What people are saying... What people are saying... Back to profile
Bill Donaldson , etc. were so patient with me... I'm not technology savvy.
Rose C. - Orlando, FL | Mar 2022
Great people great service.
Christopher K. - Chicago, IL | Jan 2022
Because I received outstanding service from the entire Team.
Felicia H. - Chicago, IL | Dec 2021
Mr. Donaldson was courteous, knowledgeable and professional.
Huntley S. - Orlando, FL | Dec 2021
Guaranteed Rate was very helpful in all aspects of the refinancing process as well as professional.
Marvin S. - Chicago, IL | Oct 2021
From beginning to end, I had an amazing team of experts. The technology was top notch and helped to facilitate a seamless process. For a few months, Bill Donaldson, Melanie Hughes, Melissa Suarez, Sarah Mena, and Jennifer Horner made me feel as if I was a part of the team. I was always well informed and never felt alone. My closing went smoothly and I never felt overwhelmed.
Bonnie M. - Richton Park, IL | Aug 2021
They worked hard for me and didn’t let me down.
Johnie E. - Chicago, IL | Aug 2021
The process was stressfree, informative, and phenomenal communication skills
Emery B. - Chicago, IL | Aug 2021
Because they were effective and catered to my situation
Ketty C. - Chicago, IL | Aug 2021
Bill helped me get it done
Jorge D. - Chicago, IL | Aug 2021
Mr. Donaldson and his team was very professional and efficient working with me.
Carlotta C. - Merrillville, IN | Jul 2021
My lender Bill was absolutely fabulous
Harold M. - Chicago, IL | Jun 2022
Wow! I started recommending my family, friends and colleagues early in the process of working with Bill Donaldson....Bill started off strong, his response, support, clarity and explanation of every step continued to be strong throughout the entire process until I closed on my loan..It was a process that I was describe as being done in excellence I'm still in awe of the great work and short timeframe that I closed on my home in...Thank Guaranteed Rate and a special Thanks to Bill Donaldson Jr.!
Sharon A. - Ocoee, FL | Nov 2022
Mr. Donaldson was helpful from the beginning to the end of process.
Seana D. | Mar 2021
Because of the excellent service I received from Brian Cooil and Jennifer Horner.
Scherrona B. - Jacksonville Beach, FL | Jun 2022
Bill Donaldson and the whole Orlando team was great to work with. Never gave up and never let me down or feel down. Very personal and fantastic people.
Kodi L. - Casselberry, FL | Jul 2022
The level of efficiency, competency, effectiveness and overall communication was superb!
George H. - Dolton, IL | Oct 2022
Explaining the process, being attentive to me as well as detailed. Professional as well as friendly.
Gail B. - Chicago, IL | Nov 2022
All I can say is Bill Donaldson is the Man. He kept me updated and well informed on what I needed to make this deal become successful and even checked up on me after closing, definitely made me feel like a valuable consumer.
Marvin S. - Chicago, IL | Dec 2022
I tried to give up on buying my property. I was hesitant and scared because it was my first time. Bill continued to work on my behalf and never gave up on me. He was more confident in me than I was in myself!
Avis H. - Chicago, IL | Jan 2023