Who is your typical customer and what questions do they typically have?
My business model is based on being solution focused. I love to have great conversations based on a customer’s needs and pair it with a solution that's financially fitting for their current and future objectives.
What specific steps do you use to help your customers find the best home loan for them?
It all starts with having a great conversation. A great conversation entails asking relevant questions and taking the time to “listen,” then I create beneficial options for my customers.
What are the top 3 misconceptions people have about the home loan process?
Wow, where do we start!
1. It’s hard and takes a ton of time. - We have the industry’s first digital mortgage! Check out the link on my page! This allows for a fast and painless process!
2. I feel like a number. - You will never feel like a number with me. You matter. Feel free to text or call my cell! We are in this together!
3. Calls are never returned. - I will always return all calls the same business day! As mentioned, feel free to text, call or email me! I'm always available for you!
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I have a myriad of resources to engage you! Give me a call or email, ill make sure its custom to your specific goals.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping people. I have an opportunity to not only meet amazing people but to also help them buy their first home! And after they purchase the home, ill always track their mortgage to ensure that when the market changes ill always proactively reach out to them with a customized mortgage analysis. I take pride in not just doing one loan for them, but being their lender for life! My business is built off referrals from my past clients!
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Biking, Camping, Hiking, Running
My family is my Life!
My son's name is Jaxon Andre Gray
I live a healthy (Plant Based Lifestyle)
Tell us something that makes you unique or something wacky, yet interesting about you?
I have over 16 years in the mortgage industry with the majority of my experience leading and training new loan officers how to function successfully and ethically in our industry.
I was recently promoted to our Customer Retention Team. My goal is to "WOW" you with our process and have you as a member of Guaranteed Rate's family for life!