Who is your typical customer and what questions do they typically have?
"I work with all types of customers from first time homebuyers to the experienced buyer looking for a very expensive condo/house or an investment property. It's funny, because almost all people, whether they are looking to buy or to refinance, have questions that boil down to the same few concepts.
People are always, of course, looking to structure their financing in the most beneficial way to them and their short and long-term financial goals. Many times they think this revolves solely around the interest rate offered, but after a brief conversation, I am able to open their eyes to all the factors associated with finalizing a mortgage.
There are many, many different ways to structure a mortgage including lower down payments than 20%, fixed rate mortgages versus adjustable rate loans or ARMs, and questions revolving around the mortgage timeline, all of which I am happy to walk my clients through step by step."
What advice would you give new or first time home buyers?
Choose a loan officer that you feel truly comfortable with. The three most stressful things in a person's life are the death of a family member, divorce, and buying or selling a home. A big reason that the home purchase makes it onto that list is that the financing process is complex. You need to choose to work with someone throughout that entire process that you truly trust to get your loan closed easily and efficiently, while making sure you are comfortable with all the paperwork and the numbers associated with the process.
What can borrowers do to ensure a smooth mortgage underwriting process?
The best thing to do is listen very specifically to what your loan officer tells you you need to provide to them. What most people don't realize is that we are brokering a transaction between the client and the investor (be it a bank, credit union, etc). You are asking someone who has never met you - and never will - to loan you hundreds of thousands of dollars. They are going to want very specific documents from you in order to be sure you are going to pay them back. If you have questions on the documents requested, don't hesitate to ask! A quick phone call can clear up questions and save tons of time during the process.
What provides you with the most satisfaction in your job as a Loan Officer?
There really is no greater feeling than helping people invest in the home of their dreams. It sounds silly, but people come into the process thinking of buying a home as just another version of a rental payment, or just upgrading to a new environment if they have owned before, and very quickly realize that this means so much more to them than they initially thought. Being the one to help make that dream a reality and do so in such a way that it allows them to continue on living the rest of their lives throughout the process is extremely satisfying.
Tell us something that makes you unique or something wacky, yet interesting about you?
I can solve a Rubik's cube. And pretty quick too!