What people are saying... What people are saying... Back to profile
The team is very knowledgeable, organized, fast and the customer service is very good.
Adriana V. | Aug 2020
Excellent customer support from the underwriter, Gelene Cruz. Prompt replies and relatively short process from start of refi application to closing
Michael V. | Feb 2021
Excellent service and transparency
Ronald A. | Aug 2020
I already recommended Andre Gutierrez, and he's helping my friend with their refi! My refi was difficult -- on MY end -- not Guaranteed Rate's fault. They all were fabulous. Thanks again!!!
Keri J. | Sep 2020
Ease and quickness of the process.
Lilia L. | Dec 2020
This was probably the best experience in refinancing that I''ve ever had.
Gary S. | Jan 2021
Our loan team was amazing and we were able to close our refi in record time!
Christopher A. | Jul 2020
Simple, fast and convenient.
Gildardo P. | Jul 2020
Easy, fast and with no problems.
Gildardo P. | Jun 2020
Great customer service. Very easy to do.
Susan H. | Jun 2020
The service was first class and tremendous. It started right from the beginning of the process when dealing with Andre Guiterrez.
Tony V. | May 2020
Andre did a great job answering my questions, locking in a great rate, and making sure the process was smooth even though he had to jump through some logistical hoops due to my father passing.
Mark J. | May 2020
Great pricing and excellent service.
Martin G. | Apr 2020
Andre and his team are awesome. They communicate well and effectively and ensure you are informed through every step of the process.
Mauricio S. | Apr 2020
Great service. Fast responses.
Hagop A. | Mar 2020
Great experience on our last two loans
Christopher P. | Feb 2020