What people are saying... What people are saying... Back to profile
Easy process, responsive, great customer service
Stephanie I. - San Gabriel, CA | Mar 2022
Dealing with Brenda and her assisting colleagues has been amazing. All questions/processes were addressed promptly and efficiently.
Traveon H. - Los Angeles, CA | Mar 2022
Brenda was remarkable! Beyond my every exspectation! Easy to contact, and gave precise calculations! Not to mention the patience and curtecy!
Myatt W. - Altadena, CA | Jan 2022
This was our first time buying a home and we went into it nervous and overwhelmed about what to expect. Brenda went above and beyond throughout the entire process and made it simple and stress free. We couldn’t have asked for a better experience.
Leslie M. - Culver City, CA | Dec 2021
Our Guaranteed lending officer, Brenda, was absolutely amazing. She was extremely knowledgeable, responsive, and helpful every single step of the house buying process. She made me feel as though she was just as invested in us getting our dream, as we were. Even my realtor adored Brenda and we are all extremely grateful we went with Guaranteed Rate to procure our house. If you want a lending officer to not only help you, but fight for you when an issue arises, then I would recommend Brenda to anyone and everyone that will listen.
Lesly M. - Glendale, CA | Nov 2021
Because Brenda Montgomery is awesome
Arthur Z. - San Gabriel, CA | Sep 2021
Because the red tape went smoothly!
Virginia M. - Glendale, CA | Nov 2021
Brenda was phenomenal to work with. She always kept us updated & was easy to get ahold of if we had any questions. We will highly recommend Guaranteed, and especially Brenda to our friends & family.
Jason O. - Oceanside, CA | Aug 2021
Excellent help along the way and above and beyond level of attention.
Paul R. - Winnetka, CA | Aug 2021
Guaranteed Rate was recommend to me and I am so glad! Brenda Montgomery was a pleasure to work with and answered all my questions/calls. When purchasing a home there are enough stresses, it was great to have Brenda & Guaranteed Rate to help make that process easier.
Michael B. - Glendale, CA | Jul 2021
Brenda was outstanding with every step of the way.
Myatt W. - Altadena, CA | May 2021
I have had three mortgages in the last two and a half years, and I have been very satisfied reach time.
Laurence K. - Long Beach, CA | Apr 2021
Easy with Flash Closing, and my Guaranteed Rate agent, Brenda Montgomery. Excellent !
Larry L. | Mar 2021
answered my questions quickly and explained the process
Tia W. | Mar 2021
Brenda and all her team are the best
Yesenia F. | Aug 2020
Because of Brenda Montgomery she has got to be one of the greatest assets for your company. I couldn't have asked for a more professional patient understanding kind person to walk me through this than her I’m so grateful
Joseph L. | Aug 2020
All instructions went very smoothly. Everyone involved conducted themselves very professionally.
Donald M. | Sep 2020
Professionalism and helpfulness of the team
MATTHEW P. | Aug 2020
Online portal makes everything easier. Brenda Montgomery was also always available and quick to respond to any questions I had.
Mirna M. | Sep 2020
Brenda did a fabulous job finding us products that other financial institutions weren’t offering and then efficiently guiding us through the process!
Guy B. | Aug 2020
They followed through on a difficult loan process and made it happen.
Janet H. | Sep 2020
Because Brenda Montgomery was with us every step of the way. Patiently and clearly explaining the process and answering every question we have.
Elena M. | Aug 2020
because Brenda Montgomery is awesome.. organized, helpful.. made the experience pain free!!
Debra K. | Sep 2020
Brenda answered all of our questions accurately and promptly.
Steven H. | Oct 2020
Brenda & Ginger were very pleasant to work with and went above and beyond in helping us meet our deadlines.
Christopher W. | Dec 2020
Easy process, clear information
Samuel H. | Jan 2021
Brenda Montgomery was a pleasure to work with.
Noah S. | Aug 2020
The speed and ease of the refinance process. The friendly service from Brenda Montgomery and her team
Thomas M. | Sep 2020
Competent, knowledgeable support throughout the process: but the real reason I keep coming back is because of Brenda Montgomery in the Pasadena office. Friendly, upbeat, fast response, professional, knowledgeable, goes out of her way. I never feel like just another loan, but like a good friend. As long as Brenda's around, I will keep coming back.
David T. | Oct 2020
Worked with my temporarily unknown financial situation. Kept me informed & got it done.
Barbara B. | Nov 2020
Brenda Montgomery is an All Star!!!
Robert P. | Dec 2020
Almost effortless to complete the process; seamless from beginning to end.
Ira W. | Jan 2021
Smooth refinancing kept me abreast of process.
Javier G. | Jul 2020
Great service, follow-through and friendliness.
Timothy S. | Jul 2020
Great, prompt, helpful service.
Marvin R. | Jul 2020
Brenda was very helpful throughout the entire process, answered questions quickly, and helped us obtain the best rate possible.
Robert I. | Jun 2020
I have had excellent service from Guaranteed Rate for two mortgages now.
Laurence K. | May 2020
Brenda is amazing, honest. Love working with her.
Marina G. | Apr 2020
They were very attentive with providing me updates. I was on vacation when I locked in my rate and did not feel interrupted at all.
Valerie V. | Apr 2020
Great customer service and rates.
Sean T. | Apr 2020
We could not have had a better guide through the process than Brenda Montgomery. She originally helped with the financing of our house 10 years ago, and when we reached out this time for refinancing, she exceeded our expectations this time, too.
Gregory H. | Mar 2020
The professionalism and courteous service I received as a customer
Matthew P. | Nov 2019
We have worked with Brenda Montgomery on several properties. She is always accessible, listens carefully, provides multiple options, and works very quickly. Throughout the loan process, Brenda’s communication was timely and helpful. She fully supports from beginning to end. Beyond her professionalism, Brenda is a kind, caring and compassionate person who makes a challenging process less stressful. In the future, I will only use Brenda and recommend her to anyone looking for a loan!
Andrew T. | August 2019
Brenda Montgomery was awesome!! Knowledgeable, helpful, always courteous and polite. I have already recommended her to a friend.
Larry L. | May 2019
Brenda Montgomery was wonderful to work with. She was very thorough and responsive to both calls, texts & emails. She went above and beyond !
Timothy B. | June 2019
Brenda helped us every step of the way and super responsive to all our queries. She was always trying to get us the best rate possible. Thank you Brenda!
Martin S. | May 2019
I felt very lucky to have Brenda as my mortgage broker. She is extremely responsive, knowledgeable, patient and thorough. As a first-time home buyer, she made the loan side of the process much easier and allowed me to focus on other aspects of the home buying process. I will definitely recommend her to my friends and colleagues when they have home financing needs. Thank you Brenda!
Sean T. | February 2019
I enjoyed working with Brenda & her team. She made the process very easy, & did an excellent job explaining all facets. Thanks Brenda, & Guaranteed Rate!
Jeffrey O. | January 2019
Brenda Montgomery was a pleasure to work with. She was very thorough and professional. I appreciate the ease that the process was completed. Thank you.
Gerri K. | October 2018
Brenda Montgomery did what three other loan officers could not. We shopped our home mortgage with four different lenders. Brenda was the only one who found us the loan we wanted at the rate we wanted. It was difficult for us as we are both freelance musicians with our own business with varying income. She made it very easy and is so great at keeping everyone calm when it feels like nothing is going your way. Guaranteed Rate is lucky to have her. Thanks for a wonderful experience!
Robert S., October 2018
Brenda goes above and beyond and was amazing to work with! I've already recommended her to friends and family.
Tricia L. | September 2018
Brenda Montgomery and staff were fantastic. They were very patient, carefully explaining the process many times until I finally was able to understand what I needed to do and why. Brenda and staff made an unfamiliar and, for me, a difficult procedure go smoothly and in a timely matter. I Entered into and then out of 2 escrows until I settled on a third house - all within 6 weeks and Brenda just took my indecision in stride and started a new one each time. I can’t praise Brenda enough for all her hard work and helping me obtain my new home.
Jennifer R. | August 2018
Simply can’t say enough about our loan officer, Brenda Montgomery. As a first time home buyer, I didn’t know the first thing about the process. Brenda was beyond patient in walking me through each and every step. She really sacrificed her time - and probably her patience! - to ensure I understood everything that was going on and was comfortable along the way. I trusted that she was fighting for my husband and I to get the best deal possible on our loan and that even when we hit a few bumps along the way, she was working tirelessly to fix it. She’s an A+ broker and someone I would highly recommend to any home buyer - new or experienced!
Nasim C. | September 2018
Brenda and her team were wonderful. This was my first time getting a mortgage and they took the time to clearly and thoroughly answer every question I had, and I had a lot of them.
Laurence K. - August | 2018
Brenda was amazing! As a first time buyer, I felt very taken care of and supported.
Laura K. | June 2018
My favorite mortgage broker is Brenda Montgomery. She has been in the loan business for over 30 years, knows all the programs that are available, and educates you on what documents she must package for the underwriter to obtain the finest possible loan. Best part, she is a problem solver and is able to get exceptions made which is nearly impossible today.
Jennie Manders, Top Producing Dilbeck Real Estate