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I bought my first home with my loan through Guaranteed Rate. I received phenomenal service from the team lead by Betsy. Every question I had was answered promptly and the team worked extremely hard to get me the best loan possible. I will definitely recommend Guaranteed Rate moving forward. I couldn't have asked for better service. Thank you!
Christina V., July 2018
Betsy Ahern and her team were awesome! She was always available to answer questions and help with the loan process. I really liked how everything was done, and we were able to e-sign the documents. I would highly recommend Guaranteed Rate to family and friends.
Dana O. | December 2018
Everyone I worked with was very friendly and extremely responsive to my questions. I am a first time home buyer so I really appreciated how willing everyone was to answer my questions and how prompt they were in doing so.
Anne J., May 2018
We were very pleased with Betsy Ahern and her team. It was a quick process to get our final loan commitment. The secure online site provided an easy way to upload our financial documents. Any questions we had were answered promptly. I am a licensed Illinois real estate broker and will definitely recommend Betsy to my buyer clients.
Patricia M., April 2016
Betsy Ahern was very professional and helpful with explaining my options to me and guiding me through the process with making me feel confident in my decisions.
Margaret B., December 2015
Betsy always took the time to explain things to me that I didn't understand. The process was simple and fast.
Zlatko S., August 2014
It was challenging because of waiting for the sale of our condo to close, but our experience with Betsy was really great. She was patient, knowledgeable, and professional. Thanks to her we got everything done on time!
Chris B., December 2013
"Working with Betsy Ahern has been a pleasure. This is my 4th mortgage with her (2 purchases, 2 refi) and every single one has been a breeze! I will be using Betsy as long as she is in the business. Wonderful experience through and through. Her exceptional service has made the 4 times I've worked with her wonderful experiences. If I go for a 5th mortgage it will be with Betsy again because she's always been a pleasure to work with. Betsy goes above and beyond!!"
Christopher V., May 2013
Working with Betsy and Souzy was by far, the best part of the entire house buying process (with the exception of getting the keys to our new house handed to us, of course!) Everyone kept saying there was no way Guaranteed Rate would be able to close as fast as we needed to close but... everyone was proven wrong!! The process was exceptionally easy with updates along the way AND every question I had (Trust me, there were a lot) was answered immediately and in a way that I could understand. My...
Deborah G., May 2013
"Betsy was simply amazing!! I was thrilled with the customer service she provided. We were purchasing a home and doing a refinance and Betsy got us through both smoothly. I've already recommended Betsy to my friends and family. Thank you Betsy!"
Gracielle T., March 2013
Everything went very well! In a tough market where banks are really tightening up on loan qualifications, we were able to secure financing at agreat rate. Thank you!
Erin O., August 2011
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