What people are saying... What people are saying... Back to profile
Really responsive and friendly team. Everyone was easy to talk to and very communicative at every step of the process. It was all transparent and simple to follow. Brian and Ryan were both fantastic, and I would happily work with them again.
Erin P. - Esmont, VA | May 2021
The duration to secure refinancing was longer than expected
Nhiem N. - Los Altos Hills, CA | May 2021
They were wonderful to work with and went above and beyond.
Dwight W. - Aurora, CO | May 2021
Excellent customer service, especially the time and dedication provided to us by Brian Ahlers.
Christopher R. - Johnston, IA | May 2021
Easiest thing I have ever done
Dana B. - Virginia Beach, VA | Apr 2021
Brian and Ryan were very responsive to all my questions. They did a very good job keeping me informed.
Jeffrey M. - Mount Prospect, IL | Apr 2021
Good communication and customer service. good rate and fees.
Lawrence H. - Richmond, VA | Apr 2021
Brian was so responsive to everything I needed. I heard from him constantly throughout the process and was quick to respond when I had issues or questions.
Troy T. | Mar 2021
This is the second time we have used Guaranteed Rate and have been very happy both times. Brian Ahlers worked with us through every step of the refinancing process and answered all of our questions along the way. Everything went very smoothly and we closed much quicker than expected.
Patricia B. | Mar 2021
It was a straight forward process that had high levels of communication throughout. People were professional and responsive. The online tools for documents and material submissions were very helpful.
Brian C. | Mar 2021
Best rate, organized, responsive.
Amber C. | Mar 2021