What people are saying... What people are saying... Back to profile
Best service I ever had from a lender
Charles S. - Hollister, CA | Apr 2022
I experienced a 10 satisfaction with Guaranteed Rate when purchasing my home.
Julia P. - Salinas, CA | Feb 2022
Yvonne Claus Bessa is AMAZING
Rhonda S. - Los Banos, CA | Jul 2021
We received fast responses and friendly service.
Candice W. - Hollister, CA | Dec 2021
The person I was working with was very helpful thorough
Francisco S. - Salinas, CA | Jun 2021
Yvonne was a pleasure to work with. She was very prompt in responding to all communication and made the process as smooth as possible for us.
Amalia E. | Mar 2021
This was a fast and smooth process!
Javier G. | Mar 2021
Yvonne recognized the difficulties we would encounter with a short 23 day close. She proactively engaged her team and communicated the status. She ensured title, underwriters, and appraisers hit the appropriate milestones on time, and continued to communicate status updates to me every step of the way. This would not have closed on time without Yvonne’s expert assistance, and I am very thankful for her help!
Jason W. | Mar 2021
Yvonne was always available when we had questions. She was very helpful and knowledgeable. She always answers my calls, emails, etc in a timely matter. I would recommend her to my friends and family.
Norma C. | Feb 2021
Yvonne was very pleasant, professional, and mad the loan refi painless. I would be more than happy to utilize her services again should I decide to purchase a new home. Or do another refinance with my current home.
David B. | Feb 2021
Yvonne was responsive to our questions, a proactive communicator, and a total professional.
Patrick E. | Feb 2021
Professional efficient and attentive. I will go back for any financial needs.
Bob D. | Feb 2021
Yolanda M. | Feb 2021
Yvonne kept in touch when we needed answer on questions we had thank you Yvonne for your and helping us on our purchase of our home
Mauricio M. | Jan 2021
Yvonne is a subject matter expert in her profession. Her availability was impeccable even during a global pandemic.
Cristina M. | Jan 2021
She was really helpful in every steps and provide excellent guidance. Because of her quick responses we able to close in very tight schedule. She also go above and beyond to help us getting the best rate.
Ajay S. | Jan 2021
The customer care and urgent action required to meet unexpected time lines. The personable, friendly, knowledgeable, attitude throughout the process. We really had a great experience with Yvonne!
David R. | Dec 2020
Yvonne and Stearns lending were easy to work with. Stearns portal for the buyer was easy to use and upload documents. Everything went smooth through the entire process.
Alexander A. | Dec 2020
she knows what she is doing.
Jose R. | Dec 2020
Yvonne was very helpful and answered all the questions I had. She worked very diligently in getting me the best possible rate and was always available to answer any questions I had.
Miguel M. | Dec 2020
Yvonne was incredibly helpful and made sure we knew we could always ask for clarification and was very involved every step of the way. She checked up on us to make sure all was well, and made sure we had a good understanding of the process. I would love to do business with her again.
Kyle B. | Dec 2020
The best service.
Isaitt Q. | Dec 2020
Yvonne was extremely helpful through the entire process. She responded quickly and always answering all our questions thoroughly. Highly recommend!
India M. | Dec 2020
Great personality with experienced loan officer.
Kunitaka S. | Nov 2020
Yvonne was AMAZING! She made our experience a good one by making us feel like we were her only client. She remembered our names, communicated updates and delays promptly. Overall a great experience! Thank you!!
Christina M. | Nov 2020
Yvonne made herself available throughout our home buying process. As first time home buyers there was a lot that needed to be clarified to us and Yvonne was patient and always able to answer any questions we had around the home buying process.
Elissa A. | Nov 2020
Going the extra mile to ensure all of our needs and questions were addressed in a timely manner
Robert M. | Nov 2020
great support and instant reply any of my questions.
Kai-Ping M. | Nov 2020
As a first time home buyer, Yvonne made us at ease throughout the process. For questions we had she was just a call/text away. Thank you!
Michelle B. | Nov 2020
I like the on-line document approval option. What can be improved on is communication. I feel there were times when I wasn''t sure what would be next or when I could expect certain things to happen. I ended up had to write an email for inquiry a few times. My emails were answered prompted. Thanks.
Kin H. | Nov 2020
Yvonne was great and easy to talk to. Wish I would have been working with her from the beginning of process.
Ellen V. | Nov 2020
Once home was complete the financing portion went smoothly.
April H. | Nov 2020
Yvonne was most courteous and professional loan officer.
Kunitaka S. | Nov 2020
Yvonne, kept me and my wife informed of all the progress of our loan. Her team also was very helpful when we had any questions. Want to say it was one of the smoothest loan transaction that we have ever done. Keep up the great work!!
Robert E. | Nov 2020
Great and pleasant experience for a first time home buyer.Yvonne was very accommodating and knowledgable.I was informed in every step of the loan process and was able to close escrow with no issues.
Tommy K. | Nov 2020
Yvonne''s knowledge about the market, professionalism and her positive attitude is what makes her the best in the business. Thank you for all your help Yvonne, we appreciate everything you did for us! :-)
Staphane C. | Nov 2020
Our experience with Yvonne was awesome! She was Extraordinary! We will do business again with her! I would highly recommend her if you are looking to purchase a home.
Michelle M. | Sep 2020
Yvonne was great and the interface with Legacy was outstanding. We were able to get in our home with no issues about 10 days early. She provided exceptional advice when it came time to lock in our loan.
Scott M. | Sep 2020
She was super nice very helpful
Raymundo C. | Sep 2020
She is kind, caring and most of all listens to your concerns and goes the extra mile to help in all aspects of your loan. Can''t say enough about Yvonne!
Renee S. | Aug 2020
Buying a house Is very stressful But Yvonne make sure all the paperwork got done on time
Christian F. | Aug 2020
Yvonne, helped answer every question we had as first time buyers.. always answered emails quickly! I would recommend her to any of our friends looking to buy a house!
Fernando M. | Aug 2020
Yvonne was always returning calls and messages when we had questions or concerns. She gave us information we needed to know even though we didn’t want to hear it, we needed to know . She kept us up to date on things
Stella F. | Aug 2020
Despite an unfortunate computer glitch, Yvonne was pleasant during the process and quickly found a solution that worked for me.
Tiffany T. | Aug 2020
Garrett and I can not thank Yvonne enough! She was with us every step and answered any questions we had. We are first time home buyers so we had a lot of questions. Thank you so much Yvonne!!
Cyerra H. | Aug 2020
Uvonne was always very professional and always answered my questions in a timely manner.
Bernabe E. | Aug 2020
Yvonne was courteous, professional, and always available to answer all our questions and concerns regarding the buying process. She went above and beyond our expectations. Thank you Yvonne. We will definitely refer our friends to you and your company.
Tipasa S. | Aug 2020
Yvonne was really helpful to us during the whole process of buying our home. On our first meeting she was so nice, friendly, and informative.. She is awesome.
Sergio H. | Aug 2020
Aaron G. | Jul 2020
Yvonne was very friendly and knowledgeable.
Robert Z. | Jul 2020
Yvonne was very thorough & expedient in regards to getting information that she needed from us and getting us information that we needed from her.
Benjamin N. | Jul 2020
Yvonne did her best in showing me all my options when it came to choosing my loan. She was always available for me and made me feel comfortable throughout this whole process. She is very good at explaining everything in a way that you will understand. Thank you yvonne for all your help!
Yaira L. | Jun 2020
Yvonne went above and beyond to make our dreams of owning our home a reality!
Brooke C. | Jun 2020
Great service and communication was always quick and detailed. Walked me through the entire financing process and was very patient with all my questions. Yvonne looked out for my interests and I highly recommend her for your financing needs.
Derek H. | Jun 2020
Yvonne was very professional and accommodating in everything she did for us. She is very detailed oriented, committed and loyal and gave us wonderful customer service! We felt confident with her knowledge and experience, which made us trust her ability to do her best us. We are very happy with all she did to help get the loan process completed to the very end. Thank you! Daniel & Burnadette
Burnadette R. | Jun 2020
Yvonne was very helpful and supportive while working with us to get approved for our loan. Yvonne was in constant communication with us and would go the extra mile to make sure everything was going smoothly.
Jonathan H. | May 2020
Yvonne was professional when explaining the type of loan we would benefit from. She also got us an excellent rate on our loan and for this we are greatly appreciated. Thank you
Silvia R. | May 2020
Helpful through the whole process.
Hernan R. | May 2020
a perfect experience, Yvonne makes the process very easy,
David R. | May 2020
Yvonne is trustworthy and professional. She made this experience so easy during a time when everything is changing on a day to day basis. She was in contact with us on all details and was available at all times.
Tiffany A. | Apr 2020
Always checking up on me, or if I have any questions, felt very comfortable around her, answers my questions with proficiency, and knowledgeable. Made it much easier for me to understand. Thank you very much Yvonne.
Steven J. | Apr 2020
yvonne was great at communicating with us what was going on and more than willing to help us whenever we had questions
Jacob P. | Apr 2020
The volatility of the market was very stressful but Yvonne assured me of success.
Bob D. | Mar 2020
Yvonne was very helpful throughout the process and responded back in a timely manner. Highly recommend her to my family and friends.
Christopher H. | Mar 2020
she seemed to really care about our situation and wanted to help. she was more than helpful when it came to answering our questions and accommodated our schedules. she seemed genuinely excited to help us purchase a home
Jacob P. | Mar 2020
Working with Yvonne was a great experience. She made everything so simple and effortless. Yvonne had an answer for all of our questions. She is knowledgeable and very compassionate for her clients. We loved working with her and I highly recommend her to anyone looking to purchase a home.
Sarina B. | Dec 2019
Yvonne made buying a house easy and pleasant. When I speak to others that have gone through the buying process they have never heard of it being such a smooth, fast and simple process. Yvonne was straightforward, friendly, responsive and informative. Thank you so much for making buying our first home nothing but exciting and fun experience!
Amanda B. | Dec 2019
Yvonne made everything so easy and smooth for my wife and I from start to finish. She answered every one of our questions very quickly and always made us feel so comfortable!! Thank you so much Yvonne!!!
Michael R. | Dec 2019
Anthony and I had a great experience with Sterns Lending because Ms. Yvonne Claus Bessa provided EXCELLENT and SUPERIOR Customer Service to us. Her treatment of myself and my husband was that of respect and professionalism. Ms. Claus Bessa is amazing, knowledgeable in her field making the the loan process effortlessly. Thank you Yvonne, we are now home owners and my little son has a big home to run around in. Please receive a BIG THANK YOU!!! Blanca and Anthony :)
Anthony A. | Dec 2019
Yvonne, Is an amazing person to work with, We got all the help and answers we needed through the whole loan process, we look forward to continue working with Yvonne and will definitely recommend her to our family and friend.
Mabell G. | Nov 2019
She is knowledgable and always had answers in a timely manner. Friendly service and outgoing personality.
Charles D. | Nov 2019
Made the process easy
Yarlin G. | Nov 2019
Thank you Yvonne for helping us purchase our first home!
Mayra A. | Nov 2019
It was great experience buying my first home. Very informative and was able to lock a great rate for our loan.
Junior I. | Oct 2019
Yvonne is very professional and easy to work with.
Tricia G. | Oct 2019
Yvonne, you and your team stuck with ya and made it work. We appreciate you and will definitely refer you to others. Thank you for everything!!
Michael L. | Oct 2019
Yvonne is very friendly and enthusiastic. If we need another loan we will differently contact Yvonne.
Leonard S. | Oct 2019
Yvonne has always treated myself, family and referrals with integrity and honesty regarding the funding of property. She continues to do the what is best for her clients. That is something that we believe is a most important trait in an adviser. Thanks Yvonne!
Andrew S. | Sep 2019
Fast, knowledgeable, convenient
Anna F. | Sep 2019
Yvonne was awesome , she was great help answer all our questions and was always there for us. Very professional with a great personality and made us feel at home..
Gilbert S. | Sep 2019
Yvonne did an awesome job helping me and answering all my questions. She is very professional, friendly, and trustworthy. THANK YOU Yvonne!
Carmen R. | Aug 2019
Working with Yvonne was a wonderful experience! From the application of our loan to the closing of escrow, she was in constant contact with us. The process was flawless. It was clear early on that Yvonne is a true professional who truly cares about her clients. We would recommend Yvonne in a heartbeat!
James M. | Aug 2019
Yvonne provides excellent personal care to her clients and did everything she could to ensure we got the best rate and deal.
David B. | Aug 2019
Thank you for everything
Hiteshkumar P. | Aug 2019
I had a very pleasant transaction. Lots of hard work was done to make this happen and it was handled.
Bob D. | Jun 2019
Yvonne went above and beyond for us! She ran through various scenarios and took the time to break down the numbers for us. We felt like we were in great hands throughout the entire process. Thank you, Yvonne!
David T. | Apr 2019
Yvonne is simply just the best !
David R. | Mar 2019
thanks for your help
Yao W. | Mar 2019
Yvonne is very detailed and she makes sure that her clients know their options before moving forward. She is always available for any questions and clarifications. We would recommend her to anyone buying a home!
Luther G. | Feb 2019
Wow, Yvonne is very efficient, accurate and kind! Very smooth transaction!! Thank you!
James G. | Jan 2019
Yvonne went above and beyond when she helped us obtain documents from another bank in order to move our loan ahead. It was also refreshing to work with someone that''s local and knows our community.
Yvette B. | Dec 2018
Yvonne made the process easy, she told me exactly what I needed and showed me how to get what I didn''t know. Very helpful and patient.
Andres T. | Nov 2018
Yvonne was always available and would always get back to us in a very timely manner. Our loan process was very smooth thanks to Yvonne.
Lesley H. | Oct 2018
Yvonne and staff were so pleasant to work with. Very efficient, quick, and professional. Yvonne was able to communicate our loan options and procedures in a very understandable way. I would highly recommend.
Stephen H. | Aug 2018
Very friendly, responsive, efficient and patient. I have given very clear explanations on every questions I had. Overall, I had a great experience working with Yvonne.
Chia K. | Jun 2018
We loved working with Yvonne to secure a new home for us in Hollister! She was informative, reliable, and a joy to communicate with. We trusted her guidance throughout the entire process and she was quick to respond to any questions or concerns that we had. We highly recommend Yvonne.
Madelyn K. | Apr 2018
"Yvonne was so easy to talk to and made our first home buying experience a breeze. If I could pay her the commission my realtor got I defiantly would. She was so punctual and explained everything so well. My husband & I truly feel blessed to have had the pleasure of having Yvonne in this entire process.
"Yvonne was amazing! She made this experience easy,
"yvonne and her staff are great to work with. very pleasant and professional. they always answered or called back everytime i called or needed help. They assisted me with everything I needed. They helped walk me thru the whole prosses of my loan and not only got the loan but did it in a very timely manner. I would and always will recommend their services. by far the best thank you Yvonne and the great staff there.
"Yvonne helped me as if I were family! She has a great heart and amazibg brains! She is truly the best!
"Yvonne is/was great. Personality, communication etc. highly recommend her for your next loan.
"Yvonne was there every step of the process and everything was streamlined. We are so happy Yvonne was the person guiding us to buy our first home.
"Once again Yvonne surpassed All my expectations I have done 3 or 4 transactions with Yvonne and her team. absolutely amazing. Constant communication A work ethic like I''ve never seen. Every experienced I''ve had with Yvonna has been a pleasure and has saved me plenty of money. She has always found me the best terms best interests and always close on time thank you Yvonne and your wonderful staff.
"Simply put one of the most and pleasurable experiences I''ve had is refinancing or purchasing a property.
"Once again Yvonne and her wonderful staff of professionals came thru with fling colors.
"Yvonne was very informative and was available to answer even the most minute questions. She was very attentive on our phone calls, email, text and would always get back to us as soon as it was possible. It made us feel secure that our loan was being handled professionally.