What people are saying... What people are saying... Back to profile
Excellent customer service and always available
Tina M. - Glendale, AZ | Sep 2021
Always have the best experience working with Brian Hawkins and his team, process is smooth and timely. I have gone to him to not only buy my house initially but to refinance (twice now) and have always had the best experience.
Elyse S. - Glendale, AZ | Sep 2021
Mark and Brian were amazing! Very responsive to all our questions and we had no problems or delays.
Jennifer B. - Glendale, AZ | Aug 2021
Excellent people, excellent customer service
Ellie M. - Los Angeles, CA | Aug 2021
Very helpful and communication was the key
Arnulfo V. - San Tan Valley, AZ | Jul 2021
Good rates. Transparency This is my second loan
Monica S. - Alameda, CA | Jul 2021
Very friends and professional service.
Troy G. - Mesa, AZ | Jun 2021
They made sure all my needs were met and did everything for my best interest.
John C. - Chester, MD | Jun 2021
Great team work from start to finish. Very organized and really helped every step of the way.
Cory B. - Gilbert, AZ | Jun 2021
Thank you Brian for all your patience and help. Your team is amazing and I can't say enough about Mark. He was always so sweet, patient and helpful. It was great having a person like Mark helping me though this transaction. I was never afraid to ask him a question even if I thought he might have thought it was dumb.
Christine C. - Mesa, AZ | Jun 2021
Great support and service from the team.
James B. | Mar 2021
I’ve purchased and refinanced my house 2 times now with GR. All 3 experiences have been phenomenal. Brian Hawkins has always gone above and beyond to help me through the process and only has my best interest in mind.
Elyse S. | Feb 2021
Great service, prompt responsiveness.
Faraz B. | Feb 2021
Easy to with with the team.
Jaime N. | Feb 2021
Friendly staff, good through work, attention to detail
Darren P. | Nov 2020
Brian Hawkins is a very knowledgeable and forthright person.
Sanoop K. | Feb 2021
Very impressed with Brian Hawkins. Always answer his phone and all of our questions
Gregory S. | Oct 2020
Known Brian Hawkins for 25 years. He is our broker for our family homes and a great young talent.
Larry S. | Nov 2020
Brian Hawkins and team did a great job for me!
James A. | Dec 2020
Quick, easy and hassle free.
Nikolai K. | Nov 2020
MARK AND BRIAN WERE VERY HELPFUL AND ALWAYS AVAILABLE
James G. | Dec 2020
Because Guaranteed Rate did a great job.
Quincy G. | Oct 2020
Any and all questions were answered promptly and professionally.
Richard H. | Nov 2020
Because they were fast and process was easy and clean
Rosa H. | Dec 2020
great service on my rate refi
David D. | Jan 2021
Our positive experience with Brian.
Justin T. | Jul 2020
Brian Hawkins was super helpful, his support and assistance during the process was key for our successful loan closing and purchasing our first home with G.Rate. Brian resolved any issues that we had, provided guidance, suugestions and always was responsive. We highly recommend and appreciate Brian's support.
Mohamed A. | Jul 2020
Persistent work in light of a few challenges
Glenn P. | Jun 2020
Customer sevice is top notch. Always in communication and available when needed.
Ann B. | Apr 2020
They were incredible to work with
Paul B. | May 2020
They made sure i was taken care of and they were very helpful.
James B. | Apr 2020
Very professional, fast, and great rates!
Tanveer R. | Apr 2020
The people I worked with went over & beyond to help me with getting my home.
Sherica G. | Apr 2020
My experience was awesome!
Kimberly T. | Mar 2020
Very good service from Brian Hawkins
Randy P. | Mar 2020
I've already reccommended a friend
Michael M. | Mar 2020
Brian Hawkins and his team were up front with full disclosure, responsive and accurate.
David D. | Feb 2020
I’ve worked with Brian Hawkins twice now and each time has been a great experience.
Elyse S. | Jan 2020
Ease of doing business and customer service provided was great!
Cory B. | Jan 2020
ten year relationship, three mortgages within family. Brian Hawkins is the best
Larry S. | Nov 2019
They were efficient and gave me what they quoted in the beginning.
Stephanie C. | Jan 2020
Very responsive and took time to explore/explain the various finance options.
Daniel E. | Oct 2019
Very competent employees! Loan officer is very knowledgeable and very professional! He Knew his topics and was able to close my loan before the due date anticipated! Brian Hawkins will be recommended to my family and friends for any future needs! Lastly thanks for your services!!!!! -Alberto
Alberto P. | Sept 2019
Brian did and excellent job, was there 24/7 with my questions, and helped when needed. We had delays, in part caused by myself, and he still got us done on time. He did a great job.
Daniel H | August 2019
Brian Hawkins is a pleasure to work with. His attention to detail & due diligence should be commended!
Leobardo C. | Aug 2019
Brian made everything so easy for us. He explained everything that I didn’t understand. He is so kind and friendly. I’m really going to miss talking to him.
Sandra A. | July 2019
Brian and his team were amazing! They were able to get me a pre-approval quickly and the process of getting the loan approved as very simple and through. He kept me updated throughout the entire process, and I never had a moment of feeling unprepared about any piece or part of my closing. I would highly recommend Brian Hawkins and Guaranteed Rate for anyone looking to obtain a home loan. Everyone says buying a home is the most stressful process ever, but I walked out of this process without a negative or stressed experience at all.
Elyse S. | December 2018
Everyone helped me from start to finish, walked with me to understand all my options, and walked me through the process until the loan was fully funded.
Giovanny G | June 2019
Brian Hawkins is one extra-ordinary individual who kept me motivated throughout this tedious process of sending multiple documents and signing multiple documents online. Without his continued nudging, I would have opted out of this process in the mid way. I appreciate his help in getting this loan refinancing through.
Sanoop K. | June 2018
Brian Hawkins did a fantastic job getting our loan completed.
Randy P. | July 2018
Brian Hawkins is very knowledgeable, resourceful and personable. I can not imagine myself ever using another loan officer.
Lloyd C. - May 2018
Brian gave me a best rate quote in a transparent format with a variety of options for me to choose from. "The Other Guy" really struggled to keep up and could never provide me with straight answers or written quotes in simple formats that transparently showed me the hidden fees.
Brian has been our "mortgage guy" for 10 years and several loans on our primary and investment properties. He knowledgeable professional who helps strategize and determine solutions which best fit our goals. He's a great communicator and pushes to get things done on time without surprises. He's got a great sense of humor yet treats our finances with respect and urgency. Anyone even thinking about financing should definitely go to Brian.
Very satisfied with Brian and his team, unlike other lenders Brian and his team made this refi process fast and easy. Always there to answer your phone call whenever you have any questions. Him and his team provide great customer service that is hard to find now in days. Will definitely remember this experience and look forward to business in the future and would recommend him and his team to everyone!
Brian Hawkins made the whole process seamless.