What people are saying... What people are saying... Back to profile
I am so pleased with the brevity of time it took my loan to fund and their interest rates!
Vicki M. | Mar 2021
Guaranteed rate were simply simple to work with. They had everything in order and organized. There were no issues of misplaced paperwork or requirements to resubmit anything. I was always greeting with a friendly conversation and all of my questions were answered right away!
Christopher R. | Mar 2021
Smoothest purchase to closing ever!
Steven M. | Mar 2021
Great team work, a lot of patience and very professional dealing with new clients.
Janine M. | Mar 2021
Customer service was great, especially Janelle. She kept us informed of every step and what info/docs were needed from us.
Nicola S. | Mar 2021
Knowledgeable, professional, friendly. They took care of everything.
Joy H. | Mar 2021
Efficient, professional, friendly service
Julie Y. | Mar 2021
Easy to use, great staff very friendly and helpful
Laura M. | Mar 2021
Great team and great customer service.
Jennifer A. | Mar 2021
It was easy to use the website and the team was very helpful.
James B. | Mar 2021
Prompt service. Excellent follow up.
Eric L. | Mar 2021
Good service, fast, practical and responsive
Richard K. | Mar 2021
Brady''s team was amazing. They all knew what role to play on their team. They communicated regularly as needed and made the process as smooth and stress-free as possible. They made it possible for us to close in 30 days.
Shelley S. | Mar 2021
Through the whole process, Brady and his team has been on it. They were so very helpful and made our first time buying a home experience so easy and smoothly.
George M. | Feb 2021
They are EXPERTS in their field. Wide knowledge base, care for the customers, think out-of-the-box, never say never attitude.
Renee C. | Feb 2021
They are awesome. Great staff and very professional. Brady Spangler is amazing and is always a pleasure to work with. Highly recommend!!
Mike D. | Feb 2021
Process was straight forward
Ayse K. | Feb 2021
Great service, and prompt responses.
Matthew T. | Feb 2021
Excellent customer service. They kept me in the loop during the entire process.
Mary Anne T. | Feb 2021
Confidence in the best rate/terms, professionalism, and responsiveness
Robert S. | Feb 2021
Brady and his team was fast quick and on it from step one to step ten.. always there to answer any questions I had..
Guy Edward S. | Feb 2021
Because the team was very responsive to my needs, as well as the fact that they had a great process in place to keep things moving.
Robert F. | Feb 2021
Friendly and amazing group of team members.
Leon W. | Nov 2020
Because if Brady Sprangler’s stellar reputation.
Catherine J. | Feb 2021
Fantastic service. Straightforward and responsive. Highly recommended! Brady Spangler and his team are awesome.
Abigail P. | Nov 2020
It was fast and all the people are very friendly and very knowledgeable.
Stacy D. | Sep 2020
Very responsive, great service, good rates on mortgage. Guaranteed Rate was so easy to work with.
James A. | Nov 2020
Their service is excellent.
Dawn B. | Nov 2020
Great team members that provide excellent service
Lisa I. | Dec 2020
Everyone was very communicative and was willing to answer our questions quickly.
Celestine C. | Sep 2020
Easy to work with and got us a better rate than expected.
Jonathan B. | Dec 2020
Clear instruction , and fast.
Yasuko C. | Sep 2020
Great service and communication
Lance C. | Nov 2020
I have not had a new mortgage in many years. And never one in Hawaii that can have its own unique challenges. Brandy Spangler and his team made it easy and helped work through ever issue that arose.
Gregory S. | Nov 2020
We had a great experience from beginning to end. Great communication from their team through the process.
Kristin P. | Sep 2020
Professional and on top of the loan process
Mark G. | Dec 2020
Efficient, communicates back in minutes, not hours or days. Easy to access team members.
Eric L. | Jan 2021
Guaranteed Rate made the entire process of refinancing easy. The entire team was professional and pleasant. They delivered a loan with excellent terms.
Julie F. | Nov 2020
It was a well coordinated team and very easy to work with.
Douglas S. | Sep 2020
like the combination of personal and electronic based interactions lets you know what the process and do it at your own pace
Anne W. | Jan 2021
Everyone was real solid and competent throughout the transaction.
Brandon R. | Dec 2020
Kept me informed at each stage of the process.
Donna H. | Nov 2020
They were quick to respond
Lisa F. | Sep 2020
Had no complaints. Staff at GR were friendly and professional throughout!
Guy D. | Dec 2020
The Guaranteed Rate Team: Brady, Matt and Ashley were super patient during the process of securing a loan. I do apologize if I am missing anyone else who may have been involved. This was a highly anticipated and foreign process for me but their kind professional enthusiasm helped me with easement and a sense of sanity.
Laurel S. | Jan 2021
The whole process went very smoothly.
Steven W. | Aug 2020
Brady and Team just make it easy as can be.
Jordan P. | Nov 2020
People I worked with were very prompt and met my needs.
Evelyn C. | Sep 2020
Because of the excellent assistance with my refinance
Barry G. | Dec 2020
Professional fast service; returned calls; easy to use.
Cherie G. | Jan 2021
Because every employee was very friendly and answered all my questions timely.
Terrilyn C. | Aug 2020
Extremely helpful and responsive to my needs.
Robert H. | Aug 2020
I''ve dealt with Brady Spangler''s team for transactions as a client and as a referral agent. Always responsive.
Debra A. | Jan 2021
The process went relatively smoothly.
Richard C. | Sep 2020
I really liked there customer service. Instead of texting they gave you a quick call to answer your questions.
Brooke M. | Dec 2020
They were very fast and help you understand where you are at throughout the process.
Shaelyn T. | Nov 2020
Although applying for a loan is always a tedious process, it was good to know I was working with capable people.
Amanda H. | Aug 2020
Super responsive, got things done quickly.
Noah B. | Nov 2020
Low rate, super efficient process!
Tanja M. | Jan 2021
I very much appreciated the timely mortgage information that you provided. All communications with the staff was respectful. I have been through about 10 mortgage financing and Guaranteed Rate was the best!!!
Ruth R. | Sep 2020
The team I worked with not only resurrected my house deal, but left no stone unturned, was extremely thorough, and got me across the finish line. They saved my life.
Raphael H. | Dec 2020
Brady and the team were amazing. Great Customer Service.
Gregory C. | Dec 2020
Team Brady Spangler is the best
Matthew C. | Sep 2020
Brady, Matt, and Gianna made the load application simple. They walk you through it and keep you on track for an on time closing.
Clifford A. | Nov 2020
Outstanding service and support from every person I talked with. Helped me through the complex process
Joyce L. | Jan 2021
Performed. Excellent communication.
William L. | Aug 2020
They are awesome. Fast and efficient.
Jerry M. | Jan 2021
Every individual was professional, kind, demonstrated deep integrity. I appreciated being informed in advance of upcoming things to watch for so I could prepare and provide needed information in a timely manner. Every individual was so professional!
Sandra D. | Aug 2020
Team from Guaranteed Rate worked very closely with me and was right on top of everything.
John D. | Nov 2020
The process was streamlined, professional and timely. Each member of the team clearly understood their responsibility and if they didn't have the answer, they quickly followed up with an answer or directed me to the person that had the answer.
Michael B. | Sep 2020
Smooth experience all around.
Joshua T. | Oct 2020
Everyone along the way was really helpful and attentive to all of our needs. Whenever we needed an answer to a question we had, the team at Guaranteed Rate were there to answer promptly. They allowed for a very smooth process and would definitely recommend them to friends.
Sam W. | Dec 2020
Very responsive, professional communications
Daryl L. | Nov 2020
Very easy process and friendly personnel who know what they are doing!
Brian C. | Sep 2020
Quick and efficient, easy to use platform, great customer service, easy to contact
Ioannis K. | Jan 2021
Whole process was very seamless
Clare H. | Aug 2020
Exceeded timing expectations
Daniel J. | Sep 2020
Everyone I dealt with at GR was very professional and did a great job in helping me with the loan process.
Carmen C. | Nov 2020
Great customer service and the best interest rate. No one else came close.
Christopher H. | Aug 2020
Great service, excellent communication and the best rates on the market
Alan I. | Jan 2021
Fast, effective team, very clear instructions and process. Closed on time, very fast.
Nicholas M. | Dec 2020
Knowledgeable and informative. They explained everything and made the process easy.
Timothy D. | Sep 2020
Easy team to work with. Very helpful
Berglioth M. | Oct 2020
My broker, Brady and his team were exceptional. I was very pleased with the whole process and how they guided me through the steps as needed.
Frances C. | Nov 2020
Brady and team were fast, knowledgeable, and provided an outstanding experience.
Ty U. | Jan 2021
Efficient, friendly, helpful and awesome service from Brady and his team.
Ernest G. | Aug 2020
The team at GR made the process simply. There were no surprises. They responded to all of our questions in a timely manner.
CAROLYN B. | Nov 2020
They provided excellent customer service and made the process easy. Thank you!
Kimberly M. | Sep 2020
Excellent support and customer service
Sauia T. | Dec 2020
Brady and his team were great and walked us through the process every step of the way.
Lanny M. | Aug 2020
Brady and his team were excellent. Very clear on what was needed. Kept the ball rolling to the end zone.
Robert B. | Oct 2020
There's so many reasons...expertise, professionalism, on top of every detail, response time is sometimes less than 5 minutes, super fast to get through the process. And explains every step of the process.
Laurel D. | Sep 2020
Great personal and professional team, ontop of everything and keeps it moving to hit timelines.
Carl Henrik E. | Dec 2020
Amazing service from the 1st minute from Brady, Matt, Janelle, Marcy and the team. This was my 1st purchase and they made me feel comfortable and had the same passion for my purchase as I did - and that was so wonderful.
Kelvin D. | Jan 2021
I have never experienced such service with any other mortgage company. Brady's team went above and beyond and exceeded all of my expectations. Closed my refi in record time which mitigated the risk of me taking the money out of my IRA and can panilized.
Katerina S. | Nov 2020
Brady Spangler's team has been amazing. I used him when I bought my house and now for my refi. Very easy to work with and they got the work done fast both times.
David K. | Oct 2020
I received excellent service throughout the entire loan process from all of the professionals I encountered. It was seamless.
Amy H. | Aug 2020
Very efficient , great communication between all members involved in this refinance
Lacramioara P. | Nov 2020
Perfect service and they get the job done
Jeffrey J. | Dec 2020
Brady and his team members couldn't be more efficient or helpful. They are a group of highly qualified professionals who guided me through the process.
Susan H. | Sep 2020
This was a very efficient and professional team, and delivered on their promise ahead of schedule.
William M. | Aug 2020
Fantastic service and quick turn around responses. Everything kept moving and it was a smooth process. Great communication via website link to keep up to date
Laurie A. | Nov 2020
Brady Spangler''s team was fast, efficient, informative and professional. I got an excellent rate and the turn time was quick.
Eric S. | Jan 2021
So fast. Great communication throughout the process.
Ryan K. | Oct 2020
Fast, thorough, flexible & friendly
Sampson W. | Sep 2020
Awesome experience, expedient and professional in every aspect.
Lorraine C. | Dec 2020
Very helpful, fast responses to all my questions, friendly service
Karen C. | Aug 2020
friendly, motivated, knowledgeable people; excellent, rapid, to the point service -couldn't have asked for more
Roderick M. | Nov 2020
Responsive team and loan done extremely fast.
James S. | Jan 2021
responsive, fast, efficient
Brian D. | Aug 2020
Excellent service. Fast Response time and always thorough.
Joanne K. | Oct 2020
I was very happy that Brady let me know about the drop in interest rates and the people I worked with there were extremely helpful.
Marguerite F. | Dec 2020
Friendly Aloha spirit that makes you feel loved!
Christian C. | Jul 2020
Everyone was very consistent and dedicated to their job. All questions I asked were answered fully in a timely matter.
Adam G. | Sep 2020
They made the process easy by having everything online. The team is very efficient, helpful and a pleasure to work with.
Cassandra A. | Jul 2020
Brady and his team were so responsive to all my questions and any situation that arose during the closing process. I felt I could trust them for all my loan and closing needs throughout the process from pre-qualification to close. We were able to close in 30 days with no problems. I have never seen a closing process be so smooth.
Kalea D. | Jul 2020
Provided great service and always available!
Annie-Rose C. | Jul 2020
The team was very professional and responded to my questions right away!
Roger S. | Jul 2020
Brady Spangler is a friend of our family
Stacie C. | Jul 2020
Brady and his team communicated very clearly throughout the process of what information we needed to provide, our status, and next steps.
James C. | Jul 2020
Everyone was very helpful.
Joshua R. | Jul 2020
Very fast, great communication
Brianna S. | Jul 2020
Brady, and his team, are very good at what they do. They always answer the phone , and work quickly and friendly. And, most importantly, they got me my loan (2x). I tell everybody to call Brady!
Mark B. | Jul 2020
The process was so easy and everyone was so easy to deal with.
Michael D. | Jul 2020
Brady Spangler at Axia and everyone with guaranteed rate were awesome!
Michael D. | Jul 2020
Superb Professionalism, Fast Execution.
Hans K. | Jul 2020
Lowest rates, simple approach, and great communicators.
Henry O. | Jul 2020
Professional timely responses throughout the process. Light competent staff.
Daniel K. | Jul 2020
Easy and quick to work with
RYAN L. | Jul 2020
The refinance process was so easy and the rate was so good!
David P. | Jul 2020
They were there to help and very patient with me
Helen Y. | Jul 2020
Awesome experience. Professional team. Quick results.
Renee M. | Jul 2020
Friendly service, efficient, plenty of reminders and guidance
Darren S. | Jul 2020
GR was easy to work with, keeping me informed of progress, and facilitating all necessary paperwork
Robert A. | Jul 2020
Competent, efficient, friendly help.
Julie Y. | Jul 2020
Professionalism and speed of the transaction.
Eddie A. | Jul 2020
Nicest people ever to work with!
Wade P. | Jul 2020
The smooth experience, hassle free, and fast
Chris A. | Jul 2020
The people are very friendly, my loan was pushed through fast, and everything was explained well.
Timothy H. | Jul 2020
MATT and BRADY are a great couple of dudes! They pushed through my refi faster than I could get the paperwork for them. But I have never known them to be any other way.
Richard W. | Jul 2020
For their professionalisms, the team do what they promised, always there to help all the way.
Ana A. | Jun 2020
Knowledgeable, friendly and efficient the whole way through.
Kaleo P. | Jun 2020
Excellent processing of loan application. Eveyone was very professional and helpful.
Scott L. | Jun 2020
Friendly, efficient, clear communication about documents needed, timeline, etc
Stacy K. | Jun 2020
They were easy to work with!
Celeste H. | Jun 2020
excellent rate. Relatively smooth process
Beth Evelyn R. | Jun 2020
The whole process went so quickly and easily.
Albert M. | Jun 2020
Brady and Matt did a great job for me.
Scott H. | Jun 2020
Everyone was very congenial and efficient at there job.
Ronald G. | Jun 2020
Excellent service and communication
Charles Z. | Jun 2020
Professional and very fast paced
Michelle N. | Jun 2020
The interest rate was attractive, the interface for transferring documents easy to use, the staff was friendly, knowledgeable and my calls and messages returned promptly.
L. T. | Jun 2020
Excellent communication and great customer service
Jeffrey W. | Jun 2020
The members were very helpful! Especially Gianna! She went above and beyond!!! She deserves a RAISE!!!
Berglioth M. | Jun 2020
Very professional, easy to work with, clear & concise
Gregory M. | Jun 2020
Friendly, professional and efficient team.
Shawn F. | Jun 2020
The website was very easy to upload and the staff super friendly.
Lisa S. | Jun 2020
We shopped around a bit before choosing Guaranteed Rate and we are so glad we did! Brady Spangler and his team gave us the best experience! They were very responsive and quick to help us through every step of the process. They also found us the lowest rate of anywhere else we could find. When there were little things to fix along the way, they went above our expectations to get those things corrected quickly to keep things on track. We also liked how easy it was to upload and sign documents all throughout the process.
Brian H. | Jun 2020
The total experience was great. Brady and his team we're all positive and helpful. The process was extremely simple and fast. I'll recommend them to anyone seeking financing now and for years to come.
Casey W. | Jun 2020
The service was excellent by all that we interacted with. Answers were prompt and accurate. Loan closed in a minimal amount of time.
Debra S. | Jun 2020
Everything was very easy and smooth during the loan process and the team was extremely communicative and helpful
Maura O. | Jun 2020
Response was always prompt to my request or questions. Very professional n friendly.
christine L. | Jun 2020
Made the process simple. Delivered ahead of time. No broken promises. Extremely efficient. Very patient with my detailed questions.
Bruce T. | Jun 2020
Efficient, really worked with us on gathering information needed
Keryl W. | Jun 2020
Fast, Professional, Accurate. We have used them for all transactions for years
Christopher F. | Jun 2020
It was a quick and easy experience.
Kimberly C. | Jun 2020
Everyone we dealt with were very friendly. They were very patient and educational on things we did not understand, and all worked very hard to get us the best deal for a loan.
Jossilyn M. | May 2020
Because everything went smooth and everyone was very helpful
Louis S. | May 2020
Exceptional customer service
Carl M. | May 2020
Amazingly quick and efficient loan funding process.
Jacque S. | May 2020
Great team and constant guidance through a painless process!
Theodore M. | May 2020
Extremely Professional. No nonsense.
Jeremy P. | May 2020
Brady and team are the best and very easy to work with
Fathy E. | May 2020
Previous working relationship with Brady Spangler.
Shane C. | May 2020
Super easy to work with and got the loan processed quickly.
Raven S. | May 2020
They continue to work & have urgency & organization throughout the process . Great communication & knowledge.
Elizabeth J. | May 2020
Very professional throughout our entire loan process. Easy to work with.
Sean H. | May 2020
excellent in all areas of dealing with me. prompt reply minumun roadblocks friendly contact with everyone
David D. | May 2020
They work hard to get your loan completed.
David T. | May 2020
Great communication and follow through, easy to navigate the process, and everything happened the way they promised. Very impressed with the team approach -- easy to deal with and responded immediately. Great job all around.
Kevin S. | May 2020
Excellent and professional service from start to finish
Mike B. | May 2020
Brady's team has been outstanding thru the entire process. This is the 2nd time we have used their service and have been very satisfied.
Beau P. | May 2020
Brady Spangler and his team did an amazing job helping us to refinance our home on Kauai. I would recommend Guaranteed Rate to any of my family and friends.
Tristan G. | May 2020
Most excellent service, friendly and responsive. A pleasure to work with.
Allan B. | May 2020
Brady Spangler and his team are efficient and work very quickly
Courtney B. | May 2020
Guaranteed Rate was professional, easy to work with, and very responsive.
Jared H. | May 2020
Excellent service from all contacts with Guaranteed Rate.
Copensky H. | Apr 2020
Because the experience was seemless and incredibly fast!!
Ryan M. | Apr 2020
Confident in the team. Always communicating and providing good guidance.
Patricia R. | Apr 2020
Smooth process from start to finish
Erica M. | Apr 2020
The team worked very quickly and were proactive in their communication. It was also easy to reach them with questions or issues. The web portal was also very easy to use.
Varun G. | Apr 2020
Brady and team did an excellent job communicating with us throughout the entire process.
Stacey R. | Apr 2020
Highly responsive; managed interface w/banks very well. Brady Spangler is outstanding.
Jason K. | Apr 2020
Worked with Brady in the past and he and his team are always great.
Kristine B. | Apr 2020
The team was quick to process & respond, they got us a good interest rate & were generally super easy to work with
Victoria L. | Apr 2020
Quick professional service and always accessible
Shane K. | Mar 2020
Fast, efficient and knowledgeable.
Kaitlyn T. | Mar 2020
Quick and easy to work with
Melissa A. | Mar 2020
Quick, efficient, professional, fair and straight forward service. Great overall process!
Michael H. | Mar 2020
Simple directions to follow and very helpful staff to answer my questions.
Marguerite F. | Mar 2020
they got a complicated transaction done that another broker couldn't
Brian P. | Mar 2020
They were quick and easy to work with bc of online process
Audrey A. | Mar 2020
Everything was easy and fast!
Maria P. | Mar 2020
Excellent and professional
Cody T. | Mar 2020
Submission of information was very easy. Great communication on any questions
Richard C. | Mar 2020
Appreciated the communication from the team. Got the rate I wanted. Service was great. Process was relatively seamless.
Dustin I. | Mar 2020
Great rate, great service, closed quickly and no hassles...
Eugene P. | Mar 2020
This process went very quickly versus previous refinancing I've done. I believe the rate and closing costs were very competitive.
David O. | Mar 2020
Very professional. Very prompt with my loan and in responding to questions. Excellent all around.
Lesley C. | Mar 2020
Brady and his crew were absolute machines! Brady himself was so quick and able to adapt our plan as things rolled out to make sure we were able to seal the deal. Everyone was also kind when they had to nip at my heels to get me to sign things in a timely manner.
Amanda W. | Mar 2020
Always answered phone calls with courtesy and professionalism. My loan was processed expeditiously while I was kept informed each step of the process.
Elissa A. | Mar 2020
The ease of the transaction and tools provided.
Jordan K. | Mar 2020
Easy and quick. 95% done online!
Daniel M. | Mar 2020
Everyone worked together to get the job done ??
Eric R. | Mar 2020
they created a great team environment to get things done and were right there if I had any challenges.
Lisa S. | Feb 2020