What people are saying... What people are saying... Back to profile
Tom and his team were very easy to work with and very thorough
Richard D. - Kennesaw, GA | Apr 2022
loan process wasn;t overwhelming
Phyllis R. - Stone Mountain, GA | Jan 2022
I gave them this rating because they handled the closing process well with excellent in which made it easy for us on closing day. Thanks to Tom Cullen and his team of people that helped us purchase our first home.
Wysteria H. - Bear, DE | Sep 2021
Fast and professional closing! Excellent Teamwork!
Amber F. - Atlanta, GA | Aug 2021
The service, levels of communication and the ease of doing business.
Irvin C. - Conyers, GA | Jul 2021
Used Guaranteed Rate for my initial closing and the refinance. Whole process was incredibly smooth both times and Tom worked hard to ensure I got the best rate. Highly recommended.
Joseph L. - Atlanta, GA | Jun 2021
Kept us informed through the entire process. Quick responses to questions. Walked us through a quick and efficient closing. Felt like they had our best interest in mind.
Brian M. - Loganville, GA | Jun 2021
They were Wonderful !!!
Brenda W. - Stone Mountain, GA | Apr 2021
Did a great job on our refi! Answered questions very quickly. Did everything virtually.
Brian M. | Mar 2021
Tom Cullen was so helpful and always there to answer the million questions I had. He walked me through everything and never felt in a rush to get off the phone. I felt like he put me and my home buying process as his number one priority.
Caitlyn D. | Mar 2021
My loan representative Tom Cullen and his team were professional, accessible and very easy to work with. The rate was competitive as well.
John P. | Mar 2021
Tom Cullen was extremely helpful
Jarrad L. | Oct 2020
Tom Cullen was excellent to work with
Hector A. | Nov 2020
Loan interest rate was great, very helpful and our first home purchase went smoothly.
Craig M. | Jan 2021
Tom was a pleasure to work with. I''ve already passed his contact info on to two people in our office.
Michael E. | Feb 2021
Excellent customer service, always there to answer any stupid questions I may have. Super awesome people!
Stacey M. | Jul 2020
Guaranteed Rate was an easy choice for the closing. When I was shopping around, Tom Cullen was the only one that made me feel like he genuinely cared about my homebuying process and he was always available to talk when I had a question. The seller wasn't the easiest to work with, but I really didn't see much of that side because Tom handled all of it, and I really can't think him enough for it. Looking forward to working with him again in the future.
Joseph L. | Jul 2020
Timeliness and follow through
Thomas H. | Jun 2020
Everyone was easy to talk to and responded quickly to questions. They were able to help me understand what was going on at all times. I was surprised at how fast it all happened.
Jennifer T. - Sharpsburg, GA | Apr 2023
Wonderful customer service. Open availability to discuss mortgage at ANY TIME.
Kimberly C. | May 2020
Very helpful! Mr. Cullen answered all of my questions and was super helpful throughout the process! Ansley was a great help as well! Both were very knowledgeable which definitely helps with my confidence in the process and making it smooth.
Maitae A. - Dacula, GA | Aug 2022
Because of the excellent service provided by Tom Cullen & his associates.
Lisa H. - Woodstock, GA | Sep 2022
Everyone was really responsive and did a great job!
Mary M. - Roswell, GA | Feb 2023
They are the best in loan services.
Adeyemi O. - Queens, NY | Mar 2023
Every single person I worked with went above and beyond to help me through the process. We had a few bumps along the way, to no fault of theirs, and they did everything to keep us on track and make the process as smooth as it could be.
Abigail C. - Savannah, GA | Apr 2023