What people are saying... What people are saying... Read more
Consistent and good customer service.
Pleshette M. | Aug 2020
Lexi gave us great customer service. She fully explained everything, answered all of our questions, and was patient with all of our last minute question phone calls.
Shavonna L. | Aug 2020
Knowledgable and quick service.
Daniel O. | Jul 2020
Every single person I worked with was amazing, they answered all my questions and made me feel so much better and more confident about our first home buying process
Taylor H. | Jul 2020
Because of the service I received from Alexis Mpistolarides
Mark B. | Jul 2020
This is the 4th mortagage I have done. This was the easiest of the them by far.
Sandra H. | Jun 2020
Good rate and service. Easy to complete loans docs.
Bryan W. | Jun 2020
Alexis Mpistolarides was great to work with - made sure we knew what was happening all the time and answered all our questions with a great attitude! All of the team involved with our refi were excellent.
Chester C. | Jun 2020
This experience was so much better than my previous dealings with another representative from Guaranteed Rate.
Vanessa C. | May 2020
How hard my coordinator and loan officer worked to get me to closing was beyond astounding.
Jaime L. | May 2020
quick response. Ease of uploading documents. competitive rates
Shaun S. | May 2020
Lexi never missed getting back to us promptly every step of the way...keeping us informed, answering our questions, etc. With the industry as busy as it is, and then the Covid-19 turning everyone's world upside down, she was always at the top of her game. Really appreciated it!
Robert W. | Apr 2020
Easy, convenient and great customer service with Lexi
Julia R. | Feb 2020
My mortgage specialist Alexis Mpistolarides did everything in her power to make the whole process run smoothly and closed within our very short timeline.
Odell H. | Jan 2020
Your employees....all so helpful and friendly.
Roberta G. | Jan 2020
Alexis, was amazing. Walked us through the whole process and was able to explain everything in terms we could understand. Plus very friendly.
Jeffrey M. | Dec 2019
Guaranteed Rate was an easy, stress-free process from beginning to end. Lexi Mpistolarides in particular was extremely helpful.
Courtney G. | Dec 2019
This was my first time buying a home, and the whole process was extremely easy.
James A. | Dec 2019
Lexi. Her kindness, friendliness and knowledge made the difference.
Suzanne B. | Dec 2019
Everything went smoothly and everyone was very helpful
Sally B. | Nov 2019
Everything went pretty smoothly.
Jason Y. | Nov 2019
The process was easy and fast. Lexi was with me every step of the way, so I had one point of contact through the entire process.
Yolanda W. | Nov 2019
Great customer service and easy way to get a mortgage.
Kathleen V. | Nov 2019
Smooth process. Documentations asked up in front. Lexi was patient in answering my questions and worked with me
Sashisekharan S. | Oct 2019
Lexi and Stephanie were awesome! They were with me through every step of this process. Any question I had they got back to me immediately with a response.
Kenya K. | Sep 2019
Our loan officer Lexi was fantastic. She was on top of everything and answered every question we had. She was easy to reach and extremely knowledgeable. Having dealt with other mortgage companies in the past, we can honestly say that Guaranteed rate is easily the best one. Lexi set the tone for the entire process. You are very lucky to have her. She is very good at what she does. Scott and Debbie .
Scott F. | Aug 2019
Sirs-- If I were able to 'rate higher' or 'recommend more strongly'? I would have. Will be sure to recommend both Guaranteed Rate (and Lexi Mpistolarides personally) with anyone I discuss mortgage lending or loans of any kind. This was by far the best lending experience for myself and my 'better half'. Thanks (and thanks Lexi!) and regards.
John W. | July 2019