What people are saying... What people are saying... Back to profile
Good team, fair and logical requests for information, timely responses, explanation for any aspects of the process we didn’t understand.
Stephen C. - Niskayuna , NY | Apr 2022
Everyone was helpful and very professional
Sheryl L. - Putnam Valley, NY | Apr 2022
Great and prompt service. Very professional to work with.
Efren O. - Anaheim, CA | Apr 2022
The ease of the loan process beginning with the estimate through the closing was so easy and efficient.
George D. - Lathrop, CA | Apr 2022
Adam and his team were incredibly helpful in getting approved and ensuring that every went smoothly all the way through closing.
Nicholas R. - Quantico, VA | Apr 2022
Great responsiveness, rate, and customer service
Ryan B. - Quantico, VA | Apr 2022
Had excellent service, was kept informed from Adam and his team.
Teresa H. - Antioch, CA | Apr 2022
Sooo seamless and so organized!
Kimberly S. - Apex, NC | Apr 2022
Unbelievable service from start to finish!
Crystal A. - Quakertown, PA | Apr 2022
Heard Kristin Spivey was wonderful to work with.
Nancy G. - Norfolk, VA | Apr 2022
Because they were efficient, skilled, and very patient!
Maryam S. - Encino, CA | Mar 2022
Adam and his team did a great job
Eric S. - Wilmington, NC | Mar 2022
Response times, professionalism, understandable guidance, attentiveness, knowledgeable, and in control!
Janet L. - Conway, SC | Mar 2022
Adam Slack's team is top notch. They are very knowledgeable, patient, organized, and accommodating.
Dori H. - Wilmington, NC | Mar 2022
Very friendly and courteous staff; very responsive to questions about the home loan process.
John H. - Sneads Ferry, NC | Mar 2022
People very good. Knowledgeable, responsive, and available.
Edward F. - Chapel Hill, NC | Mar 2022
Because Adam Slack and his team are accurate with estimates, thorough in details, and quick in getting a mortgage signed and funded.
Sydney R. - Wilmington, NC | Mar 2022
Adam went above and beyond for us. We cannot even explain it in a survey.
Orsola E. - Wilmington, NC | Mar 2022
The entire process from start to finish was very professional and went smooth and easy.
Celeste F. - Wilmington, NC | Mar 2022
Adam has been an incredible asset in securing not just our first home, but our most recent purchase of a home as well. The whole team was very involved with us directly from day 1 and offered guidance along the way.
Zerek O. - Midway Park, NC | Feb 2022
Everyone was helpful , responsive and easy to work with
Tammy H. - Rocky Point, NC | Feb 2022
Fast,efficient, through and great customer service
Kenneth R. - Leland, NC | Feb 2022
They make the experience less stressful
David B. - Wilmington, NC | Feb 2022
They on point always willingness to help when ever you needed them always able handle any problems get them solved.
Moses A. - Knightdale, NC | Feb 2022
Adam slack and his team are the best
Joseph W. - Leland, NC | Jan 2022
Great customer service, super easy process, we’ll laid out and timely
Dusty D. - Kernersville, NC | Jan 2022
GUARANTEED RATE MAKES ITS SO EASY!!
Larry B. - Wilmington, NC | Jan 2022
I have had 2 mortgages with Guaranteed Rate. Service is phenomenal.
Danny W. - Leland, NC | Jan 2022
I was very happy with all services provided by your ageancy
Gina S. - Manassas, VA | Jan 2022
Quick closing, quick response time to questions, they made the process easy
Nicholas P. - Wilmington, NC | Jan 2022
Quick servicing of the loan and understanding of documents provided.
Jordan D. - Wilmington, NC | Jan 2022
Third loan with you guys and all three experiences have been stellar. Adam Slack is a rock star.
Michael H. - Charlotte, NC | Jan 2022
Was a little confusing as the loan moved thru the process to know who to contact
Deborah D. - Raleigh, NC | Jan 2022
We’ll run. Have used them several times.
Michael E. - Waterford, VA | Jan 2022
They provided an expedited process which is what I was looking for. I was very disappointed in the lack of responsiveness and lack of urgency with other lenders.
Mac B. - Waxhaw, NC | Dec 2021
Everything went flawlessly and quick. I told Adam that I needed to close before the end of 2021 and you guys got it done on December 21.
Gary M. - N Topsail Beach, NC | Dec 2021
Because Adam Slacks team outdid themselves with working so hard to get out a loan through and approved by the underwriters. I cant say enough good compliments about him and his team. I would highly recommend his team to anyone who would ask for a Loan officer.
John L. - Jacksonville, NC | Dec 2021
Easy application and great follow up
John H. - Wilmington, NC | Dec 2021
Smoothest financial process I’ve ever been involved in
Brenard U. - Wallace, NC | Dec 2021
Was informed and satisfied with service
Leonard K. - Beacon, NY | Dec 2021
I work with Adam's team as a real estate broker almost exclusively. Made sense to work with them in my private capacity.
Kevin H. - Hampstead, NC | Nov 2021
Very responsive, provided great rate, kept me in the loop with all communication.
Lillian J. - Huntersville, NC | Nov 2021
They closed my loan on time!
Donna H. - Randleman, NC | Nov 2021
Adam was great along with everyone else. You made things easy with sending a to do list to. Very easy and hassle free.
Mark D. - Salisbury, NC | Nov 2021
They were very easy to work with, low stress, and we received a great rate!
Anne B. - Wake Forest, NC | Oct 2021
Excellent service and super fast response time.
Lindsey H. - Wilmington, NC | Oct 2021
good service and rapid application
Adrin B. - New York, NY | Oct 2021
Easy to work with and totally flexible in today's very dynamic environment!
Joseph S. - Antioch, IL | Oct 2021
Numerous members of the team throughout the entire process were available and willing to help with my many questions. And each time I was treated with such patience and was made to feel like I was there only customer when I know that is far from the truth. Thanks Team!
Richard G. - Chantilly, VA | Oct 2021
Because Adam and his team were AWESOME.
Samuel J. - Cary, NC | Oct 2021
Guaranteed's products may not work for everyone.
Mai-Lien D. - Wilmington, NC | Oct 2021
Every step of the process was seamless and even difficult changes were handled by the team with ease making it a very stress free process from our side.
Benjamin S. - South Brunswick Townsh, NJ | Oct 2021
They took excellent care of us all through the process, great communication.
Jeffrey C. - Burgaw, NC | Sep 2021
Timely communication. Clearly explained what was needed throughout all processes.
Karla P. - Carolina Beach, NC | Sep 2021
Helped me to close quickly and were quick to respond to questions and concerns I had.
Kathleen E. - Carolina Beach, NC | Sep 2021
Professional and efficient in their job. Gave me confidence in knowing our loan was in good hands. They were also responsive with emails and phone calls
Kirby W. - Shallotte, NC | Sep 2021
they were very helpful for someone never having done this before.
Tracy I. - Sneads Ferry, NC | Aug 2021
Everyone we dealt with was helpful and informative during the entire process.
Stephen D. - Lynnwood, WA | Sep 2021
They did an outstanding job. Process was simple and straight forward.
William B. - Wrightsville Beach, NC | Aug 2021
Very helpful, knowledgeable and made the whole process very pleasant.
William E. - Buckeye, AZ | Aug 2021
Great customer service and prompt and quick answers to any questions
Justin G. - Holly Ridge, NC | Aug 2021
very responsive and customer friendly
David D. - Willow Spring, NC | Aug 2021
Never thought it would be so easy to to get a mortgage online! Everyone involved was helpful, patient and friendly. Adam kept me update with the process but was never pushy . It was such a pleasure to do business with Guaranteed Rate.
Charlene C. - Mooresville, NC | Aug 2021
Great service, easy transaction . Above and beyond service!
Nichole S. - Wilmington, NC | Aug 2021
Everyone from the Guaranteed Rate team was amazing to work with. Adam and Joel made sure that I understood each option and worked with me to select the best mortgage for me. During this process my dad unexpectedly passed away and Joel made sure that I was up to date on important next steps in order to close in the expected timeline.
Alexandra L. - Charlotte, NC | Aug 2021
This by far was the easiest purchase and refinance transaction. Both properties closed on time and without a hiccup.
Beata D. - Wilmington, NC | Aug 2021
Adam and his team make the process so easy and seamless. I couldn't recommend him more!
Erin W. - Wilmington, NC | Aug 2021
Excellent support to the customer with a lot of patience.
Thammi Raju P. - Ellicott City, MD | Aug 2021
Everyone was very easy to talk to, there were no issues when trying to reach someone and when something needed to be explained, it was done so in a clear and professional manner.
Tracy I. - Wilmington, NC | Aug 2021
The whole process was so easy. Adam Slack was very easy to work with and walked us through everything.
Bryan S. - Richlands, NC | Aug 2021
Staff was always prompt and answered all my questions in a timely manner!
Melissa L. - Ivanhoe, NC | Aug 2021
I have this rating due to the amazing job everyone involved did.
Dane H. - Garner, NC | Jul 2021
They make it easy. They are efficient. They fulfill their promises.
Albert F. - Wilmington, NC | Jul 2021
Everyone at each step of the process was very helpful, knowledgeable, and took the time to explain the process.
Elena M. - Elmwood Park, NJ | Jul 2021
We used Guaranteed Rate for our mortgage 4 years ago and didn’t hesitate to use them again for our refinance. The process was easy and stress free!
Kimberly F. - Fuquay-Varina, NC | Jul 2021
They exceeded our expectations with the loan process. We closed on time and the process was very smooth from start to closing.
Wayne C. - Sneads Ferry, NC | Jul 2021
I've used GR for both my initial mortgage and now a refinance. Adam Slack has been very helpful and the whole process has been straightforward and easy for me both times.
William H. - Wilmington, NC | Jul 2021
Adam was great. Efficient. Always helpful. Always in contact with me. His co-workers were great as well.
Todd K. - Richmond, CA | Jul 2021
They made it easy for me to buy my new home.
Diane W. - Golden, CO | Jul 2021
Done quickly the team was professional informative and polite.
Timothy B. - Calabash, NC | Jul 2021
i trust Adam & he gives me the best options for the best rates & his team is great to work with when i have all kinds of questions.
Michael N. - Leland, NC | Jul 2021
Quick and easy process. Good interest rate.
David W. - Dallas, TX | Jul 2021
Excellent customer service
Kathy B. - Wilmington, NC | Jul 2021
Expeditious service and ease. Great communication
Kelly W. - Wilmington, NC | Jul 2021
I have worked with Adam Slack on other loans in the past. He has always been so professional and gotten me the best rates possible. The entire team is awesome! I can’t say enough good about them!!
Deborah H. - Wilmington, NC | Jun 2021
They helped us in everyway possible
Allison R. - Wilmington, NC | Jun 2021
Very progressive in everything they did
Donald S. - Holly Springs, NC | Jun 2021
This was by far the best experience I've had obtaining a loan and working remotely as I traveled around different states for work.
Luis C. - Sneads Ferry, NC | Jun 2021
Great communication from a highly professional, courteous and patient staff.
Michael S. - Lorton, VA | Jun 2021
My loan was processed efficiently without issue, were able to accommodate need for fast appraisal prior to ending of due diligence period.
Katelyn J. - Pensacola, FL | Jun 2021
The response times and information shared was thorough and informative. The mortgage rate was very competitive
Scott J. - Wilmington, NC | Jun 2021
Each person who handled my account was informative and patient. They made a very important action on my part less complicated and understandable.
Sarah B. - Durham, NC | May 2021
Tried two other mortgage companies that could not do my self employed situation. GR did both my private home and vacation home.
Michael T. - Leland, NC | May 2021
Adam and his team had an impressive efficiency in getting us information and paperwork.
Alexander D. - Castle Hayne, NC | May 2021
Did a great job. Efficient and easy
Kristen S. - Hampstead, NC | May 2021
Adam is awesome as always.
Ahmad N. - Wilmington, NC | May 2021
Excellent customer service
Kyle H. - Twentynine Palms, CA | May 2021
Had no issues, questions throughout process were addressed quickly.
Nicholas S. - Wilmington, NC | May 2021
Great team and easy process
Kraig M. - Wilmington, NC | May 2021
I have been working with the same team on property mortgages since 2013, I know most of them by first name. They know me as well!
David L. - Apex, NC | May 2021
Excellent service, competitive rate, accurate work.
Margaret D. - Wilmington, NC | Apr 2021
Fantastic and very professional!
Justin J. - San Diego, CA | May 2021
Professional, courteous, and prompt service
Jennifer B. - Raleigh, NC | Apr 2021
Hardworking and knowledgeable loan officer
Lauren G. - Hampstead, NC | May 2021
Adam Slack,Mrs.Spivey,and all the rest of the group were easy to work with and made it easy for Myself and my Wife.
Michael W. - Richlands, NC | Apr 2021
Great service and very knowledgeable!
Amie G. | Mar 2021
Personable, professional, and gets the job done!
Jimmy M. - Wilmington, NC | Apr 2021
very thorough, good team work
James T. | Mar 2021
great people to work with very fast process
Jeffery A. - Wilmington, NC | Apr 2021
Adam Slack and team were amazing to work with.
Martin P. - Wilmington, NC | Apr 2021
The whole process was very smooth. I also got the lowest rate possible
Dewey G. | Mar 2021
They were very helpful and very easy to work with.
Mary W. | Mar 2021
Professional from top to bottom
Gary W. | Mar 2021
Overall a very easy and customer service-friendly experience!
Amy S. | Mar 2021
The entire GR team did a great job and made the refi very easy and effortless for me.
Blake A. | Mar 2021
We had a great experience with the entire team involved from beginning to end of the process
Mukib R. | Mar 2021
Very efficient process, everything was done timely and extremely easy.
Cynthia H. | Mar 2021
excellent customer service and follow-through. did not focus on problems but solutions.
James C. | Mar 2021
Excellent staff - very responsive, and very pleased with the result.
Sean W. | Mar 2021
Very helpful staff,fast response
Joyce G. | Mar 2021
Very easy to work with. Great communication.
Michael T. | Feb 2021
Seemless experience and supportive team
Rakesh G. | Feb 2021
People were willing to help me in all avenues
Robert M. | Feb 2021
never left the home. everything done through email or phone.
William H. | Feb 2021
I had a good experience with Guaranteed Rate
Susan W. | Feb 2021
I felt with the complexity of my situation they stuck with it and did a great job!
James B. | Feb 2021
Great service and fast communication
Ryan R. | Feb 2021
Great people to work with.
Calvin H. | Feb 2021
Great communication. Knowledgeable. Efficient
Serge H. | Feb 2021
From Start to finish the New loan was seemless. Kristin and all the support staff are always so easy to work with and go above and beyond.
Robert P. | Feb 2021
Friendly and knowledgeable staff, process was easy and quick.
Dawn H. | Feb 2021
They made going through the loan process very simple and straightforward. The staff was very friendly and knowledgeable.
Eliezer G. | Sep 2020
Because they have always been a pleasure to work with
Jerry J. | Feb 2021
Adam Slack and his team did an amazing job!
Brad R. | Sep 2020
Quick Service and Adam was always available to help when I needed it.
Frances R. | Sep 2020
Very smooth process. Everyone extremely helpful.
Rebecca B. | Sep 2020
Very smooth process as always
Chase W. | Nov 2020
Rates are good and people are friendly and easy to deal with
Edward H. | Sep 2020
The process was easy quick and everyone was professional and courteous.
Casey P. | Nov 2020
Adam Slack is very good at what he does.
Lawrence L. | Aug 2020
Easiest and quickest closing process I've ever experienced.
Alice J. | Sep 2020
very helpful in loan process
Janet D. | Nov 2020
The process was seamless and the people I worked with were all very responsive to any questions that I had.
Kiara H. | Aug 2020
Responded to calls and questions. Explanations clear.
Lyndl P. | Sep 2020
Because they are the best and have always taken great care of me, and I recommend them to everyone
Tyler B. | Oct 2020
They made the process easy to navigate and were always available for any questions I had.
Pamela A. | Aug 2020
Excellent communication and good rates
Scott S. | Sep 2020
Adam Slack worked with me in my difficult financial situation. He said yes and made it work.
Paul H. | Oct 2020
They made the process easy.
Jacqueline G. | Nov 2020
Ease of application and back up
Jean B. | Dec 2020
Excellent service from across the country. Live in California, purchased home in North Carolina.
Ralph B. | Aug 2020
very responsive and clear.
Mark D. | Sep 2020
Always helpful quick and honest about process
Timothy M. | Nov 2020
Easy process with good communication.
Donald P. | Dec 2020
Very helpful staff and easy process
Carol M. | Jan 2021
They were great. Easy to work with. Always nice and helpful.
Amanda S. | Aug 2020
From start to finish everyone is very consistent and trained well.
Sundeep P. | Sep 2020
Best rates, quick responses, easy to work with
Kelly G. | Oct 2020
They are quick, reliable and great to do business with, this is my second closing with them!
Amy P. | Nov 2020
Very easy to upload documentation and quick response to inquiries
GARY G. | Dec 2020
Adam and Kristin and whole team was on top of it from start to finish!
Seth V. | Jan 2021
Very efficient, communicative, and nice team
Rachel F. | Aug 2020
Adam answered all my questions and kept me up to date in what was needed for each step of the process.
Samantha E. | Sep 2020
Adam and his team did an amazing job
Eric S. | Nov 2020
Awesome service! Super speedy!
JACKSON K. | Dec 2020
Thorough, competent, strong systems
David L. | Jan 2021
They are a pleasure to work with
Daniel B. | Aug 2020
My expectations were met by each individual I dealt with start to finish and this was a rush closing.
HEATHER D. | Sep 2020
Great communication. Got us the best deal.
Anthony D. | Oct 2020
Great rate offered. Simple online process.
Jason S. | Nov 2020
Communicative, informative and patient with new home buyers.
Daniel S. | Dec 2020
Adam and his team were fast, helpful and made my experience with refinancing my home easy.
Sandra B. | Jan 2021
Easy and stress free process thy kept me informed. Adam and his staff were very responsive to emails and questions
Eduardo O. | Aug 2020
I have already recommended 4 people, very easy process
Jeffrey H. | Sep 2020
Seamless and intuitive process especially having to do it all remotely
Michael D. | Oct 2020
Great customer service and always willing to go above and beyond our expectations.
Walter S. | Nov 2020
Excellent service and communication. Second mortgage with GR
Brian C. | Jan 2021
They did pretty good with moving things along and were easy to get documents to.
Gary M. | Aug 2020
great professional service. very customer oriented.
Stephen W. | Sep 2020
Great customer service and very timely.
Brandon H. | Oct 2020
No one is perfect but Guaranteed Rate came close throughout my refinancing process. They made every step of the way easy.
Michael B. | Nov 2020
Good service and communication
James R. | Jan 2021
Good customer service. Available and friendly.
Louis S. | Aug 2020
The process was smooth and all of the GR reps that I interfaced with were (Kristin Spivey, Audra Matez, Adam Slack). The SPV leading the process, Adam Slack was always available, provided thorough answers, and took all my concerns/questions seriously (no matter how small). I also appreciated how easy to use the application/technology GR uses for the loan process was.
Ray G. | Sep 2020
For the most part, they made the process understandable and efficient
Rebecca G. | Nov 2020
Top notch service, quick responses, and very easy to work with.
Nicholas M. | Dec 2020
Friendly, professional, responsive!
Virginia C. | Jan 2021
The entire process was quick and easy. I also liked that we were able to complete everything online. Staff was great as well!
Robert F. | Aug 2020
Adam and his team were fast and very helpful
Matthew V. | Sep 2020
This is a repeat transaction for us. The team is always super help full. Adam is amazing.
Don S. | Nov 2020
Communication, easy uploading and signing of documents
Jessica D. | Dec 2020
Best experience to date on a settlement very professional. Fast no hassle.
Joseph V. | Jan 2021
quick and seamless transaction
Stanley B. | Jul 2020
Quick responses and knowledgeable staff.
Danielle B. | Aug 2020
They were very helpful and did their best to speed up our process.
Kathryn S. | Sep 2020
Best mortgage company I have ever dealt with and I have had a lot of houses.
Danny W. | Oct 2020
good product great people
Samuel H. | Nov 2020
Excellent rate and good communication.
Thomas D. | Dec 2020
The process was very smooth, information was easy to transfer and assistance was immediate
Michael B. | Jan 2021
The entire process was smooth and easy
Michael F. | Jul 2020
Easy process, very flexible with shifting timelines.
John D. | Jul 2020
The GR team was very flexible, worked diligently and was patient when I had questions.
Crista C. | Jul 2020
I was given the best rate and the best loan I could get and as little to cost to me as possible. Reps contacted me and kept me informed during the loan process.
Robert J. | Jul 2020
Guaranteed rate was very helpful. They were able to communicate appropriately and efficiently.
Steven B. | Jul 2020
They made buying a house extremely easy, everyone was great and able to answer any questions we had. They also were very detailed in every step we took. Very great business.
Troy F. | Jul 2020
Great customer service and fast on most tasks
Jeffrey B. | Jul 2020
Quick and accurate responses from the team.
Brent B. | Jul 2020
Jumped through hoops for us. So grateful.
Daniel H. | Jul 2020
for providing the best rate available and the ease of the transaction
Julie T. | Jul 2020
I had the opportunity to work with Guaranteed rate and specific Adam Slack and his team as I am a realtor who recommends them quite often.
Frances D. | Jul 2020
Adam was fast, prompt, and professional in helping me get locked in for a loan...In addition, he greatly assisted in contesting my VA appraisal for a better appraisal at the COMP values.
Beau P. | Jul 2020
The people were largely responsive, helpful and knowledgeable.
John S. | Jul 2020
Extremely friendly service throughout the entire process. I never felt as if I did not know what was going on. Everything was explained in detail to keep everyone on the same page.
Thomas G. | Jul 2020
Adam Slack and his team (colleagues); they provided quick, efficient and attentive service
Michelle G. | Jun 2020
Excellent response. Loan process was quick and easy.
Robert W. | Jun 2020
Guarantee Rate did an excellent job with my loan! From Gathering my information to letting me know my loan went through! They kept me informed every step of the way!
Debra W. | Jun 2020
Always get the job done for me and staff is helpful and friendly.
Adam K. | Jun 2020
The team made a stressful experience easy to deal with.
James F. | Jun 2020
Super helpful and the entire team explained the process very thoroughly
Jeremy D. | Jun 2020
Everyone was very friendly, professional, and expedient.
Ruby J. | Jun 2020
very easy and smooth process. all done virtually
Michael B. | Jun 2020
Adam Slack and his whole make the process incredibly straight forward. They are also incredibly responsible and professional. Can to recommend he and his team enough.
Erin W. | Jun 2020
Great service, explained everything to me, helped me establish a good credit plan to get me approved.
William L. | Jun 2020
Efficient and thorough. Too many hands in the pot can make getting an accurate response challenging but overall came through.
Benjamin I. | Jun 2020
Great work as previously. A little last minute for sending the CD
Fabien S. | Jun 2020
Very easy process for all three refinances. Good communication throughout. Competitive pricing.
Derek B. | Jun 2020
They made the process so easy and kept me informed.
Virginia W. | Jun 2020
Adam and his team are very easy to work with. They are always available for questions and are very clear on what is needed and when. Love working with them.
Treva W. | May 2020
Straight forward process and the staff if very efficient and knowledgeable.
Brett N. | Jun 2020
This is our second time using Adam Slack, him and his staff make the process easy and stress free
David C. | May 2020
Great Customer Service and Efficiency
Robert B. | Jun 2020
Very responsive to questions via email or calls
Richard F. | May 2020
Very smooth and efficient transition to refinance. They also locked in the best interest rate as rates crept higher.
Bruce T. | May 2020
They are easy to work with and help explain things well.
Javier F. | May 2020
So helpful, calming and efficient
Laurey W. | Apr 2020
Adam is always so great to work with and so helpful. He's always available to answer any questions I have and help!
Kristyn H. | May 2020
Attention to detail. Responsive, quick, and complete.
Jonathon W. | Apr 2020
Everyone was easy to work with and responded in a timely manner.
Heather R. | Apr 2020
Great rates and simple process.
David W. | Apr 2020
Adam made the process easy, efficient and everyone was professional.
Maureen K. | Apr 2020
Friendly and knowledgeable staff. Quick response to queries.
Cristobal Y. | Apr 2020
Past experiences with Adam Slack and his staff. ALWAYS takes phone calls or returns them promptly. Keeps us informed of status. Pleasure
David C. | Mar 2020
You have been the only one to give me the options I have. It’s a big difference for me, knowing your clients needs & goals. No other mortgage lender offered me something different than the “conventional” loan without even trying.
Franck S. | Mar 2020
Efficient experience all the way through
Justin B. | Mar 2020
Easy to use Delivered as promised Support available
Harry M. | Mar 2020
Very satisfied with their service
Deborah W. | Mar 2020
Adam and his team were a joy to work with for my refinance. They made the process easy and smooth taking me through this one step at a time.
Colby M. | Mar 2020
Ease of service and outstanding communication.
Benjamin L. | Mar 2020
Due to the professionalism that was displayed through out the entire time dealing with the lenders.
Brian B. | Mar 2020
Great job taking care of my account in a Professional and timely manner. Very easy to obtain and quote the rates.
Rodney G. | Mar 2020
My loan was accomplished in a short time period and my loan officer Adam Slack and everyone in the office was very responsive to my questions, etc.
Predrag P. | Feb 2020
Adam Slack and Kristin Spivey walked me through the whole process. I was updated throughout the loan process and what to expect next making it very stress free.
Edward M. | Feb 2020
Adam was great and efficient. It was very smooth process. Fantastic
Sonjia C. | Feb 2020
Professionalism and friendliness
Laureen W. | Feb 2020
Superior service support and great customer focused staff.
Alfred W. | Jan 2020
They were amazing to work with
Kimberly S. | Jan 2020
They got it done when others could not
Charles C. | Dec 2019
They were very engaged and kept the process moving along. There was nothing left to question or chance.
Keith M. | Nov 2019
Because everyone was very helpful
Tricia R. | Nov 2019
Extremely prompt and efficient. Their VA rate was very competitive. We appreciated Adam's attentiveness and attention to detail.
Richard N. | Nov 2019
Adam and his team were fantastic to work with!
Timothy M. | Dec 2019
Excellent customer service and quick turnaround time!
Kathy B. | Dec 2019
Extremely prompt and efficient. Their VA rate was very competitive. We appreciated Adam's attentiveness and attention to detail.
Richard N. | Nov 2019
Because everyone was very helpful .
Tricia R. | Nov 2019
They were very engaged and kept the process moving along. There was nothing left to question or chance.
Keith M. | Nov 2019
Made the process easy.
Shawn F. | Nov 2019
Ease of application & implementation
James B. | Oct 2019
The Wilmington office has been a member of my extended team in terms of my real estate portfolio. Their expertise and commitment to excellence has allowed me to purchase multiple properties in the Wilmington area. I have never had a lender that I view as a trusted advisor or consultant before, during and after the completion of the sale. How many people know their Mortgage Team members by name??? I do......Adam, Kim, Kristin, Kelly, Erin and I am sure there are others that I have worked with
David L. | Oct 2019
Adam Slack and his team were always quick to respond, and very helpful throughout the process.
Marjorie T. | Oct 2019
Adam slack was amazing at communicating and the whole team stayed on top of the process.
Derek C. | Oct 2019
Absolutely exceptional service, clearly explained everything to us since we are first time home owners
Peter K. | Oct 2019
Easy process, low rate, and helpful staff.
Phillip C. | Sep 2019
They work with you on difficult circumstances.!
Yvonne B. | Sep 2019
This is a refi just a little bit after my initial close. Already have my Son using Adam Slack and anther friend asked for his contact for a mortgage, very happy both times.
Peter K. | August 2019
Adam Slack and his team are top shelf.
Thomas R. | Aug 2019
Adam Slack and his Team are awesome.
Kurt I. | August 2019
Guaranteed Rate were rite their to answer any questions we had. The team that handled our account did a great job and we would recommend them.
Mark M. | Aug 2019
Adam Slack kept communication throughout the process. He was able to get a very good interest rate.
Michael P. | Aug 2019
Adam, Kristin, and Erin were great! They stayed on top of everything, kept us informed, and ensured the process was easy. It’s no mystery why they’re the top team year after year. Thank you again!
Matthew M. | August 2019
Adam and his team worked diligently to ensure the details and pertinent coordination was effectively completed in a timely manner to meet the buyers closing date requested. The Wilmington, NC Guaranteed Rate Office were very professional and instrumental in coordinating with us on every change or adjustment that would effect the outcome of the business partnership. They were always courteous and considerate towards the buyers timeline and budget to ensure complete satisfaction. Thank you Adam and the ILM GR Team!
Robert E. | July 2019
It has been such a pleasure working with your entire team! You made a really intimidating process much easier to understand. I’ve already told several friends to use your company for future loans!
Lauren B. | July 2019
Everything was made very easy with electronic document transfer, etc. especially since we were moving from Maryland.
Susan F. | July 2019
Adam Slack , Kristin Spivey, and Audra Martz were wonderful to work with. They made this entire process go smoothly and were reassuring and helpful all along the way. We are very appreciative of their efforts on our behalf. Thank You!
Holly D. | July 2019
This is the third time that I have used guaranteed rate and always a great experience.
Vanessa H. | July 2019
Adam Slack and his team were so friendly and answered all my questions. They were truly amazing during our first home buying process.
Lindsay T. | June 2019
Adam and team were EXCEPTIONAL throughout the ENTIRE process. Great communication and tons of help making this such an easy pain-free process. Many thanks.
George F. | June 2019
Very organized and streamlined process. Adam and his team were responsive and professional. I am very satisfied!
Jeffery M. | June 2019
Everyone was highly professional and responsive. I felt that everyone that I had contact with through the process was very well prepared and followed up when I ever had a questions to make sure I received the answer and I was satisfied with the knowledge received.
Michael E. | May 2019
Adam Slack and his team were awesome and the prices was quick and easy. I have already recommended Guaranteed Rate to a friend.
Nicole P. | May 2019
Loved working with Adam, Audra, and Kristin. They have done two loans for us in less than a year, and I couldn't be happier with the service, ease, and communication. Thanks guys!
Tony B. | May 2019
We were very satisfied with Adam Slack and his Staff at Guaranteed Rate. They made the process so easy and simple. I would definitely use them again.
Frank K. | May 2019
Adam Slack and Kristin Spivey are the BEST!!! I am a first time buyer and they BOTH made it such a breeze!!!
Ross E. | May 2019
Adam and his team were incredibly responsive and helpful. I wouldn't have to wait longer than a few minutes for a response from any one of them. The process was smooth and seamless from start to finish. Adam was originally recommended to us due to his expertise and professionalism and we are more than happy with our decision to choose Guaranteed Rate.
Alexander D. | May 2019
Thank you for your help. Everyone was great to work with. My only request would have been to request our home selling docs prior to day of closing on our new home. We had them and that could have sped up the recording process of new home purchase. I would recommend and use Guaranteed Rate.
Tammy H. | May 2019
Guaranteed Rate helped us obtain a Jumbo loan with ease! After having several issues with a smaller company, Guaranteed Rate stepped in and made the process seamless. Adam Slack and his team were responsive and respectful during the entire process and even got us an even better interest rate than we had hoped!
Kathryn P. | April 2019
Were not too pushy, like other lenders, gave me a straight forward answer and didn't beat around the Bush with jargon only a lender would know. Also, got me the best rate compared to other lenders ,saving me money at closing and the mortgage payments. Adam was great!
Chad G. | April 2019
All of the guarantee rate team was great! Always kept me updated on the status of our loan and if there were any changes we needed to be aware of. Everyone was professional and helped with any concerns or questions along the way! We would definitely recommend or use guaranteed rate again in the future! Special thanks to kristen spivey, amy Simpson, adam slack , and Erin Miller for providing us with such great service!
Jerel W. | April 2019
As a first time dealing with buying a home this way I had many many questions. I am sure I was probably a pain at times but I feel as I am signing for such a amount it would be prudent on my part to ask questions and understand what it is I am doing. I think more than a few times I may have frustrated some folks.
Christopher B. | April 2019
Adam was easy to work with and was able to work with us to get the best rate. Also, I really liked the presentation of the 3 options for the mortgage. Adam did a good job of explaining which option would be best depending on how long we were planned on being in the house and also money we wanted to spend upfront.
William O. | April 2019
Adam Slack and his team were amazing to work with. They streamlined the process and kept me in the loop on everything in a timely and concise manner. I will be recommending you all and look forward to doing more business with you.
John R. | April 2019
From the beginning of the process, it was exciting. My wife and family are from the Wilmington Burgaw area. We had talked about moving home after i retired. Well 1 year and 3 months later Mr. Adam Slack and his team made it all possible. Being a minister and retired deputy sheriff. You made it all possible. God Bless Adam and the team. Frank and Maxine Jackson.
Frank J. | March 2019
We have used Guaranteed Rate for every home purchase we have ever made and I wouldn't want to use anyone else. Everything went very smoothly and we've never had a problem come closing day.
Christopher N. | March 2019
Personal service and always available and responsive to any questions. Thank you!
Melinda G. | March 2019
I was expecting to stress about all the requirements but once we started providing the items we were easily and quickly updated on what we were missing and also explained what step of the loan processing we were in.
Nancy M. | March 2019
Adam Slack is great and very friendly. He was very punctual in getting information and questions answered. Feel he gave us good advice on the loan option that would be best for us.
Barbara T. | March 2019
Everybody worked as team and our questions where answered quickly.
Jesus G. | February 2019
Adam Slack, Kristin, Audra, Erin, the entire team made this process so simple and easy! Their communication was prompt and the opportunities to do so much via the online portal was great. I would highly recommend them to others!
Colby M. | January 2019
Every step was explained exactly how it was to be completed by me in order to be qualified for the loan
Anthony F. | February 2019
Adam, Amy, and Kirstin excellent job!!!! I was recommended to you from a colleague and then my husband and I came back. You guys did an outstanding job... very easy to work with, nice and professional. I would and have already recommended you guys for someone who is looking to get or refinance a mortgage. Thank you!
Angela P. | December 2018
My first time buying a home was made very easy with the help of Guaranteed Rate! I was blown away by the great customer service and the ease of document signing electronically! Anyone can use the system Guaranteed Rate has for their home buying needs. Thanks again!
Tammy H. | December 2018
Adam Slack and his team are above reproach. Absolutely astounding! When a competing lender was not able to make the loan happen, Adam and his team evaluated carefully, making this already complicated loan and the process easier than what I was going through with the competitor. I HIGHLY recommend Adam and his team (especially Kristin, production manager) for any type of loan, easy or complicated. I am faithfully loyal to those who whom put forth their very best effort. They will be the only ones I ever call for my loan needs.
Andrew C. | January 2019
Adam made my first time buying a home a smooth experience! His team stayed in communication with me throughout the entire process and I felt well informed of the status. I highly recommend Adam Slack and his team for all financing needs. As an agent myself, I will recommend him to any of my clients!
Jessica B. | December 2018
Adam and his team made the process very easy they answered any questions that I had
Andrew S. | December 2018
Adam Slack and his team are the best in the business. From start to finish they kept us informed and were very professional in our conversations. Without hesitation, I would 100% recommend Guaranteed Rate, specifically Adam Slack, to anyone searching for a new home loan. I can not express how thankful I am for their dedication to professionalism, and the way they make you feel like family and help put you in the home of your dreams! Thank you again
Anthony B. | December 2018
From beginning to end everyone stayed on top of what was needed and even got the assistance when needed!!! Thank you so much for making this transition lighter than I anticipated. I would definitely have you in mind if anyone should need you.
Evelyn L. | November 2018
Adam Slack and his team were excellent to work with. He was able to provide us the best interest rate for our new home and was able to answer any questions we had. My husband and I would definitely use him again if the opportunity arises.
Aimee B. | December 2018
Guaranteed rate was like a knight and shining armor for us. We were in the worse way ever before them trying to recover from the hurricane we lost all we had. They helped get us a loan when I didn’t think I would get one. The whole time was as easy as anything I have ever done. If I ever need to get a home loan again, this is the only place I will go. Thank you so much for making this become one of the best Holladay’s of my life. Thank you Guaranteed Rate.
Michael S. | November 2018
Guaranteed Rate made the home-buying process incredibly easy and stress-free even for a first time home buyer such as myself. They walk you through every step of the process and explain everything, so you know exactly what is going on. They are also more than happy to answer any questions you may have at any point in the process. I would recommend them to anyone purchasing a home.
Luis C. | November 2018
Adam, Kim, Audra, and Erin did a fantastic job moving my mortgage through the process and dealing with the requests of the underwriter. They saw items that may have been issues well ahead time and took the necessary steps to may sure they didn't hold anything up. They were always available for questions and very helpful overall. I enjoyed the efficiency and ease of the almost fully electronic process using DocuSign, FlashClose, Box, and emails during the process.
Benjamin H. | November 2018
Adam and his team were awesome! They made the entire process run as smoothly as possible and were always available to answer any of my questions.
Kimberly S. | October 2018
The process was quick and smooth, and due to the hurricane, we were left homeless, so we appreciate how quickly guaranteed rate helped us get a home! We are very appreciative.
Sydney P. | October 2018
As one who doesn’t use email very often, I would have preferred a text message informing me that an important email was sent that needed my immediate attention. Otherwise, my experience was excellent, and all interactions were pleasant with all involved at Guaranteed Rate Adam Slack’s office.
Laurel P. | October 2018
Adam and his team were awesome! They made the entire process run as smoothly as possible and were always available to answer any of my questions.
Kimbrly S. | October 2018
Adam and his team were great. Adam was very attentive to our needs and helped us through the entire process. I would highly recommend Guaranteed Rate.
John F. | October 2018
Great experience! The entire team was professional, informative, organized and friendly. Made the process so easy. Would recommend to anyone I know buying a home.
Jacqueline P. | October 2018
Adam Slack and his team have been great to work with. This is our second opportunity working with them and I will be back.
Michael W. - September | 2018
That was the fastest close on a house I've ever had thanks to you and your team.
Robert S. | October 2018
We are very happy with Adam and Team. They were very professional and helpful for the entire loan processing period
Unnikrishnan N. | September, 2018
Easy, painless process.
Mark M. | August, 2018
Quick and easy. Told us what we needed, we got it to them and we had very little else to do.
Lee S. | August 2018
Our GR team (Adam Slack) is very knowledgeable and offered us several options to choose from. This is our second time using GR and we would not hesitate to use again. From the initial phone call until closing (which had to happen very quickly), GR was right there every step of the way to assist us and keep us up to date.
Brett N. | August 2018
Adam and his team are true professionals, experienced and were very helpful in explaining all the details of the loan. They took the time to answer question and are very patient. I will definitely use his services for all of my future house loans. Committed and dependable team, wishes more companies treated there clients the way this organization does.
Quirio E. | August 2018
Adam and his team were absolutely great! Great recommendation by our realtor.
Tony B. | August 2018
Made my first time home buying easy and stress free!
Dana P. | August 2018
Adam Slack made the process quick and simple and kept me informed throughout. I was very happy with the service provided and would highly recommend Guaranteed Rate.
Matthew T. | July 2018
The options offered helped me close prior to selling my home in another state. Very easy process. Great experience with Adam.
Peter K. | July 2018
Adam Slack and his team are top shelf. Outstanding service, very knowledgeable, always responsive and extremely helpful. But, I’m thinking that you already knew that.
Thomas R. | June 2018
Adam was great to work with! He was patient, kind, knowledgeable and readily available. I highly recommend Adam and Guaranteed Rate.
Krystal B. | June 2018
Awesome experience from beginning to end! Highly recommend to anyone.
April H. | May 2018
Adam Slack and his team worked their butts off to get me in my new home. The team was friendly, understanding, patient and willing to walk you through the process. He/ they are awesome!!!!!!!!
Tanesha F. | June 2018
Adam and Kim were awesome! So easy and nice to deal with and have me answers to any questions we had. I would highly recommend using them
David C. | June 2018
Adam Slack is amazing to work with, he’s super knowledgeable and very efficient. Him and his team always kept me in the loop and responded quickly to any of my questions. I would recommend him to everyone.
Melissa S. | June 2018
Guaranteed Rate was professional and quickly responded to any concerns I had. I had a great experience.
Shelley W. - May | 2018
Adam Slack and Audra Martz and team were exceptional. They are the epitome of a professional and classy organization. They assisted us at every step in the process, and bent over backwards when we faced some unexpected hurdles. they were very responsive and super quick which aided us greatly in closing in a shorter timeframe. we would highly recommend them and utilize them again in the future.
John C. - June | 2018
Adam Slack was great to work with and very informed. He was able to answer all of my questions and walked me through the loan process. Great experience with you guys and best of luck to you.
Jesse B. - May | 2016
Adam and his staff are very good. One piece of feedback I would provide is to be sure to give the customer time to review documents. I was sent a document and followed by another email about an hour later asking if I was done reviewing the document. People have jobs and other responsibilities throughout the day, a.k.a. relax and give them a chance to get to their email.
Michael W. | May 2018
Being 500 miles away and trying to do a loan process can be a little tricky, but you guys kept us in the loop and everything worked out great, and we love Wilmington. Thanks much!!!!
Dennis & Joan M. | May 2018
Service was impeccable. Adam Slack's team was extremely proficient and professional in every manner possible.
David B.
I started working with Adam Slack end of October and in just a few days we had our pre-approval letter. Adam was efficient and always knowledgeable of everything. I had dealt with so many lenders before and no one like Adam. His professionalism and understanding were amazing. We got our VA loan with no money down, no closing cost to pay, and a great interest rate. His team was also great to work with. Kim Thornlow was always quick to respond to my emails and answer any questions. I've heard horrible experiences as first time buyers but I can honestly say that Adam and his team made this a walk in the park! We will definitely use Adam's services again!
Vanessa D.H. | January 2018
I enjoyed working with Guaranteed Rate for the purchase of my first home. We worked directly with Adam Slack who was very helpful, knowledgeable, and responsive. He contacted us after hours when we needed to put in an offer on a home with a deadline (which was much appreciated) and worked diligently to help us close quickly. He also answered all my questions (and I had a lot!) throughout the entire process. The process was easy and everything can be handled online -- which is a huge time saver! I would recommend Guaranteed Rate and Adam Slack to friends and family, and I would personally use their services again.
Caitlin M.
Adam Slack and his team were exceptional throughout the entire loan process. The online documentation was very convenient, while still being thorough. Adam was very knowledgeable and he, and his team, were available to help whenever we needed any questions answered or any advice.
Sean D. - Leland, NC | AUG 2016
I was working a very busy and erratic schedule throughout the entire process and Adam Slack did a terrific job of keeping me updated on things as they came up. He was on top of things the entire time which led to a quick and easy close.
Patrick N.- Wilmington,NC | MAY 2016
Second time I have obtained my mortgage loan from Guaranteed Rate. Adam Slack is great to work with and the entire team is professional, friendly and helpful. Thanks so much!
Deborah H.- Wilmington, NC | MAY 2016
I truly recommend Adam Slack as the utmost efficient and honest Mortgage Lenders one could dream of. Having Adam's guidance and expertise while shopping for a home loan is one marvelous and productive experience. we consider Adam for all our loan needs
Enrique F. - 2/2015
Adam is the man! He made it all easy I am going to push more military business his way. He is considerate and understands the needs of military personnel
Justin W. – Fairfield, CA | Feb. 2015
Adam and Audra were amazing to work with. They were both very responsive to any questions or concerns I had. I feel they both went above and beyond to help make the loan process go as smoothly as possible. My experience overall was great. Adam and Audra made the process as easy as possible. Anytime I had any concerns or questions they were very quick to respond and help. Guaranteed Rate has the best customer service of any company I've ever dealt with.
Kristyn H. – Leland, NC | May. 2015
This is the second time I have used Guaranteed Rate. The first time it was because they were suggested by our realtor. This time I chose to use them on my own because I needed a pre-qual letter fast and I was getting a mortgage on an additional home so I knew it could be tricky. They were so incredibly fast and easy to work with that it made this a breeze. In fact, at my closing both my realtor and the closing attorney praised Guaranteed Rate and Adam Slack for being so easy to work with and on the ball. My realtor had never worked with Guaranteed Rate but said he would recommend them in the future.
Kelly N. - Goldsboro, NC | APR 2016
Adam Slack is the most proficient person I have had the pleasure of working with. Every question posed to him was answered almost immediately in every area. He helps one to feel secure and well informed. My husband Tim and I are very pleased with your company thus far and would highly recommend it to anyone looking for a loan. I think in closing, it's the customer service that made the difference.
Elaine S. -- North Chesterfield, VA 5/7/2014
“As a realtor I have worked with many of the top lenders through my clients. But when it came time to choose a lender for my personal home loan there was only one choice for me. Guaranteed Rate and specifically Adam Slack in Wilmington, NC. He was on the ball and got me approved and closed in 3 weeks. It seemed effortless to me but I know there were many people working behind the scenes to make it happen. My favorite thing about Guaranteed Rate is the online guide where I can watch the status of my loan process. I highly recommend Guaranteed Rate and Adam Slack!”
Cathi A., Realtor – Wilmington, NC -- 5/2014
Adam is awesome and always makes the process smooth and easy! He was very proactive in his dealings!
Brad O. -- Wilmington, NC 7/22/2014
We have already recommended Adam Slack and his team. Our process was swift and smooth. We would not have been happier at the closing table. Their team worked around the clock to ensure the thorough processing of our loan. We are grateful to have had such a smooth process and the awesome team Adam Slack has!!
Fidel L. - Wilmington, NC | MAR 2016
"It was a challenge, but we got it done with Adams thorough and professional help and we closed on the day promised."
Alvin B. -- York, PA. -- 12/2012
"Adam Slack was great! He made the process simple and painless!"
Brian F. -- Charlotte, NC. -- 6/2013
"Good rates...attentive service. Able to do everything remotely....sent lawyer to me, rather than the other way around."
Rosemary S. -- Hilton Head Island, SC. --3/2013
“The customer service we received was phenomenal. The timeframe in which we started the process and we actually closed was astronomical. Everything went very smooth and everyone we dealt with was polite and informative.”
William S. -- Rock Hill, SC. -- 2/2013
"Adam and Audra went above and beyond the call of duty to make this loan happen and get us the best rate around. Everyone was polite, professional and easy to work with."
Melody G. -- Elizabeth City, NC. -- 1/2013
“They gave us the best offer out of everyone! It was very smooth and easy with no problems at all. I've already given the number to someone looking to start the mortgage process.”
Matthew W. -- Willmington, NC. -- 3/2013
If we were to start this process over again, we would without a doubt still choose Guaranteed Rate as our mortgage broker firm, while gladly recommending Adam Slack and his services to friends and family.
Richard and Brittany -- Charlotte, NC -- 9/2011
"We really appreciated the service from Adam during the recent refinancing of our mortgage. We had tried our then-existing mortgagee and several banks, to no avail. No one seemed willing to "dig a little deeper" to find a way to help us. Adam was recommended to us by someone else who was in the mortgage business! His follow-up was prompt and his attitude was positive. He was at all times professional, clear, and undaunted if any problem arose. He had the know-how in the business to make it work without missteps. We will call him in the future and refer him to friends."
Phil and Trish E. -- Wilmington, NC -- 9/2011
"When we were looking into refinancing Adam called me with information and wasn't at all pushy like some of the other companies who also contacted me. We were very happy with his service and for being thorough answering all our questions. He explained everything very clearly. All the charges are just as they were presented. It was a pleasure doing business with Adam and Guaranteed Rate. We would go to Adam again for a mortgage. I recommended Adam to my daughter for her refinance."
Tim and Sue C. -- Burlington, NC. - 9/2011
Adam has shown us that obtaining a home can be easier than ever. He is both positive and truthful. Adam has given me ideas I would not have thought of doing. He knows the business and is friendly and respectful which is refreshing. I look forward to doing business with Adam.
Jeannie F. - 9/2014
"As a first time buyer in NC, I didn't know what to expect. Thanks to Adam and his capable team, I was able to accomplish all that needed to be done in a timely manner. They were very detail oriented and everything was explained in simple terms for me to understand. The best ~ very knowledgeable with the process. Providing me with documentation prior to closing made the transition very easy because I knew what to expect. It went quickly and very smoothly. The team was readily accessible with any answers to my questions. They were always on top of things as if they knew what I would ask."
Louise B. -- Owings Mills, MD. --
"As a first time buyer in NC, I didn't know what to expect. Thanks to Adam and his capable team, I was able to accomplish all that needed to be done in a timely manner. They were very detail oriented and everything was explained in simple terms for me to understand. The best ~ very knowledgeable with the process. Providing me with documentation prior to closing made the transition very easy because I knew what to expect. It went quickly and very smoothly. The team was readily accessible with any answers to my questions. They were always on top of things as if they knew what I would ask."
Louise B. -- Owings Mills, MD. -- 9/2012
"We had our reservations about using a firm that was not local but they were short lived, due to the attention, commitment, and dedication that Adam showed us. Our questions and concerns were immediately addressed and the level of communication they provided to us was world class on all levels. I constantly found myself in communication with Adam beyond "bankers hours". I can't say enough good things about Adam and the team. The information obtained from Adam was explained clearly, in a manner that I could understand. You can't compete with these rates and customer service."
Richard and Brittany -- Charlotte, NC -- 9/2011
"Two years ago after a sticky divorce primarily due to financial matters that nearly left me bankrupt after having perfect credit all my life. It has been a couple of very rough years for me trying to bring my credit back to what it once was. I desperately needed to refinance, but it was continually denied due to credit woes. Adam was recommended to me by a coworker. After a quick credit review, I had hope. Adam continued to work diligently on my behalf. Adam went beyond the call of duty and kept searching until I had the best suited plan for my needs. I highly recommend Adam Slack."
Angie D. -- Greensboro, NC. -- 10/2011
I just wanted to take this time to say thank you very much for your "can do"� attitude on our home loan. Thanks once again and if anyone asks about mortgages I recommended you first and will always look forward to doing business in the future."
Vicki and Stevie H. - Fayetteville, NC. - 10/2011
Just finished the closing. Everything went very smoothly, all thanks to your efforts and those of your colleagues. Thank you!!!
Roy - February 2012
Just want to thank you for the work you put in to my refinance. It was easier than I thought it would be and the results surpassed my expectations. I will recommend you to all my friends and family.Thanks Again!
Duane D - April 24, 2012
I worked with Adam on the Purchase of an investment property. I would recommend Adam to anyone that is looking for a mortgage! Adam has knowledge and experience that anyone can benefit from! My Clients were very happy with the service they received!
Jordan C. - 10/2013
“It was great, we were able to secure a lower monthly mortgage rate with no out-of-pocket costs. I haven't seen any direct ads for Guaranteed Rate; I used Lending Tree to put me in touch with several lenders; I picked Guaranteed Rate because Adam Slack did a fine job of answering my concerns and questions and gave me several mortgage options for my re-fi when I contacted him.”
David H. -- Little Switzerland, NC. -- 2/2013
"Adam was available to answer all my questions and was always available to help me understand the details of the process. Great service!"
Matthew K. -- Chicago, IL. -- 9/2012
The closing went quite smoothly and very excited to have my new home! Both Mike Humphries (Keller Williams - Realtor) and the attorney Greg McGibney said that you were a "breath of fresh air" to work with. Your work was impeccable! And you were very through. Great compliments you received. They both said I would like to work with such a professional every day... I certainly appreciate all the help in helping me obtain this loan. I will certainly recommend you to anyone that I know that needs your services.
Betty S - October 2012
"I appreciated the clear communication with a well-established process and integrity of process"
Adam M. -- Oxford, NC. -- 3/2013
"The whole process was very quick and easy and will save us tons of money over time!"
Pryor C. -- Charlotte, NC. -- 4/2013
"Adam Slack was very professional and was very responsive seven days a week! It was a very professional experience, he delivered exactly as promised."
Patrick O. -- Harbinger, NC -- 4/2013
"Adam Slack was a model employee and did a great job walking me through every step of the loan process. I have already recommended his services to family members and would do business with him again at any time. All of my scores are based on the exceptional service Adam provided As stated, he worked hard to meet my needs, answer any questions that I had along the way and make my loan as smooth and pain free as possible."
Martin P. -- Wilmington, NC. -- 4/2013
Hey check out the amazing review from Dale about Adam! “Thank you Adam for handling my refinance projects!I had given up on having it done but the money you saved me made it all worth wild. Please continue helping others, thanks again!" https://www.facebook.com/guaranteedRate1
Dale B. -- Littleton NC -- 01/2013
Hey check out the great review from Michael about Adam! “The communication between Adam Slack and us was very clear, consistent and helpful. All questions were answered promptly and thoroughly and we were directed through several different loan options with clear accurate assistance. Thanks again for all your hard work Adam!”
Michael W. -- Mills River, NC -- 03/2013
Hey check out the glowing review from Deborah about Adam! “I cannot express my gratitude for the professionalism, courtesy, promptness and knowledge of the staff in particular Adam Slack. He was amazing! I was always kept informed of the status of my loan and promptly notified if I needed to provide additional information or documentation. My loan was approved, processed and closed so quickly. This was by far the best experience I have had with a lender and I have purchased numerous homes. Thank you Adam!!!”
Deborah H. -- Wilmington, NC -- 03/2013
"The entire staff that I interacted with was superb! Adam was always available to answer any questions and responded in a timely manner."
Crystal T. -- Wilmington, NC. -- 6/2013
They are extremely easy to work with and everyone from the law firm to the real estate agents raved about how streamlined the process was and how helpful Guaranteed Rate was throughout.
Megan H. - Wrightsville Beach, NC | Jun 2022
"Adam was excellent, knowledgeable and very nice and his team were great as well. We kept putting off refinancing because of all the hasslesin the past but they kept us informed the whole way and helped keep the process so smooth. Great Work Guys!"
Alicia W.-- Fayetteville, SC-- 5/13
Great checklists, knowing what’s due, excellent customer service.
Krista P. - Wilmington, NC | May 2022
Adam Slack, Kristin Spivey, Kim Thornlow and the entire team were incredibly professional and helped guide me through the entire purchase process.
Martin P. - Wilmington, NC | Jun 2022
"Awesome transaction! Everyone I worked with was very efficient and professional. Thanks again to Adam Slack and all for all their work in such a wonderful job."
Joan A. -- Wilmington, NC -- 6/2013
Excellent communication and customer service
David C. - Roanoke, VA | May 2022
Great customer service, keeps clients informed.
Chun Nei C. - San Diego, CA | Jun 2022
“I couldn’t ask for a better Loan officer! My experience was very pleasant, they worked really hard to keep the loan moving through the process. It was very reassuring that everyone took the time and walked me through the whole process holding my hand the whole way. Adam and his team made it easy, they did all the work. I’ve only heard word of mouth about Guaranteed Rate and it has always been all good, I highly recommend working with them.”
Kathy G. -- Graham, NC. -- 7/2013
The team as easy to work with and overall responsive.
Stephen R. - Montgomery, AL | May 2022
Very responsive, provided regular status and was always prompt in answering questions. And that was seen from the entire team.
William B. - Fairfax, VA | Jun 2022
Adam Slack and team are absolutely superb to work with. We are repeat customers and they are truly diligent and knowledgeable.., and make the process entirely painless and seamless.
David B. - Wilmington, NC | Aug 2022
"Adam Slack was very knowledgeable and returned our calls almost immediately. We would highly recommend him to anyone looking for a home loan. We also liked the fact that we were reassured that we did not have to worry because everything we got updates on how things were progressing. We are very satisfied with service provided to us! Thanks!"
Ralph H. -- Huntersville, NC-- 8/ 2013
Excellent customer service!
Vince K. - Phoenix, AZ | May 2022
Always helpful and will walk you through the process
Elizabeth S. - Zebulon, NC | Jun 2022
I had a great experience. Adam and his team are top notch
Devin S. - Wilmington, NC | Jul 2022
adam slack has good people working for him
Larry S. - Ripon, CA | Aug 2022
Service was top notch. Very professional and thorough.
Efren O. - Fullerton, CA | May 2022
Adam Slack and his team of professionals is the best in the business. I’ve worked with many mortgage professionals, Adam’s team takes the 1st place prize for communication, professionalism, and ability to meet difficult deadlines and challenges.
Steven D. - Hampstead, NC | Jun 2022
I was well informed throughout the loan process and if I had any questions they were answered patiently.
Michael K. - Wilmington, NC | Jul 2022
Everyone that I worked with went above and beyond.
Brenda P. - Inwood, WV | Aug 2022
Adam Slack and team’s service excellence for the last 10+ years
Michelle G. - Garner, NC | Sep 2022
Just because they were good
Derek K. - Yacolt, WA | Nov 2022
Adam Slack and team are awesome to deal with. there very Honest and i trust them and they care about there customers
Vito L. - Wilmington, NC | May 2022
Staff was on the ball, friendly, and knowledgeable.
Brett B. - Albany, GA | Jun 2022
Communication was over the top efficient and timely
Micheal S. - Bolivia, NC | Jul 2022
Easy access to people at guaranteed rate who could answer my questions
Wendell S. - Lebanon, PA | Aug 2022
Everyone I spoke with was professional, knowledgeable, extremely helpful and made the process easy, even though I was out-of-state.
Charles F. - Bay Harbor Islands, FL | Sep 2022
Unbelievable customer service and lightening fast turnaround. Closed our loan from app to underwriting in 12 days!
Larry H. - Leland, NC | Nov 2022
Smooth process, very easy to work with
Matthew W. - Wilmington, NC | May 2022
Adam Slack was extremely professional, timely, and helpful.
Kyle S. - Hampstead, NC | Jun 2022
Adam & team had to work through a tough sale and got it done in the nick of time
Joseph S. - Jacksonville, NC | Jul 2022
Excellent attentive service from Adam Slack
Stephen D. - Wilmington, NC | Aug 2022
Very thorough and helpful through every step.
Nicole M. - Rochester, NY | Sep 2022
This my 3rd mortgage with Adam Slack. His and his teams service is the best I have ever had.
Danny W. - Leland, NC | Nov 2022
Have always had great service!
Amy P. - Calabash, NC | Dec 2022
Excellent and reliable service. Very responsive.
Timothy J. - Orchard Park, NY | Jan 2023
Adam and his team were just amazing. During the entire progression of the loan process, I was notified and explained the progress.
David B. - Surf City, NC | Feb 2023
Everyone with GR was friendly and professional. They made the process as easy as possible.
Jessica B. - Deering, NH | May 2022
Fast to respond, smooth and straightforward process.
Brianna G. - Surf City, NC | Jun 2022
Very responsive and timely in all aspects of the process.
Sarah F. - Wilmington, NC | Jul 2022
Adam really seemed like he looked at my personal numbers and knew what could be adjusted beforehand to help my loan profile. Adam felt like an outside of the box thinker, while the other mortgage brokers and credit unions I spoke to were not interested in optimizing my situation. Adam seemed like he was trying to optimize my opportunities and I appreciate that. I normally don't do these after-business surveys, but Adam and his team deserve it.
Robert T. - Raleigh, NC | Aug 2022
Did a great job with difficult situation
Anthony C. - Sneads Ferry, NC | Sep 2022
The entire process went very smoothly. Everyone was friendly.
Marlo B. - Wilmington, NC | Oct 2022
Second time using them before, no issues
Suzanne L. - Leland, NC | Nov 2022
Very easy to reach and the response time was wonderful
Anna C. - Norwood, MA | Dec 2022
Provided the best rate and always very responsive.
Micah B. - Hampstead, NC | Jan 2023
Adam and his team were very helpful throught out the whole process.
Angel P. - Bolivia, NC | Feb 2023