What specific steps do you use to help your customers find the best home loan for them?
In order to help my customers find the best home loan, it is so important that we build a relationship and I get to know each buyer and their interests and needs. In order to do so, I need to know what is most important to each customer (i.e. interest rate, closing costs, down payment, term, etc.) so I can ensure that I am providing them with exactly what they are looking for. It is also important to know how long they plan to stay at their desired location. This gives me a better idea of how I will price out several loan options that fit the customer's criteria, as well as discuss the conditions of each scenario. After consulting the loan options with my customers, the most exciting part of this whole process is having them pick their home loan option so we can start the loan process together.
What are the top 3 misconceptions people have about the home loan process?
The top three misconceptions people have about the home loan process are (1) You must put 20% down to buy a home, (2) It is difficult to get a mortgage, and (3) Your interest rate is the true cost of your mortgage.
Guaranteed Rate has special financing that allows its customers to put as little as 3% down.
Getting a mortgage can be difficult if you are not prepared, however, my job is to prepare you, help you, and make it as easy for you as possible!
Your annual percentage rate, APR, is a better representation of the cost of your mortgage. The APR takes into account all the fees, points, and interest rate.
What provides you with the most satisfaction in your job as a Loan Officer?
Although there are many exciting aspects of being a Loan Officer, the most satisfying part is the closing table. I love being a part of such an exciting time in other's lives and helping my customers get the keys to their new home!