What people are saying... What people are saying... Back to profile
We had to switch lenders late in the purchase process. Tom Fishwick and his team took all of the stress out of that change. He answered all of our questions and his team made the underwriting and closing processes very easy. We'd happily work with them again.
Michael H. - Mount Prospect, IL | Apr 2022
Our lender took really go care of us.
Lillie L. - Chicago, IL | Jan 2022
Guaranteed Rate was very helpful in obtaining our refinancing. Tom Fishwick was on top of the process and worked smart to keep everything on track! His team also was very efficient in getting to the closing. Well done!
Thomas T. - Chicago, IL | Dec 2021
My experience was fantastic. Everything was super easy for me, and it went very quickly.
Benjamin F. - Chicago, IL | Nov 2021
Their team made themselves available and were easy to communicate with
Troy S. - Chicago, IL | Nov 2021
Always great service, easy to do business with. Tom Fishwick and team never disappoint.
Scott W. - Glen Ellyn, IL | Nov 2021
Everything worked according to plan. Very good service. Very good rate.
Serdar O. - Darien, IL | Nov 2021
We had a great experience with the Guaranteed Rate team! Tom Fishwick was especially knowledgable and patient with us as first-time homeowners.
Allison H. - Chicago, IL | Oct 2021
Rate is low, I’m able to close with no costs, and people are great to work with.
Douglas P. - Wheaton, IL | Oct 2021
Lovely people, communicative, clear.
Alison L. - Forest Park, IL | Sep 2021
they did everything to make sure our load went through
Alice M. - Chicago, IL | Aug 2021
The team was great to work with.
Daniel H. - Chicago, IL | Aug 2021
The expeditious manner in which my overall loan was processed.
Cristina M. - Schaumburg, IL | Jul 2021
Tom Fishwick and the rest of the staff were a pleasure to work with and were with me through the whole process.
Sharlene D. - Chicago, IL | Jul 2021
I am completely satisfied with the process, responsiveness, and outcome.
Susan B. | Mar 2021
Tom Fishwick has made the process as painless as possible for me twice.
Ryan H. | Jan 2021
The team we dealt with was great and the whole process was very smooth.
Michael S. | Dec 2020
I was able to get a good rate on the refinance and achieve our goal of removing Pmi from our now former lender. Also the broker and his team were very responsive and thorough answering our questions throughout the entire process.
Gwen F. | Jan 2021
Tom Fishwick was amazing and so, so helpful! The whole process was very manageable thanks to Tom and other GRate staff, despite my being a first time homebuyer.
CAITLIN M. | Sep 2020
They helped me get a lower interest rate for my loan.
Sam J. | Dec 2020
Consistency, ease of doing business, availability of team and their market knowledge.
Scott W. | Jun 2020
From my first conversation with Tom Fishwick, I felt a calm and assuring presence. Tom made the whole home financing package come together with ease.
Peter S. | May 2020
They were helpful everystep of the way.
Juan T. | Dec 2019
Great job - easy to communicate and work with.
Kirby D. | June 2019
Tom was very helpful in explaining the many steps of the process. He was friendly, upbeat and knowledgeable, a pleasure to work with.
Mohsen P. | April 2019
The experience was fantastic and stress free! Thank you!
LuEllen G. | March 2019
Tom was very easy to work with and was able to make an normally stressful process as stress free as possible.
Carlos F. | Feburary 2019
Tom Fishwick and his team are top notch! It was such an easy process, and I felt supported and well informed the entire time!
Ann L. | January 2019
Tom is an amazing Loan Officer. He listens intently to the customers needs and concerns and used critical thinking, research and extra care and attention to ensure my financial goals were met. He was extremely responsive to any calls/emails I had. I used Tom over 7 years ago and purposefully looked to use him again knowing that he would pay attention to detail and explore all options to come up with the best solution for me. Thanks Tom and your team for looking after my needs.
Alison K. - Baltimore, MD | DEC 2017
We had a great experience with Guaranteed Rate. We had not purchased a home in 13 years, so the process had changed quite a bit. We also did not use a realtor, and purchased a "by owner" home, and the team at Guaranteed Rate was extremely helpful in navigating the process, and they were great partners to the seller's attorney and our attorney as well. Tom Fishwick and Courtney Leonard in particular were fantastic.
Marshal C. - Geneseo, IL | NOV 2017
Tom Fishwick's team was amazing. Everyone contributed 100% to insure a good experience. Erik and I are both are extremely happy with the level of service we received.
Jennifer M. - Aurora, IL | OCT 2017
An absolute pleasure to deal with. Under promised and over delivered
Yaakov L. - Garden City South, NY | OCT 2017
Tom Fishwick and his team are extremely professional and efficient in their process. I would rate them very highly and will continue to recommend them.
Razi U. - Chicago, IL | OCT 2017
Tom Fishwick was absolutely outstanding. Tom communicated very well and response time to questions were answered immediately & equally as quick, Tom returns phone calls. He sets a standard for his entire team to follow!
William L. - Chicago, IL | SEP 2017
A great team who made my first-time buying a home simple and straight forward!
Lyndsay D. - Chicago, IL | AUG 2017
I bought my first house 10 years ago and worked with Tom Fishwick. he makes the process easy to understand and makes the financing go smoothly. My experience was so positive that i did not even shop around now for my new house and only called tom for a mortgage. The process went smoothly with no issues and it was a pleasure to work with Tom and the people on his team. When I had to push off my closing a few days, Tom worked with the title company to send over the new paper work quickly. There were no surprises and i am 100% happy. I have been referring my friends to guaranteed rate for 11 years and I will continue to do so.
Joseph S. - Chicago, IL | DEC 2016
The process was quick and easy. They asked for loan documents one time - I responded with them all and we got the loan. Easy to work with and very responsive.
Robert H. - Park Ridge, IL | SEP 2016
Very very very impressed with Guaranteed Rate, and I'm generally not an easy person to please. Tom quoted and locked a rate for me after a brief phone call and the rest was smooth sailing. Quick, efficient, hassle-free. This is the second time I have gone through the process with G.R. (first was a new mortgage, this was a re-fi) and would use your firm a third time without any hesitation.
Megan L. - Chicago, IL | JUL 2016
Tom Fishwick made the process of obtaining a loan quick and easy! He provided detailed information to help me decide what kind of loan I needed, and even got me a lower rate than I expected. The team at Guaranteed Rate provided great customer service along the way. I highly recommend Guaranteed Rate!
Dean P. - Chicago, IL | JUN 2016
My loan officer, Tom Fishwick, was great throughout the entire process.
KYLE S. -Glenview, IL | APR 2016
Tom Fishwick even worked to have a reporting inaccuracy removed from my credit report to improve my home loan rate.
Kyle S. – Chicago, IL | APR 2015
Tom was excellent! He walked us through the entire process and answered our copious amount of questions. He was very quick to respond and was definitely a subject matter expert. We appreciated how easy he made it for us. The other team members were also very quick to respond and did a good job collecting our information. I would recommend Tom and his team to anyone looking for a mortgage company they can trust.
JAMES N - Chicago, IL | FEB 2016
Excellent service, and quickly addressed any issues that came up.
Mark N. -- 11/14/2014
Tom was great, his was very responsive with any questions I had and his team as well. I work in the industry so I know how slow things can move and I was very happy everything was able to be completed so quickly!
John P. -- Chicago, IL. 9/11/2014
Thomas was excellent! He was on top of everything from the start and helpful throughout!
Peter S. -- Chicago, IL 6/30/2014
Tom Fishwick was so helpful! He answered all of my questions promptly and explained everything so clearly!
Jamie E. -- Plainfield, IL 6/24/2014
I use Tom Fishwick at Guaranteed Rate for 3 reasons: 1. They have never made empty promises, when they say they can close in 2 weeks, we close in 2 weeks and the process is streamlined & even enjoyable. 2. Their rates, their closing costs, their service, and their knowledge is second to none. 3. My clients rave about their experience with Tom and that is very important to me. I do a high volume of business based on client referrals. I never wonder if things are getting done once Tom is handling a client's loan.
Alley Ballard -- Real Estate Agent-- @Properties
Hey, check out this great review from C.C. about Tom! “I am a repeat customer of Guaranteed Rate. They offer the best rates and the best service! They are fast, thorough and as my highly competent realtor and real estate attorney say…"the best in the business." I can't imagine another lender company outperforming them in all the categories that are important to me. I worked with Tom Fishwick and could not be happier!”
C.C. – Chicago, IL – 6/2013
Everything went great. Tom was on top of the process from the very start and at every single step. Along the way, he kept us well-informed, made himself available for questions and overall was a pleasure to work with. In every aspect, I'd describe Tom and the others with whom I dealt at Guaranteed Rate as extremely professional, thorough and well prepared. I couldn't be happier with the service I received.
Matt C. - Chicago, IL 9/2011
VERY pleased with all my interactions with Tom Fishwick and with the mortgage I ended up with. He was patient with all of the product explanations through all of the scenarios I threw at him, and he was patient and did not pester me when my new home purchase was put on hold for a period of time. They diligently closed the loan with no issues and we closed on time. Can't ask for any more than that!
Kelly C. - Evanston, IL 11/2011
Everything went great regarding our loan with Guaranteed Rate. Everyone who worked with us was both professional and courteous, and helped in making the process both informative and pain-free. Tom Fishwick proved to be a tremendous loan officer to work with, and I have only good things to say about all those involved in our purchase.
Scott W. - Glen Ellen, IL 9/2012