What people are saying... What people are saying... Back to profile
Stellar support start to finish
Michael T. - Plano, TX | Apr 2022
Angela was amazing! Simplified and clear communication throughout the process. It was easy to gather the information requested. She was available to answer ALL of my questions as well. Great job!
Aries W. - Mckinney, TX | Dec 2021
Overall experience was amazing!! Quick n easy!
Whitley L. - Mckinney, TX | Sep 2021
My mortgage broker, Angela Carter, was excellent and her team made the process seamless!
Hansford J. - Allen, TX | Dec 2021
Everyone was very prompt and thorough. Such transparency and diligence.
Mirachal J. - Desoto, TX | Sep 2021
Everyone was Professional and simpley AWESOME!
Belinda S. - Mckinney, TX | Aug 2021
The communication was easy throughout, the process was simple and quick, and when faced with program hurdles the VP was able to make adjustments to my benefit. My only suggestion would be better commutation between the people I was contacted by. Everyone was stellar and helpful, but I often had to re-send docs, re-explain info to multiple different people.
Gloria S. - Plano, TX | Aug 2021
Our agent Angela Carter went above and beyond on keeping us informed every step of the way
Albert P. - Garland, TX | Jul 2021
Because the Loan Officer Angela Carter was FANTASTIC. She went above and beyond, and on top of that was just cool. She never made us feel any bit of stress or discomfort, if anything she helped ease a lot of our fears. She was SPECTACULAR.
Edram M. - Fort Worth, TX | Jun 2021
Always answered my questions, even if repeated.
Yvonne R. - Dallas, TX | May 2021
Everyone on the team was friendly and responsive especially Angela Carter. She answered all of my questions and kept me updated through the whole process.
Amanda P. - Lewisville, TX | Apr 2021
Angela Carter and her team were on top of everything.
Maya W. | Mar 2021
Angela Carter and her team were very helpful and informative throughout the entire process.
Catherine M. | Sep 2020
Outstanding, effective service!
Robert H. | Dec 2020
The process was smooth-we were constantly in contact with the team-and I was always made aware of what was needed and why.
Ryan M. | Jan 2021
Smooth and painless process
Kenneth E. | Feb 2021
First experience and the people was professional and work on on getting me approved thank you
Tina F. | Apr 2020
Professional and polite service
Barbara M. | Apr 2020
My agent was very helpful and informative every step of the way. She also helped me get a rate and costs that I was happy with.
Mathew W. | Jan 2020
Very professional and helpful during the whole process.
Marqus B. - Seattle, WA | Jul 2023
Angela Carter was the best she made the process very easy.
Blant F. | July 2019
Great experience with Angela Carter. There was miscommunication with our agent and Guaranteed rate, however, Angela made it possible to follow through and explain all the questions we may have even after the office hours. She was very patient, and overall excellent. As for my feedback, I would highly recommend going over line by line with the loan estimate so the buyer can have a better understanding which amount goes to or what - which some lenders do. Overall, it was an excellent experience with Guaranteed Rate, most especially with Angela.
Jezzreel V. - Dallas, TX | Jul 2023
Guaranteed Rate made the process SO easy. I can't thank Angela Carter enough for going above and beyond for me. She was able to answer every question that I had, and I truly believe that she had my best interest in mind. Big thanks to her and everyone else that worked on my loan!
Stefani I. | June 2019
Great customer service and very knowledgeable about the home buying process.
Brooklyn M. - Inglewood, CA | May 2022
Such an efficient and quick process - was so impressed with Angela and her team. They are the best in the business
Jacob H. - San Francisco, CA | Jul 2022
Because Angela and her team were being amazing. They made the process pleasant and helped to make process clear and understandable. She was being helpful throughout the entire transaction.
Barry W. - Dallas, TX | Mar 2023
The team had great communication! Everyone knew their job and knew exactly what was needed to be done in order to get the loan processed. Also I love the quick responses and anytime we called they answered or they returned the calls immediately. Great Job team!!!!!
Byron B. - Dallas, TX | May 2023
Angela was very nice and positive. When I had issues she responded quickly and fixed issue.
Jamacah L. - Farmers Branch, TX | Jul 2023
Great communication with Angela and the time, quick action to move me to closing.
Taniesha A. - Broken Arrow, OK | Sep 2023
Angela Carter is awesome. She did a fantastic job understanding my situation and close the loan quickly.
Derrick S. - Parker, TX | Nov 2023