What people are saying... What people are saying... Back to profile
April Thomas was very easy to work with, which made things go so smoothly. She is awesome
Jamie C. - Redfield, AR | Jul 2022
Because Mrs. April and Mrs. Charonda went over and beyond helping me get into my new home.
Sandra J. - Pine Bluff, AR | Oct 2022
The service was exceptional
Jevon B. - Pine Bluff, AR | Jul 2022
April was wonderful to work with and great about keeping us informed along the way. When we hit a slight hiccup, she went above and beyond to get us through and still close on time.
Brad L. - Tacoma, WA | Oct 2022
Because I love the personal care I got from all people involved
Glenda T. - Little Rock, AR | Jul 2023
The customer service was excellent. Made me feel as if I was top priority and the only person they were dealing with.
Chartrice D. - Little Rock, AR | Jul 2022
The Mortgage Loan officer has the interest of the borrower in mind every step of the way.
Mary L. - Pine Bluff, AR | Oct 2022
The process from start to finish was easy. They were always available to answer any question I had and always communicated things very well.
Kimbri M. - Sherwood, AR | May 2023
April and her team were Amazing! They went above and beyond what any lender would do!
Terri E. - North Little Rock, AR | Jun 2023
EVERY team member was extremely courteous, knowledgeable, and professional throughout the entire process.
Ida R. - Sherwood, AR | Jul 2023
I gave this rating because April Smith went above and beyond to help me however she could and kept in touch letting me know what was going on in the process
Keith K. - Pine Bluff, AR | Jun 2022
Excellent communication from April, the processor and really everyone. I have only used USAA for loans so I was nervous but you all exceeded my expectations
Kendell N. - Leander, TX | Jul 2022
Mrs. April Thomas went above and beyond to ensure that my first experience of buying a home went as smooth as possible. She and her assistant Charhonda are very professional women. There's no doubt that Guaranteed Rate will always have my blessing and support!!!!
Nakeshia P. - Pine Bluff, AR | Aug 2022
Very polite and understanding
Anthony P. - Sherwood, AR | Sep 2022
Because April Thomas was Awsome
Marcella S. - Conway, AR | Oct 2022
This team is awesome, hard working, dedicated until the end.
Tucker T. - Dumas, AR | Dec 2022
April Thomas was excellent in guiding us from application to closing
Isaac H. - Little Rock, AR | Apr 2023
Guaranteed Rate made this process so easy for me. All the staff was extremely helpful and available when I needed them. They''re easy to talk to and they listen to you.
De'Onta B. - Pine Bluff, AR | May 2023
Because they were Excellent to work with!
Corey S. - Shreveport, LA | Jun 2023
I had an amazing smooth experience. Anytime I was was concerned about the process April was there to calm me down and let me know everything would be okay. This definitely was a stress less experience and I’m very thankful for the hard work Guaranteed Rate did for me.
Tanisha G. - Pine Bluff, AR | Jul 2023
The professionalism, patient, knowledgeable, consistent, down-to-earth persons that I dealt with were amazing.
Kimberly C. - Pine Bluff, AR | Sep 2023