What people are saying... What people are saying... Back to profile
The team (especially Tania Morgan) had fantastic communication! The whole process (applying, underwriting, closing) went efficiently and fast. Most importantly, the lending terms were competitive.
Philip N. | Mar 2021
It was everything that I was looking for in one place.
Porschia D. | Feb 2021
Tania and her team made this process extremely easy and stress free!
Stephanie Y. | Aug 2020
Answered all of my questions. Keep me updated on the process.
Carolyn K. | Nov 2020
Great customer service and follow up.
Albert P. | Jan 2021
Excellent and efficient service
Kwok Ling K. | Feb 2021
Tania Morgan and her team did a superb job!
Jon D. | Jul 2020
Excellent service and very smooth process!
Jessalynn H. | May 2020
Great response time. Clarity on steps needed. Great service.
Albert P. | May 2020
Thank you Tania, you made everything easy, cant wait to do the next one with you.
Banks V. | June 2018
Tania Morgan and her team did an absolute fantastic job. They were all thorough and available to answer questions whenever we had one.
Jeanette B. | 1/31/2017
I was very satisfied with the ease of the whole loan process. Communication on status of refi was always conveyed by loan officer, Tania Morgan. Tania’s integrity comes through her voice. She’s patient and caring and above all I totally trust her, something now a days is difficult to do with online sites. My last loan with Guaranteed Rate was around 2005 and though it couldn’t get any better than the service provided then but I was wrong. Guaranteed Rate has made the whole loan application faster and easier and better. Looking forward to recommending Tania Morgan to friends and family members looking for a mortgage or refi.
Olivia C. | December 2017
Tania was very responsive and easy to communicate with via email, etc.
Ernesto A. – Park Ridge, IL | Mar. 2015
Tania Spiros is outstanding! This is the third or fourth time I have worked with her and she has always done an exceptional job.
Jon D. – Chicago, IL | Feb. 2015
Tania Spiros is amazing. She made the refi process easy and quick. She was quick to respond to my emails and phone calls. Highly recommend her to anyone!!! She offered me a number of options. I ended up with an incredibly low interest rate...better than expected
Aksana B. 01/28/2015
Tania Spiros and she was so helpful and patient with me through this process. I will definitely be recommending Guaranteed Rate, and specifically Tania if any of my friends or relatives are looking for a home loan/refinance!
Sylvia S. – Skokie, IL | Dec. 2014
I worked with Tania Spiros and she was so helpful and patient with me through this process. I will definitely be recommending Guaranteed Rate, and specifically Tania if any of my friends or relatives are looking for a home loan/refinance! Cannot say enough positive things about Tania Spiros!! I've now used Guaranteed Rate multiple times and the experience has always been a positive one. When I realized that I was going to need to refinance, and because of my past experience with Guaranteed Rate, Tania was the first person I called.
Sylvia S. 12/18/2014
Chase was more expensive. They eventually matched Guaranteed Rate but I decided to give our business to Guarantee Rate since the costs and rates were great from the very beginning.
Fred K. 11/12/2014
Tania was phenomenal!
Calida M. -- Chicago, IL. 10/17/2014
Tania was awesome. Always returned calls and answered questions.
Yves M. -- Quincy, MA. 10/15/2014
Everything went smoothly. There were no surprises. My loan officer was upfront with me throughout the process. No games, very straightforward. Easy to reach with questions. Great customer service. I would definitely use guaranteed rate again.
Sandra W. 10/27/2014
Tania was awesome. She always returned calls and answered questions.
Tania and Guaranteed Rate were ready to close in an amazingly short time. We got a great rate and low fees as well.
Prairie Grove, IL
Working with Guaranteed Rate was a great experience. I dont have much to compare to as this is my first time purchasing a home, but I closed on time and within 30 days. This was with a FHA loan and a downpayment assistance program. Tania was my loan officer and she was completely on top of things. She was always there when I had a question and was able to answer it with no problem.
Tania Spiros was absolutely unbelievable to work with. She was diligent, responsive and really helped me understand the whole process. I just felt comfortable with Guaranteed Rate, mainly from Tania's guidance.
Hey check out the great review from Suz about Tania! “I first worked with Guaranteed Rate when I bought a house and now for my refinance. Top notch service each time, offering highly competitive rates, responsive and friendly service, and they get the job done fast! They know that customer relationships are everything, and they really strive to earn your trust and develop a long term relationship. I had great experiencing both times, highly recommending Tania Spiros and Travis Matthews!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Suz C. -- Lombard, IL -- 02/2013
Hey check out the amazing review from Raju about Tania! “This is perhaps the fourth time I have refinanced in the last decade. I was referred to Tania Spiros by a friend and I must say she was easily the best, most efficient mortgage refinancer I have dealt with! I have never left a review but Tania was so efficient I felt compelled to leaving a review!” www.facebook.com/guaranteedRate1
Raju S. -- Chicago, IL -- 01/2013
Everything went very well. Taking everything as a whole, I really couldn't be more pleased...Tania Spiros from Guaranteed Rate called and, quite simply put, I found her to be the most pleasant person I had spoken with.
Russell B. - Chicago, IL 10/2011