What people are saying... What people are saying... Back to profile
Rob and his team were fantastic! They went above and beyond to ensure my refinance went through seamlessly. A+.
Matthew M. - Chicago, IL | Feb 2022
I've been a customer of Guaranteed Rate for all my home purchases and refinances. Every experience is better than the last
Edward H. - Montgomery, IL | Nov 2021
Easy to work with and understand
Kara Z. - Rolling Meadows, IL | Oct 2021
Rob and his team were great to work with. Very responsive and made the process easy.
Sean B. - Chicago, IL | Oct 2021
Good rate but underwriters requests never ended.
Craig M. - Skokie, IL | Jun 2021
Great communication and help was outstanding
Michael M. - Mt Prospect, IL | Apr 2021
The service and experience was amazing!!!!
Cynthia C. - Chicago, IL | Apr 2021
Fantastic customer service, rates can''t be beat
Christine B. | Mar 2021
Rob Wilson and his entire team were in incredibly efficient and wonderful to work with!
Rachel B. | Sep 2020
excellent, timely service and flashclose
Garrett S. | Nov 2020
Absolutely love their professionalism, how prompt their in responding to any of my questions or concerns.
Evangelina G. | Jan 2021
Because Rob Wilson is super
Marilyn B. | Feb 2021
Great communication and made us feel like calm in a hectic time
Michael P. | Jul 2020
Very easy! Love the at-home closing. Rob and his team are great
Erin F. | Aug 2020
Rob Wilson's personal touch plus the very easy to use online platform. Also good communication throughout keeping me up to date on next steps.
Alison B. | Sep 2020
made it easy all the way through
Erik J. | Nov 2020
Great communication, easy use, and friendly staff members.
Evan W. | Dec 2020
Rob and his team are top notch professionals. Quick to respond, patient at explaining things and always available for a question.
John R. | Jan 2021
I gave Guaranteed Rate a rating of 10 because they made the process of purchasing a home so simple and quick.
Alfredo M. | Jul 2020
Because they did everything quickly and painlessly
Marilyn B. | Jun 2020
easy to use; very responsive to questions
William V. | May 2020
Very easy to work with through their online tools and streamlined process. We had worked with another broker previously and it was such a headache. Completely different experience with Rob Wilson and his team, easy and responsive.
Maria A. | May 2020
easy to work with, likable people, no BS
Stephen D. | Apr 2020
Always an easy process and docusign and flashclose make the process extremely easy.
Michael H. | Apr 2020
The process was fast and easy, and the interest rate was competitive
Kara Z. | Mar 2020
We had a great experience and it was very simple!
Lauren B. | Mar 2020
Rob was great, the refi process was quick, and knowing we are saving money in the future was very helpful.
Gary B. | Feb 2020
This was a very good experience and process, in no small part due to the exemplary communication and service provided by Rob Wilson. He was in touch with me throughout the process, which was appreciated and helpful. Good systems with the DocuSign approach too. Thank you!
Samuel M. | June 2019
Rob Wilson was knowledgeable, professional and always willing to help. Made our experience stress free. We would recommend Rob Wilson to family and friends. Rob is the gold standard for the mortgage lending industry.
James O. | May 2019
Made it very easy and fast for me to get my first mortgage! Thank you!
Mouhammad A. | January 2019
I worked with Ross Wilson at Guaranteed Rate. I was a first time home buyer, and he was very patient and provided a lot of helpful information and support throughout the process. The whole team was fantastic and helped support me through closing. They work very hard for their clients!
Sarah L. | August 2018
Rob Wilson is a great Loan Officer. He answered all of my questions and was very pleasant to work with. I would definitely recommend Guaranteed Rate to friends and family.
Christina B. - July | 2018
Rob was great. Always available to answer questions. I've referred another friend to him who is looking to buy a home.
Kendra S. - June | 2018
Great people to work with.
Harold R. - Funded 11/27/17
The Guaranteed Rate team went above and beyond to help us obtain our loan. Thank you so much for everything you all did, and Thank you so much for helping us obtain our dream!
Rivera family - Funded 11/17/17
Everyone was very helpful, quick responsive, and Were willing to work around my hectic work schedule.
Adan V. - Funded 9/27/17
Rob Wilson and his team were fantastic! Everything went smoothly from start to finish, and everybody we dealt with was extremely responsive and professional. We couldn't be more satisfied!
J. Richard - September | 2017
The process was very quick and easy, and everyone involved was extremely informative and quick to respond. I had originally obtained a pre-approval from QuickenLoans before I was referred to Guaranteed Rate. Working with a loan officer at Quicken loans left me feeling like I couldn't trust what I was being told. This was my first home-buying experience and I needed to feel like every piece of information was being presented very clearly and honestly - which I did not get with Quicken (I felt more as if I was being sold to, and was being given false information just to make a "sale"). After speaking to Rob Wilson my anxiety was very relieved. Rob went out of his way to find every option that might work for me, presented all options clearly, and most importantly I felt I could trust his advice. All of that was very important to me, a loan is, of course, a big deal so feeling like I could trust the person I was working with was the deciding factor in choosing my loan company. I will certainly be working with Rob and Guaranteed Rate again in the future, as well as referring my family and friends because of this awesome experience.
Megan S. | July 2017
The process was quick and easy, and everyone involved was extremely informative and quick to respond. The portal was, of course, a huge bonus to this process, it was wonderful to see every step. But that wasn't the deciding factor in choosing my loan company. I had originally obtained a pre-approval from QuickenLoans before I was referred to Guaranteed Rate. Working with a loan officer at Quickenloans left me feeling like I couldn't trust what I was being told. This was my first home-buying experience and I needed to feel like every piece of information was being presented very clearly and honestly, which I did not get with Quicken (I felt more as if I was being sold to, and was being given false information just to make a "sale"). After speaking to Rob Wilson my anxiety was very relieved. Rob went out of his way to find every option that might work for me, presented all options clearly and most importantly I felt I could trust his advice. All of that was very important to me, a loan is, of course, a big deal so feeling like I could trust the person I was working with was the deciding factor in choosing my loan company. I will certainly be working with Rob and Guaranteed Rate again
Meghan S. 7/28/17
Another huge thanks to my friend and lender Rob Wilson, Guaranteed Rate, and his team for making things so easy! And for all the last minute scramble they had to do to get me to closing!
Beth R. | 05/25/2017
Rob Wilson is THE MAN when it comes to home financing. I've closed on two purchases and a refinance with him and will continue to use him for all my financing needs going forward. He knows the business like the back of his hand and is able to find the best loan for my specific needs. I highly recommend.
Steve D. - 04/03/2017
Rob Wilson is THE MAN when it comes to home financing. I've closed on two purchases and a refinance with him and will continue to use him for all my financing needs going forward. He knows the business like the back of his hand and is able to find the best loan for my specific needs. I highly recommend.
Steve D. - 04/03/2017
This is the second time Guaranteed Rate helped me with my loan, and it was an extremely easy experience! Rob Wilson is amazing!
Elaine T. -12/27/2017
Rob and his team were awesome throughout the entire process!!
Thomas N. - 1/5/2017
Working with Rob and his team was so easy and stress-free. They were very professional, helpful, and had my best interest in mind during the entire process. I was in great hands!
Laura F. - 12/20/16
The team was always responsive and went over and above to make sure I was always fully informed and comfortable with how things were moving along.
Debra P.
Rob's team was fantastic to work with! I was very impressed by their efficiency and level of knowledge. They provided thorough explanations to all of my questions and made the process easy. I cannot recommend them enough!
Rachel B. - 4/29/2016
"Rob Wilson has taken care of my mortgage needs for over ten years. In that time Rob has secured mortgages for me on new properties as well as the refinancing of existing loans, and his knowledge of available loan programs has benefited me financially over the years. Rob excels at customer service and his personal attention to every detail has been a great comfort to me while managing the stress of buying a new home. I have always felt confident in recommending Rob’s services to both friends and family members knowing that Rob will handle their mortgage needs with premium."
Kathy Cullop - 10/1/2015
Rob Wilson has handled every home loan I've done for the past fifteen years -- he's always fantastic to work with.I always recommend GR to anyone in the home buying process.
Scott J.
The process was seamless, great and fast communication.
Hector A. - Dulles, VA | Apr 2023
We had another great experience with Guaranteed Rate, Rob Wilson and his team. I was presented with multiple options, all questions were quickly answered, and I always knew where the process stood as we moved toward closing. Rob knows his stuff, and frequently anticipates potential questions, issues, etc. He provides excellent service and is a great guy. I wouldn't work with anyone else for home financing. Thank you!
Michael E. -- Deerfield, IL 3/24/2014
Rob is always fantastic to work with, and always is willing to answer questions and explain the details and process. Our realtor and the title company both mentioned he was very good to work with from their perspective. GR also seems to always have very competitive rates, as we do a lot of shopping around to compare. Heather was great too in the closing process.
Mario L. - Chicago, IL | Apr 2023
I had a great experience start to finish
Maryann B. - Libertyville, IL | Jul 2023