What people are saying... What people are saying... Back to profile
Tracy and her team made this as smooth as silk. The website was easy to use, submitting documents was simple, and closing was a breeze. Every aspect of the process was professional and response time was quick. I loved working with everyone.
Mark S. - Chicago, IL | Oct 2021
Professional, thorough, and helpful customer service along with a competitive product.
Hank T. - Chicago, IL | Oct 2021
I had the best experience with Guaranteed Rate
Petita A. - San Diego, CA | Sep 2021
Guaranteed Rate staff’s expertise and customer service was the most comforting part of this home-buying process!
Huston A. - La Mesa, CA | Jun 2021
Great service and follow up. They got me a great rate and worked with me to ensure we closed on time.
Byron H. - Chicago, IL | Jun 2021
MIKE & TRACY GIVES YOU ?? % EXCELLENT SERVICE ??
Scott K. - Bourbonnais, IL | Apr 2021
I had a great experience overall, there is some room for improvement... I felt the staff was too busy and they didn't update my info and documents provided timely, though. That's the only - negative point of my experience.
Solidea Maria Cristina B. - Chicago, IL | Apr 2021
Responsiveness, speed, reliability, friendliness.
Tom A. - Chicago, IL | Apr 2021
Great responsive service, helpful for first time homebuyers.
Jennifer A. - Chicago, IL | Apr 2021
I am a first time home buyer and was terrified to do it. Tracy made it so easy! She answered all my questions and never made me feel like i was annoying her. Plus, she is SUPER friendly!
Victoria T. | Mar 2021
The team went above and beyond to gather required information and save my deal from falling out of escrow. The team was highly enthusiastic, and helpful during the entire process through the early mornings and late nights. I will be forever grateful.
Max S. | Nov 2020
The process was very straight-forward and as stress-free as buying a property could be.
Jeffrey P. | Feb 2021
Great team work and communication.
Diana G. | Aug 2020
Fast, Efficient, Excellent Service And Real Thorough In Their Process.
Luis L. | Oct 2020
The whole team was amazing. If I had any concerns that were explained or corrected immediately. Great Job
Lavonyia R. | Nov 2020
I worked with Tracy and she's one of the best to work with. She put so much hardwork into our loan application. She responded in the weekend and communicated with us even after 7pm. I can't use enough words to describe how amazing Tracy is and we cannot thank her enough for her expertise and dedication.
Anh N. | Aug 2020
they helped me close the deal even with all the adversity we faced
Manuel M. | Sep 2020
Best Rate and great customer service
Adam H. | Oct 2020
The customer service, willingness to keep me informed, and ability to beat all other lending offers
Russell M. | Jan 2021
Great customer service and very quick to close.
Jennifer A. | Jul 2020
I've worked with GR several times over the past ten years and it always remains relatively easy and friendly to work with you guys. Tracy Campagna has been my rep since day 1 and always gets the job done, and efficiently.
Kevin M. | Jul 2020
Guaranteed Rate offered the best interest rate while still affording the highest lender credit.
Mark I. | Jun 2020
Because of the Loan Officer
Nina B. | Jun 2020
Excellent customer service
Gabriel R. | Jun 2020
I'd specifically recommend friends & loved ones to Tracy Campagna. Each experience I've had has been easy & informative - definitely needed & appreciated when being a buyer.
Catrina A. | Jun 2020
They are efficient and informative throughout the process of mortgage refinance.
Stacia V. | May 2020
Speedy and EXCELLENT Service
Scott K. | Apr 2020
Friendly and helpful, really felt my lender went above and beyond for us
Philip R. | Apr 2020
Tracy Campagna was absolutely fantastic throughout the arduous process. This was a first time purchase for my wife and I and Tracy was amazing getting us through. My wife and I are ecstatic with the rate, the price and process. Thank you so much to Tracy and her entire team!! -Hector & Erica Flores
Hector F. | Apr 2020
Great rate, excellent service and communication.
Charlotte R. | Mar 2020
Because Tracy Campagna works there. If she moves I guarantee it’s worth our time to figure out who she works for later. She’s the best!
Michael M. | Mar 2020
Professionalism, communication, simplicity
Jon H. | Feb 2020
I heard they have the best rates
Cristian S. | Feb 2020
My Loan Officer Tracy was outstanding. She worked fast, and made sure my wife and I were “in the know” on every step of the refinance process. She answered all of our questions thoroughly; couldn’t have asked for a better professional to work with.
Frank S. | Dec 2019
they were very thorough and very easy to work with
Robert H. | Oct 2019
Tracy was excellent to work with! Very efficient.
Travis F. | Oct 2019
Michael and his team were straightforward and helpful. Michael knows how to listen and get the job done. The experience was amazing. He is now a permanent contact on my Rolodex for anybody that needs lending.
Pasquale G. | November 2018
Tracy made the entire process very easy and took the time to answer, in detail, all of my questions. She was prompt in her replies and made herself available pretty much any time for me to ask away. Thank you!
Laura H. | August 2018
For a first time home buyer Tracy Campagna in Oceanside Ca made it an extremely easy and comfortable process. She’s the best at what she does and I will be giving her name to my friends and co-workers.
John T. - June | 2018
Tracy and her team are rock stars. We admire Tracy’s strong work. Thank you.
Patrick O. | 01/16/2018
Tracy Campagna was very responsive at all times and made me feel like I was in good hands. I already made one referral to her and plan to give more. When we buy our next house we plan to use Guaranteed Rate.
Anne H. | November 2017
Tracy Campagna & her team can best be described as a "top notch operation". To us, Tracy was the perfect balance of business + empathy - there is no doubt that she knows her stuff inside and out which made us very confident in our decision-making every step of the way + she was able to relate to us, the first time home buyer, in a very personal manner throughout this highly emotional and stressful process that home buying tends to be. We had read a lot about Guaranteed Rate growing at such a fast pace and expanding their operation. This made us skeptical about getting that one-on-one partnership we were looking for and thought "yeah, this is going to be another big place where we're just a number". Not so at all. Good for you Guaranteed Rate for having people like Tracy on your team that make all the difference in choosing you vs. a Quicken or big bank!
Paola G. | 08/18/2017
Great company and professional employees.
Randall B. | 08/18/2017
Thank you so very much for all that you've done to make this a reality. Your patience and calm nature helped soothe the anxiety I was experiencing & I am so grateful to have had you on the other side of this mortgage process.
Catrina A. | 06/12/2017
My team, Tracy Campagna, Dana Ormsby and Stacy Weiskopf were absolutely fantastic! Love the system Guaranteed Rate has in place. Constantly updated and so fast and efficient. They worked hard to get me in my dream home and I'll forever be grateful. Will recommend any chance I can!
Christina R. | 05/26/2017
THANK YOU so incredibly much for all your hard work and dedication to making this process for us so easy and smooth. The closing yesterday was so exciting for us both and that is in large part to how hard you worked behind the scenes. Thank you again for everything!
Emily & Josh C. - 02/15/2017
Tracy is the most informative person. She works hard for you until her job is done. We've known her since the beginning and couldn't imagine not going back. We have many friends that we have sent to her and are very happy.
Tracy does a wonderful job! She handles all of the clients I give her with excellent care!! I would recommend her to anyone.
Tracy was absolutely great, showing great professionalism and high competence in her field. On a scale from 1 to 10, I would rate her a 12, due to the commitment shown and the consistency of her service throughout the loan approval process...I got a great fixed rate, a beautiful home and most of all I am 100% satisfied with the service that Tracy and her team at Guaranteed Rate where able to provide.
Mario B. - Chicago, IL 12/2011
Everything went great and Tracy Campagna was amazing!!! Even when the banks were getting difficult and asking for so many things, Tracy continued to be encouraging and supportive despite my ever increasing stress level. Tracy went the extra mile to make sure things worked out for me.....as a matter of fact, she worked overtime to make this happen for me. I LOVE MY PLACE and I could not have done it without her persistence and dedication!!! Tracy rocks!
Robert R. 7/2011
Because of my great experience
Derin I. - Glen Ellyn, IL | Aug 2022