What people are saying... What people are saying... Back to profile
Everyone on the team worked so diligently, answered any question I had within minutes, very friendly, and the process was swift and smooth
Melissa Q. | Mar 2021
Very friendly and professional service! Process to refinance was quick and painless!
Sheila I. | Mar 2021
It was so easy to work with Guaranteed Rate - they made the process much more user friendly and were to the point.
Wanda S. | Mar 2021
Savvas was amazing and his team was very helpful as well.
Elizabeth T. | Mar 2021
Very happy with the service and process.
Lee V. | Mar 2021
It was easy with the directions previded
Robert H. | Mar 2021
Friendly, helpful, great communication
Bryan V. | Mar 2021
Savvas and his team were very timely and competed the refinancing process without issue.
Derek B. | Mar 2021
Because the team did an excellent job.
Liberalino C. | Mar 2021
Convenient online service, quick responses
Israel T. | Mar 2021
Whole process went smoothly and in time.
Ritik R. | Feb 2021
Used before and would use again. Great service. Low rates.
John C. | Feb 2021
Unbelievable service provided Very responsive Quick response
Mujahid M. | Feb 2021
Savvas and his team have always provided friendly, efficient customer service.
Manuel L. | Feb 2021
It was such an easy process
Deborah L. | Feb 2021
Fast and efficient process
Nassib C. | Feb 2021
excellent service. excellent rates. great customer support.
Noah H. | Feb 2021
efficiency, step by step thru the process
Rebecca K. | Feb 2021
Efficiency and courtesy in providing feedback
Pasquale I. | Feb 2021
Our agent Savvas was everything we could ask for and more.
Maria C. | Oct 2020
Savvas and his team of experts were so professional, patiently guiding us through the entire process.
Mark K. | Oct 2020
It was easy and straight forward to act on the service I was interested in.
Daniel R. | Nov 2020
Great communication, stress free process.
David M. | Oct 2020
They were extremely helpful with the process and its difficult to find that type of customer service these days.
Nikole S. | Oct 2020
Excellent communication and service. I am a Realtor and have relationships with dozens of mortgage lenders in the Greater Boston area. Savvas and his team are the best in the business! Highly skilled at what they do and take tremendous pride in their work.
David L. | Dec 2020
prompt and insightful service. actually useful advises and being trust worthy.
Sang Jin L. | Nov 2020
They were friendly and most of the time available for a phone call.
Ryan C. | Sep 2020
I really like Savves teams. They make everything easy for people.
Kiru P. | Aug 2020
Very helpful, attentive and detailed
Lily N. | Dec 2020
Exceptional service. The team was able to get back to me and answered all my questions and concerns in a timely manner.
Serena T. | Nov 2020
They have been really helpful and described everything in depth for a further understanding.
El Mostafa E. | Jan 2021
Every was fast, friendly and efficient.
Julissa O. | Nov 2020
Very responsive, very easy to talk to
Shan T. | Jan 2021
All the team was very responsive to emails or calls
Fernanda F. | Oct 2020
You made the process soooo easy.
Elizabeth W. | Dec 2020
Great system, people are responding to questions fast. Issues are easy resolved.
Igor P. | Aug 2020
Saavas and his entire team where incredibly helpful throughout the process. They were prompt, responsive and offered assistance throughout the process.
Brian B. | Sep 2020
The contacts that I worked with were very helpful.
Ann A. | Dec 2020
Everyone was courteous, informative and professional.
Demetra L. | Aug 2020
I''m happy with the work the Guaranteed Rate team had done to help me with my loan process!
Adile M. | Jan 2021
Savvas has always been so helpful in getting us what we need. This is the 3rd time we've used Guaranteed Rate and are completely satisfied.
Karen K. | Oct 2020
Savvas and team were great!
Timothy D. | Sep 2020
All the staffs are kind and very approachable, and they work hard. Only thing is if they can give a bit of early heads-up of what docs needed, it would have been perfect!
Jiho H. | Nov 2020
This is the third time i have worked with Guaranteed Rate. Savvas and his team are awesome to work with.
Brian G. | Oct 2020
Generally pretty responsive and patient in answering customer questions.
Kathryn W. | Nov 2020
smooth, quick process with good communication and good rates.
Clifford H. | Dec 2020
Our team was super responsive, friendly, and easy to work with. Plus we had access to great rates.
Laura M. | Sep 2020
Fast, friendly service, easy to use the app, and closing was quick
Timothy T. | Jan 2021
Great service and respect.
Louis D. | Aug 2020
We have worked with Savvas and GR on 4 mortgages now, and every time it gets better and better. His team is thorough, professional, and amazingly organized. They help you through each step of the process and make it as clear and easy as possible. Couldn't recommend them enough!!
Cody K. | Oct 2020
Efficient and friendly people
Zarmik M. | Jan 2021
Fast, easy to work with, system was easy to navigate
Matthew D. | Nov 2020
Excellent service all the way through
Nii T. | Dec 2020
Excellent and efficient service! Savvas and his team are always willing to go the extra mile and make a smooth mortgage obtaining process.
Avani S. | Aug 2020
Great service as team was able to walk me through any questions or issues that I had.
John X. | Sep 2020
Excellent service from Savvas and his team
Nii T. | Dec 2020
The team is great. They got me a great rate. Communication was good.
Emanuel S. | Jan 2021
Attention, service level, customer first
Michael W. | Nov 2020
Savvas and his team were excellent and handled several curve balls for us.
Michael H. | Oct 2020
They were very responsive, willing to help, and easy to work with.
Vanessa L. | Sep 2020
Easy process start to finish
Amanda L. | Aug 2020
Best rates, unbelievable responsiveness, and a personal experience.
Alexander S. | Jul 2020
The whole team was very professional, informative and personable through the whole process, GREAT TEAM!
Mark N. | Jul 2020
Savvas and his team were most helpful and timely
Wayne L. | Jul 2020
They were extremely helpful and friendly throughout the stressful home buying process
Marah M. | Jul 2020
Incredible knowledge and customer service
Michael B. | Jul 2020
Very responsive team and easy to work with
Michael M. | Jul 2020
I don't know how they did it but the team on my project made me feel like I was the only client they had (which I am certain was not the case). They were very responsive when I had questions, extremely professional when handling the details and thorough in their work.
Phuong O. | Jul 2020
Everything went smoothly and quickly
Kristin I. | Jul 2020
Wonderful experience over and over with them. This our 3rd loan with them
Kimberly R. | Jul 2020
Personalized and reliable service. We trust Savvas and his team!
Susanna L. | Jul 2020
The entire team was very diligent with process of getting the loan .
Maria L. | Jul 2020
Everyone we dealt with was very efficient and got their jobs done quickly
Stephanie W. | Jul 2020
Dealing with Savvas is always easy and he's a really pleasant person
Laurence L. | Jun 2020
They have excellent information resources and very efficient staff members.
John M. | Jun 2020
Always on call and very personable
Jamie H. | Jun 2020
We had a great experience, but we understand friends or colleagues might be in situations that might not be best met by GR.
Meredith W. | Jun 2020
Easy to work with, very helpful, quick responses, was able to do most paperwork online!
Sarah S. | May 2020
Savvas and team. Performed above all expectations. They were very patient, but also tool the time to push me when needed during the high demand of record lows and a pandemic.
Leon B. | Jun 2020
The people I work with at Guaranteed Rate are like family, I can trust them with such important transactions.
Scott S. | May 2020
Good Customer service and we were able to get good refinance rate
Bhavesh S. | May 2020
Everyone was pleasant throughout the process.
Sangita R. | May 2020
very helpful and efficient
Lynn H. | May 2020
Constant and clear communication.
John Z. | May 2020
Everyone was EXTREMELY responsive throughout the entire process. Savvas especially, he is the best!!
Lindsay S. | May 2020
Helpful and really pain free
Robert M. | May 2020
Great team, streamlined process and good rates.
Jane M. | Apr 2020
Everyone was very efficient and communicated right away when needed.
Ji Young P. | Apr 2020
Superior service, streamlined process.
Christopher C. | Apr 2020
Because of Savvas Fetfatsidis. He is always there to answer my calls and to assist with all of my questions. You are very lucky to have him.
Marie C. | Apr 2020
I'm satisfied with everything
Scott D. | Mar 2020
Very responsive and helpful!
Katelyn N. | Mar 2020
Competitive and service is unbeatable
Periklis M. | Mar 2020
Savvas was flexible with us and helped us keep in touch at times that weren't during our work days
Elizabeth P. | Feb 2020
Was very quick and easy. Anytime I had a question the team was easy to reach
Cully R. | Mar 2020
Because the loan officer was realy good helping with my loan. Savas was ready any time i call him for questions i had and answered immediately. Was willing to help with my loan process
Fatjona V. | Feb 2020
Responsive, Accommodating, Easy to work with
Amy M. | Feb 2020
They made the process very easy.
Brian G. | Dec 2019
Savvas was so incredibly helpful and friendly. He made a stressful experience 1000x easier.
Kaylee J. | Dec 2019
They were fast, flexible, responsive, and overall delightful people to work with.
Brandon C. | Nov 2019
Smooth. Convenient. Efficient.
Bruce P. | Oct 2019
Savvas and his team were amicable, knowledgeable and expedient. I always felt that I was in good hands with them.
Gillian V. | Sep 2019
Love Savvas and his team at Guaranteed Rate. Always updating me on the status of my loan. Keep up the good work!
George T. | August 2019
Everyone involved were very proactive. There was never a point where I was confused or left uninformed during the process. Very pleasant to work with as well, developed rapport over phone and email, a very difficult task.
Charles S. | Aug 2019
Savvas was incredible - easily the best part of the home buying process, and I'm not one to exaggerate. I've never understood what it meant to work with someone in any part of the process for getting a mortgage who was "extraordinary", but really, I would absolutely go through Savvas for my next loan too - whether I was in Boston or not, assuming that's an option.
Forest B. | July 2019
Those people very successful God bless them I'm am very happy.
Mireille T. | July 2019
I would describe Guaranteed Rate as professional, knowledgeable, friendly, available and willing to answer all my questions.
Catheryn M. | July 2019
Savvas was great worked with me to get pre-approved. Andres was absolutely perfect. Kept me informed every day of updates when we ran into a problem with the condo association. Answered to every email within an hour.
Jaime M. | July 2019
Savvas and his team made home buying process very smooth. They are professional, timely and top of all their tasks and duties. I would be more than happy to recommend them!
Esha K. | June 2019
Guaranteed Rate had am amazing team they were always available when I had questions or concern.
Kenida C. | June 2019
They are very helpful if you want a house. I really appreciate that. Keep it up the good job.
Gardinel J. | May 2019
Everyone involved was so friendly, patient, helpful and knowledgeable.
Dudley H. | May 2019
Savvas does an excellent job and made the entire process very easy.
Lee V. | May 2019
The team at Guaranteed Rate made this huge step in my life so much easier!!!! Thanks guys!
Angelika K. | May 2019
I have used Savvas and his team before and his knowledge of the business and the ease that Guaranteed Rate provides is priceless.
George T. | May 2019
The process was super quick, and everyone was available anytime to answer questions, great team!
Fernanda F. | April 2019
All the stuff with whom I had a chance to communicate was very nice, in special Savvas! But the fact that some of the things I was told to make in the last day or evening hours stressed me a little bit. I hope next time it will be more smooth.
Timofei C. | April 2019
Excellent team to work with, especially our Loan officer Andres great guy very professional, knowledgeable and patient.
Rosalio C. | April 2019
Savvas and his team were great. They worked very quickly and communicated with us throughout every step of the process.
Taylor P. | April 2019
Savvas and his team were wonderful! Savvas is super responsive and helpful at explaining the process!
Susanna L. | March 2019
Everyone involved was really great. I will certainly use guaranteed rate again everything was quick, clear and simple
Kervens N. | March 2019
Savvas, Andres, and Jennifer where an absolute pleasure to work with. They were a tremendous help and kept me informed on anything that I need to do to make owning my home possible. Thank you so much
John K. | February 2019
The team was very responsive throughout the whole process.
Brian F. | January 2019
Our loan officer Savvas was very professional and offered us great customer service throughout the entire process.
Massy N. | November 2018
I was assisted by a great group of individuals especially Savvas
Marie L. | January 2019
Thanks to Savvas and the team for making a trying and at times emotional experience bearable and for Savvas doing the right thing throughout the process and seeing it through for us!
Brian D. | December 2018
Thanks to Savvas and the team for making a trying and at times emotional experience bearable and for Savvas doing the right thing throughout the process and seeing it through for us!
Brian D. | December 2018
Everything has been perfect. Timely, convenient, personalized. Excellent customer service.
Amalfis G. | December 2018
Savvas Fetfatsidis, Jen Dixon, Andres Benitez, et al. were incredible! I simply cannot say enough—professional, fun, responsive (so responsive—never have experienced customer service quite like my experience with this team), knowledgeable, and truly just wonderful. They made a stressful process easy. That’s saying something! Working with them felt like a partnership. Will recommend Savvas many times over—in fact already have!
Keira M. | December 2018
Savvas and his whole team were amazing! They were very knowledgeable and friendly. The friendliness piece is really important because the process of purchasing a home is so stressful in and of itself! The team worked very well together to answer my questions and address my concerns in a timely manner. They made the process so much easier than it could have been as I have seen friends go through a tortuous process when buying a home. I am now a proud homeowner! I would definitely recommend not only Guaranteed Rate but Savvas and his team in particular. Thank you!!!
Gillian V. | November 2018
Thank you, Andres, and Savvas for making this dream possible! I like the digital document signing. The process was easy and convenient. My wife and I can't thank you enough! See you at the next refinance!
Timothy R. | December 2018
Jennifer Dixon was amazing to work with! She made everything so easy and always got back to me within minutes of asking a question or replying to an email, which I really appreciated!! Thanks so much for all of your help!
Rachel M. | November 2018
Everything about the process was very easy, and I was never in the dark about anything. Savvas was very knowledgeable and highly recommended!!! Would love to work with you guys again.
Angela S. | October 2018
Andres and his office did a fantastic job. I will for sure recommend Guaranteed Rate to all my friends. My husband and I are very satisfied!
Adriana S., October 2018
We recently closed on a house, and I cannot express how grateful I am to the team at Guaranteed Rate for navigating the process! Now that we have closed, I am frequently told "wow, that seemed quick!" – and I am left knowing how seamless the process was. Andres and his team were very honest from day one about my chances and provided a few areas of concern, but always provided a back up plan--just in case. His team was very clear about the documents required, which made gathering paperwork very easy. Most of all, I appreciate Andres' patience as he was available when a question or concern arose and explained everything as it happened. I knew exactly what to expect the next day or in the coming days and found myself relieved that Andres was one step ahead of me. There is no doubt that I would ever hesitate to recommend Guaranteed Rate. While this home is "forever" for the next while, we look forward to initiating the process with Guaranteed Rate again when we are ready. Thank you!
Monica A.- October | 2018
You guys are really helpful keep doing the good work.
Nicolas J. | October 2018
Savvas, Andres and team were with us the entire way and extremely helpful and positive when we hit some bumps in the home buying process. They came to me as a recommendation and I wouldn't hesitate a second to recommend them to anyone about to embark on their own home buying process.
Kevin C. | September 2018
Savvas and the team were absolutely fantastic and made the whole process easy and seamless. We were very happy with everything and would absolutely return and use Savvas next time! Exceptional service!
Faina S. | August 2018
Savvas, Andres and Jennifer made this process very smooth for me. This was my first time purchasing a home, so I had so many questions. They made sure I understood everything that was going on and explain step by step what was going on. They all were very responsive as well with any questions or concerns I had.
Carolina G. - June | 2018
The experience was effortless and I felt very confident with all the individuals knowledge and expertise.
Kim H. | July 2018
Probably the easiest mortgage process that I have ever experienced. Savvas' team is on top of everything!
Jeremy W. - June | 2018
The whole team that was helping me, that includes Andres Benitez, Jennifer Dixon, Danouta Sheliga-Topchian, and Savvas Fetfatsidis were simply phenomenal and I would not be able to get our brand new construction home without them. As it is almost always true with new construction, our deadlines were completely missed and pushed back almost month and a half after the closing date. Everyone was super helpful and supportive throughout this complicated and frustrating new construction process! They helped me and my wife to get our dream home and have done it flawlessly! I will be returning to them when we are ready to refinance our home again after me make all necessary updates/upgrades. Will recommend to our friends and family! Thank you all for making our dreams come true! This would not have happened without you! Best of luck to you all! Till next time!
Andrii G. | May 2018
The customer service provided by Guaranteed Rate and all who assisted with the loan were fantastic. All details provided were accurate and help was provided when needed.
Lee V. - May | 2018
I very happy god put you guys in my way thank you for you support
Jose R. | May 2018
Great process. Really easy to get the loan closed.
Savvas and his team have done an excellent job for my mortgage case, which is more complicated than most of the other loans. They have excellent communication skills and really knew all the details of my case to get the job done! I am impressed with their knowledge, honesty, excellent work attitude, and efficiency! I highly recommend Savvas and his team to anyone who has mortgage needs. Thank you for your excellent job!
Xuanxuan G. - May | 2018
The whole team was fantastic to work with. They were timely, professional, and cared deeply about their customers. I am happy to have worked with them
Yilmaz Y. | May, 2018
The entire team was fantastic!
Matt F. | April 2018
I highly recommend Savvas as a loan officer. He was very helpful. Answered my texts and calls even on her wife's birthday. This dude is the real deal. He goes above and beyond just to make sure you can afford your loan. He pointed out every single detail and gave you the explanations needed. Thank you So Much Guaranteed Rate for making this transition as smooth as possible.
Bernard L.-Melrose, MA | MAY 2016
Savvas Fetfatsidis took care of me like I was a friend rather than just a client, and made the whole process easy and stress free. Thanks to Savvas, I will look again to Guaranteed Rate in the future when I am ready to get a loan for another home. Thank you!
Kenneth F. -Boston, MA|APR 2016
Savvas was absolutely Phenomenal. We are first time home buyers and he took the time to explain everything in detail. I had his personal number to ask any questions, it was just a great experience in general and WILL be recommending him to everyone.
Ryan O - Roslindale, MA | Feb. 2016
Savvas was very responsive and available to answer our questions with patience and a good knowledge base.
Susanna L. – Dorchester, MA | AUG 2015
Savvas Fetfatsidis was absolutely amazing. He made the experience very personal and easy for my wife and I. I can't say enough good things about him.
Cody K. – Boston ,MA | JULY 2015
I can't say enough about how happy I am with the work that Savvas did. He was always reachable, extremely helpful, organized, and just a pleasure to work with.
Deborah J. -- 10/28/2014
Savvas and his team were helpful, courteous and attentive!
Jillise M. -- 8/31/2014
Savvas and his team were very helpful! They were very quick to answer all of our questions!
Siddhartha B. -- Norwood, MA 8/27/2014
Savvas was WONDERFUL! He was very easy to work with and made sure everything was completed in a timely manner!
Brenda B. -- Portsmouth, RI 7/29/2014
"Savvas gave great Pre-qual advice concerning improving my credit score. They had the flexibility to shift me to a HomePath loan when necessary mid-stream because of unforeseen changes. Savvas Fetfatsidis did a great job from start to finish shepherding us and the loan through the process. I will recommend this Savvas and Guaranteed Rate again!"
Douglas C. -- Wayland, MA. -- 8/ 2013
"As a real estate agent working with lenders all the time, I thought your service was great and Savvas Fetfatsidis is now high on my list of recommendations. It was a great experience working with you."
Barbara H. -- Jamaica Plain, MA. -- 8/ 2013
“In my 25+ years in real estate, Savvas is as good as it gets. Call him now!”
Ridge R., Realtor – Middlesex, MA – 9/2013
Hey check out how amazed Darrell was about Savvas services! “Savvas was really helpful! He has always handled my loans with diligence and professionalism. He was persistent and that proves to me genuine interest! I was provided with quality service best to my meet my needs!”
Darrell P. -- Groveland, MA -- 12/2012
I worked with Savvas Fetfatsidis and had a wonderful experience. I have bought and sold 4 homes prior to my current purchase and have not had a more pleasant and easy experience. The entire process from my first phone call to the last was wonderful. Savvas was as eager to help me as I was to get the process finished. He pushed it through in a very short time frame, was professional, helpful, courteous and just a nice person. Your service is first-class, responsive and competitive.
Cristina E. - NEEDHAM, MA 8/2012
Everything went smoothly and the closing went very well. Savvas Fetfatsidis made the process easy and we closed within 6 weeks. This is the easiest refinance process we ever had.
Sveta B. - Boston, MA 7/2012
Everything went smoothly, and the details were exactly as you explained on the phone. The entire process took only about 40 minutes, and we were done. Very pleased at how quickly things went from start to finish with this refinance. I want to thank you again for your work on this - we appreciate it! We'll certainly recommend your services to friends.
Arthi D. - Jamaica Plain, MA 7/2012
I wanted to take the time to thank you for all of the effort you put into the refinancing of our home. The closing went well last night and we are so pleased. We will certainly pass the word anyone looking to refinance that without question, you should be the first call that is made.
Kate & Rob - Boston, MA 4/2012
I also wanted to personally thank you for all the hard work you have put in for managing this loan. Your patience in dealing with my many questions did not go unnoticed. Should a future client ever need a reference please feel free to forward my contact information to them. I would also be more than happy to refer your services to any friends/family in the future who are in need of loans! I will let them know that Savvas will make it happen!
Faren L. - Boston, MA 4/2012
Very well... Savvas and his team kept us informed and gave us suggestions on what was the best route for us to go. He was available 24/7 it seemed and had an answer right away. I felt very confident in leaving this refinancing in his and his teams hands. Very Satisfied. It was even better that for the closing the lawyer came to our home which was a help. Sawas and his team gave us the best closing date we could and in the end we did not have to go to the table with as much money as we had first thought. This total refinancing saved us $425 per month...Amazing!
Ann D. - Milford, MA 2/2012
On behalf of my husband and myself I would like to thank you and your team for helping us refinance. We finished signing around 12:30pm today and are so pleased. You and your team did a great job and we are so happy this stimulas package worked for us and we not only lowered our interest rate but we were able to close with a smaller closing fee. Great job. As I said over the phone I plan on telling all my friends to refinance with you and your team.
Ann D. - Milford, MA 1/2012
Working with Savvas, the process of my refinance was clearly explained, my options were always presented for consideration with no hint of pressure. I felt Savvas's sincerity to provide the best service possible. With the business conducted via phone and email felt reassured through every step of the process.
Carolyn J. - Dorchester, MA 12/2011
Everything went exceedingly well. Savvas Fatfetsidis was friendly, efficient, and effective. He sought out multiple options including some that I didn't initially qualify for, but after taking the necessary actions I ultimately did. This conscientiousness resulted in me having several great options, and I merely had to choose the loan that made the most sense for me. He is exactly the kind of person one hopes to encounter (but rarely does) when dealing with financial products.
Larry Y. - Stratford, NH 8/2011