What people are saying... What people are saying... Back to profile
Very quick to respond and up front with everything...
Timothy B. - Creedmoor, NC | Sep 2021
I was always able to talk with someone when I had a question.
Rebecca H. - Ocean Isle Beach, NC | Sep 2021
Fast service accurate information
Phyllis G. - N Myrtle Beach, SC | Sep 2021
Every associate was a pleasure to deal with
Laura C. - Indian Trail, NC | Sep 2021
They have been very helpful and patient through out the process. Also very good at responding and professional
Joseph K. - Conway, SC | Sep 2021
Brian, Ellen, Heidi went over and beyond to help me. They did an amazing job.
Sean S. - Surprise, AZ | Sep 2021
They were always responsive
Tammy B. - Calabash, NC | Jul 2021
Very intuitive process and great customer service.
Laine H. - Brunswick, MD | Jun 2021
Awesome speed and convenient.
Laura A. - Shallotte, NC | May 2021
They did a great job in a timely fashion
Rocco A. - Albany, NY | May 2021
Brian Griffin was the best loan officer I have ever dealt with. I myself am a real estate professional and have refinance my own house countless times. This MLO amazed us in every good way!
Olga T. - La Quinta, CA | Apr 2021
Guaranteed Rate made the entire process simple. If I had any questions, I got an answer right away and they helped me through everything, with every question.
Brian D. - West Brookfield, MA | Apr 2021
Brian Griffin and his staff were so responsive, supportive, pretty much any time...I felt like I had a team on my side.
Shelagh M. | Oct 2020
Because when I called either Brian or one of his associates they answered the phone. No machine, no automated system, just in person communication.
Robert D. | Dec 2020
Brian Griffin was amazing. Anytime I had a question or if I sent him an email, he was on it with an answer to me immediately.
Christy R. | Feb 2021
I got a very good rate and excellent service and communication.
Shelbey C. | Aug 2020
Brian was on top of it from the beginning. I was working with someone else with no results at another Bank. Called Brian and got answers quickly.
Wayman A. | Oct 2020
Brian was very professional and met my extremely difficult situation of closing on a home in NY and closing here in NC the following day.
Victor A. | Nov 2020
The process of refinance could be a difficult and worrisome task. Not with Guaranteed Rate. Thank goodness your company has a rep like Brian. On top of everything and kept me notified of process. Thank you Brian!
Carroll H. | Dec 2020
GREAT SERVICE WHEN APPLYING FOR MY HOME RE-FI !
John S. | Jan 2021
Great service, wonderful staff, and fast!
Suzanne C. | Aug 2020
Friendly service and easy to deal with.
Melanie T. | Sep 2020
My guaranteed rate representative was always helpful, and always answered any questions I had. He was able to secure me a Great Rate as well as explain the process to me clearly.
Brian E. | Oct 2020
They were great to work with and Brian was always available to talk when needed.
Brittany C. | Nov 2020
Brian worked great with us on our application. He hung in there with us from the beginning to the end. He was great
David H. | Dec 2020
Very professional easy to deal with. Brian Griffen was always there to help
Michael B. | Jan 2021
Fast, efficient, good rate
Jerry D. | Jul 2020
Easy people to work with .
Alan S. | Jul 2020
Brian was very patient with my kazillion questions.
Byrl M. | Jun 2020
Very friendly, easy to communicate my needs.
Christopher S. | Jun 2020
Brian Griffin was amazing! He stayed right on top of everything always keeping us informed. Always answered when we called.
William L. | Mar 2020
They were very easy to work with
Ronald L. | Feb 2020
Great service from Brian griffin and his team
Barry R. | Feb 2020
Easy access, interactive, Brian was quick to respond, the app was decent
David R. | Feb 2020
The entire team was extremely helpful all through the application and approval process.
Michael O. | Jan 2020
We had bad experiences with our last two dealings with a new mortgage, then a refinance. We were hesitant about entering into the process again, but we were extremely satisfied will every person and step from beginning to end. We felt like we were working with friends or famiy we knew for a long time. Brian, Josh and Jennifer were always willing to answer questions and provide the support we needed.
Michael S. | Jan 2020
Brian Griffin and his team were awesome to work with. We were able to secure a loan and close in less than 30 days. It was also great to work with someone from the community and knew others involved in our home buying process. They made it easy and uneventful. Great Job!
William F. | August 2019
I contacted Brian Griffin to obtain a loan to buy a home from which I was initially denied through another financial institution. I believe this was definitely the right thing to do. Brian walked me through each step of the process. He was readily available each time I called without hesitation answering any questions that I had. The rest of his team were just as willing to help at any time. I am so grateful to Guarantee Rate, Brian, and his team for making my first home buying experience so pleasurable.
Bianca L. | July 2019
Mr.Griffin kept us informed every step of the way. He made us feel like we were his only customer!!!!
Alfred L. | May 2019
Thank you very much to Brian and Jen in the Myrtle Beach office; they were a delight to work with. Brian was accessible pretty much 24/7..which was a great asset. Jen worked after hours so a big big thank you to her! Wasn't able to download the first survey you sent, so glad this one worked.
Andrea T. | May 2019
Brian Griffin was courteous, friendly, competent and confident in his manner. It made the whole process so much more thorough as his team of Joshua Malinski and Alexa Lookenbill, among others, covered all the details and helped to guide me through all the necessary paperwork. The closing went smooth and was straightforward. All went well!
Thomas A. | March 2019
The whole team at Guaranteed Rate were awesome to work with! Brian was easy to get in touch with for even the smallest of things. To be successful, you need a great team behind you and that is exactly what Brian has! Alexa and Dana were phenomenal. They made everything so easily to obtain, sign etc. I would recommend Guaranteed Rate too all my friends and clients!
Lawerence S. | March 2019
This was the first time I have ever refinanced a house and was told "we got you a better rate" after I had already locked in. Brian and his team were extremely helpful throughout the entire process!
Wade C. | March 2019
Thank you, Brian and everyone who helped make my 50th birthday wish and the next 50 brighter to get me my new home. You're the best!!!!
Michelle O. | November 2018
Brian and his Team were wonderful!! We can not thank them enough.
Dennis & Brenda | August 2018
I wanted to take the time to personally thank you for all the hard work on a recent transaction. My buyers were all ready to close on a home and through no fault of theirs the deal fell through at the last minute. They quickly found another property and you were able to work with them , transfer everything and close a loan on their home in less than 20 business days! It was stressful and we all pushed to get it done but you worked it right up until the closing day to make their dream of home ownership at the coast a reality. I look forward to working with you in the future!
Phyllis B., Agent | May 2018
Thank you Brian for taking such good care of my clients. It was a pleasure working with you, and I appreciate you always being available when we have questions. Looking forward to the next time!
Marty F., Agent | May 2018
Many thanks Brian for your efficient service in helping first time home-buyers, Gian and Ashley with their recent closing. They were very comfortable in the manner in which you explained their loan process from beginning to a successful closing. I do appreciate the way that you kept me informed as their realtor during the entire process. I will definitely be using your services again in the near future.
Hariet H., Agent | May 2018