Who is your typical customer and what questions do they typically have?
What are the minimum down payment requirements?
What are the closing costs associated with buying a home?
Can I get a gift from family?
What specific steps do you use to help your customers find the best home loan for them?
Assess credit profile
Analyze debt to income ratios
Review work history
What are the top 3 misconceptions people have about the home loan process?
You need a 20% down payment
You need perfect credit
Renting is cheaper than buying
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
Local first time home buyer courses, google, ask family/friends educate themselves as much as possible.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping clients achieve home ownership who never thought buying would be an option for them.