Who is your typical customer and what questions do they typically have?
I have had the privilege of working with all types of borrowers, from First Time Homebuyers to Jumbo Loan Clients. I pride myself on the ability to help out any borrower with their particular financial needs and situation. First Time Homebuyers are the most rewarding borrowers. The entire process of obtaining a mortgage is overwhelming for anyone, let alone your first home. The typical questions are how the process works, what do I need to supply, how long does it take? We, at Guaranteed Rate take these questions and walk them through the entire process from application to closing, with ease.
What specific steps do you use to help your customers find the best home loan for them?
Each borrower has their own unique situation. Asking the right questions is key. Long term and short term goals play a huge role in determining what loan product will best suit that borrower. Building and establishing a relationship from the very beginning. Explain all the options that make sense based on their answers.
What provides you with the most satisfaction in your job as a Loan Officer?
Seeing the dream of homeownership become a reality. As a lender with a lot of years under my belt, there are still clients that will always be remembered. The struggling single mother First Time Home Buyer, who saved her daughter from going down a bad path by moving into a real HOME in a decent neighborhood. No matter what stage one is in life, seeing a client get handed the keys at the closing table is reward all its own.
Tell us something that makes you unique or something wacky, yet interesting about you?
I have quite a diverse set of interests. I rode a horse before I walked and have participated in almost every avenue of the equine realm, but team roping is by far the most challenging and rewarding. I have also adapted to another type of horse. The steel variety. Nothing like the wind in your hair riding a Harley Davidson. Anything outdoors with friends and family is where you will find me when I'm not in the office. Always up for a new adventure!