What people are saying... What people are saying... Back to profile
Alex and the team were always very responsive and helpful. Fully accommodated our needs while we were remote for the entire process.
Bryan L. - Birmingham, AL | Mar 2022
Everyone we worked with incredibly responsive and clear in their instructions.
Katherine K. - Washington, DC | Mar 2022
Alex Barresi was an excellent support and help to us. He answered all our questions, worked with us on the numbers that we needed and made sure we ended up with the right loan to fit our needs and our goals.
Hema K. - Dpo, AE | Mar 2022
For a first time home buyer, Alex and his team were AMAZING in breaking down each part of the process. It can be extremely overwhelming and Alex put all our nerves at ease.
Cari H. - Virginia Beach, VA | Mar 2022
The service was efficient, fast and everyone involved in the process was pleasant to work with.
Valerie L. - Bethesda, MD | Feb 2022
Team was sensitive to the customer's needs. Throughout the process was clear and action people excellent with responsive accurate infromation.
Richard R. - Alexandria, VA | Nov 2021
fantastic service and rate!
Bion B. - Chevy Chase, MD | Sep 2021
Guaranteed Rate was tech savy and was able to work with good rates to get a almost fluid transaction.
Jacquette M. - Washington, DC | Nov 2021
Alex Barressi is the best, easiest person to work with.
Thomas H. - Howell Township, NJ | Sep 2021
Alex is amazing to work with, he made everything so easy and smooth from a customer perspective
Brittany F. - Carrollton, TX | Aug 2021
Exceptional customer service. Alejandro and team were available 24/7 to answer questions and push the process forward.
Pablo B. - Flower Mound, TX | Sep 2021
I was very impressed with the entire service from start to finish. The team was very knowledgeable and attentive to all my needs.
Aleta N. - Woodstock, GA | Jun 2021
My team was great. Loved the esigning. Paperwork was handled very effectively.
Marni O. - Kensington, MD | Jun 2021
Seamless experience, no issues.
Stephen W. - Falls Church, VA | Jun 2021
customer service/engagement
Nicola W. - Washington, DC | May 2021
Alex Bassari was fantastic from start to finish. Expect many referrals
Paul A. - Bethesda, MD | Apr 2021
Alex Barresi is incredible -- I really trust him (& good refinancing rates)
Nikki T. | Mar 2021
Great interest rate and service.
William B. - Potomac, MD | Apr 2021
very satisfied. very responsive.
Anthony P. | Mar 2021
Awesome service from Alex and great communications from the entire team
Jorge T. - Washington, DC | Apr 2021
Excellent service. Highly responsive staff. Thorough communication.
Thomas S. | Mar 2021
One word -- Alex! He was amazing. Several issues came up in my refi and he was amazing - caring, solutions-oriented, and committed to getting me closed at a great rate.
Meghan M. | Mar 2021
Everyone I dealth with at Guaranteed Rate was great! Very customer service oriented, answered any and all questions I had, and they were quick!!
Rori F. | Mar 2021
Online process was smooth and comfortable.
Steve G. | Mar 2021
Alex, our primary contact, was excellent.
Jonathan S. | Mar 2021
They were friendly and prompt with in all communications and have followed up to make sure I am happy.
John M. - Washington, DC | Mar 2023
Knowledgeable, responsive, and sincere.
Janelle T. - Redwood City, CA | Mar 2023
overall it was fast and pretty easy with a professional team.
Gregory B. - Washington, DC | May 2023
The team was very helpful. They walked me thru all the steps of the process and followed up consistently
Michael S. | Mar 2021
Alex Barresi and his team are terrific. Found us a great rate and provided excellent counsel and service.
Anthony Y. - Richmond, VA | May 2022
The team at Guaranteed Rate went above and beyond to help us secure a mortgage.
Laura S. - Washington, DC | Aug 2022
Very communicative and organized. Fantastic loan officer
Kimberly B. - Vienna, VA | Mar 2023
Awesome service through all phases of securing a mortgage.
Scott P. - Silver Spring, MD | May 2023
Incredibly fast response times
Abdiel S. - Washington, DC | Jun 2023
It was an easy and smooth process
Mark M. | Mar 2021
Process was smooth, team knowledgeable and easy to work with
German A. - Nazareth, PA | Jun 2022
We had a great experience with Alex Barresi and team at Guaranteed Rate.
Marshall G. - Groveton, VA | Jul 2022
Extremely informed and comprehensive service and advice from Alex and his team. They went above and beyond for us several times during the process and dealt with unexpected changes/circumstances with ease. Really helped us through the whole process of a difficult refinance.
Birchie S. - Takoma Park, MD | Aug 2022
They are pros, knowledgeable, very helpful
Kaveh A. - Alexandria, VA | Sep 2022
Alex and the team were great to work with and helped my wife and I throughout every process of closing on our home.
Frank S. - Ann Arbor, MI | Mar 2023
We had excellent experience working with Alex Barrissi, and with the team processing our loan application. All went very smoothly. And your online platform was very easy and helpful to use.
William S. - White Hall, MD | Apr 2023
Kind, caring, responsive, and professional.
Salinda R. - Washington, DC | May 2023
Great responsiveness, very clear about the process. No surprises along the way, and great competitive rates. Alex and his team made it easy for us.
Edwin S. - Columbia, MD | Jun 2023
Very informative and helpful
Paola M. - Columbia, MD | Oct 2023