What people are saying... What people are saying... Back to profile
Easy to work with, excellent customer service, explained every step.
Amanda I. - Culleoka, TN | Apr 2022
Easy to use,online tos very easy
Justina A. - Chicago, IL | Apr 2022
The made the process easy to understand. They were very attentive and kept us informed every step of the way. There was always someone available to answer our questions.
Meghan H. - Albany, GA | Apr 2022
Fast response and easy to work with.
Gary G. - Swansea, SC | Apr 2022
Because I was pleased with how well Guaranteed Rate work with getting everything together and giving me time to get my information together
Willie L. - Williamston, NC | Apr 2022
The team I worked with is responsive and knowledgeable
Tony N. - Garden Grove, CA | Apr 2022
I believe in the first impression and Ben did just that! He was very kind & knowledgeable. He made the process easier by communicating with me thoroughly, a phone call and even following up by text.
Murriel S. - Concord, NC | Mar 2022
Hi, Everyone was friendly, and knowledgeable and ensured our loan closed on time. Thanks everyone for your dedication, support, and commitment. With Gratitude, Tara Leeper and Family
Tara L. - Charlotte, NC | Mar 2022
Ben did amazing addressing my concerns
Nicholas C. - Austin, TX | Feb 2022
great customer service. Prompt with details and knowledgeable advice for loan procedures to final closing.
Germaine S. - Mebane, NC | Feb 2022
Worked with me to get everything I needed and did so in a very timely manner. Thanks to all on the team who assisted with this process.
Treviette S. - Raleigh, NC | Feb 2022
Ben Teasley was excellent.We had some problems with the bank that held my HELOC and he made it happen.Im refinanced and so happy.Thank you so much Ben Teasley
Lisa C. - Grayslake, IL | Jan 2022
Excellent customer service and the agents are a call away.
Edgar C. - El Paso, TX | Jan 2022
The worker, Ben is working quickly and kind, when I have some questions.
Ja Myung K. - Wheeling, IL | Jan 2022
Happy with service, 2nd refi this year!
Barney H. - Castaic, CA | Nov 2021
Because I was very happy with processing the application ??
Zbigniew K. - Independence, VA | Nov 2021
Great customer service and they made the process super simple.
Deana R. - Clarksville, TN | Oct 2021
Ben Teasley Chase McElligott Patrick Petranek Maria Rimer Amazing people, there is nothing else I need to say!
Robert G. - Summerville, SC | Oct 2021
Extremely responsive to calls and emails. Flexible in being able to adjust closing date. Helpful and jumping on phone calls when needed.
Laura P. - Chicago, IL | Oct 2021
Great customer service, easy to do
Eric M. - Concord, NC | Oct 2021
The team we worked with were very responsive and helpful. We worked towards a tight timeline and they did everything possible to make it work. The only thing we are unhappy about is the self-earned 5% cash requirement rule we heard about during the very last stage of the loan process (this apparent;y applies to folks who have most of their downpayment through gift/inheritance or other non-self-earned means). That made it quite stressful, we wish we knew about this requirement sooner.
Maryam K. - Chandler, AZ | Oct 2021
Ben Teasley and his team made the refinancing process so easy. At no point was I not informed of next steps and expectations. And, there were no surprises!
Lori S. - Simpsonville, SC | Sep 2021
Quick and painless process.
Andrew M. - Chicago, IL | Sep 2021
Ben Teasley was very quick and responsive from the pre-approval process all the way through closing.
Valerie F. - Valdosta, GA | Jul 2021
Easy of use, best interest rate, very helpful and responsive staff.
Benjamin W. - Pleasanton, CA | Jul 2021
Professional and prompt communications
Cynthia L. - Austin, TX | Jul 2021
They made the process very easy!
Jaclyn B. - Chicago, IL | Jun 2021
They were responsive and easy to work with.
Mary H. - Cary, NC | Jun 2021
I've already recommended Guaranteed Rate because of the easy and quick process in refinancing our mortgage.
Daniel B. - Cary, NC | May 2021
From start to finish this was the best experience we have ever had on a home finance and thus was our 8th home purchase and several of those we refinanced as well.
Debora S. - Kerens, TX | May 2021
The amount of support and guidance from the beginning to final close shows what the company represents.
Keith W. - Scottsdale, AZ | Apr 2021
Great responsiveness and listening
Fidel T. - Cambridge England Cb2 , VA | Apr 2021
Very easy process- the team was very communicative and we loved that everything was virtual.
Ashleigh M. - Durham, NC | Apr 2021
I have bought the house I wanted.
Ricardo C. | Mar 2021
They were great at communicating fast and got all our questions answered. They also accommodated to covod restrictions with ease and sent someone to our home to finish the notary.
Rose B. | Mar 2021
Easy to work with professionals. Rate given and closing costs covered was better than competitors.
Jeffrey J. | Mar 2021
Fast, efficient, great communication at every turn. Very easy process. Never had a closing or Refiin my life that was this transparent and Stress free.
John R. | Mar 2021