What people are saying... What people are saying... Back to profile
The ease of the process was great
Morris P. - Woodbridge, VA | Apr 2022
The team, primarily Bruce, checked in on me and made a concerted effort to ease the process for me.
Daniela V. - Washington, DC | Apr 2022
Bruce and his team were phenomenal
Kellam T. - Arlington, VA | Mar 2022
Seemless, timely, very professional, and very communicative
Brett C. - Falls Church, VA | Mar 2022
The customer service was excellent. Everyone was very helpful in helping me achieve my financial goal
Eugenie L. - Leesburg, VA | Mar 2022
Bruce Rosenberger & team are the most methodical & efficoient team I have worked with !
Anand R. - Alexandria, VA | Jan 2022
Proficiency, communication speed
Willard W. - Stafford, VA | Jan 2022
They made the home financing process smooth and stress-free.
Chandra H. - Washington, DC | Nov 2021
They were very pleasant and professional to work with.
Janice B. - Alexandria, VA | Dec 2021
Guaranteed Rate not only worked very fast to secure our loan, they were extremely communicative throughout the whole process and explained everything clearly and simply and answered questions quickly and fully, making a very stressful process much easier for us.
Erin R. - Washington, DC | Nov 2021
Not only did the closing attorney state my interest rate was the lowest that she's ever seen, but the entire loan process was 10x easier than my previous lender.
Tyler S. - Alexandria, VA | Oct 2021
The Guaranteed Rate team is very helpful and responsive. The process was easy to follow and there was always someone available to help if needed
Frank R. - Arlington, VA | Oct 2021
good communication detailed description of the process answered questions
Danielle P. - Leesburg, VA | Oct 2021
Excellent communication, great team to work with. My questions were always answered. Bruce's team went above and beyond to answer my questions.
Maxine S. - Washington, DC | Oct 2021
I have used Guaranteed Rate multiple times and would use them again.
Rory F. - Washington, DC | Sep 2021
Professional and easy refinance
Larry S. - Burke, VA | Sep 2021
excellent assistance every step of the way, and user friendly on line access.
Aaron W. - Reston, VA | Aug 2021
They had the best rate and were quick and efficient
Samantha N. - Ellicott City, MD | Aug 2021
They were so great to work with. Communicated everything clearly about the home buying process.
Sarah D. - Arlington, VA | Aug 2021
Professional, knowledgeable and friendly staff
Nahid W. - Bethesda, MD | Jul 2021
Existing relationship with Bruce Rosenberger. Competitive fees.
Alex L. - Washington, DC | Jul 2021
Great interactions and service from start to finish!
Scott R. - Washington, DC | Jun 2021
Could not ask for better, more attentive, and faster service.
Clayton M. - Woodbridge, VA | Jun 2021
Third purchase/refinance transaction with Guaranteed Rate and all have been great experiences. Wish the loan is kept with Guranteed Rate for servicing also. That is the only thing that I wish we could change.
Indika R. - Sterling, VA | Jun 2021
Professional Service all the way. Guaranteed went the extra mile to make things work.
Salvatore V. - Silver Spring, MD | Jun 2021
Competitive rates and excellent service.
Thomas H. - Baton Rouge, LA | Jun 2021
Loan officer and team were very professional and proficient in there work.
Ruchit P. - Newark, DE | Jun 2021
The service I received was spot-on and timely. I have zero regrets and only praise.
Quentin M. - Fairfax, VA | May 2021
Absolutely excellent experience from start to finish.
Rafael B. - Herndon, VA | May 2021
Great customer service. Bruce and his group do a fantastic job
Michael C. - Fairfax, VA | May 2021
They were easy to work with.
Stephen D. - Arlington, VA | May 2021
Very professional and efficient.
Scott C. - Reston, VA | Apr 2021
Excellent responsiveness and service.
Roby P. | Mar 2021
Because they get the job done.
John Y. - Fairfax, VA | Apr 2021
Excellent rate, responsive team, quick approval process.
Christopher E. - Pound Ridge, NY | Apr 2021
The refinance was a breeze.
John M. | Mar 2021
They made everything so quick and easy. Closed in only 3 weeks!
Rebecca C. | Mar 2021
was pleased with the rate and the service
Ariana Y. | Mar 2021
Bruce and his team were great and completed a complicated loan.
Rory F. | Mar 2021
The team made getting my mortgages refinanced extremely easy and seamless.
Wendy W. | Mar 2021
Very easy to work with, helpful and informative
Suzanne K. | Feb 2021
Highly satisfied with the team''s service throughout the process
Suraj B. | Feb 2021
Great - very efficient and organized!
Patti H. | Feb 2021
GR always takes care of me. The process is easy and the communication is amazing. My questions are promptly answered and everything is transparent.
Destini H. | Dec 2020
Everyone was extremely helpful and very responsive throughout the entire process.
Mark D. | Feb 2021
Professionalism and outstanding service.
Christopher M. | Dec 2020
The process went smoothly.
Matthew K. | Dec 2020
Quick to respond to questions and explained things as we went along.
Erika V. | Dec 2020
Professional, good communication, process was easy.
Robert V. | Sep 2020
Bruce and his team were professional, knowledgeable, patient and helpful throughout.
Bonnie C. | Oct 2020
Ease of process, communication
Meredith R. | Nov 2020
Excellent customer service and knowledgeable staff
Troy D. | Dec 2020
Great service doing the whole process!
Scott D. | Aug 2020
They provided me with very quick service in an extremely busy time and they were extremely thorough and explained very well what I needed to do to keep things moving.
Joseph F. | Sep 2020
We have gotten two loans through GR. Both times was an absolutely painless process, and took little to no time at all.
Nicholas M. | Oct 2020
Excellent to work with throughout the process; made it simple and easy.
Larry S. | Nov 2020
Awesome service and personable interactions
Nelson R. | Dec 2020
Great communication, great rate.
Daniel F. | Aug 2020
Everything was very easy. Great rate, everyone involved was very responsive.
Benjamin H. | Sep 2020
Very professional, made the process easy.
Lewis K. | Oct 2020
The whole process was efficient and seamless.
Michael F. | Nov 2020
Great service from Bruce Rosenberger
Bryan O. | Dec 2020
Prompt and straightforward
Chandra S. | Jan 2021
Everyone involved in the refinance process was very proactive and made things easier.
Daniel H. | Aug 2020
Terrific service. Quick responsiveness. Ease in process. Great rate.
Mary I. | Sep 2020
Professional and friendly service. Very efficient and walked me through the process every step of the way
David R. | Oct 2020
They were professional, efficient and friendly. Bruce Rosenburger and his team were amazing.
Catherina D. | Nov 2020
Very easy to work with, great rate
John R. | Dec 2020
Weve worked with your team on original home loan and now for our refinance loan. They are thorough, fast and make it easy. This is a big life decision and removed the stress and complication.
Brandon F. | Jan 2021
Great service especially for overseas. Easy to deal with.
Andrew H. | Aug 2020
Super quick and communicative service. Hassle free and friendly.
Timothy S. | Sep 2020
This process is usually terrible and very long, they made the process very smooth and easy.
Kellam T. | Oct 2020
Love working with Bruce and the ladies... Wendy, Velentia, and Ashley!
Luke F. | Nov 2020
Great communication between the team and I. Any questions or concerns were addressed promptly.
Michael H. | Dec 2020
Great service from Bruce Rosenberg.
Alexander L. | Jan 2021
An extremely efficient and smooth process.
Dana F. | Jul 2020
Communication was clear, consistent, and timely.
Michael P. | Jul 2020
Bruce and his supporting staff were the best mortgage team I have ever worked with. This is my 5th home.
Neil S. | Jul 2020
Excellent service and prompt communication throughout the process.
Jennifer T. | Jul 2020
I felt well informed throughout the whole refinance process from discussing loan options all the way to the closing.
Angela N. | Jul 2020
Bruce Rosenberger and his staff were attentive to our needs and the remote document signing and closing were accomplished with no complications. Great rate and timely process from start to finish.
Phillip R. | Jul 2020
personalized, fast service
Timothy F. | Jul 2020
You were responsive and had great rates
Samuel O. | May 2020
Bruce and his team are fantastic. They make it clear what you need to provide and when they need it by to keep your loan moving forward. They site where everything is stored is really nice and the checklist was really helpful in keeping me organized.
Patrick B. | May 2020
Personal touch, better rates than USAA, quick loan turnaround
Christopher R. | May 2020
Bruce was awesome. His team was very effective at communicating and facilitating requests.
Martha I. | May 2020
Everything was simple and straightforward.
Michelle M. | Apr 2020
Streamlined online processes made everything go smoothly.
Michielle H. | May 2020
I know and trust Bruce Rosenberger.
Trenton B. | Apr 2020
The ease of the interactions, the hard work they put into my estimates and the entire process in general was outstanding. I have already recomended Guarenteed Rate to numerous friends.
Elaine H. | Mar 2020
Bruce and his team were wonderful and made the process seamless. Bruce was very good at explaining the process and answered all my questions leaving me with realistic expectations. I never felt in the dark or confused about what any of the numbers meant. We got the results we were promised.
Brian K. | Mar 2020
Bruce Rosenberger and his team were professionals and informative along each step of the process. Proactive if they needed me to gather information or respond to any questions that I might have had come up
Troy D. | Mar 2020
Guaranteed rate was very thorough and we knew what to expect during every step in the process.
Patti H. | Feb 2020
The entire team worked quickly and professionally to achieve the best deal available!
Bradley M. | Feb 2020
I was recommended by a close friend to look into contacting Bruce and his team over at Guaranteed Rate. This was my first home buying experience and I can't thank them enough for helping me through the process. The team was very informative/detailed and available throughout the day for the millions of questions and concerns that came up.
Richard B. | Feb 2020
Guaranteed Rate provided excellent service. Their communication and the time they provided for questions and answers were fantastic. Bruce and his team walked me through each step of the process which I appreciated.
Paul M. | Feb 2020
The service was great and the staff was very professional.
Wendell S. | Feb 2020
The people who worked with me were professional, knowledgeable and they cared!
Ruth G. | Feb 2020
Bruce Rosenberger. We worked with him when we first bought our house, and now again to refinance our mortgage. We've had a wonderful experience with Bruce and team both times.
Rachel T. | Jan 2020
Bruce gave me a competitive loan that beat all the other offers I received as I shopped around. He and his team also helped to remediate an issue just before closing.
Brandon C. | Jan 2020
Bruce and his team are excellent. Bruce helped us obtain our first mortgage and then now, a year and a half later knew we could obtain better rates. He contacted me about refinancing and overall saved us over 100k on the life of our loan. We are so appreciative. His team is excellent and super responsive. They guide you through the process and are very attentive, quick to answer any and all questions.
Rosemary L. | Jan 2020
Finding a mortgage thru Guaranteed Rate was an amazing experience. Bruce Rosenberger went above and beyond what a usual agent would do. He helped me thru a very complicated but eventually unsuccessful offer (I was outbid), and then assisted me with a new offer on a different property. His advice was always on point. He found a perfect mortgage for me with a terrific rate, and his team walked me thru all of the steps necessary to take me to closing. I felt I had a partner in my efforts. I can’t thank them enough and I enthusiastically recommend Guaranteed Rate.
Dorothy M. | January 2019
Guaranteed Rate was super easy to work with. Each person I interacted with was pleasant and helpful. There were a few extra steps to my refinance and they made the process painless!
Jessica P. | October 2019
Easy to work with; mobile friendly; fast service.
Caitlin P. | October 2019
The entire team was great; made it a super simple process.
Kristina P. | August 2019
Bruce Rosenberger and the team that helped with my refinance were fantastic. They were there to help every step of the way, were extremely patient with my questions and concerns, and ultimately saved me a TON of money. I can’t thank them enough! Amazing experience!
Benjamin C. | July 2019
Bruce Rosenberger and his staff were very professional and made a difficult situation (refinance due to divorce) much easier for me. Although the amount of paperwork was overwhelming at times, Bruce and his staff gave clear instructions and answered my questions promptly and thoroughly. I am also very pleased with the low interest rate I was able to secure. I would recommend Bruce and Guarantee Rate to anyone needing to obtains a mortgage.
Susan P. | June 2019
Bruce and his team were great to work with and were quick to respond to my emails or phone calls. Always felt like I was a priority.
Janet O. | Dec 2019
Smooth and easy.
Nadia S. | Dec 2019
Guaranteed Rate was super easy to work with. Each person I interacted with with pleasant and helpful. There were a few extra steps to my refinance and they made the process painless!
Jessica P. | Oct 2019
Bruce and his team are excellent. They made the purchase of our first home an extremely easy process.
Kelen F. | Oct 2019
The Team was on top of managing what was a fairly complicated mortgage refinance.
Matthew H. | Oct 2019
The team I worked with is top notch led by Bruce Rosenberger who I have worked with on prior refis...no issues or concerns and everything handled professionally...
Guy S. | Sep 2019
Bruce was extremely helpful, responsive, professional, and worked hard to get us the best rate possible.
Maxine S. | Aug 2019
Bruce was phenomenal. The process could have been very challenging, and probably should have been because we had a sudden contract and relatively tight closing date. But Bruce and his team made everything go incredibly smoothly and found the best rate we saw. I am not exaggerating to say this was by far the least stressful part of the process of buying a new home. Bruce was proactive, thoughtful and reassuring. I actually looked forward to hearing from him because I he gave us such confidence and was clearly on top of things.
Lisa D. | July 2019
Can't believe my rate and how easy the process was. You guys are the best.
Michael J. | July 2019
Bruce Rosenberger and the team that helped with my refinance were fantastic. They were there to help every step of the way, were extremely patient with my questions and concerns, and ultimately saved me a TON of money. I cant thank them enough! Amazing experience.
Destini H. | June 2019
We went with Bruce because we trust him. His team did an excellent job communicating and worked with our loan in a very professional manner.
Nadia S. | May 2019
Bruce Rosenberger and his team were awesome! Everyone was extremely responsive and helpful; their customer service made this a pleasant experience. Bruce did a great job of checking in with me and keeping me informed. Super effort across the board! Thanks.
Joseph C. | April 2019
Helpful throughout the process
Eric I. - Reston, VA | Sep 2022
Loved working with Bruce.
Faycal A. | April 2019
The team was thoughtful, highly coordinated, and paid attention to me all throughout a complicated refinancing process.
Spencer C. - Bethesda, MD | May 2022
Clear, professional, organized, timely
Thomas G. - Summit, NJ | Jun 2022
Bruce has been my loan officer for years and I have been happy with him. He has gone above and beyond to make sure I was happy. Guaranteed Rate also offered a one-time float down option after I was locked in which I ended up taking advantage of and saved me money in the end.
Kimberly W. - Mclean, VA | Aug 2022
Bruce and his team were utterly exceptional, and were able to adapt to challenging changes in circumstances as they happened.
William D. - Waldorf, MD | Sep 2022
It was overall a pleasant experience
Dominick B. - Fairfax, VA | Jan 2023
Everything went smoothly and the whole team was very responsive.
Shelly S. - Arlington, VA | May 2023
The process was seamless, the team was professional and explained all steps in the process.
Michelle R. - Silver Spring, MD | Jun 2023
Professionalism, courtesy, communications
John B. - Reston, VA | Jul 2023
Incredible service, clear communication, and super fast action on everything we needed.
John M. - Silver Spring, MD | Aug 2023
They were very professional and very helpful, made it a very easy thing to do. Bruce and his staff are excellent. Would highly recommend them to anyone.
Judith A. - Palm Coast, FL | Oct 2023