Rate, thank you for being instrumental throughout this entire process! The online process is amazing and exciting to see the next step in the process. I literally would sleep with my phone anticipating the email or Docusign to come through. Let us not forget that great rate! Thank you. It led to great monthly mortgage payment. I'm glad that you agreed to be my lender you have made me and my family very happy.
Jinnie G. – 7/12/2016
Rob was amazing. Michelle Reese his colleague was absolutely terrific. They make a great team and really eased my mind when it came to buying a home for the first time. Extremely knowledgeable. Thank you so much
Cofield R - Crest Hill, IL | Feb. 2016
Rob and his team made the whole process very easy and understandable. They answered my emails and phone calls immediately, and worked with me every step of the way. Finally, they worked great in order to make sure we closed on our scheduled loan date. Rob, Shellie, Darcy, all awesome people.
Joseph B. - Joliet, IL | Jan. 2016
Rob, Shellie, Liz and the team were absolutely amazing!
Susan O.– Scottsdale ,AZ | JULY 2015
Robert was very helpful and understanding helping me thru the process
William S. – Joliet ,IL | June 2015
Rob and and his team were great! I will definitely be referring Rob and Guaranteed Rate to friends and family!
Michele D. -- 8/31/2014
Rob Slovin did an excellent job from start to finish . I would definitely do business with guaranteed rate again and refer them to anyone I know who is looking for a loan or refinance.
Scott N. -- Crest Hill, IL 1/24/2014
Rob is great, that's why I keep coming back. He does a great job. I'm very happy with the outcome. I'd recommend him to anybody.
Anthony N. -- Joliet, IL 1/21/2014
"We had a great team, they helped us every step of the way. This was our second time using Guaranteed Rate and everyone was courteous and knowledgeable. Rob and the team also made the whole process a lot less stressful by always being available for questions, and I had plenty! Thanks guys!"
David D. -- Joliet, IL. -- 11/2013
Smooth process, friendly and helpful
Sarah W. - Joplin, MO | Jun 2022
There amazing at what they do
Angel Z. - Elwood, IL | Jul 2022
Everything went through quickly.
Victoria N. - St. Charles, IL | Dec 2022
Very responsive and quick to answer questions. Very friendly staff. I was very overwhelmed, but the people that helped us close were very helpful!
Irene G. - Darien, IL | May 2023
Everyone knew what they were doing. They were clear and concise in there request/direction and where patient with us.
Ivan D. - Plano, IL | Sep 2023
“Just had another closing and my client financed their home through Guaranteed Rate. Rob Slovin at Guaranteed Rate was able to get my client more borrowing power compared to his own bank! Rob got the loan approved and we closed quickly and my client is already in his new home! Thanks again, Rob!”
Donna R.—10/2013
Rob Slovins and his team went above and beyond to help us in everything we needed through the whole process.
Agustin M. - Joliet, IL | May 2022
everyone that we worked with was awesome. answered questions that I didn't even know to ask.
Jose R. - Matteson, IL | Jun 2022
Very professional people Made sure our closing went smoothly
Cindy M. - Plainfield, IL | Jul 2022
The service and communication was outstanding. They worked hard to get it done fast and hassle free.
Jeffrey C. - Joliet, IL | Aug 2022
Had everything ready and had us clear to close quickly
Victoria S. - Joliet, IL | Sep 2022
Speedy, efficient and positive process
Mary D. - Cookeville, TN | Dec 2022
The loan officers were amazing, patient and had great communication throughout this process.
Valerie S. - Joliet, IL | May 2023
The entire team was fantastic. A big thank you to Michelle (shellie) Reese for making this process as smooth as possible.
Christopher D. - Schaumburg, IL | Jul 2023
I thought the team that assisted me was great. They were communicative, helpful and very prompt in responding. The overall process was very smooth!
Nicole A. - Franklin Park, IL | Sep 2023
"The whole team made my experience pleasant & easy to understand. I felt the Loan Officer to go above & beyond the call of duty. I felt secure in my decision to obtain loan during the Closing Process. I found whenever I had a question or concern I received an immediate response."
Christopher F. -- Lockport, IL. -- 5/ 2013
Everyone was so very helpful and always willing to answer any question I had - and always responded very quickly
Sandra W. - Bensenville, IL | May 2022
The whole team was super helpful and patient throughout the whole process. This is my second time using this team and I've already referred a friend.
Janice G. - Morris, IL | Jun 2022
They worked with me for quite some time, and were able to get me the home I wanted.
Jacqueline U. - Joliet, IL | Jul 2022
Everyone was great to work with, very informative and straight forward. All our questions and concerns were answered promptly.
Joseph M. - Romeoville, IL | Aug 2022
Excellent communication throughout the entire process. Every staff member involved in the transaction was responsive and efficient!
Daniel J. - Mokena, IL | Sep 2022
the process was seamless and everyone was very helpful
Tricia N. - Joliet, IL | Dec 2022
Great communication and friendly interaction
Adam S. - Burbank, IL | Feb 2023
The entire team at Guaranteed Rate was amazing and made me feel as if I was the only person they were taking care of. Everything was seamless and they were very transparent about the entire process.
Michael R. - Downers Grove, IL | Mar 2023
Responsive Quick Accommodating
Dustin H. - Channahon, IL | May 2023
Top notch customer service, timely updates, simple process, friendly people
Riley F. - Chicago, IL | Jun 2023
The whole team was great throughout the entire process. Always willing to help and quick to respond.
Gregory M. - Beecher, IL | Jul 2023
I thought they were great. The team that helped me was super friendly, helpful and extremely communicative. The process was also very smooth the whole way.
Nicole A. - Franklin Park, IL | Sep 2023
Hey, check out this great review from Teresa about Rob! “Rob Slovin and his team made our first time buying a home both pleasurable & affordable. Thank you so much to Guaranteed Rate for all of their help. Highly recommended!”
Teresa S. – Joliet, IL – 5/2013
Everyone was very professional. I was kept well informed of every part of the loan process. My questions were answered immediately. The team truly worked together for our benefit.
Patricia S. - Chicago, IL | May 2022
Very responsive, pleasure to work with
Renee K. - Plainfield, IL | Jun 2022
The member team was extremely helpful, tentative to our needs and ALWAYS provided prompt responses, no matter the time of day.
Donald P. - Romeoville, IL | Jul 2022
They were always on top of everything, and helped me very patiently through my ignorance of the process!
Ethel G. - Crest Hill, IL | Aug 2022
Bc Chaney Abbott worked extremely hard to help me through the loan process.
Adam D. - Frankfort, IL | Sep 2022
The assistance was top tier and were there to help ever step of the way.
Justin R. - Matteson, IL | Dec 2022
The team I had working on my loan was wonderful. Extremely detailed, always responded within a few minutes, and worked diligently to make everything happen early.
Amanda S. - Joliet, IL | Feb 2023
Everyone was beyond helpful and professional and they were very efficient and things moved along very quickly and smoothly
Ginger R. - New Lenox, IL | Mar 2023
Easy to work with. Beth guided us through any questions we had regarding our loan application and approval.
John B. - Channahon, IL | Apr 2023
I appreciated the support and walkthrough from Rob Slovin and his entire team every step on the way.
Oladipupo O. - Oak Park, IL | May 2023
Rob Slovin and his team did an amazing job giving me a loan in a very efficient manner.
Carson S. - Frankfort, IL | Jun 2023
Rob and his staff are ROCK STARS! Quickest close to date. Everyone was super helpful and effecient.
Karen C. - Morris, IL | Jul 2023
Everyone was amazing from start to finish
Theresa W. - Earl Park, IN | Sep 2023
Shellie was absolutely wonderful. She was ready with an answer to all questions and made me feel supported throughout the entire mortgage process.
Megan H. - Lockport, IL | Nov 2023