TestimonialsCustomer testimonials Back to profile
Very professional, patient, and helpful with all the documents required
Dorothy M. | February 2019
We are pleased with your services. Thanks a lot.
Simon K. | December 2018
Signing online documents was the best part since I was able to review them at my convenience and was prepared at the closing date with almost half the documents already signed.
Joshua M. | November 2018
Ceroi Mello was fantastic to work with. He will be my first stop next time I need help with a loan. I look forward to a long, mutually beneficial relationship with Guaranteed Rate!
Robert C. | October 2018
I just wanted to take the time to thank you for all the assistance you provided to me and my family during the mortgage process. I really appreciated the help and guidance all of you provided in helping my family purchase a new home. The experience can be stressful at times and you and your time helped to alleviate a lot of that during the whole buying experience. I would definitely recommend you and your team to anyone one of my family and friends who are looking to purchase a new home.
Tom M. - September | 2018
They are professional people and they handle the clients so well, gives you the loan program according to what you need.
Mary K. | August 2018
I am very happy and satisfied with using guaranteed rate because they are very friendly and they walked me through the possess step-by-step to make sure that I was satisfied with my needs. Thank you so much I wouldn’t of done it without your help. Ceroi you are good at what you do!!
Orlando A. - May | 2018
At the end of it all l was so glad and very very satisfied for choosing Guaranteed Rate for my mortgage, l was glad for working with Ceroi Mello was was so pleasant for answering my all my questions patiently.
Mary D. - Funded 3/16/18
This was the easiest process of my time in getting a loan. The team leader was effective in communication and provided responses in timely and fashionable professional style. Mr. Ceroi and his team were awesome, reliable and dependable. I will recommend Guaranteed Rate to anyone. Thank you for being there us. We will do it again in the future!
Moses K. - Funded 2/2/18
I was very happy with all the staff they way they process my loan financing that I needed thanks to all of them I’m very happy with everybody Thanks and I would definitely recommend you guys to all my friends that in the future would need a loan.
Luis M. - Funded 2/23/18
Ceroi Mello was a pleasure to work with. He made the process very easy and went above and beyond. He was quick to respond and always available for questions. I will refer Ceroi to anyone that is looking for a mortgage or refinance.
Lori M. | January 2018
Ceroi went over and above to get my loan done! He always kept in touch with me to keep me posted on my loan. The closing attorney, Judy Field, was amazing! She spent time with me explaining all the documents and walking me through the process. It was a great experience. I would recommend Guaranteed Rate, Ceroi and the closing attorney to all my friends and family!
Joanne R. | October 2017
I found the loan officers and legal team to be very professional. Ceroi Mello made himself extremely accessible (answering my calls and emails nights and weekends). Jason Myatt was also helpful with the eDocuments. Judy and Diantha walked me through the legal steps with courtesy and understanding that I was in unfamiliar territory (first time homebuyer). I am highly satisfied with the mortgage service that all involved provided.
Lawrence C. | October 2017
Ceroi and his team were great to work with. They explained everything, were ultra responsive and got the deal complete. We had been having a terrible time with another lender and Ceroi and his team really saved the day. We had a great experience. A big thank you to Guaranteed Rate.
Brian B. | September 2017
Thank you again for all of your help with getting this house thing done. And please thank your whole team. You all made this a far better experience than what we going through before we called you. Thank you, thank you, thank you.
Brian and Erin B. | September 2017
Great team. Ceroi, Glen Peel, and Nicole McGinley were exceptionally awesome, attentive, and professional.
Abdelhafeez Y. - Tewksbury, MA | AUG 2016
Ceroi was my loan officer and he was there for me until the end. l was calling Cerio for questions on his cell phone, even on his day off and late hours, and he answered my questions. Thank you for all your help.
Joy U. - Lowell, MA | AUG 2016
Ceroi was so great to work with! He explained every step and always kept us up to date with any information.
Joshua A. - Sanford, ME | APR 2016
Ceroi Mello, Senior Loan Officer at Guaranteed Rate, has been excellent to work with. He was right there providing clear understandable answers to my mortgage questions and he was very responsive, when needing to submit pre-approval letters. My numerous conversations with Ceroi give me the confidence to recommend him for all of your clients. I believe you would come to the same conclusion if you took a few minutes to talk with Ceroi yourself.
Rodger R. -- Hampton, NH 2/12/2014
I'm extremely satisfied with Guaranteed Rate, they were very helpful from start to finish. Ceroi Mello was great and always willing to work with me throughout the whole process. If I buy 100 houses I'll use Guaranteed Rate 100 times.
Adrian S. -- Lowell, MA 1/20/2014
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