I primarily worked with Will Blaylock for my mortgage. He was prompt in communication throughout the process, and even replied to texts at any time of the day or night. The Guaranteed Rate digital process is awesome but combined with Will, it's streamlined, very simple-- you could work 80 hours a week and buy a home without breaking a sweat when you choose this team. Thank you for a job well done!
Michael S | July 2019
We have been working with Will Blaylock and he has been tremendous! He has worked tirelessly to get us the best rate and has made the process smooth and mostly painless. I highly recommend him and his team!
Samantha E. | April 2019
We were so nervous going into this experience, but have been pleasantly surprised at how easy it has been, that is only because of how well they have worked with us. We mainly worked with Will Blaylock, but the whole team has been phenomenal. From the pre-qualification, to underwriting, to our final loan process, Will has kept us up to speed. We used Shawn R. for a realtor, who also kept us at ease and made sure we got the very best deal. I cannot express how amazing this experience has been. I...
Leanna B. | March 2019
Will earned my trust immediately with his open and transparent communication. I have bought a few homes over the years, and this was my first time using Guaranteed Rate. I have to say; it was by far, the best experience I have ever had. The process was a bit more in depth, in terms of documentation needed and forms to complete but most of that was done online, so ease of completion was a snap. Both Will and the other members of his team (Branch Manager - Jason Bialek, and processors Paula, and...
Lynda K. | November 2018
Will and his team made it super easy and stress-free buying my first home! Great people to work with! I would definitely use Guaranteed Rate again, and will highly recommend to my friends and family!
Meagan R. | October 2018
Everything went smoothly with Jason and Will. We closed in 30 days.
Johnny B. | October 2017
I appreciated how Everyone in Will’s team worked sooo hard to get our loan taken care of as speedy as possible!
Jenifer F. | July 2018
Will, Jason, and the team at Guaranteed Rate helped me find my first home. I was looking on New Year's Eve weekend and into the first week of January, but by the end of the month, I had the keys to my new home. They worked very fast with my realtor and always answered my calls and texts. They constantly kept me updated with the progress of my loan. I work the night shift, but they went out of their way to take care of me, even with my difficult work hours. The technology was excellent, and the...
Rodney S. | January 2018
This was my first time going through the mortgage process, and I had to do it long-distance. My loan team was amazing! They answered all my questions quickly, and didn’t make me feel stupid, even though I’m pretty sure some of my questions might have been. :) They always made me feel heard and like my concerns were important to them. At such a stressful time, that was amazing to feel like I had a team of people who had my back!
Chanaya H. | January 2018
Will, Jason and Maria make an outstanding team for Guaranteed Rate! From the beginning of the loan process to closing, this trio really made me feel that they cared about me as a person, not just another "file that needed to be processed." I enthusiastically endorse the Roanoke team! Highly professional, experienced and personable - a winning combination!
Elizabeth F. | November 2017
The process was pain-free, especially with all paperwork being via email. Had access to my loan officer at the click of a button. I thought that was great!
Benjamin B. | September 2017