What people are saying... What people are saying... Back to profile
Because i am extremely satisfied with the whole experience i had during my process. Andres Benitez and his team did a great job walking me through the process.
Nery C. | Mar 2021
The process has been very simple and fast. In addition, everything has been online without having to use personal time from my work to complete the process of my mortgage.
Pilar G. | Mar 2021
working with Andres made the process quick and easy. he goes beyond expectations in providing assistance and guidance. have already recommended him to another customer
Thomas M. | Feb 2021
I am feel I am working with a very efficient team on my side. They understand my needs and are honest when communicating with me.
John M. | Feb 2021
Great company for all home buyers and first time home buyers. The loan officer worked closely with everyone involved in my first time home buying experience to ensure closing.
Emily Q. | Nov 2020
the loan officer was very helpful true the process
Marco M. | Nov 2020
For your professionalism and respect
Jimmy G. | Nov 2020
Everyone I've worked with went above and beyond to help me make this happen. I am forever grateful for such a pleasant first time home buying experience.
Emily Q. | Nov 2020
Andres was my focal point and did an excellent job
Uday K. | Nov 2020
Andres Benitez and his team were excellent! All worked very efficient as a team. Very happy with the whole experience.
George M. | Nov 2020
Personable service, friendly associates and clear communication
Crystal-Mae W. | Oct 2020
Solely because of the incredible experience I had working with Production Manager Andres Benitez. Andres is everything you need and want when making a massive decision like purchasing a home: he is punctual, detail focused, professional and an expert.
Patrick M. | Nov 2020
Very helpful during the process
Chanda P. | Dec 2020
They were awesome! Especially our lender! He walked us through the process and most importantly educated us. All of his estimates were very close to accuarate.
Evander P. | Nov 2020
Everyone has always kept me up to date of the status of the process and they are all on top of everything.
Pui L. | Jan 2021
Because my loan officer was awesome
Alfred B. | Oct 2020
I feel so lucky Andres was able to guide us through the process. He was helpful, informative, and reassuring. He works hard to ensure his clients feel well cared for.
Shara L. | Nov 2020
Very easy to work with and on the ball.
Andrew A. | Dec 2020
Because of the detailed and personal attention I received from Rebeca Avila and Andres Benitez.
Jorge C. | Jan 2021
The whole team was great, but Andres was especially helpful
Azra S. | Oct 2020
If I could give Andres an 11, I would. He’s the best of the best and couldn’t have been happier working with him
Joseph D. | Aug 2020
Thanks to Andre Benitez. He has done a fantastic job during this whole process. He made this home buying very easy and simplistic. I also was able to purchase this home with money returning back to me at closing. I can’t thank Andre and the other staff members at Guaranteed Rate enough. I’ll look forward into working with Andre in the near future.
Julio Z. | Jan 2021
Excellent service and the process went very smoothly.
George B. | Dec 2020
Excellent service, Andres and Rebeca they are professionals, highly recommend to work with Guaranteed Rate .
Carlos C. | Oct 2020
They were on top of everything, at any hour in the day. Very dedicated and caring people that kept my needs first
Robert A. | Nov 2020
Excellent customer service, very professional. Mr. Andres and his team was always there to help me to the end of the closing. Thank you.
Soledad J. | Jul 2020
Because this people really help and there are very friendly
Ericka C. | Jun 2020
Because the best lender in the industry.
Ligia G. | May 2020
Unmatched customer service
Sidney S. | May 2020
Andres, the loaner representative made all the process easy and helps a lot to get all the information to speed the process Even on a very particular time ( covid 19 when everything was close or got offices running short)
Maria S. | May 2020
From the start Andres was always available to answer questions. And made the process very easy.
Paul L. | May 2020
Reliable friendly service.
Mitchell M. | May 2020
Great rates and exceptional loan officer (Andres Benitez); I already referred someone and they got a VA loan through Andres.
Richard B. | Apr 2020
The are amazing.. I have a good experience working with Andre's and rebeca to get all the process done to get the house..there are super nice.
Maria L. | Apr 2020
Andres was very professional and knowledgeable. Made everything very easy.
Joseph A. | Mar 2020
I am really satisfy with the service and professionalism of the company.
Maribel T. | Mar 2020
The process was very smooth...
Rocio M. | Mar 2020
People are always available and happy to answer all of my questions. Also, they are very knowledgeable and you can feel you are in good hands right away.
Andrea C. | Feb 2020
I have worked with Guaranteed Rate in the past (Andres Benitez's team, specifically) and everything has been seamless. It is easy to upload and sign documents, I know exactly where I am in the process, and the team is available to help me understand current and next steps.
Monica A. | Feb 2020
Because they are really nice and personal, they understand and help in any way they can.
Ciera L. | Jan 2020
I am very satisfied with your service
Jose C. | Jan 2020
Great service, any concerns.
Jose P. | Dec 2019
Andres Benitez was amazing with the whole process
Maximilian M. | Dec 2019
Andrés Benítez and his associates were very friendly and explain the procedures and closing. My wife and I are very grateful. Thank you
Paul R. | July 2018
My fiance and i just bought a house this summer. We were referred to Andres by a family member who could not say enough great things about their experience with him. Andres not only gave us the best rate around but he made the experience stress free and enjoyable. Anytime we had a question no matter what time of day, he always got right back to us. He always had our best interest at heart and was the one person thoughout our entire experience that we knew we could trust completely. I would highly recommend him without any hesitation.
Omar D. -Holden, MA
From the minute I spoke to Andres I felt at ease. He was positive and reassuring and thought that we were in a position to refinance our house with a conventional loan. Our own bank, WF was unwilling to work with us, even after 2 previous mortgages with them.Andres was amazing to work with throughout the whole process and through closing which happened in only 45 days. He was always responsive, explained every step thoroughly and made the process, dare I say, pleasant, especially after all the horror stories about refinancing.
Jessica M. -Somerset, MA
Andres/Guaranteed Rate provided the best loan service I have ever experienced. And I've been through quite a few as I've owned a few houses and own some commercial real estate too. I was so used to getting jerked around by the likes of Bank of America and various other banks and mortage brokers, that I reviewed everything thourougly, expecting that somewhere there were going to be hidden costs, and the "no closing costs" would turn out to be a ruse (Bank of Americal really broke me - lol). Everything went perfectly, he kept his word on everything.
Mickie H.- San Diego, CA
Andres is efficient, extremely knowledgeable and really works to help his clients. He remembers what you tell him, so you don't have to repeat information over and over, as with many lenders I have used in the past. He also checks in with you weekly to keep you updated about the status of your loan. Of the many lenders I have worked with in the past, he has been the best, far and above. You couldn't do better.
John R.- Gloucester, MA
• I met Andres at the Home Show in Worcester in March of this year. My husband and I had been trying to refinance with our Mortgage Company for almost a year and we were getting nowhere. After speaking with Andres for a few minutes, he thought he would be able to help us. Needless to say, within 6 weeks he had us refinanced and it was a very pleasant and stressfree process. Andres always made it a point to keep us up-dated every week thoughout the entire process and answered any questions we had right away. Every aspect of our dealings with Guaranteed Rate was professional and we would happily
C.M- Annapolis, MD