What people are saying... What people are saying... Back to profile
Everyone was very helpful, answered all our questions with almost-instant responses, and made this trying experience pleasant.
Deborah A. | Feb 2020
Efficient, helpful, informative every step of the way
Shelagh S. | Feb 2020
Excellent service and personal attention.
Anna F. | Feb 2020
Chad Geyer was great to work with and made the process as smooth as possible
Miguel d. | Feb 2020
Because it's so easy to work with Chad.
Sarah S. | Jan 2020
Excellent service and follow through!
Allison B. | Jan 2020
Chad was professional from our first phone call. He was always available if I had a question throughout the whole refinance process. I appreciated how the whole transaction was done with ease online.
Karen O. | Oct 2019
Very straightforward and informative throughout the entire process.
Andrew F. | Oct 2019
Chad and his team are wonderful. We have come back time and time again!
Lauren D. | Oct 2019
Chad and his team were absolutely incredible to work with, closing my loan in record time and making the process as painless as possible. I would recommend them over and over again!
Kelly A. | August 2019
I love working with Chad and his extended partner team, which is why I keep coming back. This is my third re-fi, and should I do another, I will be following Chad to do so Super quick and thorough, and I felt like it was very personal service with everyone that was involved. Keep up the great work!!!
Adrienne F. | August 2019
You web site to upload files is a little rough. Often took several tries. What was requested on website was different than what was requested by loan agent. Loan agent was more on top of things and less confusing.
John S. | July 2019
Chad Geyer is amazing! I will definitely refer him to friends and family, and will use him again if I need a loan in the future!
Jonathan E. | July 2019
Chad Geyer was a top notch, first class agent. I felt comfortable and secure throughout the whole process. I will do it again...someday!
Monica F. | July 2019
Chad was great! Very on top of things and he went out of his way to make things work for our challenging situation of temporarily owning two homes. Everything went very smoothly thanks to his hard work.
Sean V. | April 2019
Chad Geyer and his team turned in a stellar performance! The whole process was smooth and problem free. He communicated clearly and pro-actively with us at ever step of the process. The document uploading system, which at first glance seemed as if it would be painful, actually simplified the transfer of information. Thanks again!
Timothy D. | June 2019
We had a sticking point (getting a statement from the IRS) and Chad worked with us and with the title company to keep after them until we got the info needed to move forward.
Kathleen M. | April 2019
There was constant communication. Chad was there for me whenever I called and answered every question I had. The whole process was quick and easy.
Crisitina G. M. | May 2019
Chad kept an eye out for a good time to refinance, then took care of everything. Really great guy.
Michelle L. | January 2019
Chad and his team made the experience of obtaining a mortgage efficient and effective. From the first phone call to the end of the process, he was helpful, informative, and kept me up to date on the progress of the application. I felt very well cared for and appreciate the efforts he made on my behalf. Highly recommended!
Shelagh S. | January 2019
Chad Geyer was the greatest; he made this process seem so easy. Extremely professional on all levels. Thanks!
Tom D. | October 2018
Chad was friendly, helpful & straight forward. He is also good at follow up & service.
Shannon H. | October 2018
Chad was excellent.
Steven S. | August 2018
Chad was great--not an easy loan, but he was always right there for us
Jay. S. - August | 2018
I am already a repeat customer! Chad and Guaranteed Rate make the lending process a pleasurable experience. Thanks you all so much! Roger Kray
Chad G. - August | 2018
Chad was very patient with my loan process and I really appreciate that! I will be using Chad for all future loans. Thanks Again
Jesse N. - June | 2018
Chad Geyer is amazing! He was on top of everything and was easily the most prepared and proactive person during my home buying experience. He out shined the realtors and title company personnel with his attention to detail, ability to explain information to me, and his level of care for my needs was perfect. His team is top notch. I will definitely use his team again and recommend them to anyone I know.
Steven A. - May | 2018
All the people that I worked with were very flexible. Everyone always followed up and were helpful with getting this process completed.
Sherry S. - April | 2018
Chad Geyer and his team were incredible to work with. Fast and knew their stuff. We couldn't have done it with out them.
Nicholas R. - San Anselmo, CA | MAR 2017
Chad Geyer is simply as good as they get. You never have to wait for his phone calls, always right there when you need him, and he made it seem effortless.
John S. - Novato, CA | AUG 2016
I am an escrow officer. I have been in the business for 35 years. I know a lot of people in this business and I chose to work with Chad Geyer at Guaranteed Rate and his team because I know how good they are. I couldn't be more happy.
Lia R. - Novato, CA | AUG 2016
We were incredibly lucky to work with Chad on our first mortgage. From the start he took the time to answer all of our questions and educate us on the complete process, something that was important to us as first time home buyers. During the process he was both responsive, pro-active and forthright. He was there for us whenever we needed anything. We had complete confidence in Chad, and we knew we were in good hands. We highly recommend Chad, if you’re looking for a lender, then do as we did and go have a conversation with him.
Richard S - Marin
Chad recently helped me with my first home mortgage. As a first-time home buyer, I really appreciated the time he took to talk through the details of various options, answer all my questions, and help me make an informed decision. After connecting with a few other lenders, what truly sold me on Chad was his quick response time: something really important when buying a home in the Bay Area! His team was equally quick and helpful throughout the approval process. I would absolutely recommend Chad to others!
Emily C - San Jose
Chad recently helped us purchased a condo in San Jose and we had a fantastic experience with him throughout the process. He clearly knows how to get stuff done, and was right there every step of the way ahead of schedule so we were able to close in less than 25 days. Chad was personally available to us any time of day to answer questions, check our documents, give us updates, and generally make sure everything was moving along rapidly and without any surprises. I know he's a busy guy but when he's on your case it's hard to believe he has other clients. Don't hesitate to use Chad!
Joanne O - San Jose
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